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Coordinates: 47°36′45″N 122°20′11″W / 47.61237°N 122.3365°W / 47.61237; -122.3365

Nordstrom, Inc.TypePublicTraded asNYSE: JWNS&P 500 ComponentIndustryRetailFounded1901; 118 years ago (1901) (as Wallin & Nordstrom)FoundersJohn W. NordstromCarl F. WallinHeadquartersSeattle, Washington, U.S.Number of locations379 (2019)[1]Key peopleBrad D. Smith(Chairman of the Board)Peter Nordstrom
Nordstrom
(Co-President)Erik Nordstrom
Nordstrom
(Co-President)Anne Bramman (CFO)Edmond Mesrobian (CTO)Scott Meden (CMO)ProductsClothing, footwear, jewelry, beauty, restaurant, espresso bar, home furnishings and design, and weddingRevenue US$
US$
15.86 billion (FY 2019)Operating income US$
US$
837 million (FY 2019) Net income
Net income
US$
US$
564 million (FY 2019)Total assets US$
US$
7.89 billion (FY 2019)Total equity US$
US$
873 million (FY 2019)Number of employees74,000 (2018)SubsidiariesHauteLook Nordstrom
Nordstrom
RackTrunk ClubJeffrey BoutiqueWebsiteNordstrom.comFootnotes / references[2] Nordstrom
Nordstrom
Inc. (/ˈnɔːrdstrəm/) is an American chain of luxury department stores, also operating in Canada
Canada
and headquartered in Seattle, Washington. Founded in 1901 by Swedish American
Swedish American
John W. Nordstrom
Nordstrom
and Carl F. Wallin, the company began as a shoe retailer and expanded its inventory to include clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Select Nordstrom
Nordstrom
stores also include wedding and home furnishings departments. The company also has in-house cafes, restaurants and espresso bars. Nordstrom, Inc.'s common stock is publicly traded on the NYSE under the symbol JWN.

Contents

1 Stores 2 History

2.1 Early history 2.2 1970s–1990s 2.3 2000–2015 2.4 2016–present 2.5 Expansion into Canada 2.6 Puerto Rico

3 Sales events 4 Rankings 5 References 6 External links

Stores[edit] Nordstrom
Nordstrom
has 379 stores operating in 40 US states, Puerto Rico and Canada, a number which includes 119 full-line stores and 249 Nordstrom Rack stores, two clearance stores, six Trunk Club clubhouses and three Jeffrey boutiques. Nordstrom
Nordstrom
also serves customers in 96 countries through nordstrom.com, nordstromrack.com, and its online private sale site, HauteLook.[3]

History[edit] Further information: Timeline of Nordstrom Early history[edit] Nordstrom's headquarters and flagship store (in former Frederick & Nelson flagship) in downtown Seattle. In 1887, John W. Nordstrom immigrated to the United States at the age of 16. He was born in the village of Alvik, close to the city of Luleå in Northern Sweden. His name at birth was Johan Nordström, which he later anglicized to John Nordstrom. After landing in New York, he first began working in Michigan and was able to save enough money to purchase a 20-acre (81,000 m2) potato farm in Arlington, Washington. In 1897, he joined the Klondike Gold Rush
Klondike Gold Rush
in Canada's Yukon Territory. After two years of prospecting, he finally struck gold, but sold his disputed claim for $13,000.[4] Returning to Seattle
Seattle
with his newfound wealth, he married Hilda Carlson and looked for a business venture, finally settling on a shoe store that opened in 1901, called Wallin & Nordstrom. Carl F. Wallin, the co-founder of the store, was the owner of the adjacent shoe repair shop.[5] John and Hilda had five children, three of whom would follow him into the family business, Everett W. (1903), Elmer J. (1904) and Lloyd N. Nordstrom.[4]

The exterior of a typical Nordstrom
Nordstrom
department store. This one is the location at The Florida Mall
The Florida Mall
in Orlando, Florida
Orlando, Florida
that closed in 2014. In 1928, John W. Nordstrom retired and sold his shares to two of his sons, Everett and Elmer. In 1929, Wallin also retired and sold his shares to them. The 1930 grand opening of the remodeled Second Avenue store marked the change of name to Nordstrom's. Lloyd Nordstrom subsequently joined the company in 1933, and the three brothers ran the business together for almost forty years.[6] By 1958, Nordstrom's had expanded to eight stores in two states but still sold only shoes. Their expansion was based on customer service, deep product offerings and full size ranges. Apparel came with its purchase of Best Apparel of Seattle
Seattle
in 1963, and the company's name was changed to Nordstrom
Nordstrom
Best.[4] In 1971, the company was taken public on NASDAQ.[7] It was moved to the New York Stock Exchange
New York Stock Exchange
in 1999 under the ticker symbol JWN after John W. Nordstrom, its founder.[4]

1970s–1990s[edit] The previous Nordstrom
Nordstrom
logo, in use from 1973 through 1991 By 1975, Nordstrom
Nordstrom
expanded into Alaska
Alaska
(the only time by acquisition) by purchasing Northern Commercial Company and opened its first Nordstrom Rack
Nordstrom Rack
clearance store in Seattle. A strong northwest regional retailer with sales already approaching $250 million making it the third-largest specialty retailer in the United States, the company opened its first Southern California store at South Coast Plaza
South Coast Plaza
in Costa Mesa in 1978.[8] By the early 1990s, it had opened 26 stores plus Racks in California. Subsequent expansion relied on creating a strongly decentralized regional structure, beginning with the Northeast in the Tysons Corner Center
Tysons Corner Center
in Virginia (1988), the Midwest in the Oakbrook Center in Illinois (1991), the Southeast in Atlanta (1998), and the Southwest in Dallas (1996). In a new region, the initial store was used as a base for training and recruitment for subsequent expansion, and was usually backed by its own distribution center. From 1978 to 1995, Nordstrom
Nordstrom
opened a total of 46 full-line department stores.[9] In 1976, Nordstrom
Nordstrom
opened a series of stores called Place Two to sell a more limited selection of apparel in smaller markets. By 1983, there were ten Place Two stores, but the cost of upgrading the smaller stores, especially from a systems perspective, outweighed the benefit, and the division was discontinued.[10] The company also expanded into direct sales in 1993, beginning with a catalog division[11] led by John N.'s son Dan that was followed by an e-commerce business. Nordstrom.com's fulfillment and contact centers are located in Cedar Rapids, Iowa; and Seattle, Washington. Currently, it has distribution centers in Ontario, California; Newark, California; Portland, Oregon; Dubuque, Iowa; Upper Marlboro, Maryland; and Gainesville, Florida. Nordstrom
Nordstrom
FSB, a wholly owned subsidiary of Nordstrom, Inc., is a federally chartered savings bank doing business as Nordstrom
Nordstrom
Bank. It was formed in 1991 in Scottsdale, Arizona, with its customer contact center in Centennial, Colorado. Nordstrom
Nordstrom
FSB was formerly known as Nordstrom
Nordstrom
National Credit Bank and changed its name to Nordstrom
Nordstrom
FSB in March 2000. The bank offers various banking and credit products, such as Nordstrom
Nordstrom
Signature VISA, Nordstrom
Nordstrom
retail credit and debit cards, interest-bearing checking accounts, check cards, and certificates of deposits. It offers Nordstrom
Nordstrom
customers cards under Nordstrom
Nordstrom
Rewards – its customer loyalty program – where customers earn points when making purchases with the card at Nordstrom
Nordstrom
and other retailers. Other rewards include Nordstrom
Nordstrom
Notes which are redeemed or used like cash in stores for new purchases and the Nordstrom
Nordstrom
Signature VISA card also has an optional travel/leisure rewards feature. The Nordstrom
Nordstrom
Rewards program features 4 levels of status depending on annual spending and offers various promotional times throughout the year to earn double, triple and even ten-times points.[12][13] In 1995, Nordstrom
Nordstrom
opened their first store location in New York State. It is located at The Westchester, an upscale shopping mall in White Plains, NY, a suburb of New York City. Nordstrom
Nordstrom
has since opened stores in Garden City, NY, and Manhattan. Beginning in 1995, the fourth generation of brothers and cousins served as co-presidents for a time. After John Whitacre served as the first non- Nordstrom
Nordstrom
CEO in 1997,[14] In 1998, Nordstrom replaced its downtown Seattle
Seattle
store with a new flagship location in the former Frederick & Nelson building across the street. At 383,000 square feet (35,600 m2), the downtown Seattle
Seattle
location is the chain's largest store. By contrast, the smallest Nordstrom
Nordstrom
store, as of September 2008, opened in 1980 in Salem, Oregon, with a total area of just under 72,000 square feet (6,700 m2). This location has been since closed.

2000–2015[edit] Nordstrom
Nordstrom
Rack, the company's off-price clearance store In 2000 the Nordstrom
Nordstrom
family reasserted its control, with the sons of Bruce A. (Blake, Erik and Peter) assuming senior roles in the company which they continue to hold.[15] Blake Nordstrom
Blake Nordstrom
served as sole President of the company from 2000-2014 with Erik and Peter joining him as co-Presidents in 2015.[16]

Nordstrom
Nordstrom
sold its stand-alone boutique chain Façonnable
Façonnable
in 2007, though it still offers that label in its lineup. In February 2011, Nordstrom
Nordstrom
announced the acquisition of HauteLook, an LA-based online retailer that offers flash sales on designer goods. The deal included Nordstrom
Nordstrom
paying $180 million in stock and a three-year "earn-out" payment based on HauteLook's financial performance.[17] A Nordstrom Rack
Nordstrom Rack
store in Hillsboro, OregonOn May 26, 2011, Nordstrom announced that they would be closing the downtown Indianapolis, Indiana Circle Center
Circle Center
Mall location due to declining business at the site. The remaining location on the north side of the city at the Fashion Mall at Keystone as well as the future Nordstrom Rack
Nordstrom Rack
store in the Rivers Edge Shopping Center, also on the north side, remained as the only two locations in the state. Erik Nordstrom, president of stores at Nordstrom
Nordstrom
stated, "We've enjoyed serving our customers in downtown Indianapolis, but unfortunately our business has declined over the long term for some time and despite our efforts to turn things around we don't see the outlook significantly changing."[18] In August 2011, Nordstrom
Nordstrom
opened the store Treasure & Bond in SoHo, New York. Intended to test the waters of the tumultuous high-end department store scene in New York, all profits of Treasure & Bond are donated to charity. The customer base of the smaller store is thought to be the younger sisters of the typical Nordstrom customer.[19] Nordstrom
Nordstrom
announced plans to open a Nordstrom Rack
Nordstrom Rack
in Milwaukee
Milwaukee
in 2014.[20] In late November 2012, Nordstrom
Nordstrom
announced that they would also be opening a full-line Nordstrom
Nordstrom
Department Store in 2015 in Milwaukee
Milwaukee
at Mayfair Mall, a half-mile away from the Nordstrom
Nordstrom
Rack location. Milwaukee
Milwaukee
was the largest metropolitan area in the country that did not have a Nordstrom
Nordstrom
until 2015. Such unmet demand was highlighted in Nordstrom's decision to open in the Milwaukee area.[21] On January 4, 2013, Nordstrom
Nordstrom
announced plans for a new location in the Minneapolis-Saint Paul
Minneapolis-Saint Paul
metropolitan region. The store, to be located at the Ridgedale Center, would be the second in the area. Following the success of its Mall of America
Mall of America
opening in 1991, Nordstrom
Nordstrom
sought to expand in the Twin Cities market.[22] Plans for a Ridgedale Center
Ridgedale Center
store were first released in 2007, only to be canceled in 2009.[23] The location eventually opened in September 2015. Nordstrom
Nordstrom
opened its first Rack location in Philadelphia
Philadelphia
in the fall of 2014.[24] In the fall of 2015, Nordstrom
Nordstrom
opened their first Nordstrom Rack
Nordstrom Rack
store in Delaware.[25] The company is opening its first full-line store in New York City on April 12, 2018, a three-floor store at 57th Street and Broadway.[26]

2016–present[edit] In 2016, Nordstrom
Nordstrom
entered into a partnership with Tesla Motors
Tesla Motors
under which the automaker opened retail galleries inside the Nordstrom locations in The Grove, Los Angeles, in SouthPark Mall in Charlotte, North Carolina and in Somerset Collection
Somerset Collection
in Troy, Michigan.[27][28] In 2016, Nordstrom
Nordstrom
began selling products from J. Crew, Olivia Palermo + Chelsea28, Adore Me, and Eloquii.[29][30][31][32] In 2017, Nordstrom
Nordstrom
announced they would be expanding their natural beauty-focused stations. Stations would include products from Origins, Tata Harper, and Bare Minerals.[33] On February 2, 2017, Bloomberg News
Bloomberg News
reported that Nordstrom
Nordstrom
would cease to carry Ivanka Trump's branded fashion line, citing weak sales. The retailer cuts 10 percent of its most poorly performing brands each year. Nordstrom's action came after a boycott campaign against retailers carrying products having Trump family labels.[34][35] President Donald Trump
Donald Trump
responded with a tweet directed at Nordstrom, condemning the brand for its treatment of his daughter. The company's stock dropped by 0.65% in the aftermath of the tweet before ending the day with a gain of more than 4%. Fortune declared this quick recovery to have broken Trump's market-moving "tweet curse".[36][37][38][39] In October 2017, Nordstrom
Nordstrom
launched its first " Nordstrom
Nordstrom
Local" in West Hollywood, which is set to focus on personal shopping and styling, rather than carrying merchandise. In June 2017, Nordstrom Inc.'s founding family, which owned 31.2 percent of the company, said it was looking to take Nordstrom
Nordstrom
private.[40] In October, the family suspended its efforts, because of trouble completing a financing package.[41] Lenders were asking for 13 percent interest, about twice the typical rate for retailers.[42] On January 2, 2019 Blake Nordstrom, co-president of Nordstrom, died suddenly at the age of 58. He was a lifetime employee of his family's company, rising through the ranks until he became a vice-president and then co-president.[43] In August 2019, an updated logo appeared on Nordstrom.com and on the Nordstrom
Nordstrom
mobile app, with bolder lettering and a new font.

Expansion into Canada[edit] Nordstrom
Nordstrom
at Toronto Eaton Centre
Toronto Eaton Centre
in Toronto Nordstrom
Nordstrom
at Pacific Centre
Pacific Centre
in Vancouver The Calgary
Calgary
store opened in Chinook Centre
Chinook Centre
on September 19, 2014,[44] the Ottawa
Ottawa
store opened in Rideau Centre
Rideau Centre
on March 6, 2015,[45] the Vancouver
Vancouver
Pacific Centre
Pacific Centre
store opened on September 18, 2015,[46] and the Toronto Eaton Centre
Toronto Eaton Centre
in 2016. Later in 2016, a second Toronto
Toronto
location was opened at Yorkdale Shopping Centre on October 21, 2016.[47] Additionally, a third Toronto
Toronto
store in Sherway Gardens
Sherway Gardens
opened on September 15, 2017.[48] The first Nordstrom Rack
Nordstrom Rack
opened at Vaughan Mills on March 21st and the a second location in Deerfoot Meadows in Calgary and a flagship location at One Bloor in Toronto
Toronto
on May 3, 2018.[49] Nordstrom Rack
Nordstrom Rack
opened three other additional stores in Fall 2018; one at Heartland Town Centre in Mississauga, one at Ottawa
Ottawa
Trainyards, and finally one at South Edmonton Commons.

Puerto Rico[edit] Nordstrom
Nordstrom
opened a 138,000-square-foot, two-level, full-line store March 2015 in The Mall of San Juan
The Mall of San Juan
in San Juan, Puerto Rico.[50] After Hurricane Maria
Hurricane Maria
in 2017, the store suffered major water damage and it closed temporarily after the hurricane.[citation needed] Nordstrom
Nordstrom
reopened the store on November 9, 2018.[citation needed]

Sales events[edit] This section relies too much on references to primary sources. Please improve this section by adding secondary or tertiary sources. (September 2018) (Learn how and when to remove this template message) Map of Nordstrom
Nordstrom
locations in the United States Nordstrom
Nordstrom
holds six designated sale events each year. Two of these are Half-Yearly sales, which take place semi-annually in May and late December, as well as three additional seasonal sales. Nordstrom's largest sale event is the Nordstrom
Nordstrom
Anniversary Sale, which is held each July.[51] Limited amounts of merchandise set to be released for the following fall are sent to Nordstrom
Nordstrom
stores early, where they are sold at a large discount. For ten days prior to Anniversary Sale, Nordstrom
Nordstrom
rewards members are able to make appointments with sales associates to shop the sale early through the store's Early Access event.[52]

Rankings[edit] Nordstrom
Nordstrom
was listed at No. 72 in Fortune magazine's 100 Best Companies to Work For 2009.[53] Nordstrom
Nordstrom
is a Hall of Fame member of Fortune magazine's "100 Best Companies to Work For".[54] Nordstrom
Nordstrom
was No. 36 on the same list in 2008, No. 24 in 2007, No. 46 in 2006 and No. 88 in 2005.[55] For the 20th year in a row, they made the list coming in at No. 94 in 2017.[56][57] In 2010, it ranked number 53, and dropped to 61 in 2012.[58] As of 2018, the company ranked 183rd on the Fortune 500
Fortune 500
list of the largest United States corporations by revenue.[59] In December 2013, the fashion trade magazine, Women's Wear Daily reported Nordstrom
Nordstrom
as the top fashion retailer.[60] 2019 marks the 25th year that Nordstrom
Nordstrom
has been listed on the Fortune 500.[61]

References[edit]

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External links[edit] Official website Business data for Nordstrom: Google FinanceYahoo! FinanceReutersSEC filings Media related to Nordstrom
Nordstrom
at Wikimedia Commons vteSeattle-based Corporations (within the Seattle
Seattle
metropolitan area) Seattle
Seattle
and SeaTac-based Fortune 1000
Fortune 1000
corporations Alaska
Alaska
Airlines (#482) Amazon.com (#49) Expeditors International
Expeditors International
(#428) Nordstrom
Nordstrom
(#227) Starbucks
Starbucks
(#208) Puget Sound-based Fortune 1000
Fortune 1000
corporations Companies listed above, plus: Costco
Costco
Wholesale (#22) Expedia Group
Expedia Group
(#515) Microsoft
Microsoft
(#35) Paccar
Paccar
(#168) Puget Sound Energy
Puget Sound Energy
(#703) Weyerhaeuser
Weyerhaeuser
(#363) Major Seattle- and Puget Sound-based non-public or externally owned corporations Big Fish Games Darigold Eddie Bauer Jones Soda Nash Holdings Nintendo
Nintendo
of America QFC REI Sa

.