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Willis Towers Watson plc, branded as WTW and stylised in its logo as wtw, is a British-American multinational company that provides commercial
insurance broker An insurance broker is an intermediary who sells, solicits, or negotiates insurance on behalf of a client for compensation. An insurance broker is distinct from an insurance agent in that a broker typically acts on behalf of a client by negoti ...
age services, strategic
risk management Risk management is the identification, evaluation, and prioritization of risks, followed by the minimization, monitoring, and control of the impact or probability of those risks occurring. Risks can come from various sources (i.e, Threat (sec ...
services (such as
contingency plan A contingency plan, or alternate plan, also known colloquially as Plan B, is a plan devised for an outcome other than in the usual (expected) plan. It is often used for risk management for an exceptional risk that, though unlikely, would have cata ...
ning, security audits, and product tampering plans),
employee benefits Employee benefits and benefits in kind (especially in British English), also called fringe benefits, perquisites, or perks, include various types of non-wage compensation provided to an employee by an employer in addition to their normal wage o ...
and compensation management, and actuarial analysis and
investment management Investment management (sometimes referred to more generally as financial asset management) is the professional asset management of various Security (finance), securities, including shareholdings, Bond (finance), bonds, and other assets, such as r ...
for
pension A pension (; ) is a fund into which amounts are paid regularly during an individual's working career, and from which periodic payments are made to support the person's retirement from work. A pension may be either a " defined benefit plan", wh ...
plans and
financial endowment A financial endowment is a legal structure for managing, and in many cases indefinitely perpetuating, a pool of Financial instrument, financial, real estate, or other investments for a specific purpose according to Donor intent, the will of its fo ...
s. Insurance brokerage and risk management services account for 40% of the company's revenues, while employee benefit and wealth-related services account for 60% of revenues. The company operates in more than 140 countries. Customers include 95% of
FTSE 100 The Financial Times Stock Exchange 100 Index, also called the FTSE 100 Index, FTSE 100, FTSE, or, informally, the "Footsie" , is the United Kingdom's best-known stock market index of the 100 most market capitalisation, highly capitalised ...
companies, 89% of
Fortune 1000 {{location map+ , United States , float=right , width=400, relief=1 , caption=''Fortune'' 1000 company headquarters locations. Top 20 companies labeled, places= {{location map~ , United States , lat= 36.365378 , long= -94.217629 , label= Walmart, ...
companies, and 91% of
Fortune Global 500 The ''Fortune'' Global 500, also known as Global 500, is an annual ranking of the top 500 corporations worldwide as measured by revenue. The list is compiled and published annually by '' Fortune'' magazine. Methodology Until 1989, it listed o ...
companies. The company is the largest administrator among the 200 largest pension plans in the U.K. and one of the largest in Germany. The company is domiciled in
Ireland Ireland (, ; ; Ulster Scots dialect, Ulster-Scots: ) is an island in the North Atlantic Ocean, in Northwestern Europe. Geopolitically, the island is divided between the Republic of Ireland (officially Names of the Irish state, named Irelan ...
, with its principal executive offices at the Willis Building in London.


History

In 2016,
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
-based
Willis Group Willis Group Holdings plc was a multinational risk advisor, insurance brokerage and reinsurance brokerage company headquartered in the Willis Building in London. It was the third-largest insurance broker worldwide by revenues. In 2016, the com ...
merged with Arlington-based
Towers Watson Towers Watson & Co. was a global professional services firm that provided risk management services, human resource consulting, actuarial services, and investment management Investment management (sometimes referred to more generally as fina ...
in a
merger of equals Mergers and acquisitions (M&A) are business transactions in which the ownership of a company, business organization, or one of their operating units is transferred to or consolidated with another entity. They may happen through direct absorpt ...
and was renamed Willis Towers Watson. The merger was completed after a dividend payment to Towers Watson shareholders was increased after shareholders, including Driehaus Capital Management, opposed the initial proposal and the first shareholder vote for merger approval failed. In May 2017, the company sold its Global Wealth Solutions business to the management of Charles Monat Associates. In July 2019, the company acquired TRANZACT, a direct-to-consumer health care insurance marketplace specializing in Medicare Advantage plans, for $1.3 billion. In 2024, after suffering losses in the division, the company sold TRANZACT to
GTCR GTCR LLC is a Chicago, Illinois-based private equity firm focused on leveraged buyout, leveraged recapitalization, growth capital and rollup transactions. The firm principally invests in high-growth industries, including financial services & te ...
for $632.4 million. On 9 March 2020, Aon announced its planned acquisition of Willis Towers Watson for nearly $30 billion in an all-stock deal that would have created the world’s largest insurance broker. The transaction was terminated on 26 July 2021 after the
United States Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a United States federal executive departments, federal executive department of the U.S. government that oversees the domestic enforcement of Law of the Unite ...
sued to block the transaction, alleging it would reduce competition and could lead to higher prices. Aon paid a $1 billion termination fee as a result. In November 2020, the company acquired Acclimatise, a provider of
climate change Present-day climate change includes both global warming—the ongoing increase in Global surface temperature, global average temperature—and its wider effects on Earth's climate system. Climate variability and change, Climate change in ...
adaptation advisory and analytics services. In February 2021, the company acquired Jobable, a human resources software firm. In October 2021, the company sold its brokerage business in Northern Ireland to Global Risk Partners. In November 2021, the company acquired the remaining 51% stake in WTW India. It also acquired Leaderim, an Israeli brokerage. In December 2021, the company sold its reinsurance business to Arthur J. Gallagher & Co. for $3.25 billion. It also acquired Aerosure, an aviation insurance specialist focused on the Australia, New Zealand, and the Pacific Island region. In January 2022, Carl Hess succeeded John Haley as CEO and the company rebranded as WTW. In July 2022, the company acquired Butterwire, a
fintech Financial technology (abbreviated as fintech) refers to the application of innovative technologies to products and services in the financial industry. This broad term encompasses a wide array of technological advancements in financial services, ...
provider of
data analytics Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data, which also falls under and directly relates to the umbrella term, data sci ...
,
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
, and machine learning platforms. In December 2023, the company acquired AIMUW, a managing general agent in Italy.


Legal issues

In June 2015, in negotiating the acquisition of Towers Watson by Willis Group, Towers Watson first accepted an offer from Willis Group valued at $125.13 per share, or 9.3% lower than the trading price of Towers Watson stock at the time of the announcement. The deal also gave Willis Group shareholders more control of the combined company despite Willis having a lower market capitalization than Towers Watson. Towers Watson shareholder Driehaus Capital Management urged other shareholders to vote against the proposed merger, calculating that Towers Watson was worth between 39% and 53% more as a standalone company. Towers Watson CEO John Haley was accused of having a
conflict of interest A conflict of interest (COI) is a situation in which a person or organization is involved in multiple wikt:interest#Noun, interests, financial or otherwise, and serving one interest could involve working against another. Typically, this relates t ...
since he was to receive $165 million from the completion of the deal. Haley had disposed of 55% of his shares in the company for a $10 million profit in early March 2015 while the merger negotiations were ongoing and before the stock price dropped on the news of the acquisition. In a shareholder vote on 18 November 2015, Towers Watson failed to get enough investor support for the proposed merger, with only 40% of shareholders voting in favor. Willis Group then increased the special cash dividend to be paid to Towers Watson shareholders to US$10 per share, increasing the total value of the offer to $130.26 per share, which was still lower than the trading price of Towers Watson shares at the time of the announcement. This revised offer was approved by Towers Watson shareholders on 11 December 2015. A
class action A class action is a form of lawsuit. Class Action may also refer to: * ''Class Action'' (film), 1991, starring Gene Hackman and Mary Elizabeth Mastrantonio * Class Action (band), a garage house band * "Class Action" (''Teenage Robot''), a 2002 e ...
lawsuit was filed by shareholders led by the
Regents of the University of California The Regents of the University of California (also referred to as the Board of Regents to distinguish the board from the corporation it governs of the same name) is the governing board of the University of California (UC), a state university sys ...
and represented by the law firm of Bernstein Litowitz Berger & Grossmann against Towers Watson, former Towers Watson CEO John Haley, former Willis CEO Dominic Casserley, and ValueAct Capital, which owned 10% of Willis Group and was led by Jeffrey W. Ubben who was a member of the
board of directors A board of directors is a governing body that supervises the activities of a business, a nonprofit organization, or a government agency. The powers, duties, and responsibilities of a board of directors are determined by government regulatio ...
of Willis and was involved in making the offer. The lawsuit was settled for $75 million plus $15 million to resolve a separate legal proceeding from the
Delaware Court of Chancery The Delaware Court of Chancery is a court of equity in the U.S. state of Delaware. It is one of Delaware's three constitutional courts, along with the Supreme Court and Superior Court. Since 2018, the court consists of seven judges. The cour ...
. The defendants tried to collect $54 million from their directors and officers coverage, but were rejected by the courts as the policy had an exclusion for claims that would "bump-up" the price of an acquisition.


Notable office locations

* Willis Building - London headquarters, occupied in May 2008. * Willis Building in
Ipswich Ipswich () is a port town and Borough status in the United Kingdom, borough in Suffolk, England. It is the county town, and largest in Suffolk, followed by Lowestoft and Bury St Edmunds, and the third-largest population centre in East Anglia, ...
, England - one of the earliest buildings designed by
Norman Foster Norman Robert Foster, Baron Foster of Thames Bank (born 1 June 1935) is an English architect. Closely associated with the development of high-tech architecture, Lord Foster is recognised as a key figure in British modernist architecture. Hi ...
after establishing Foster Associates. Constructed between 1970 and 1975, it is one of the youngest buildings to be given
Grade I listed building In the United Kingdom, a listed building is a structure of particular architectural or historic interest deserving of special protection. Such buildings are placed on one of the four statutory lists maintained by Historic England in England, Hi ...
status in Britain. *
Willis Tower The Willis Tower, formerly and still commonly referred to as the Sears Tower, is a 110-storey, story, skyscraper in the Chicago Loop, Loop community area of Chicago in Illinois, United States. Designed by architect Bruce Graham and engineer F ...
- 110-story building in Chicago. Willis secured the naming rights effective July 2009 as part of its agreement to lease of space in the tower. It is the tallest building in the U.S. and was the tallest building in the world from 1974 until 1998, when it was surpassed by the
Petronas Towers The Petronas Towers (), also known as the Petronas Twin Towers and colloquially the KLCC Twin Towers, are an interlinked pair of 88-storey supertall skyscrapers in Kuala Lumpur, Malaysia, standing at . From 1996 to 2004, they were the tall ...
in
Kuala Lumpur Kuala Lumpur (KL), officially the Federal Territory of Kuala Lumpur, is the capital city and a Federal Territories of Malaysia, federal territory of Malaysia. It is the largest city in the country, covering an area of with a census population ...
, Malaysia.


References


External links

* {{Authority control British companies established in 2016 Companies formerly listed on the New York Stock Exchange Companies listed on the Nasdaq Financial services companies based in the City of London Financial services companies established in 2016 Risk management companies Tax inversions