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The Unfair Contract Terms Act 1977
c 50
is an
Act of Parliament Acts of Parliament, sometimes referred to as primary legislation, are texts of law passed by the legislative body of a jurisdiction (often a parliament or council). In most countries with a parliamentary system of government, acts of parliament be ...
of the United Kingdom which regulates contracts by restricting the operation and legality of some contract terms. It extends to nearly all forms of contract and one of its most important functions is limiting the applicability of disclaimers of liability. The terms extend to both actual contract terms and notices that are seen to constitute a contractual obligation. The Act renders terms excluding or limiting liability ineffective or subject to reasonableness, depending on the nature of the obligation purported to be excluded and whether the party purporting to exclude or limit business liability, acting against a ''consumer''. It is normally used in conjunction with the Unfair Terms in Consumer Contracts Regulations 1999 (
Statutory Instrument In many countries, a statutory instrument is a form of delegated legislation. United Kingdom Statutory instruments are the principal form of delegated or secondary legislation in the United Kingdom. National government Statutory instrumen ...
1999 No. 2083), as well as the
Sale of Goods Act 1979 The Sale of Goods Act 1979c 54 is an Act of the Parliament of the United Kingdom which regulated English contract law and UK commercial law in respect of goods that are sold and bought. The Act consolidated the original Sale of Goods Act 1893 ...
and the
Supply of Goods and Services Act 1982 The Supply of Goods and Services Act 1982c 29 is an Act of the Parliament of the United Kingdom that requires traders to provide services to a proper standard of workmanship ("''with reasonable care and skill''"). Furthermore, if a definite compl ...
. The Law Commission and the Scottish Law Commission have recommended that the Unfair Terms in Consumer Contracts Regulations 1999 and the Unfair Contract Terms Act 1977 should be replaced by a more unified and coherent regime.


Terms rendered ineffective

Negligence Negligence (Lat. ''negligentia'') is a failure to exercise appropriate and/or ethical ruled care expected to be exercised amongst specified circumstances. The area of tort law known as ''negligence'' involves harm caused by failing to act as a ...
. s2(1), liability for negligence occasioning death or personal injury cannot be excluded. Manufacturers' guarantee. s5(1), loss arising from (a) defective goods or (b) negligence of distributor cannot be excluded where goods are "of a type ordinarily supplied for private use or consumption".
Sale of goods A contract of sale, sales contract, sales order, or contract for sale is a legal contract for the purchase of assets (goods or property) by a buyer (or purchaser) from a seller (or vendor) for an agreed upon value in money (or money equivalent). ...
*s6(1), implied terms as to title (
Sale of Goods Act 1979 The Sale of Goods Act 1979c 54 is an Act of the Parliament of the United Kingdom which regulated English contract law and UK commercial law in respect of goods that are sold and bought. The Act consolidated the original Sale of Goods Act 1893 ...
s12) cannot be excluded. *s6(2), implied terms as to description, quality or
sample Sample or samples may refer to: Base meaning * Sample (statistics), a subset of a population – complete data set * Sample (signal), a digital discrete sample of a continuous analog signal * Sample (material), a specimen or small quantity of ...
(
Sale of Goods Act 1979 The Sale of Goods Act 1979c 54 is an Act of the Parliament of the United Kingdom which regulated English contract law and UK commercial law in respect of goods that are sold and bought. The Act consolidated the original Sale of Goods Act 1893 ...
ss13-15) cannot be excluded ''against a consumer''. Terms governed by the
Consumer Protection Act 1987 The Consumer Protection Act 1987c 43 is an Act of the Parliament of the United Kingdom which made important changes to the consumer law of the United Kingdom. Part 1 implemented European Community (EC) Directive 85/374/EEC, the product liability ...
. They are also governed (since 2007) by the Occupiers Liability Act 1984.


Terms subject to reasonableness

Negligence Negligence (Lat. ''negligentia'') is a failure to exercise appropriate and/or ethical ruled care expected to be exercised amongst specified circumstances. The area of tort law known as ''negligence'' involves harm caused by failing to act as a ...
. s2(2), exclusion of liability for all types of negligence (other than for death or personal injury which is banned) must satisfy the requirement of ''reasonableness''. Contractual liability. s3, This applies against a party that deals on standard written terms or where the other party deals as a ''consumer''. Any exclusion by that party for liability arising from a
breach Breach, Breached, or The Breach may refer to: Places * Breach, Kent, United Kingdom * Breach, West Sussex, United Kingdom * ''The Breach'', Great South Bay in the State of New York People * Breach (DJ), an Electronic/House music act * Miroslav ...
committed by that party under the same contract (s3(2)(a)) or performance under a contract which is substantially or totally different of that which is reasonably expected of him (s(3)(b)) shall be void except insofar as it satisfies the requirement of reasonableness. Indemnity clauses. s4, A party dealing as a ''consumer'' cannot contract to indemnify a third party on behalf of the other party, except insofar as it satisfies the requirement of ''reasonableness''. Sale of goods. s6(3), Implied terms as to description, quality and
sample Sample or samples may refer to: Base meaning * Sample (statistics), a subset of a population – complete data set * Sample (signal), a digital discrete sample of a continuous analog signal * Sample (material), a specimen or small quantity of ...
(
Sale of Goods Act 1979 The Sale of Goods Act 1979c 54 is an Act of the Parliament of the United Kingdom which regulated English contract law and UK commercial law in respect of goods that are sold and bought. The Act consolidated the original Sale of Goods Act 1893 ...
ss 13–15) may only be reasonably excluded where neither party is dealing as a ''consumer''.
Misrepresentation In common law jurisdictions, a misrepresentation is a false or misleading '' R v Kylsant'' 931/ref> statement of fact made during negotiations by one party to another, the statement then inducing that other party to enter into a contract. The ...
. s8, substitutes the Misrepresentation Act 1967 s3. Under that post-1979 section, an exclusion of liability for misrepresentation must satisfy the requirement of reasonableness.


Definition of ''consumer'' and ''business''

Business. s 1(3), The Act only applies to "liability for breach of obligations or duties arising (a) from things done or to be done by a person in the course of a business (whether his own business or another's); or (b) from the occupation of premises used for business purposes of the occupier". s14, Includes any government department. Consumer. s 12,As amended by the
Sale and Supply of Goods to Consumers Regulations 2002 Sale may refer to: Common meanings * Sales, the exchange of goods for profits * Sales, discounts and allowances in the prices of goods Places *Sale, Victoria, a city in Australia *Sale, Myanmar, a city *Sale, Greater Manchester, a town in Englan ...
A party deals as a consumer if *s12(1)(a), He is not in the course of a business and does not hold himself to do so.Holding himself is important as a party who is otherwise a consumer may attempt to act in the guise of a business for tax benefits or to shop at wholesale stores. *s12(1)(b), the other party is in the course of a business. *s12(1)(c), In a contract for sale of goods, the goods are of a type "ordinarily supplied for private use or consumption" (s12(1A), this subsection does not apply to individuals) *s12(2), A party is not a consumer if dealing at an
auction An auction is usually a process of buying and selling goods or services by offering them up for bids, taking bids, and then selling the item to the highest bidder or buying the item from the lowest bidder. Some exceptions to this definition ex ...
where he has the opportunity to attend in person or is not a natural person buying auction. *s12(3), Burden is upon the party purported to be acting in the course of a business to show that either he is not in the course of a business or that the other party is otherwise not a consumer.


Definition of ''reasonableness''

Section 11 provides some guidance but most development has been in common law. Schedule 2 gives guidelines specifically to ss 6(3), 7(3), 7(4). Case law *''
Stewart Gill Ltd v Horatio Myer & Co Ltd Stewart Gill Ltd v Horatio Myer & Co Ltd. is an English contract law case relating to the Unfair Contract Terms Act 1977 (UCTA). Facts Horatio Myer & Co Ltd was buying an overhead conveyor system from Stewart Gill Ltd. It was defective. Myer ref ...
.''
992 Year 992 ( CMXCII) was a leap year starting on Friday (link will display the full calendar) of the Julian calendar. Events By place Worldwide * Winter – A superflare from the sun causes an Aurora Borealis, with visibility as fa ...
2 All ER 257
provides that reasonableness is assessed at the time of contract; and that the burden of proof is upon the party purporting to have excluded liability. *'' Levison v Patent Steam Carpet Cleaning Co Ltd.''
977 Year 977 ( CMLXXVII) was a common year starting on Monday (link will display the full calendar) of the Julian calendar. Events By place Europe * May – Boris II, dethroned emperor (''tsar'') of Bulgaria, and his brother Roman m ...
3 WLR 90
provides that clarity and preciseness will raise the reasonableness of a term; and vice versa. See also '' Stag Line Ltd v Tyne Ship Repair Group Ltd.''
984 Year 984 ( CMLXXXIV) was a leap year starting on Tuesday (link will display the full calendar) of the Julian calendar. Events By place Europe * Spring – German boy-king Otto III (4-years old) is seized by the deposed Henry II ( ...
2 Lloyd's Rep 211
as to
small print Fine print, small print, or mouseprint is less noticeable print smaller than the more obvious larger print it accompanies that advertises or otherwise describes or partially describes a commercial product or service. The larger print that is us ...
(literally – relating to the size of the lettering). *'' Smith v Eric S Bush''.
990 Year 990 ( CMXC) was a common year starting on Wednesday (link will display the full calendar) of the Julian calendar. Events By place Europe * Al-Mansur, ''de facto'' ruler of Al-Andalus, conquers the Castle of Montemor-o-Velho (mode ...
1 AC 831
Lord Griffith provides four points that may be considered (see application in '' St Albans City and District Council v International Computers Ltd''(1996) ''The Times'' 14 August): **Equality of bargaining powers. **How practical was it to obtain independent legal advice regarding the term? **How difficult is the task being undertaken for which liability is being excluded? **What are the practical consequences of ruling that a term is unreasonable? *''Pegler v Wang'' (2000) is an exclusion of liability case noted within a family of legal cases relating to "system supply contracts",MacDonald, E.
Watford v Sanderson: The requirement of reasonableness in system supply contracts and more generally
Web Journal of Current Legal Issues
001 001, O01, or OO1 may refer to: * 1 (number), a number, a numeral *001, fictional British agent, see 00 Agent *001, former emergency telephone number for the Norwegian fire brigade (until 1986) *AM-RB 001, the code-name for the Aston Martin Valky ...
accessed 7 May 2022
relating to the purchase of an IT system which, the customer argued, did not do what was wanted.England and Wales High Court (Technology and Construction Court)
Pegler Ltd. v Wang (UK) Ltd.
(2000), EWHC Technology 137, 25 February 2000, accessed 11 November 2022
The purchasers (Pegler) had made it clear that they preferred a system installation whose performance could be "certainly guaranteed" rather than a better-functioning system whose operation might not be satisfactory. The exemption clause in this particular case was held to be unreasonable, and the judge made an order for rectification of the contract to include certain correspondence relied on by Pegler. A further hearing arose as to costs. *Other relevant cases include ''Watford Electronics v Sanderson'' (2001),Pinsent Masons
Watford Electronics v Sanderson
published 2 November 2007, accessed 11 November 2022
'' South West Water v ICL''
999 999 or triple nine most often refers to: * 999 (emergency telephone number), a telephone number for the emergency services in several countries * 999 (number), an integer * AD 999, a year * 999 BC, a year Books * ''999'' (anthology) or ''999 ...
BLR 420 and ''Horace Holman Group Ltd v Sherwood International Group Ltd.'' (2000) (Unrep, 12th April 2000).


See also

* Standard form contract *
Consumer Rights Act 2015 The Consumer Rights Act 2015 is an Act of Parliament of the United Kingdom that consolidates existing consumer protection law legislation and also gives consumers a number of new rights and remedies. Provisions for secondary ticketing and ...
* Unfair Terms in Consumer Contracts Regulations 1999 *
Electronic Commerce Regulations 2002 The Electronic Commerce (EC Directive) Regulations 2002, SI 2002/2013, incorporates the EU Electronic Commerce Directive 2000/31/EC into the law of the United Kingdom. Enacted pursuant to European Communities Act 1972 They apply to contracts c ...
*''
Office of Fair Trading v Abbey National and Others (2008) is a judicial decision of the United Kingdom Supreme Court relating to bank charges in the United Kingdom, with reference to the situation where a bank account holder goes into unplanned overdraft. When a bank customer uses an unplanned overdraf ...
'' - Bank charges test case *'' Britvic Soft Drinks Ltd v Messer UK Ltd''
002 002, 0O2, O02, OO2, or 002 may refer to: Fiction *002, fictional British 00 Agent *'' 002 Operazione Luna'', *1965 Italian film * Zero Two, a '' Darling in the Franxx'' character Airports *0O2, Baker Airport *O02, Nervino Airport Astronomy *1 ...
EWCA Civ 548 *'' Commerzbank AG v Keen'' 007IRLR 132 *''
Baltic Shipping Company v Dillon ''Baltic Shipping Company v Dillon'', the Mikhail Lermontov case, is a leading Australian contract law case, on the incorporation of exclusion clauses and damages for breach of contract or restitution for unjust enrichment. Facts A widow, M ...
'' (1993) 176 CLR 344


Notes


References

*
PS Atiyah Patrick Selim Atiyah, (5 March 1931 – 30 March 2018) was an English lawyer and academic. He was best known for his work as a common lawyer, particularly in the law of contract and for advocating reformation or abolition of the law of tort. He ...
, ''An Introduction to the Law of Contract'' (Clarendon, Oxford 2000) * H Collins, ''Contract Law in Context'' (CUP 2004) *E McKendrick, ''Contract Law'' (8th edn Palgrave 2009) *J Hilliard and J O’Sullivan, ''The Law of Contract'' (2nd edn OUP 2006) *A Burrows, ''A Casebook on Contract'' (2nd edn Hart, Oxford 2009) *Jill Poole, ''Casebook on Contract Law'' (2006) 8th Ed., Oxford University Press *Ewan McKendrick, ''Contract Law - Text, Cases and Materials'' (2005) Oxford University Press {{UK legislation United Kingdom Acts of Parliament 1977 English contract law Terms of service