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Security awareness is the knowledge and
attitude Attitude or Attitude may refer to: Philosophy and psychology * Attitude (psychology), a disposition or state of mind ** Attitude change * Propositional attitude, a mental state held towards a proposition Science and technology * Orientation ...
members of an organization possess regarding the protection of the physical, and especially informational, assets of that organization. However, it is very tricky to implement because organizations are not able to impose such awareness directly on employees as there are no ways to explicitly monitor people’s behavior. That being said, the literature does suggest several ways that such security awareness could be improved. Many organizations require formal security awareness training for all workers when they join the organization and periodically thereafter, usually annually. Another main force that is found to have a strong correlation with employees’ security awareness is managerial security participation. It also bridges security awareness with other organizational aspects.


Relationship between Security Awareness and Human Factors

Employees' behavior, cognitive biases, and decision-making processes influence the effectiveness of security measures. Research indicates that psychological factors, such as optimism bias, overconfidence, and habitual behaviors, can undermine security awareness initiatives. To address these challenges, organizations are increasingly using behavioral analytics and security nudges—subtle prompts like password reminders and phishing warnings—to encourage secure behavior. Human error remains the leading cause of cybersecurity incidents. A 2023 IBM Security report found that 95% of breaches are due to human mistakes, including falling for phishing emails, using weak passwords, and mishandling sensitive data. Organization emphasize security awareness training as a key strategy to mitigate this risk.


Coverage

Topics covered in security awareness training include: *The nature of sensitive material and physical assets they may come in contact with, such as
trade secret A trade secret is a form of intellectual property (IP) comprising confidential information that is not generally known or readily ascertainable, derives economic value from its secrecy, and is protected by reasonable efforts to maintain its conf ...
s,
privacy Privacy (, ) is the ability of an individual or group to seclude themselves or information about themselves, and thereby express themselves selectively. The domain of privacy partially overlaps with security, which can include the concepts of a ...
concerns and government
classified information Classified information is confidential material that a government deems to be sensitive information which must be protected from unauthorized disclosure that requires special handling and dissemination controls. Access is restricted by law or ...
*Employee and contractor responsibilities in handling sensitive information, including review of employee
nondisclosure agreement A non-disclosure agreement (NDA), also known as a confidentiality agreement (CA), confidential disclosure agreement (CDA), proprietary information agreement (PIA), or secrecy agreement (SA), is a legal contract or part of a contract between at le ...
s *Requirements for proper handling of sensitive material in physical form, including marking, transmission, storage and destruction *Proper methods for protecting sensitive information on
computer A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
systems, including
password policy A password policy is a set of rules designed to enhance computer security by encouraging users to employ strong passwords and use them properly. A password policy is often part of an organization's official regulations and may be taught as part o ...
and use of
two-factor authentication Multi-factor authentication (MFA; two-factor authentication, or 2FA) is an electronic authentication method in which a user is granted access to a website or Application software, application only after successfully presenting two or more distin ...
*Other computer security concerns, including
malware Malware (a portmanteau of ''malicious software'')Tahir, R. (2018)A study on malware and malware detection techniques . ''International Journal of Education and Management Engineering'', ''8''(2), 20. is any software intentionally designed to caus ...
,
phishing Phishing is a form of social engineering and a scam where attackers deceive people into revealing sensitive information or installing malware such as viruses, worms, adware, or ransomware. Phishing attacks have become increasingly sophisticate ...
, social engineering, etc. *Workplace security, including building access, wearing of security badges, reporting of incidents, forbidden articles, etc. *Consequences of failure to properly protect information, including potential loss of employment, economic consequences to the firm, damage to individuals whose private records are divulged, and possible
civil Civil may refer to: *Civility, orderly behavior and politeness *Civic virtue, the cultivation of habits important for the success of a society *Civil (journalism) ''The Colorado Sun'' is an online news outlet based in Denver, Colorado. It lau ...
and
criminal In ordinary language, a crime is an unlawful act punishable by a State (polity), state or other authority. The term ''crime'' does not, in modern criminal law, have any simple and universally accepted definition,Farmer, Lindsay: "Crime, definiti ...
penalties Security awareness means understanding that there is the potential for some people to deliberately or accidentally steal, damage, or misuse the data that is stored within a company's computer systems and throughout its organization. Therefore, it would be prudent to support the assets of the institution (information, physical, and personal) by trying to stop that from happening. According to the European Network and Information Security Agency, "Awareness of the risks and available safeguards is the first line of defence for the security of information systems and networks." "The focus of Security Awareness consultancy should be to achieve a long term shift in the attitude of employees towards security, whilst promoting a cultural and behavioural change within an organisation. Security policies should be viewed as key enablers for the organisation, not as a series of rules restricting the efficient working of your business."


Role of Gamification and Interactive Training

Modern security awareness programs increasingly utilize
gamification Gamification is the process of enhancing systems, services, organisations and activities through the integration of game design elements and principles in non-game contexts. The goal is to increase user engagement, motivation, competition and ...
, phishing simulations, and interactive learning modules. Studies have shown that engaging employees through serious games, reward systems, and real-world attack simulations improves retention and application of security practices. One example is phishing simulation training, where employees receive simulated phishing emails to test their ability to recognize threats. Research indicates that repeated exposure to such exercises leads to long-term improvements in security awareness.


Legislation and Compliance Requirements

Many industries mandate security awareness training to comply with regulations such as: *
General Data Protection Regulation The General Data Protection Regulation (Regulation (EU) 2016/679), abbreviated GDPR, is a European Union regulation on information privacy in the European Union (EU) and the European Economic Area (EEA). The GDPR is an important component of ...
(GDPR) – requires organizations to ensure data protection awareness among employees. *
Health Insurance Portability and Accountability Act The Health Insurance Portability and Accountability Act of 1996 (HIPAA or the Ted Kennedy, Kennedy–Nancy Kassebaum, Kassebaum Act) is a United States Act of Congress enacted by the 104th United States Congress and signed into law by President ...
(HIPAA) – mandates security awareness programs for healthcare providers. *
Payment Card Industry Data Security Standard The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard used to handle credit cards from major card brands. The standard is administered by the Payment Card Industry Security Standards Council, and its us ...
(PCI-DSS) – enforces security training for businesses handling payment card information.


Measuring security awareness

In a 2016 study, researchers developed a method of measuring security awareness. Specifically they measured "understanding about circumventing security protocols, disrupting the intended functions of systems or collecting valuable information, and not getting caught" (p. 38). The researchers created a method that could distinguish between experts and novices by having people organize different security scenarios into groups. Experts will organize these scenarios based on centralized security themes where novices will organize the scenarios based on superficial themes. Security awareness is also assessed through real-time security metrics, such as tracking phishing click rates, password reuse tendencies, and policy adherence rates. Organizations are adopting continuous monitoring strategies to provide immediate feedback to employees about risky behavior and suggest corrective actions.


Evolving cyber threats and security awareness strategies

As cyber threats continue to evolve, security awareness programs must adapt to new attack vectors, such as AI-driven
cyberattacks A cyberattack (or cyber attack) occurs when there is an unauthorized action against computer infrastructure that compromises the confidentiality, integrity, or availability of its content. The rising dependence on increasingly complex and inte ...
,
deepfake ''Deepfakes'' (a portmanteau of and ) are images, videos, or audio that have been edited or generated using artificial intelligence, AI-based tools or AV editing software. They may depict real or fictional people and are considered a form of ...
, and insider threats. ENISA’s Threat Landscape report highlights the increasing prominence of these emerging threats, stressing the need for security measures that address both traditional attacks like
ransomware Ransomware is a type of malware that Encryption, encrypts the victim's personal data until a ransom is paid. Difficult-to-trace Digital currency, digital currencies such as paysafecard or Bitcoin and other cryptocurrency, cryptocurrencies are com ...
and
malware Malware (a portmanteau of ''malicious software'')Tahir, R. (2018)A study on malware and malware detection techniques . ''International Journal of Education and Management Engineering'', ''8''(2), 20. is any software intentionally designed to caus ...
, as well as more sophisticated techniques such as Living Off Trusted Sites (LOTS) and advanced evasion methods used by cybercriminals.{{Cite web , date=2024-09-19 , title=Threat Landscape {{! ENISA , url=https://www.enisa.europa.eu/topics/cyber-threats/threat-landscape , access-date=2025-03-04 , website=www.enisa.europa.eu , language=en


See also

*
Access control In physical security and information security, access control (AC) is the action of deciding whether a subject should be granted or denied access to an object (for example, a place or a resource). The act of ''accessing'' may mean consuming ...
*
Physical Security Physical security describes security measures that are designed to deny unauthorized access to facilities, equipment, and resources and to protect personnel and property from damage or harm (such as espionage, theft, or terrorist attacks). Physi ...
*
Security Security is protection from, or resilience against, potential harm (or other unwanted coercion). Beneficiaries (technically referents) of security may be persons and social groups, objects and institutions, ecosystems, or any other entity or ...
*
Security controls Security controls or security measures are safeguards or countermeasures to avoid, detect, counteract, or minimize security risks to physical property, information, computer systems, or other assets. In the field of information security, such co ...
*
Security management Security management is the identification of an organization's assets i.e. including people, buildings, machines, systems and information assets, followed by the development, documentation, and implementation of policies and procedures for pr ...
*
ISO/IEC 27002 ISO/IEC 27002 is an information security standard published by the International Organization for Standardization (ISO) and by the International Electrotechnical Commission (IEC), titled ''Information security, cybersecurity and privacy protect ...
* Internet Security Awareness Training


References


External links


Army's Security Education, Training and Awareness Site The Security Awareness CycleComparison of Security Awareness Training Companies
Computer security Security