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Qwest Corporation is a former
Regional Bell Operating Company The Regional Bell Operating Companies (RBOC) are the result of '' United States v. AT&T'', the U.S. Department of Justice antitrust suit against the former American Telephone & Telegraph Company (later known as AT&T Corp.). On January 8, 1 ...
owned by
Lumen Technologies Lumen Technologies, Inc. (formerly CenturyLink) is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services. The company is a ...
. It was formerly named U S WEST Communications, Inc. from 1991 to 2000, and also formerly named Mountain States Telephone and Telegraph Company from 1911 to 1991. It includes the former operations of Malheur Bell,
Northwestern Bell Northwestern Bell Telephone Company served the states of the upper Midwest opposite the Southwestern Bell area, including Iowa, Minnesota, South Dakota, North Dakota, and Nebraska. History Early beginnings It has never been definitively estab ...
and
Pacific Northwest Bell Pacific Northwest Bell Telephone Company was an AT&T majority-owned Bell System company that provided local telecommunications services in Oregon, Washington, and northern Idaho. Pacific Northwest Bell Telephone Company was formed on July 1, 196 ...
as well.


History


Mountain Bell


Denver Telephone Dispatch Company

Recent
Harvard Harvard University is a private Ivy League research university in Cambridge, Massachusetts. Founded in 1636 as Harvard College and named for its first benefactor, the Puritan clergyman John Harvard, it is the oldest institution of higher le ...
graduates Frederick O. Vaille, and Henry R. Walcott, went to Denver and met a saloonkeeper, Sam Morgan, and together secured 161 customers, enough to warrant a return to Boston to secure a new telephone franchise from the American Bell Telephone Company. When the franchise was secured, wires were strung, boys were hired as operators, a switchboard was installed and the Denver Telephone Dispatch Company opened for business on February 24, 1879. The Denver exchange was the seventeenth in the nation, opening just nine days after the Minneapolis exchange. Denver's ''
Rocky Mountain News The ''Rocky Mountain News'' (nicknamed the ''Rocky'') was a daily newspaper published in Denver, Colorado, United States, from April 23, 1859, until February 27, 2009. It was owned by the E. W. Scripps Company from 1926 until its closing. As ...
'' reported that "The Telephone Company are adding new subscribers to the system every day."


Building the Colorado Telephone Company

Soon after the Denver Dispatch Company began operations, the
Western Union The Western Union Company is an American multinational financial services company, headquartered in Denver, Colorado. Founded in 1851 as the New York and Mississippi Valley Printing Telegraph Company in Rochester, New York, the company cha ...
-owned Colorado Edison Telephone Company began competitive operations. Western Union also began a phone company in
Leadville The City of Leadville is a statutory city that is the county seat, the most populous community, and the only incorporated municipality in Lake County, Colorado, United States. The city population was 2,602 at the 2010 census and an estimated ...
. The Edison Company, with its powerful transmitter, was able to offer service to the nearby towns of Golden, Georgetown,
Central City In urban planning, a core city, principal city metropolitan core, or central city, is the largest or most important city or cities of a metropolitan area. A core city is surrounded by smaller satellite cities, towns, and suburbs. A central cit ...
,
Colorado Springs Colorado Springs is a home rule municipality in, and the county seat of, El Paso County, Colorado, United States. It is the largest city in El Paso County, with a population of 478,961 at the 2020 United States Census, a 15.02% increase since ...
, and
Pueblo In the Southwestern United States, Pueblo (capitalized) refers to the Native tribes of Puebloans having fixed-location communities with permanent buildings which also are called pueblos (lowercased). The Spanish explorers of northern New Spain ...
. The competitive battle raged as the Dispatch Company acquired better transmitters and added Golden,
Black Hawk Black Hawk and Blackhawk may refer to: Animals * Black Hawk (horse), a Morgan horse that lived from 1833 to 1856 * Common black hawk, ''Buteogallus anthracinus'' * Cuban black hawk, ''Buteogallus gundlachii'' * Great black hawk, ''Buteogallus urub ...
, Georgetown and Central City to their calling area. When the American Bell Company won their patent infringement suit with Western Union, the Bell companies absorbed the Western Union companies. In Denver,
competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, ind ...
for local service would remain absent from the market until 1997. In 1880, Vaille sold two of his four franchise contracts back to American Bell, who sold them to Horace Tabor in Leadville. In January 1881, Vaille joined a group of Denver business leaders to form the Colorado Telephone Company. Denver Dispatch faded into history when Vaille sold his remaining two Bell contracts to the Colorado Telephone Company. Henry Wolcott was the president of Colorado Telephone, while Vaille stayed on as general manager for three years. Meanwhile, the Colorado Telephone Company began to grow, as "boomer linemen" strung wire to ranches and farm towns in the flat lands, and to mines and mining towns in the mountains, and along Colorado's front range. Colorado Telephone purchased the Leadville company in 1888.


Rocky Mountain Bell

The Denver Dispatch Company was less than two years old when the Rocky Mountain Telephone Company began in
Salt Lake City Salt Lake City (often shortened to Salt Lake and abbreviated as SLC) is the capital and most populous city of Utah, United States. It is the seat of Salt Lake County, the most populous county in Utah. With a population of 200,133 in 2020, th ...
, Utah, with fewer than 100 subscribers. With the financial backing of American Bell, The Rocky Mountain Bell Telephone Company replaced Rocky Mountain Telephone in 1883. Rocky Mountain Bell immediately began an aggressive campaign to buy nearly every small telephone company in the region, and their operating territory soon covered nearly all of
Utah Utah ( , ) is a state in the Mountain West subregion of the Western United States. Utah is a landlocked U.S. state bordered to its east by Colorado, to its northeast by Wyoming, to its north by Idaho, to its south by Arizona, and to its ...
,
Montana Montana () is a state in the Mountain West division of the Western United States. It is bordered by Idaho to the west, North Dakota and South Dakota to the east, Wyoming to the south, and the Canadian provinces of Alberta, British Columb ...
,
Idaho Idaho ( ) is a U.S. state, state in the Pacific Northwest region of the Western United States. To the north, it shares a small portion of the Canada–United States border with the province of British Columbia. It borders the states of Monta ...
, and
Wyoming Wyoming () is a state in the Mountain West subregion of the Western United States. It is bordered by Montana to the north and northwest, South Dakota and Nebraska to the east, Idaho to the west, Utah to the southwest, and Colorado to t ...
. A combination of overspending, careless management, and the logistical difficulties of covering an extremely large, sparsely populated territory would eventually put Rocky Mountain Bell in financial trouble.


Mountain States Telephone & Telegraph

These business practices stopped in 1911 when Colorado Telephone, Tri-State Telephone, and Rocky Mountain Bell merged to form The Mountain States Telephone and Telegraph Company. Vaille was well aware of Rocky Mountain Bell's problems and he insisted that Colorado Telephone Company managers take over the majority of management positions in the former Rocky Mountain Bell Company territory. Vaille served as a Mountain States director until his death in 1920. A number of Mountain States Telephone & Telegraph buildings survive and are listed on the U.S.
National Register of Historic Places The National Register of Historic Places (NRHP) is the United States federal government's official list of districts, sites, buildings, structures and objects deemed worthy of preservation for their historical significance or "great artistic ...
. (see
Mountain States Telephone and Telegraph Building (disambiguation) Mountain States Telephone and Telegraph Building or variations may refer to: * Mountain States Telephone and Telegraph Building (Brigham City, Utah), NRHP-listed in Box Elder County * Mountain States Telephone and Telegraph Co. Garage, Salt Lake ...
)
MST&T commonly did business as Mountain States Telephone until 1969, when the new Bell System logo came into use and the company began doing business as Mountain Bell. The company provided telephone services in
Colorado Colorado (, other variants) is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the ...
,
Utah Utah ( , ) is a state in the Mountain West subregion of the Western United States. Utah is a landlocked U.S. state bordered to its east by Colorado, to its northeast by Wyoming, to its north by Idaho, to its south by Arizona, and to its ...
,
Arizona Arizona ( ; nv, Hoozdo Hahoodzo ; ood, Alĭ ṣonak ) is a state in the Southwestern United States. It is the 6th largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona is part of the Fou ...
,
New Mexico ) , population_demonym = New Mexican ( es, Neomexicano, Neomejicano, Nuevo Mexicano) , seat = Santa Fe, New Mexico, Santa Fe , LargestCity = Albuquerque, New Mexico, Albuquerque , LargestMetro = Albuquerque metropolitan area, Tiguex , Offi ...
,
Montana Montana () is a state in the Mountain West division of the Western United States. It is bordered by Idaho to the west, North Dakota and South Dakota to the east, Wyoming to the south, and the Canadian provinces of Alberta, British Columb ...
, Southern
Idaho Idaho ( ) is a U.S. state, state in the Pacific Northwest region of the Western United States. To the north, it shares a small portion of the Canada–United States border with the province of British Columbia. It borders the states of Monta ...
,
Wyoming Wyoming () is a state in the Mountain West subregion of the Western United States. It is bordered by Montana to the north and northwest, South Dakota and Nebraska to the east, Idaho to the west, Utah to the southwest, and Colorado to t ...
, and the
El Paso, Texas El Paso (; "the pass") is a city in and the seat of El Paso County in the western corner of the U.S. state of Texas. The 2020 population of the city from the U.S. Census Bureau was 678,815, making it the 23rd-largest city in the U.S., the ...
, vicinity. Additionally, MST&T acquired a controlling interest in the Malheur Home Telephone Company in
Oregon Oregon () is a U.S. state, state in the Pacific Northwest region of the Western United States. The Columbia River delineates much of Oregon's northern boundary with Washington (state), Washington, while the Snake River delineates much of it ...
, better known as Malheur Bell. MST&T operated Malheur Bell as a wholly owned independent subsidiary, an arrangement that continued until 2009. Mountain Bell's operations in
El Paso, Texas El Paso (; "the pass") is a city in and the seat of El Paso County in the western corner of the U.S. state of Texas. The 2020 population of the city from the U.S. Census Bureau was 678,815, making it the 23rd-largest city in the U.S., the ...
, were sold to
Southwestern Bell Southwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. It does business as other d.b.a. names in its operating region, which includes Arkansas, Kansas, Missouri, Oklahoma, Texas, and portions of Illinois. The company is cu ...
in 1982. Prior to 1984, AT&T held an 88.6% stake in Mountain Bell. Usage of the Mountain Bell name has recently been resumed by Unical Enterprises, who began producing telephones under the Mountain Bell name in 2006. Additionally, the MountainBell.com domain is still active and redirects to the CenturyLink webpage. From 1929 to 1984 the Mountain Bell headquarters was located at 931 14th Street in
Denver Denver () is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the Unit ...
, Colorado. As part of a company-wide real estate savings effort, areas of the building's interior were remodeled in 2009 and 2010, along with the adjoining 930 building, to accommodate employees vacating leased space in the Qwest headquarters building at 1801 California St.


Northwestern Bell

Northwestern Bell Telephone Company served the states just north of the
Southwestern Bell Southwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. It does business as other d.b.a. names in its operating region, which includes Arkansas, Kansas, Missouri, Oklahoma, Texas, and portions of Illinois. The company is cu ...
area, including:
Iowa Iowa () is a U.S. state, state in the Midwestern United States, Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states: Wiscon ...
,
Minnesota Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over t ...
,
South Dakota South Dakota (; Sioux: , ) is a U.S. state in the North Central region of the United States. It is also part of the Great Plains. South Dakota is named after the Lakota and Dakota Sioux Native American tribes, who comprise a large po ...
,
North Dakota North Dakota () is a U.S. state in the Upper Midwest, named after the indigenous Dakota Sioux. North Dakota is bordered by the Canadian provinces of Saskatchewan and Manitoba to the north and by the U.S. states of Minnesota to the east, ...
, and
Nebraska Nebraska () is a state in the Midwestern region of the United States. It is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, both across the Missouri River; Kansas to the south; Colorado to the sout ...
. Northwestern Bell was formerly the Iowa Telephone Company, which changed its name to Northwestern Bell in 1920. It then absorbed the operations of companies such as the Northwestern Telephone Exchange, the Tri-State Telephone Company, Dakota Central Telephone Company, and the Nebraska Telephone Company. The Northwestern Bell headquarters was located at 1314 (DOTM) Douglas Street in
Omaha, Nebraska Omaha ( ) is the largest city in the U.S. state of Nebraska and the county seat of Douglas County. Omaha is in the Midwestern United States on the Missouri River, about north of the mouth of the Platte River. The nation's 39th-largest ...
. It remained incorporated in
Iowa Iowa () is a U.S. state, state in the Midwestern United States, Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states: Wiscon ...
, however.


Pacific Northwest Bell

Pacific Northwest Bell Telephone Company provided telephone services in the states of
Oregon Oregon () is a U.S. state, state in the Pacific Northwest region of the Western United States. The Columbia River delineates much of Oregon's northern boundary with Washington (state), Washington, while the Snake River delineates much of it ...
,
Washington Washington commonly refers to: * Washington (state), United States * Washington, D.C., the capital of the United States ** A metonym for the federal government of the United States ** Washington metropolitan area, the metropolitan area centered o ...
, and northern
Idaho Idaho ( ) is a U.S. state, state in the Pacific Northwest region of the Western United States. To the north, it shares a small portion of the Canada–United States border with the province of British Columbia. It borders the states of Monta ...
. Pacific Northwest Bell was created on July 1, 1961, when the Bell telephone operations in northern Idaho, Oregon, and Washington state were split off from Pacific Telephone & Telegraph. Prior to 1984, AT&T held an 89.3% stake in Pacific Northwest Bell. Pacific Northwest Bell's headquarters are at 1600 7th Avenue (also known as 1600 Bell Plaza), in
Seattle Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest region o ...
, Washington.


Post-breakup

In 1984, the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over one hundr ...
was broken into seven
Regional Bell Operating Companies The Regional Bell Operating Companies (RBOC) are the result of '' United States v. AT&T'', the U.S. Department of Justice antitrust suit against the former American Telephone & Telegraph Company (later known as AT&T Corp.). On January 8, 1 ...
. U S WEST, Inc. became a holding company for Mountain Bell,
Northwestern Bell Northwestern Bell Telephone Company served the states of the upper Midwest opposite the Southwestern Bell area, including Iowa, Minnesota, South Dakota, North Dakota, and Nebraska. History Early beginnings It has never been definitively estab ...
, and
Pacific Northwest Bell Pacific Northwest Bell Telephone Company was an AT&T majority-owned Bell System company that provided local telecommunications services in Oregon, Washington, and northern Idaho. Pacific Northwest Bell Telephone Company was formed on July 1, 196 ...
.


U S WEST Communications

In 1988, U S WEST became the first
Baby Bell The Regional Bell Operating Companies (RBOC) are the result of '' United States v. AT&T'', the U.S. Department of Justice antitrust suit against the former American Telephone & Telegraph Company (later known as AT&T Corp.). On January 8, 19 ...
to have its different Bell Operating Companies carry on business under a single name. U S WEST Communications became a " d/b/a" name for Mountain Bell as well as Northwestern Bell and Pacific Northwest Bell; however, the three companies remained legally separate. The three companies also began using the U S WEST Communications logo, which continued to include the Bell logo.


Bell Operating Companies merge

On January 1, 1991, U S WEST merged its three operating companies. As part of the deal, Northwestern Bell and Pacific Bell were folded into Mountain Bell Mountain States Telephone and Telegraph, the surviving company, changed its name to U S WEST Communications, Inc. on January 2, 1991. U S WEST Communications was the first local telephone company to offer
Caller ID Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call i ...
service in 1991, nearly four years before any other local telco could do so. They were the first US telco to upgrade their
PSTN The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local teleph ...
to electronic switching before 1990 and they were the first to offer residential and business
ISDN Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the digitalised circuits of the public switched telephone network. Work ...
and later, DSL services to their customers by 1997. U S WEST, since 1984, had been selling telephone equipment under the Northwestern Bell name. In 1992, U S WEST granted Unical Enterprises, who had been producing phones under the "La Phone" brand, the right to become the exclusive licensee to produce telephones under the Northwestern Bell name, which are still produced under the BELL Phones by Northwestern Bell Phones brand.


Sell-off of rural areas

In 1993,
U S WEST US West, Inc. (stylized as US WEST) was one of seven Regional Bell Operating Companies (RBOCs, also referred to as "Baby Bells"), created in 1983 under the Modification of Final Judgement (''United States v. Western Electric Co., Inc.'' 552 ...
began selling off unprofitable rural telephone lines throughout its 14-state region. It retained its telephone directory operations in the areas it sold. In 1993, Pacific Telecom agreed to purchase 45 exchanges in
Colorado Colorado (, other variants) is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the ...
serving 50,000 customers. The sale closed in 1994 and the lines were added to Eagle Telecommunications. In 1995, it sold several exchanges in Fremont County, Idaho to Fremont Telcom (which was acquired by
FairPoint FairPoint Communications, Inc. was headquartered in Charlotte, North Carolina, and operated communication services in 31 markets in 17 states, mostly in rural areas. FairPoint services include local and long distance phone service, data, Interne ...
in the 2000s). The same year, Pacific Telecom acquired more access lines in Oregon and Washington. In 1996 and 1997, several U S WEST Communications exchanges in
South Dakota South Dakota (; Sioux: , ) is a U.S. state in the North Central region of the United States. It is also part of the Great Plains. South Dakota is named after the Lakota and Dakota Sioux Native American tribes, who comprise a large po ...
were sold to Golden West Telecommunications. In 1996, Golden West acquired exchanges in Winner, Murdo,
Burke Burke is an Anglo-Normans, Anglo-Norman Monarchy of Ireland, Irish surname, deriving from the ancient Anglo-Normans, Anglo-Norman and Hiberno-Norman noble dynasty, the House of Burgh. In Ireland, the descendants of William de Burgh (–1206) had ...
, Bonesteel, Marion and Reliance; in 1997, it acquired lines in Clearfield, Gregory, Lesterville, and
Witten Witten () is a city with almost 100,000 inhabitants in the Ennepe-Ruhr-Kreis (district) in North Rhine-Westphalia, Germany. Geography Witten is situated in the Ruhr valley, in the southern Ruhr area. Bordering municipalities * Bochum * Dortmun ...
. The sale included 8,500 access lines. The lines acquired were then added to Golden West's subsidiary Vivian Telephone Company. In 1999, U S WEST announced plans to sell 530,000 access lines in largely rural areas to the independent company Citizens Communications for $1.65 billion. The sale would not have included U S WEST Dex directories in those territories. The transaction remained incomplete before 2000.


Acquisition by Qwest

In 2000, Qwest Communications International acquired U S WEST in a
hostile takeover In business, a takeover is the purchase of one company (the ''target'') by another (the ''acquirer'' or ''bidder''). In the UK, the term refers to the acquisition of a public company whose shares are listed on a stock exchange, in contrast to t ...
. At the time, U S WEST was trying to acquire
Global Crossing Global Crossing was a telecommunications company that provided computer networking services and operated a tier 1 carrier. It maintained a large backbone network and offered peering, virtual private networks, leased lines, audio and video co ...
, and resisted Qwest's takeover. Qwest was a much smaller company in terms of employees and market capitalization when it obtained control of the Regional Bell Operating Company. Because U S WEST's stock was trading at very high prices during the
dot-com bubble The dot-com bubble (dot-com boom, tech bubble, or the Internet bubble) was a stock market bubble in the late 1990s, a period of massive growth in the use and adoption of the Internet. Between 1995 and its peak in March 2000, the Nasdaq Comp ...
, Qwest was able to purchase the larger firm, and the Bell Operating Company was renamed Qwest Corporation. In 2001, Qwest, which acquired U S WEST in 2000, terminated the sale of rural telephone lines agreed upon in 1999 because Citizens refused to complete the transaction. On December 14, 2009, Qwest Corporation absorbed the operations of its long-time subsidiary Malheur Bell.Qwest Official Website - Malheur Bell Qwest Merger
Retrieved 2012-05-10.


Acquisition by CenturyLink

On April 1, 2011, CenturyLink completed its acquisition of
Qwest Qwest Communications International, Inc. was a United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dako ...
. At that point, Qwest Corporation became a subsidiary of CenturyLink and began doing business as CenturyLink QC effective August 8, 2011. The merger represents a reunion of exchanges acquired by Pacific Telecom in the 1990s that had been separated from U S WEST Communications. Since acquisition by CenturyLink, Qwest Corporation has issued bonds traded on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its liste ...
under the CTQ and CTW tickers. Qwest Corporation is one of two of the original
Bell Operating Companies The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over one hundre ...
to be owned by a company not founded in 1983 as a
Baby Bell The Regional Bell Operating Companies (RBOC) are the result of '' United States v. AT&T'', the U.S. Department of Justice antitrust suit against the former American Telephone & Telegraph Company (later known as AT&T Corp.). On January 8, 19 ...
. The other is Frontier West Virginia.


Headquarters

CenturyLink QC is headquartered in Monroe, Louisiana. It maintains offices in major cities throughout the United States.


See also

*
Northwestern Bell Northwestern Bell Telephone Company served the states of the upper Midwest opposite the Southwestern Bell area, including Iowa, Minnesota, South Dakota, North Dakota, and Nebraska. History Early beginnings It has never been definitively estab ...
*
Pacific Northwest Bell Pacific Northwest Bell Telephone Company was an AT&T majority-owned Bell System company that provided local telecommunications services in Oregon, Washington, and northern Idaho. Pacific Northwest Bell Telephone Company was formed on July 1, 196 ...


References


External links


CenturyLink home page

Qwest home page



Malheur Bell history
{{Authority control Companies listed on the New York Stock Exchange Lumen Technologies Bell System Communications in Arizona Communications in Colorado Communications in Idaho Communications in Iowa Communications in Minnesota Communications in Montana Communications in Nebraska Communications in New Mexico Communications in North Dakota Communications in Oregon Communications in South Dakota Communications in Utah Communications in Washington Communications in Wyoming Companies based in Colorado 1911 establishments in Colorado Telecommunications companies established in 1911 American companies established in 1911