Fnac () is a French multinational retail chain specializing in the sale of

entertainment Entertainment is a form of activity that holds the attention and Interest (emotion), interest of an audience or gives pleasure and delight. It can be an idea or a task, but it is more likely to be one of the activities or events that have deve ...

media Media may refer to: Communication * Means of communication, tools and channels used to deliver information or data ** Advertising media, various media, content, buying and placement for advertising ** Interactive media, media that is inter ...

and

consumer electronics Consumer electronics, also known as home electronics, are electronic devices intended for everyday household use. Consumer electronics include those used for entertainment, Communication, communications, and recreation. Historically, these prod ...

. Fnac was founded by André Essel and Max Théret in 1954. Its headquarters is located in ''Le Flavia'' in Ivry-sur-Seine near Paris. Its name is an abbreviation of ''Fédération Nationale d’Achats des Cadres'' ("National Purchasing Federation for Cadres"). It merged with Darty in 2016 to become Groupe Fnac Darty.

History

Max Théret had a passion for photography which began in 1932. Hunted by the

Gestapo The (, ), Syllabic abbreviation, abbreviated Gestapo (), was the official secret police of Nazi Germany and in German-occupied Europe. The force was created by Hermann Göring in 1933 by combining the various political police agencies of F ...

, Théret left the Occupied Zone in 1942, moving to

Grenoble Grenoble ( ; ; or ; or ) is the Prefectures in France, prefecture and List of communes in France with over 20,000 inhabitants, largest city of the Isère Departments of France, department in the Auvergne-Rhône-Alpes Regions of France, region ...

, where he took up photography as a career. After the war, he trained as a photo laboratory technician, founded his own laboratory, and later constructed the first colour-processing machine in France. In 1951, while working for the

telephone company A telecommunications company is a kind of electronic communications service provider, more precisely a telecommunications service provider (TSP), that provides telecommunications services such as telephony and data communications access. Many t ...

, he founded Economie Nouvelle, a membership discount buying group for products sold through participating merchants. In 1952, Théret and André Essel conceived a new magazine-based buyers club. Founded 1954, Fnac was a members-only discount buyers' club, offering sharp discounts on commercial and consumer products, based on the founders' socialist principles. Their aim was to improve the lives of the workers, not through higher salaries but through lower prices. The first shop was opened in a sublet, a second-floor apartment on the rue de Sebastopol in Paris on July 31, 1954. The brand positioning of the company continued with the training of sales assistants in their product categories, with purchases being guaranteed for one year. Furthermore, all products were tested in the company's independent test centre before sale. The test centre would check for technical quality, ease of use, price, and value for money ("rapport qualité-prix"), and all results were published in the company's free members' magazine ''Contact'', which today can also be found advertised in store. In addition, staff were expected to do more than just sell their products but offer advice to customers and, beginning in 1957, blacklist any unsatisfactory products, such as those with technical difficulties. By the end of its first full year of operation the company saw revenues of 50 million old francs. In 1957, it was selling televisions, hi-fis, recording equipment, radios and records.

1960s and 1970s

In 1966, the Fnac store was opened to non-members and began to expand, opening its second store, also in Paris on the avenue de Wagram, near the

Arc de Triomphe The Arc de Triomphe de l'Étoile, often called simply the Arc de Triomphe, is one of the most famous monuments in Paris, France, standing at the western end of the Champs-Élysées at the centre of Place Charles de Gaulle, formerly named Plac ...

in 1969. By this time, the company had 580 employees. The 1970s saw further expansion for Fnac, as the company began opening shops in the French provinces outside Paris and a third in the city itself that sold books, the newest addition to the product range. The founders of the company sold 40 percent of the company to insurance firm Union des Assurances de Paris (now

Axa Axa S.A. is a French multinational insurance corporation headquartered in the 8th arrondissement of Paris. It also provides investment management and other financial services via its subsidiaries. As of 2024, it is the fourth largest financi ...

) to raise money to fund growth. In turn, the insurance firm sold 16 percent of its shares to investment bank Banque de Paris et des Pays Bas (later Banque Paribas) in 1972. In 1974, the company began selling books at 80% of the recommended retail price, sparking protests from publishers, writers and independent booksellers alike, who could not benefit from the

economies of scale In microeconomics, economies of scale are the cost advantages that enterprises obtain due to their scale of operation, and are typically measured by the amount of Productivity, output produced per unit of cost (production cost). A decrease in ...

. This prompted government action in 1982 with the so-called 'anti-Fnac' law, that was signed to limit discounts on books to a maximum of five percent. In 1975, videos were added to the product range. Towards the late 1970s, Fnac continued to expand by building 12 stores in Paris and other cities throughout France. In 1977, the remaining shares of the company's founders were sold to the Société Génerale des Cooperatives de Consommation (SGCC, the financial arm of the Coop retailing group) to raise more capital.

1980s and 1990s

FNAC became a

Public limited company A public limited company (legally abbreviated to PLC or plc) is a type of public company under United Kingdom company law, some Commonwealth of Nations, Commonwealth jurisdictions, and Republic of Ireland, Ireland. It is a limited liability co ...

on the

Paris stock exchange Euronext Paris, formerly known as the Paris Bourse (), is a regulated securities trading venue in France. It is Europe's second largest stock exchange by market capitalization, behind the London Stock Exchange, as of December 2023. As of 2022, th ...

in 1980 when 25 percent of the company was offered to the public. SGCC, however, maintained a 51 percent control of the company, which now employed more than 2,700 and was declaring turnover of FFr 2.2 billion. Fnac Ternes

Théret left the company in 1981. In 1981, FNAC opened a store in Brussels, Belgium under the management of Sodal, a joint-venture between FNAC (40 percent) and the GIB Group (60 percent). The GIB Group later added three more stores in the mid-1980s, in

Ghent Ghent ( ; ; historically known as ''Gaunt'' in English) is a City status in Belgium, city and a Municipalities of Belgium, municipality in the Flemish Region of Belgium. It is the capital and largest city of the Provinces of Belgium, province ...

Antwerp Antwerp (; ; ) is a City status in Belgium, city and a Municipalities of Belgium, municipality in the Flemish Region of Belgium. It is the capital and largest city of Antwerp Province, and the third-largest city in Belgium by area at , after ...

, and

Liège Liège ( ; ; ; ; ) is a City status in Belgium, city and Municipalities in Belgium, municipality of Wallonia, and the capital of the Liège Province, province of Liège, Belgium. The city is situated in the valley of the Meuse, in the east o ...

. In 1983, Essel retired and was replaced by the then SGCC president Roger Kerinec. In 1985, SGCC sold its shares to the insurance group Garantie Mutuelle des Fonctionnaires (GMF) due to growing competition from the French

hypermarket A hypermarket or superstore is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including full grocery lines and general merchandise. In ...

and discount chains such as Carrefour and E.Leclerc. Michel Barouin, GMF's president and director general, took these positions at FNAC as well. In 1987, Barouin disappeared in an airplane accident and Jean-Louis Petriat was named to lead both GMF and FNAC. In 1988, the first Virgin Megastore opened in Paris. Petriat announced a FFr 1.5 billion plan to add 15 new stores to the 31-store chain and double the company's gross revenues, in order to compete with the new entrant to the French market. Petriat also had plans to expand into the German market. By this point, sales of compact discs and other recordings had joined books as the company's most important sources of revenue. During the late 1980s, Petriat added a music distribution division following the purchase of Wotre Music Distribution (WMD). In January 1991, Fnac Music was formed. Petriat hoped to build the first French multinational record company, with plans to capture as much as five percent of the market. The 1990s brought fierce competition after the arrival of

HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...

and Virgin Megastores in 1988 as well as the strength of hypermarkets. The company responded by cutting its prices and stepping up the competition, which forced HMV to leave France after only six months. Virgin Megastores remained in the French market, and decided to open two more stores in addition to its original store in Paris. In response to the megastore, as seen to the right, Fnac spent around $23 million to build its own megastore, at 32,000 square metres, more than twice the size of the Virgin megastore, which became known as "the Cathedral". In 1991, the first Fnac store was opened in Berlin continuing with Petriat's plans, this was close to the original Virgin megastore, which opened there only a few months earlier. In 1992, the fate of FNAC Librairie Internationale, featuring books in languages other than French, was sealed and closed after only a year of trading. This store was converted to a computer products-only concept, called FNAC Micro, which proved more successful. In 1993, the first Fnac store was opened in Madrid, Spain. However, the FNAC Music subsidiary, while posting some successes, failed to live up to the company's expectations and was unable to gain more than a two percent market share and was eventually sold off the distribution arm WMD, which shut down FNAC Music in 1994. Despite some failures, the company revealed growing revenues though shrinking profits in the early 1990s, also attributed to the

recession In economics, a recession is a business cycle contraction that occurs when there is a period of broad decline in economic activity. Recessions generally occur when there is a widespread drop in spending (an adverse demand shock). This may be tr ...

in the French economy. In 1991 the company recorded gross sales of FFr 7.4 billion, while profits fell approximately FFr 55 million, to FFr 159.5 million. The following year, despite a rise in revenues to FFr 8.9 billion, the company's net income dropped to FFr 31.9 million. The falling profits for Fnac was a similar situation to the parent company, GMF whose share count totalled more than 80 percent. To raise more capital, GMF agreed to sell its shares of FNAC in July 1993 to Altus Finances, a subsidiary of government-owned Crédit Lyonnais, and Phenix, a property group owned by French waterworks company Compagnie Générale des Eaux, for FFr 2.4 billion. The deal came under scrutiny by the Commission des opérations de bourse (COB) though was allowed to proceed in September 1993. Crédit Lyonnais became the majority shareholder, with 64 percent of shares, while Générale des Eaux held 34 percent. The remaining two percent of shares continued to be publicly owned. In 1994, Crédit Lyonnais announced it was going to sell its 64 percent share of the company as part of a FFr 20 billion asset-reduction plan. In July 1994, the Altus Finances subsidiary agreed to sell the majority stake in FNAC for FFr 1.9 billion to François Pinault, the largest shareholder in and architect of Pinault-Printemps-Redoute. Since 1994, PPR or Pinault-Printemps-Redoute has been the majority shareholder of Fnac and the company was led by François-Henri Pinault, son of the parent company's head François Pinault. The new ownership saw the closure of the WMD and FNAC Music subsidiaries and instead concentrated on further expansion of its retail chain. In 1995, the company added its 45th French store, while a second Spanish store, in Barcelona was opened in 1996. In 1995, the Fnac store was closed in Berlin and the company instead continued its international expansion in Belgium, which were now becoming profitable. In October 1996, the new parent company assumed full control of the Belgian affiliate and announced plans to double the number of stores in Belgium that began with the opening of a fifth store in 1997. In March 1996, François-Henri, was named chairman of Fnac and opened two stores in France. At this point, Fnac had revenues passing FFr 10 billion and net earnings of FFr 200 million. In 1999, the first Fnac store outside Europe was opened in São Paulo, Brazil.

2000s

In 2013, Kering (formerly PPR) spun off Fnac as an independent company. In 2016, FNAC Darty formed. In 2017, Fnac Darty launched into online advertising with the sale of its own web spaces to advertisers. In particular, the group set up a specialised department in January, headed by Arnauld de Saint Pastou. In May 2017, Fnac launched its own bank card, called Fnac Mastercard, in partnership with Crédit Agricole and Consumer Finance. In July 2017, Enrique Martinez and Jacques Veyrat became the new bosses of Fnac and replaced Alexandre Bompard, who left for Carrefour. Veyrat, chairman of the investment company Impala, became chairman of the board of directors, while Martinez, who previously headed the Northern Europe region at Fnac Darty, was appointed CEO of the company. In February 2018, the French Property and Casualty Insurance Company (Sfam) became the second largest shareholder in the Fnac Darty group. In August 2018, the UFC-Que choisir announces filing a complaint for "deceptive marketing practices". In June 2019, the company was fined 10 million euros for "deceptive marketing practices". Customers buying a phone in a FNAC store are indeed offered a refund offer of 30 euros, which leads them to leave their bank details to enjoy, signing unknowingly an insurance contract mixed documents. It then commits them for one year to pay 15.99 euros per month, with monthly payments then rising to 37.99 euros. Customers are often not aware of the situation until several months later. In April 2020, following the outbreak of the COVID-19 pandemic, Fnac was the first large French company to tap a government-guaranteed loan (500 million euro). In 2024, FNAC opens its first café at Gare du Nord.

Operations

As of October 2018, the company owns stores in France, Belgium, Portugal, Spain, and Switzerland, and franchises in Luxembourg, Morocco, Qatar, Ivory Coast, Cameroon, Senegal and the Republic of Congo.

Belgium

Fnac operates thirteen stores in Belgium, located in Aalst, Antwerp (two stores, including one in the outskirts of Wijnegem), Bruges, Brussels (three stores), Charleroi, Ghent,

Hasselt Hasselt (, , ) is the capital and largest City status in Belgium, city of the Provinces of Belgium, province of Limburg (Belgium), Limburg in the Flemish Region of Belgium. As of 1 August 2023, Hasselt had a total population of 80,846. The old ...

, Leuven, Louvain-La-Neuve and Liège.

Brazil

At the height of its popularity in Brazil, there were twelve Fnac stores. In July 2017, all Fnac operations in Brazil were transferred to Livraria Cultura. In October 2018, all shops were closed and online operations ceased.

Italy

Fnac operated several stores in Italy since 2000 in cities like Bologna, Milan, and Rome. In 2014, they all closed and their ownership was transferred to Orlando Italy fund.

Luxembourg

Fnac operates as a franchise within the Grand Duchy of Luxembourg, its webstore operates through the Belgian platform.

Monaco

Fnac operates a single store in Monaco, in the Métropole shopping centre.

Morocco

In 2011, Fnac opened its first store in Africa, located in Morocco Mall in

Casablanca Casablanca (, ) is the largest city in Morocco and the country's economic and business centre. Located on the Atlantic Ocean, Atlantic coast of the Chaouia (Morocco), Chaouia plain in the central-western part of Morocco, the city has a populatio ...

, Morocco. In 2017, Fnac opened their second store in Morocco, located in Ibn Batouta Mall in

Tangier Tangier ( ; , , ) is a city in northwestern Morocco, on the coasts of the Mediterranean Sea and the Atlantic Ocean. The city is the capital city, capital of the Tanger-Tetouan-Al Hoceima region, as well as the Tangier-Assilah Prefecture of Moroc ...

. In 2018, they opened Fnac Anfa located in the city centre of Casablanca.

Portugal

There are 41 Fnac stores in Portugal, including:

Colombo Colombo, ( ; , ; , ), is the executive and judicial capital and largest city of Sri Lanka by population. The Colombo metropolitan area is estimated to have a population of 5.6 million, and 752,993 within the municipal limits. It is the ...

(Lisbon), NorteShopping (

Matosinhos Matosinhos () is a City#Portugal, city and a Concelho, municipality in the district of Porto District, Porto in Portugal. The municipality covers an area of approximately and had 172,557 inhabitants in 2021. It is bordered by the municipalities o ...

), Armazéns do Chiado (Lisbon), CascaiShopping (

Cascais Cascais () is a town and municipality in the Lisbon District of Portugal, located on the Portuguese Riviera, Estoril Coast. The municipality has a total of 214,158 inhabitants in an area of 97.40 km2. Cascais is an important tourism in Port ...

), Oeiras Parque ( Oeiras), Almada Fórum (

Almada Almada () is a city and a municipality in Portugal, located on the southern margin of the Tagus River, on the opposite side of the river from Lisbon. The two cities are connected by the 25 de Abril Bridge. The population of the municipality in 20 ...

), GaiaShopping (

Gaia In Greek mythology, Gaia (; , a poetic form of ('), meaning 'land' or 'earth'),, , . also spelled Gaea (), is the personification of Earth. Gaia is the ancestral mother—sometimes parthenogenic—of all life. She is the mother of Uranus (S ...

), AlgarveShopping ( Albufeira), Intermarche Lagos (

Lagos Lagos ( ; ), or Lagos City, is a large metropolitan city in southwestern Nigeria. With an upper population estimated above 21 million dwellers, it is the largest city in Nigeria, the most populous urban area on the African continent, and on ...

), Forum Coimbra (

Coimbra Coimbra (, also , , or ), officially the City of Coimbra (), is a city and a concelho, municipality in Portugal. The population of the municipality at the 2021 census was 140,796, in an area of . The fourth-largest agglomerated urban area in Po ...

), MadeiraShopping (

Madeira Madeira ( ; ), officially the Autonomous Region of Madeira (), is an autonomous Regions of Portugal, autonomous region of Portugal. It is an archipelago situated in the North Atlantic Ocean, in the region of Macaronesia, just under north of ...

), Braga Parque (

Braga Braga (; ) is a cities of Portugal, city and a Municipalities of Portugal, municipality, capital of the northwestern Portugal, Portuguese Braga (district), district of Braga and of the historical and cultural Minho Province. Braga Municipality ...

), Alegro Alfragide ( Alfragide), Palácio do Gelo (

Viseu Viseu () is a city and municipality in the Centro Region of Portugal and the capital of the Viseu District, district of the same name, with a population of 100,105 inhabitants in the entire municipality, and center of the Viseu Dão Lafões Interm ...

), MarShopping-IKEA (

), Vasco da Gama (Lisbon), GuimarãeShopping ( Guimarães), LeiriaShopping ( Leiria), Lisbon Airport (Lisbon), Alegro Setúbal (

Setúbal Setúbal ( , , ; ), officially the City of Setúbal (), is a city and a municipality in Portugal. The population of the entire municipality in 2014 was 118,166, occupying an area of . The city itself had 89,303 inhabitants in 2001. It lies withi ...

), Fórum Montijo ( Montijo), Évora Plaza ( Évora), UBBO (

Amadora Amadora (), officially Amadora City (), is a List of cities in Portugal, city and concelho, municipality in the northwest of the Lisbon metropolitan area and 10 km from central Lisbon. The population in 2011 was 175,136, in an area of 23.78&nb ...

), Amoreiras Shopping (Lisbon), Fórum Algarve ( Faro), Faro Airport (Faro), MarShopping Algarve ( Loulé)), Avenida de Roma (Lisbon), Instituto Superior Técnico (Lisbon), Intermarche Malveira ( Malveira), Arena Shopping (

Torres Vedras Torres Vedras () is a concelho, municipality in the Portugal, Portuguese district of Lisbon (district), Lisbon, approximately north of the capital Lisbon. It is a strong agricultural region thanks to its vineyards, and has an intense commercial ...

), Torreshopping ( Torres Novas)), Alegro Castelo Branco ( Castelo Branco), Fórum Aveiro ( Aveiro), Alameda Shop & Spot (

Porto Porto (), also known in English language, English as Oporto, is the List of cities in Portugal, second largest city in Portugal, after Lisbon. It is the capital of the Porto District and one of the Iberian Peninsula's major urban areas. Porto c ...

), Porto Airport (

), Penafiel Retail Park ( Penafiel), Nosso Shopping (

Vila Real Vila Real () is the capital and largest city of the Vila Real District, in the Norte, Portugal, North region, Portugal. It is also the seat of the Douro (intermunicipal community), Douro Intermunicipal communities of Portugal, intermunicipal comm ...

) and Estação Viana Shopping ( Viana do Castelo). There's also 2 Fnac stores with distinct concepts in Lisbon, one smaller Fnac (Fnac Connect) in Atrium Saldanha and a Nature & Decouvertes store in Amoreiras Shopping. Fnac is also building two new stores in ( Covilhã) and (

Ponta Delgada Ponta Delgada (; ) is the largest municipality (''concelho'') and executive capital of the Autonomous Region of the Azores in Portugal. It is located on São Miguel Island, the largest and most populous in the archipelago. As of 2021, it has 67,2 ...

), (

Azores The Azores ( , , ; , ), officially the Autonomous Region of the Azores (), is one of the two autonomous regions of Portugal (along with Madeira). It is an archipelago composed of nine volcanic islands in the Macaronesia region of the North Atl ...

), the first in the region. The company is also planning to open new Connect stores around the country. Also a website (fnac.pt), which was the most popular commercial website in Portugal in 2007.

Qatar

There are two FNAC stores in the capital Doha: one in Laguna Mall, the other one in Doha Festival City.

Spain

There are 26 Fnac stores in Spain, including: Plaza Callao (Madrid), L'illa (

Barcelona Barcelona ( ; ; ) is a city on the northeastern coast of Spain. It is the capital and largest city of the autonomous community of Catalonia, as well as the second-most populous municipality of Spain. With a population of 1.6 million within c ...

), San Agustín (

Valencia Valencia ( , ), formally València (), is the capital of the Province of Valencia, province and Autonomous communities of Spain, autonomous community of Valencian Community, the same name in Spain. It is located on the banks of the Turia (r ...

), Triangle (Barcelona), Coso (

Zaragoza Zaragoza (), traditionally known in English as Saragossa ( ), is the capital city of the province of Zaragoza and of the autonomous communities of Spain, autonomous community of Aragon, Spain. It lies by the Ebro river and its tributaries, the ...

), Bulevar (

Alicante Alicante (, , ; ; ; officially: ''/'' ) is a city and municipalities of Spain, municipality in the Valencian Community, Spain. It is the capital of the province of Alicante and a historic Mediterranean Sea, Mediterranean port. The population ...

), Parque Principado (

Oviedo Oviedo () or Uviéu (Asturian language, Asturian: ) is the capital city of the Principality of Asturias in northern Spain and the administrative and commercial centre of the region. It is also the name of the municipality that contains th ...

), Diagonal Mar (Barcelona), La Cañada ( Marbella, Málaga), Plaza (Marbella, Málaga), Plaza Norte ( San Sebastián de los Reyes, Madrid), ParqueSur ( Leganés, Madrid), Donostia (

San Sebastián San Sebastián, officially known by the bilingual name Donostia / San Sebastián (, ), is a city and municipality located in the Basque Autonomous Community, Spain. It lies on the coast of the Bay of Biscay, from the France–Spain border ...

), Nueva Condomina ( Murcia), Bilbao (

Bilbao Bilbao is a city in northern Spain, the largest city in the Provinces of Spain, province of Biscay and in the Basque Country (greater region), Basque Country as a whole. It is also the largest city proper in northern Spain. Bilbao is the List o ...

), Praza de Lugo ( Corunna), Centro Comercial Larios Centro (

Málaga Málaga (; ) is a Municipalities in Spain, municipality of Spain, capital of the Province of Málaga, in the Autonomous communities of Spain, autonomous community of Andalusia. With a population of 591,637 in 2024, it is the second-most populo ...

), Plaza Imperial (

), Centro Comercial Rio Shopping (

Valladolid Valladolid ( ; ) is a Municipalities of Spain, municipality in Spain and the primary seat of government and ''de facto'' capital of the Autonomous communities of Spain, autonomous community of Castile and León. It is also the capital of the pr ...

) La Gavia (Madrid), Paseo de la Castellana (Madrid) and Centro Comercial La Morea (

Pamplona Pamplona (; ), historically also known as Pampeluna in English, is the capital city of the Navarre, Chartered Community of Navarre, in Spain. Lying at near above sea level, the city (and the wider Cuenca de Pamplona) is located on the flood pl ...

). The headquarters is located in Pozuelo de Alarcón, Madrid.

Switzerland

As of 2018, there are six Fnac stores in Switzerland, two in Geneva, one in

Lausanne Lausanne ( , ; ; ) is the capital and largest List of towns in Switzerland, city of the Swiss French-speaking Cantons of Switzerland, canton of Vaud, in Switzerland. It is a hilly city situated on the shores of Lake Geneva, about halfway bet ...

, one in Fribourg, one in Conthey and one in

Neuchâtel Neuchâtel (, ; ; ) is a list of towns in Switzerland, town, a Municipalities of Switzerland, municipality, and the capital (political), capital of the cantons of Switzerland, Swiss canton of Neuchâtel (canton), Neuchâtel on Lake Neuchâtel ...

Tunisia

Fnac operates two stores in Tunisia. The first one opened in 2018 in

Tunis Tunis (, ') is the capital city, capital and largest city of Tunisia. The greater metropolitan area of Tunis, often referred to as "Grand Tunis", has about 2,700,000 inhabitants. , it is the third-largest city in the Maghreb region (after Casabl ...

, and the second in 2019 in

Sousse Sousse, Sūsah , or Soussa (, ), is a city in Tunisia, capital of the Sousse Governorate. Located south of the capital Tunis, the city has 271,428 inhabitants (2014). Sousse is in the central-east of the country, on the Gulf of Hammamet, which ...

Loyalty programme

Fnac operates a loyalty programme offering points that are awarded each time the card is presented at the till-point, for each euro spent. A membership fee applies. For every 4,000 points earned, a gift card worth €10 is issued to the card holder. As of 2008, the programme has 1.8 million members, with the loyalty card also serving as a credit card. As of 2008, there are two versions of the card, a one-year membership card or alternatively a three-year membership card. The membership card offers a 5% discount on hardware, books and various monthly offers.

Product range

Fnac stores stock a range of products from audio, books, CDs, computer software and hardware, DVDs, televisions and video games. Some stores also operate services of photography and ticket sales. The company also offers a selection of more expensive consumer products positioning themselves above discount retailers.

Head office

Fnac's head office is in ''Le Flavia'' in Ivry-sur-Seine, France. The 6 story building was designed by Jean-Claude Besseau and has of space. The building is a part of the Ivry Port project. Previously the company head office was located in Clichy-la-Garenne,

Hauts-de-Seine Hauts-de-Seine (; ) is a department in the Île-de-France region of France. It covers Paris's western inner suburbs. It is bordered by Paris, Seine-Saint-Denis and Val-de-Marne to the east, Val-d'Oise to the north, Yvelines to the west and ...

. Around 2006 there were rumors stating that Fnac would move to Wissous. In 2008 the head office moved to Ivry-sur-Seine. The subsidiary Fnac.com moved from

Aubervilliers Aubervilliers () is a communes of France, commune in the Seine-Saint-Denis departments of France, department, Île-de-France regions of France, region, northeastern suburbs of Paris, France. Geography Localisation Aubervilliers is one of th ...

to Ivry during the same year.

Culture

Fnac holds "forums" throughout the year, which are opportunities for customers to have dialogue with people such as

Pedro Almodóvar Pedro Almodóvar Caballero (; born 25 September 1949) is a Spanish film director, screenwriter and author. His films are distinguished by Melodrama (film genre), melodrama, irreverent humour, bold colour, glossy décor, quotations from popular c ...

George Lucas George Walton Lucas Jr. (born May 14, 1944) is an American filmmaker and philanthropist. He created the ''Star Wars'' and ''Indiana Jones'' franchises and founded Lucasfilm, LucasArts, Industrial Light & Magic and THX. He served as chairman ...

, and David Cronenberg, discussions with authors including

Paul Auster Paul Benjamin Auster (February 3, 1947 – April 30, 2024) was an American writer, novelist, memoirist, poet, and filmmaker. His notable works include '' The New York Trilogy'' (1987), '' Moon Palace'' (1989), '' The Music of Chance'' (1990), ' ...

Pierre Bourdieu Pierre Bourdieu (, ; ; ; 1 August 1930 – 23 January 2002) was a French sociologist and public intellectual. Bourdieu's contributions to the sociology of education, the theory of sociology, and sociology of aesthetics have achieved wide influ ...

, and Françoise Giroud in addition to concerts. Musicians playing in these concerts have included Yann Tiersen, Ben Harper, Keane and

David Bowie David Robert Jones (8 January 194710 January 2016), known as David Bowie ( ), was an English singer, songwriter and actor. Regarded as one of the most influential musicians of the 20th century, Bowie was acclaimed by critics and musicians, pa ...

. Each year a "book fair" is held with discussions among writers, politicians and the public. Topics related to literature, culture, society and the sciences are discussed. Since 2001 the company has also annually presented an award, Le prix du roman Fnac, whose winners are chosen by a panel of booksellers and members. Dominique Mainard, Pierre Charras and Pierre Péju are among those who have won. These events are shown on the company website fnaclive.com (in French). The company claims to be committed to defending the diversity of music. In February 2002, Fnac published with UPFI (Union des Producteurs Phonographiques Français Indépendants) "Manifeste pour la diversité musicale", as a prelude to a policy of favorable treatment for independent labels and their artists. Fnac publishes "Indétendances," a compilation of ten artists bimonthly published by independent labels, which it set aside part of its listening kiosks in stores to promote their work.

In popular culture

In the 1995 Spanish horror-comedy "El Día de la Bestia" (Eng. The Day of the Beast), the main character Ángel is caught trying to steal a book from the Fnac store in Callao Square in Madrid. The story of the 2005 Spanish thriller ''Mar rojo'', starring Maribel Verdú, begins with an armed robbery at a Fnac store in Barcelona.