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Evernote is a
note-taking Note-taking (sometimes written as notetaking or note taking) is the practice of recording information from different sources and platforms. By taking notes, the writer records the essence of the information, freeing their mind from having to Reca ...
and task-management application developed by the
Evernote Corporation Evernote Corporation is a privately owned company headquartered in Redwood City, California that develops Evernote. Its current CEO, Francesco Patarnello, has been in his position since January 2023 following the acquisition by Bending Spoons. Eve ...
.


History

Evernote was acquired by the Italian technology company
Bending Spoons Bending Spoons S.p.A. is an Italian technology company, founded in 2013 and based in Milan. The company is known primarily for mobile applications that it develops or acquires. Immuni On 17 April 2020, the Government of Italy, Italian governm ...
in November 2022.


Usage

Evernote is used for creating and managing textual notes, with the ability to embed photos, audio, and saved web content. Notes are stored in virtual "notebooks" which can be arranged hierarchically, and can be tagged,
annotated An annotation is extra information associated with a particular point in a document or other piece of information. It can be a note that includes a comment or explanation. Annotations are sometimes presented in the margin of book pages. For anno ...
, edited, searched, and exported.


Data entry

In addition to textual notes, Evernote supports image capture from cameras on supported devices and voice note recording. In some situations, text that appears in captured images can be recognized using OCR and
annotated An annotation is extra information associated with a particular point in a document or other piece of information. It can be a note that includes a comment or explanation. Annotations are sometimes presented in the margin of book pages. For anno ...
. Evernote supports touch and tablet screens with
handwriting recognition Handwriting recognition (HWR), also known as handwritten text recognition (HTR), is the ability of a computer to receive and interpret intelligible handwriting, handwritten input from sources such as paper documents, photographs, touch-screens ...
and the ability to e-mail notes to the service, allowing for automated note entry via email rules or filters. Where suitable hardware is available, Evernote can automatically add
geolocation Geopositioning is the process of determining or estimating the geographic position of an object or a person. Geopositioning yields a set of Geographic coordinate system, geographic coordinates (such as latitude and longitude) in a given map datum ...
tags to notes. File:Evernote Information Model.png,
Information model An information model in software engineering is a representation of concepts and the relationships, constraints, rules, and Operation (mathematics), operations to specify Semantic data model, data semantics for a chosen domain of discourse. Typica ...
for Evernote File:Information Type Note.png, Information type model for notes in Evernote File:Information Type User.png, Information type model for users in Evernote


Data storage and access

Users with internet access and an Evernote account will have their notes automatically synchronized with a master copy held on Evernote's servers. This approach gives a user access to edit their data across multiple machines and operating system platforms from anywhere, but still view, input, and edit data when an internet connection is not available. Offline changes will only be saved as a draft until internet connection is established. Evernote uses industry standard security to encrypt and protect users information. Where Evernote client software is not available, online account holders can access their note archives via a web interface or through a media device. The service also allows selected files to be shared for viewing and editing by other users.


Accounts

Evernote has various account options, including free and paid tiers. , Evernote has a free plan of 50 notes (of a maximum size of 200 MB) and 1 notebook, syncing to 1 device. Paid plans include Personal, Professional and Teams offerings. Enterprise services are also available upon request. Accounts on the Professional tier have a 20 GB upload limit per month, can export notes as PDF files, and can forward emails directly into Evernote, which includes a 20% discount on Adobe Acrobat Standard. The free service, meanwhile, does not make files available offline on iOS and Android devices; while sometimes they are available from cache, editing these files can cause conflicts when synchronizing.


Supported platforms

Evernote clients are available for Android, iOS (
iPad The iPad is a brand of tablet computers developed and marketed by Apple Inc., Apple that run the company's mobile operating systems iOS and later iPadOS. The IPad (1st generation), first-generation iPad was introduced on January 27, 2010. ...
,
iPhone The iPhone is a line of smartphones developed and marketed by Apple that run iOS, the company's own mobile operating system. The first-generation iPhone was announced by then–Apple CEO and co-founder Steve Jobs on January 9, 2007, at ...
, and previously,
iPod Touch The iPod Touch (stylized as iPod touch) is a discontinued line of iOS-based mobile devices designed and formerly marketed by Apple Inc. with a touchscreen-controlled user interface. As with other iPod models, the iPod Touch can be used as a po ...
),
macOS macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With ...
,
Microsoft Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
, and
Web Web most often refers to: * Spider web, a silken structure created by the animal * World Wide Web or the Web, an Internet-based hypertext system Web, WEB, or the Web may also refer to: Computing * WEB, a literate programming system created by ...
. Additionally, portable versions of Evernote are available for flash drives and U3 drives. There are no officially supported native clients for
BSD The Berkeley Software Distribution (BSD), also known as Berkeley Unix or BSD Unix, is a discontinued Unix operating system developed and distributed by the Computer Systems Research Group (CSRG) at the University of California, Berkeley, beginni ...
or
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
, but the company provides an API for external Linux clients. There is substantial variation in supported features on different platforms. For example, it is possible to edit
Rich Text Format ) As an example, the following RTF code would be rendered as follows: This is some bold text. Character encoding A standard RTF file can only consist of 7-bit ASCII characters, but can use escape sequences to encode other characters. ...
and sketches on Windows, while on Apple Macintosh it is possible to edit rich text, but only view sketches. Web clipping support is installed by default on the
Internet Explorer Internet Explorer (formerly Microsoft Internet Explorer and Windows Internet Explorer, commonly abbreviated as IE or MSIE) is a deprecation, retired series of graphical user interface, graphical web browsers developed by Microsoft that were u ...
and
Safari A safari (; originally ) is an overland journey to observe wildlife, wild animals, especially in East Africa. The so-called big five game, "Big Five" game animals of Africa – lion, African leopard, leopard, rhinoceros, African elephant, elep ...
browsers when the Evernote software is installed on Windows or macOS. File:Evernote-web-2020.png, Evernote web in 2020 File:Evernote Meetup Paris (8248451090).jpg, Evernote client on an iOS device (
iPhone 4 The iPhone 4 is a smartphone that was developed and marketed by Apple Inc. It is the List of iPhone models, fourth generation of the iPhone lineup, succeeding the iPhone 3GS and preceding the iPhone 4s. Following a number of notable leaks, ...
/ 4S) File:Evernote on iPad and MacBook.jpg, Evernote on an
iPad The iPad is a brand of tablet computers developed and marketed by Apple Inc., Apple that run the company's mobile operating systems iOS and later iPadOS. The IPad (1st generation), first-generation iPad was introduced on January 27, 2010. ...
and on a MacBook File:Google Nexus One with Evernote for Android (4375773612).jpg, Evernote client on an Android device ( Nexus One) File:Evernote on Lumia on Evernote (14197872383).jpg, Evernote client on a
Windows Phone Windows Phone (WP) is a discontinued mobile operating system developed by Microsoft Mobile for smartphones as the replacement successor to Windows Mobile and Zune. Windows Phone featured a new user interface derived from the Metro design languag ...
device ( Nokia Lumia) File:Nixnote-2-1-7-screenshot.png, Nixnote, unofficial
free and open source Free and open-source software (FOSS) is software available under a license that grants users the right to use, modify, and distribute the software modified or not to everyone free of charge. FOSS is an inclusive umbrella term encompassing free ...
client


Apps


Everton Scannable

Everton Scannable is an iOS app that captures content on paper quickly, transforming it into high-quality scans ready to save or share.


Skitch

Skitch is a free screenshot editing and sharing utility for
OS X macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With ...
, iOS, Windows, and Android. The app permits the user to add shapes and text to an image, and then share it online. Images can also be exported to various image formats. Originally developed by Plasq, Skitch was acquired by Evernote on August 18, 2011. Evernote discontinued Skitch for Windows, Windows Touch, iOS, and Android in January 2016. Evernote continues to offer Skitch for Mac.


Web Clipper

Evernote Web Clipper is a simple
browser extension A browser extension is a software module for customizing a web browser. Browsers typically allow users to install a variety of extensions, including user interface modifications, cookie management, ad blocking, and the custom scripting and st ...
that lets a user capture full-page articles, images, selected text, important emails, and any
web page A web page (or webpage) is a World Wide Web, Web document that is accessed in a web browser. A website typically consists of many web pages hyperlink, linked together under a common domain name. The term "web page" is therefore a metaphor of pap ...
for use in Evernote's software. The plugin is available for
Firefox Mozilla Firefox, or simply Firefox, is a free and open-source web browser developed by the Mozilla Foundation and its subsidiary, the Mozilla Corporation. It uses the Gecko rendering engine to display web pages, which implements curr ...
,
Google Chrome Google Chrome is a web browser developed by Google. It was first released in 2008 for Microsoft Windows, built with free software components from Apple WebKit and Mozilla Firefox. Versions were later released for Linux, macOS, iOS, iPadOS, an ...
,
Opera Opera is a form of History of theatre#European theatre, Western theatre in which music is a fundamental component and dramatic roles are taken by Singing, singers. Such a "work" (the literal translation of the Italian word "opera") is typically ...
, and Yandex browsers.


Integrations

As of November 2018, Evernote Pro integrates directly with
Google Drive Google Drive is a file-hosting service and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files in the cloud (on Google servers), synchronize files across devices, and share files ...
,
Microsoft Outlook Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Primarily popular as an email client for businesses, Outlook also includes functions such as Calendari ...
,
Microsoft Teams Microsoft Teams is a team collaboration platform developed by Microsoft as part of the Microsoft 365 suite. It offers features such as workspace chat, video conferencing, file storage, and integration with both Microsoft and third-party applicat ...
, and Slack, and Evernote Pro adds an integration with Salesforce. All versions of Evernote also support integrations through
IFTTT IFTTT (, an acronym of Conditional (computer programming)#If–then(–else), if this, then that) is a private commercial company that runs services that allow a user to program a response to events in the world. IFTTT has partnerships with dif ...
and Zapier. In 2013, Evernote discontinued its direct integration with
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
, recommending IFTTT and Zapier as alternatives.


Partnerships


Blinkist

The book-summarizing service Blinkist offers members the ability to synchronize their highlighted text passages to Evernote. This happens in notes for each book with the title of the book as the note title.


Deutsche Telekom

On March 25, 2013, Evernote announced a partnership with
Deutsche Telekom Deutsche Telekom AG (, ; often just Telekom, DTAG or DT; stylised as ·T·) is a partially state-owned German telecommunications company headquartered in Bonn and the largest telecommunications provider in Europe by revenue. It was formed in 199 ...
to provide German customers with free access to Evernote Premium for one year. In January 2014 the partnership was expanded to additional European and Asian markets.


Moleskine

In August 2012, Moleskine partnered with Evernote to produce a digital-friendly notebook with specially designed pages and stickers for smartphone syncing.


Samsung

All Samsung Galaxy Note 3 phablets included a free one-year subscription to Evernote Premium.


Telefónica Digital

On August 13, 2013, ''The New York Times'' reported that Telefónica Digital and Evernote entered into a global partnership agreement, giving Brazilian customers free access to Evernote Premium for one year. Under this global deal, Telefónica users in Costa Rica, Guatemala, Panama, the UK, and Spain were also offered the promotion.


Incidents


Data loss

The service has experienced several cases of losing customer data.


Denial-of-service attacks

On June 11, 2014, Evernote suffered a distributed denial-of-service attack that prevented customers from accessing their information. The attackers demanded a ransom, which Evernote refused to pay. A denial-of-service attack on August 8, 2014, resulted in a brief period of downtime for evernote.com; service was quickly restored.


Security breach

On March 2, 2013, Evernote revealed that hackers gained access to their network and accessed user information, including usernames, email addresses, and hashed passwords. All users were asked to reset their passwords. In the wake of this, Evernote accelerated plans to implement an optional
two-factor authentication Multi-factor authentication (MFA; two-factor authentication, or 2FA) is an electronic authentication method in which a user is granted access to a website or Application software, application only after successfully presenting two or more distin ...
for all users.


Controversies


Privacy policy

In December 2016, Evernote announced its
privacy policy A privacy policy is a statement or legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data. Personal information can be anything that can be used to identify ...
would be changing in January 2017, leading to claims the policy allowed employees of the firm to access users' content in some situations. In response to the concerns, Evernote apologized and announced the policy would not be implemented, and that its employees would not have access to users' content unless users opted in.


Evernote v10

In late 2020, Evernote released Evernote v10, written from scratch in the Electron framework, to replace older versions on multiple platforms. Some users noted the new app was much slower than the previous Windows and iOS versions, had many features removed, and did not work with some default keyboard layouts, including Turkish, Latvian, and Polish, due to a conflict of hardcoded key bindings. This was later changed to allow customization of keyboard shortcuts and some of the previous features were added again.


Drastic reduction of free edition

In June 2016, Evernote introduced a new limitation to just 2 devices on the free plan (previously unlimited) and increased the price of their paid plans. From early April 2018, Evernote Plus was no longer available for purchase; However, users who had the Plus subscription can maintain it as long as their subscription is remains active. In July 2024 these users received email saying that their next renewal would automatically upgrade them to the Personal plan. In December 2023, Evernote reduced its free plan drastically (to a maximum of 50 editable notes), taking effect the same day. This change and the lack of transition period have been considered unfavorable to free users who have used Evernote for years. In August 2024, Evernote further reduced its free plan to allow only one connected device at a time, with a maximum of two "desyncs" per month.


See also

* Comparison of note-taking software *
List of personal information managers The following is a list of personal information managers (Personal information manager, PIMs) and online organizers. Applications Discontinued applications See also Comparisons * Comparison of email clients * Comparison of file manager ...


References


External links

* {{Authority control Note-taking software Web annotation Cloud storage Proprietary cross-platform software Mobile software Android (operating system) software BlackBerry software IOS software Symbian software Windows Phone software Data synchronization Internet properties established in 2007 Webby Award winners Collaborative real-time editors File hosting Presentation software Online word processors Online office suites WatchOS software