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Arriva Trains Wales (ATW; cy, Trenau Arriva Cymru) was a British
train operating company A train operating company (TOC) is a business operating passenger trains on the railway system of Great Britain under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993. T ...
owned by
Arriva UK Trains Arriva UK Trains Limited is the company that oversees Arriva's train operating companies in the United Kingdom. It gained its first franchises in February 2000. These were later lost, though several others were gained. In January 2010, with th ...
that operated the
Wales & Borders franchise , image_filename = , image_size = , caption = , nameforarea = service area , regions = Wales, North West England, the West Midlands, and Gloucestershire. , operator = Transport for Wales Rail , dates = 14 ...
. It ran urban and inter-urban passenger services to all railway stations in
Wales Wales ( cy, Cymru ) is a country that is part of the United Kingdom. It is bordered by England to the east, the Irish Sea to the north and west, the Celtic Sea to the south west and the Bristol Channel to the south. It had a population in ...
, including , , , , and , as well as to certain stations in
England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
such as , , ,
Crewe Crewe () is a railway town and civil parish in the unitary authority of Cheshire East in Cheshire, England. The Crewe built-up area had a total population of 75,556 in 2011, which also covers parts of the adjacent civil parishes of Willaston ...
, and . In August 2003,
Arriva UK Trains Arriva UK Trains Limited is the company that oversees Arriva's train operating companies in the United Kingdom. It gained its first franchises in February 2000. These were later lost, though several others were gained. In January 2010, with th ...
was awarded the newly created Wales & Borders franchise by the
Strategic Rail Authority The Strategic Rail Authority (SRA) was a non-departmental public body in the United Kingdom set up under the Transport Act 2000 to provide strategic direction for the railway industry. Its motto was 'Britain's railway, properly delivered'. I ...
, Arrival Trains Wales began operation during December 2003, taking over from
Wales and Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
. Following the implementation of the
Railways Act 2005 The Railways Act 2005 (c 14) is an Act of the Parliament of the United Kingdom concerning the regulatory structure for railways in the United Kingdom. Overview The bill was introduced and published on 25 November 2004 and received royal as ...
and Transport (Wales) Act 2006, responsibility for the franchise was devolved to the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
, which worked closely with Arriva Trains Wales during its period of operations. Numerous service changes were made under the company's management; on 6 February 2008, the
Ebbw Valley Railway The Ebbw Valley Railway ( cy, Rheilffordd Cwm Ebwy) is a branch line of the South Wales Main Line in South Wales. Transport for Wales Rail provides an hourly passenger service each way between Ebbw Vale Town and Cardiff Central, and an hou ...
was partially re-opened to passenger services for the first time in over 40 years. Another high-profile change during December of that year was the inauguration of the locomotive-hauled Holyhead to Cardiff
Premier Service The ''Premier Service'' is a passenger train service operated by Transport for Wales Rail between Holyhead and Cardiff in Wales. History On 15 December 2008, the ''Premier Service'' commenced operating between Holyhead and Cardiff Central. Ori ...
. In March 2010, Arriva Trains Wales' application to reinstate a direct Aberystwyth to
London Marylebone Marylebone station ( ) is a Central London railway terminus and connected London Underground station in the Marylebone area of the City of Westminster. On the National Rail network it is also known as London Marylebone and is the southern ...
service was rejected by the
Office of Rail Regulation The Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain's railways, and the economic monitoring of National Highways. ORR regulates Network Rail by setting ...
due to concerns over its financial viability, as well as the potential severe revenue abstraction from other operators such as
Wrexham & Shropshire Wrexham & Shropshire (legally ''Wrexham, Shropshire & Marylebone Railway Company Limited'') was an open access operator that provided passenger rail services in the United Kingdom. Services between Wrexham and London Marylebone operated from A ...
. In July 2012, the
Department for Transport The Department for Transport (DfT) is a department of His Majesty's Government responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The ...
announced that the Cardiff Valley Lines would be electrified, although this ambition would not be substantiated during Arriva Train Wales' franchise period. During the mid-2010s, as the franchise period was nearing its end, tenders were sought for its next operator; Arriva Trains Wales' publicly withdrew from the process in October 2017 despite having been shortlisted. On 23 May 2018,
KeolisAmey Wales Keolis Amey Operations ( cy, Gweithrediadau KeolisAmey), Full legal name is bilingual including the Welsh name, as "Keolis Amey Operations / Gweithrediadau Keolis Amey Limited". trading as Transport for Wales Rail Services (TfW Rail Services) ...
was selected as the winning bid. On 13 October 2018, Arriva Trains Wales' franchise came to an end, operations being transferred to successor operator KeolisAmey that same day.


History

During March 2000, the UK government announced its plans to create a separate
Wales & Borders franchise , image_filename = , image_size = , caption = , nameforarea = service area , regions = Wales, North West England, the West Midlands, and Gloucestershire. , operator = Transport for Wales Rail , dates = 14 ...
. In October 2001, the two
National Express National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
-operated franchises,
Valley Lines Valleys & Cardiff Local Routes ( cy, Llwybrau Lleol y Cymoedd a Chaerdydd) (formerly Valley Lines) is the network of passenger suburban railway services radiating from Cardiff, Wales. It includes lines within the city itself, the Vale of Glam ...
and
Wales & West Wales & West was a train operating company in the United Kingdom that operated the South Wales & West franchise from 1996 until 2001. The franchise was operated by Prism Rail from October 1996 until July 2000, when the firm was taken over by N ...
, were reorganised, after which the new
Wales & Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
franchise assumed responsibility for the majority of services in Wales as shown on its map. The services from
Birmingham New Street Birmingham New Street is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from , and vi ...
to
Chester Chester is a cathedral city and the county town of Cheshire, England. It is located on the River Dee, close to the English–Welsh border. With a population of 79,645 in 2011,"2011 Census results: People and Population Profile: Chester Loca ...
, Aberystwyth, and Pwllheli operated by
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
were also transferred. In October 2002, a shortlist of
Arriva Arriva plc is a British multinational public transport company headquartered in Sunderland, England.Connex/
GB Railways GB Railways was the parent company of a number of train operating companies, running the Anglia Railways franchise from January 1997 and launching Hull Trains and GB Railfreight. GB Railways was also involved in the management of the Estonian rai ...
,
National Express National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
and
Serco-Abellio Serco-Abellio (formerly Serco-NedRailways) is a joint venture between Serco and Abellio, each owning 50%. The joint venture formed and owns one train operating company in Northern England. It has operated the Merseyrail franchise since July 200 ...
were invited to bid for the new franchise period. On 1 August 2003, the
Strategic Rail Authority The Strategic Rail Authority (SRA) was a non-departmental public body in the United Kingdom set up under the Transport Act 2000 to provide strategic direction for the railway industry. Its motto was 'Britain's railway, properly delivered'. I ...
awarded the new franchise to
Arriva UK Trains Arriva UK Trains Limited is the company that oversees Arriva's train operating companies in the United Kingdom. It gained its first franchises in February 2000. These were later lost, though several others were gained. In January 2010, with th ...
. The new franchise was for fifteen years, with performance reviews every five years; Arriva Trains Wales took over the services operated by
Wales & Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
on 7 December 2003. The next five-yearly review period concluded on 31 March 2013. On 28 September 2003, the services from
Birmingham New Street Birmingham New Street is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from , and vi ...
,
Crewe Crewe () is a railway town and civil parish in the unitary authority of Cheshire East in Cheshire, England. The Crewe built-up area had a total population of 75,556 in 2011, which also covers parts of the adjacent civil parishes of Willaston ...
and
Manchester Piccadilly Manchester Piccadilly is the principal railway station in Manchester, England. Opened as Store Street in 1842, it was renamed Manchester London Road in 1847 and became Manchester Piccadilly in 1960. Located to the south-east of Manchester city ...
to
Llandudno Llandudno (, ) is a seaside resort, town and community in Conwy County Borough, Wales, located on the Creuddyn peninsula, which protrudes into the Irish Sea. In the 2011 UK census, the community – which includes Gogarth, Penrhyn Bay, Craig ...
and
Holyhead Holyhead (,; cy, Caergybi , "Cybi's fort") is the largest town and a community in the county of Isle of Anglesey, Wales, with a population of 13,659 at the 2011 census. Holyhead is on Holy Island, bounded by the Irish Sea to the north, and i ...
, as well as those between Bidston and Wrexham Central and between Llandudno and Blaenau Ffestiniog, operated by
First North Western First North Western was a train operating company in England owned by FirstGroup that operated the North West Regional Railways franchise from March 1997 until December 2004. History In the lead up to the privatisation of British Rail, the Nor ...
, were transferred to the new Wales & Borders franchise. As a result of the
Railways Act 2005 The Railways Act 2005 (c 14) is an Act of the Parliament of the United Kingdom concerning the regulatory structure for railways in the United Kingdom. Overview The bill was introduced and published on 25 November 2004 and received royal as ...
and the Transport (Wales) Act 2006, responsibility for the franchise was later devolved to the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
. Subsequently, the Welsh Government closely coordinated with Arriva Trains Wales in the management and development of the railway network within Wales. Changes included the introduction of direct services between
North North is one of the four compass points or cardinal directions. It is the opposite of south and is perpendicular to east and west. ''North'' is a noun, adjective, or adverb indicating direction or geography. Etymology The word ''north ...
and
South Wales South Wales ( cy, De Cymru) is a loosely defined region of Wales bordered by England to the east and mid Wales to the north. Generally considered to include the historic counties of Glamorgan and Monmouthshire, south Wales extends westwards ...
, and the reintroduction of passenger services on previously freight-only portions of the
Vale of Glamorgan Line The Vale of Glamorgan Line ( cy, Llinell Bro Morgannwg) is a commuter railway line in Wales, running through the Vale of Glamorgan from Barry to Bridgend, via Rhoose and Llantwit Major. Route The Barry branch starts at Cardiff West and ru ...
and Ebbw Vale Line. At its height, ATW operated over a route length of 1691 km, with 253
diesel multiple unit A diesel multiple unit or DMU is a multiple-unit train powered by on-board diesel engines. A DMU requires no separate locomotive, as the engines are incorporated into one or more of the carriages. Diesel-powered single-unit railcars are also ...
(DMU) cars and 22 locomotive-hauled passenger carriages. Its busiest Welsh stations were , and in South Wales, and and in North Wales. ATW operated almost all services in Wales, with the exception of: * /// to
London Paddington Paddington, also known as London Paddington, is a Central London railway terminus and London Underground station complex, located on Praed Street in the Paddington area. The site has been the London terminus of services provided by the Great We ...
(
Great Western Railway The Great Western Railway (GWR) was a British railway company that linked London with the southwest, west and West Midlands of England and most of Wales. It was founded in 1833, received its enabling Act of Parliament on 31 August 1835 and ran ...
) * Cardiff Central to or (Great Western Railway) * Cardiff Central to or (
CrossCountry CrossCountry (legal name XC Trains Limited) is a train operating company in the United Kingdom owned by Arriva UK Trains, operating the Cross Country franchise. The CrossCountry franchise was restructured by the Department for Transport (DfT ...
) * / Bangor/
Wrexham General Wrexham ( ; cy, Wrecsam; ) is a city and the administrative centre of Wrexham County Borough in Wales. It is located between the Welsh mountains and the lower Dee Valley, near the border with Cheshire in England. Historically in the county o ...
to
London Euston Euston railway station ( ; also known as London Euston) is a central London railway terminus in the London Borough of Camden, managed by Network Rail. It is the southern terminus of the West Coast Main Line, the UK's busiest inter-city rail ...
(
Virgin Trains West Coast Virgin Trains (legal name West Coast Trains Limited) was a train operating company in the United Kingdom owned by Virgin Rail Group, a joint venture between Virgin Group and Stagecoach, which operated the InterCity West Coast franchise fro ...
) * various heritage railways


Performance

In October 2006, ATW was ranked seventh best (out of 21 companies) with an above average 89.9% of trains 'on time' according to
Network Rail Network Rail Limited is the owner (via its subsidiary Network Rail Infrastructure Limited, which was known as Railtrack plc before 2002) and infrastructure manager of most of the railway network in Great Britain. Network Rail is an "arm's len ...
statistics. The latest figures released by NR (Network Rail) rate punctuality (
Public Performance Measure The public performance measure (PPM) is a measure of the punctuality and reliability of passenger trains in Britain. It is the percentage of scheduled trains which successfully run their entire planned route, calling at all timetabled stations ...
) at 96.1% for period 7 of the 2013/14 financial year. The MAA (Monthly Annual Average) figure for the 366 days up to 12 October 2013 is currently at 93.9%. In September 2017, a review on the conditions during a regular peak commute was published by 'Stu's Reviews'. This review was publicised through several of the national news networks, including
Wales Online Media Wales Ltd. is a publishing company based in Cardiff, Wales. As of 2009 it was owned by Reach plc (formerly known as the Trinity Mirror Group). It was previously known as the Western Mail & Echo Ltd. History The ''Western Mail'' was fo ...
, and
BBC Wales BBC Cymru Wales is a division of the BBC and the main public broadcasting, public broadcaster in Wales. It is one of the four BBC national regions, alongside the BBC English Regions, BBC Northern Ireland and BBC Scotland. Established in 1964, ...
.


Welsh-language services

The
Welsh Language Act 1993 The Welsh Language Act 1993, is an Act of the Parliament of the United Kingdom, which put the Welsh language on an equal footing with the English language in Wales. The Laws in Wales Acts 1535–1542 had made English the only language of publ ...
requires all public bodies to provide services to the public through the medium of Welsh as well as English. As a private company and not a public body, Arriva Trains Wales was not legally required to provide service in Welsh, but it did conduct some business in Welsh. All stations previously run by Arriva Trains Wales where the Welsh and English names differed had both names displayed, with a few minor omissions. Arriva did not display Welsh names in the English stations which it managed, such as Chester ( cy, Caer), Shrewsbury ( cy, Amwythig), or Hereford ( cy, Henffordd), but included the Welsh names in its now discontinued printed timetables and other publicity material. There were bilingual signs at Hereford, for example, warning against trespassing on the railway. Arriva Trains Wales introduced bilingual display screens and announcements in at least 46 stations. In 2004, ATW introduced a Welsh-language telephone line. Its website was named the "Best Website of The Year in the Technology Wales Awards 2004".


Routes


North Wales

Services along the
North Wales Coast Line The North Wales Coast Line ( cy, Llinell Arfordir Gogledd Cymru), also known as the North Wales Main Line ( cy, Prif Linell Gogledd Cymru or cy, label=none, Prif Linell y Gogledd), is a major railway line in the north of Wales and Cheshire, ...
terminated at and . Llandudno services ran every hour to
Manchester Piccadilly Manchester Piccadilly is the principal railway station in Manchester, England. Opened as Store Street in 1842, it was renamed Manchester London Road in 1847 and became Manchester Piccadilly in 1960. Located to the south-east of Manchester city ...
via and . Holyhead services ran every hour, to via Chester and , then alternately to or . Request stations west of Llandudno Junction (
Conwy Conwy (, ), previously known in English as Conway, is a walled market town, community and the administrative centre of Conwy County Borough in North Wales. The walled town and castle stand on the west bank of the River Conwy, facing Deganwy on ...
, , , , , , and ) were generally served by alternate trains. The Conwy Valley Line were operated by a single train running between Llandudno and , with six return journeys a day. The private
Ffestiniog Railway The Ffestiniog Railway ( cy, Rheilffordd Ffestiniog) is a heritage railway based on narrow-gauge, located in Gwynedd, Wales. It is a major tourist attraction located mainly within the Snowdonia National Park. The railway is roughly long a ...
operated connecting services between Blaenau Ffestiniog and Minffordd near
Porthmadog Porthmadog (; ), originally Portmadoc until 1974 and locally as "Port", is a Welsh coastal town and community in the Eifionydd area of Gwynedd and the historic county of Caernarfonshire. It lies east of Criccieth, south-west of Blaenau F ...
. Services on the Borderlands Line ran from to on the
Wirral Peninsula Wirral (; ), known locally as The Wirral, is a peninsula in North West England. The roughly rectangular peninsula is about long and wide and is bounded by the River Dee to the west (forming the boundary with Wales), the River Mersey to ...
, crossing the North Wales Coast Line at . This line connected with main-line services at
Wrexham General Wrexham ( ; cy, Wrecsam; ) is a city and the administrative centre of Wrexham County Borough in Wales. It is located between the Welsh mountains and the lower Dee Valley, near the border with Cheshire in England. Historically in the county o ...
; with
North Wales Coast line The North Wales Coast Line ( cy, Llinell Arfordir Gogledd Cymru), also known as the North Wales Main Line ( cy, Prif Linell Gogledd Cymru or cy, label=none, Prif Linell y Gogledd), is a major railway line in the north of Wales and Cheshire, ...
services at Shotton; and with electrified lines operated by
Merseyrail Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Merseyrail operates 66 railway stations across two lines – the Northern Line and Wirral Line, which are dedicated el ...
at Bidston. It may be converted to electric operation in the future.


Mid Wales

Cambrian Line The Cambrian Line ( cy, Llinell y Cambrian), also known as the Cambrian Main Line ( cy, Prif Linell y Cambrian) and Cambrian Coast Line ( cy, Llinell Arfordir y Cambrian), is a railway line that runs from Shrewsbury, England, westwards to Aber ...
services consisted of trains from to ,
Birmingham New Street Birmingham New Street is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from , and vi ...
and every two hours. Services from joined this train at . Services were operated exclusively by Class 158 ''Express Sprinters'', as they were the only units fitted with the necessary equipment for the
ERTMS The European Rail Traffic Management System (ERTMS) is the system of standards for management and interoperation of signalling for railways by the European Union (EU). It is conducted by the European Union Agency for Railways (ERA) and is the o ...
system used on the line. The single-track nature of this line, coupled with the busy terminus at Birmingham New Street, meant that delays had in some cases resulted in partial cancellation of services on this line. Beginning December 2008, most services had been extended to the less busy Birmingham International station, giving more flexibility in making up any lost time; this was also intended to help international students at
Aberystwyth University , mottoeng = A world without knowledge is no world at all , established = 1872 (as ''The University College of Wales'') , former_names = University of Wales, Aberystwyth , type = Public , endowment = ...
gain easier access to an airport. The
Heart of Wales Line The Heart of Wales line ( cy, Llinell Calon Cymru) is a railway line running from Craven Arms in Shropshire to Llanelli in southwest Wales. It serves a number of rural centres, including the nineteenth-century spa towns Llandrindod Wells, Lla ...
had services from to Shrewsbury via and four or five times a day. It was marketed by Arriva Trains Wales as a scenic, rural line, with special rover tickets available.


South Wales

ATW operated an hourly long-distance service from to
Manchester Piccadilly Manchester Piccadilly is the principal railway station in Manchester, England. Opened as Store Street in 1842, it was renamed Manchester London Road in 1847 and became Manchester Piccadilly in 1960. Located to the south-east of Manchester city ...
via and the Welsh Marches Line. Some off-peak services terminated at or originated from Cardiff Central, and continued to or came from every two hours. There was also one service per day from Fishguard Harbour to Manchester Piccadilly, but not in the other direction. Some services operated to Tenby, Pembroke Dock, Carmarthen and Maesteg from Manchester Piccadilly. ATW also operated a service every two hours from Cardiff Central to via , other branches of the West Wales Line as served by trains from Swansea and Cardiff Central. Trains operated a shuttle service between Swansea and Cardiff Central (known as Swanline), calling at more minor stations than the
Great Western Railway The Great Western Railway (GWR) was a British railway company that linked London with the southwest, west and West Midlands of England and most of Wales. It was founded in 1833, received its enabling Act of Parliament on 31 August 1835 and ran ...
InterCity services did. ATW also operated the Heart of Wales line between Shrewsbury and Swansea via , with four trains per day in each direction. Special trains extending into South East Wales operated to Builth Road during the Royal Welsh Show annually in July.


Cardiff and Valleys

The
Valley Lines Valleys & Cardiff Local Routes ( cy, Llwybrau Lleol y Cymoedd a Chaerdydd) (formerly Valley Lines) is the network of passenger suburban railway services radiating from Cardiff, Wales. It includes lines within the city itself, the Vale of Glam ...
network, previously operated as a separate franchise, was a collection of urban lines in Cardiff and the surrounding area, including the South Wales Valleys and the
Vale of Glamorgan The Vale of Glamorgan ( cy, Bro Morgannwg ), often referred to as The Vale, is a county borough in the south-east of Wales. It borders Bridgend County Borough to the west, Cardiff to the east, Rhondda Cynon Taf to the north, and the Bristol ...
. Arriva Trains Wales also operated a service from to . Stations in the valleys north of Cardiff experienced strong passenger growth, as a result of which there was a new half-hourly service launched (
Pontypridd () ( colloquially: Ponty) is a town and a community in Rhondda Cynon Taf, Wales. Geography comprises the electoral wards of , Hawthorn, Pontypridd Town, 'Rhondda', Rhydyfelin Central/Ilan ( Rhydfelen), Trallwng ( Trallwn) and Treforest (). ...
-
Treherbert Treherbert () is a village and community situated at the head of the Rhondda Fawr valley in the county borough of Rhondda Cynon Taf, Wales. Historically part of Glamorgan, Treherbert is a former industrial coal mining village which was at its ec ...
,
Abercynon Abercynon (), is both a village and a community (and electoral ward) in the Cynon Valley within the unitary authority of Rhondda Cynon Taf, Wales. The community comprises the village and the districts of Carnetown and Grovers Field to the south ...
-
Aberdare Aberdare ( ; cy, Aberdâr) is a town in the Cynon Valley area of Rhondda Cynon Taf, Wales, at the confluence of the Rivers Dare (Dâr) and Cynon. Aberdare has a population of 39,550 (mid-2017 estimate). Aberdare is south-west of Merthyr Tyd ...
,
Abercynon Abercynon (), is both a village and a community (and electoral ward) in the Cynon Valley within the unitary authority of Rhondda Cynon Taf, Wales. The community comprises the village and the districts of Carnetown and Grovers Field to the south ...
-
Merthyr Tydfil Merthyr Tydfil (; cy, Merthyr Tudful ) is the main town in Merthyr Tydfil County Borough, Wales, administered by Merthyr Tydfil County Borough Council. It is about north of Cardiff. Often called just Merthyr, it is said to be named after T ...
and in the future
Bargoed Bargoed ( cy, Bargod) is a town and community in the Rhymney Valley, Wales, one of the South Wales Valleys. It lies on the Rhymney River in the county borough of Caerphilly. It straddles the ancient boundary of Glamorgan and Monmouthshire, wit ...
to
Rhymney Rhymney (; cy, Rhymni ) is a town and a community in the county borough of Caerphilly, South Wales. It is within the historic boundaries of Monmouthshire. With the villages of Pontlottyn, Fochriw, Abertysswg, Deri and New Tredegar, Rhymney ...
). Service frequency growth at the fringes was a significant problem because of often lengthy single-track sections. Between the larger towns and Cardiff, these services combined to provide at least one train every 15 minutes, with six trains previously ran per hour between
Pontypridd () ( colloquially: Ponty) is a town and a community in Rhondda Cynon Taf, Wales. Geography comprises the electoral wards of , Hawthorn, Pontypridd Town, 'Rhondda', Rhydyfelin Central/Ilan ( Rhydfelen), Trallwng ( Trallwn) and Treforest (). ...
and Cardiff, and four trains per hour between Bargoed and Cardiff. Stations on the Treherbert and Rhymney branch lines were lengthened to accommodate six-car trains to cope with future growth demand for commuting into and out of the capital. On 6 February 2008, the
Ebbw Valley Railway The Ebbw Valley Railway ( cy, Rheilffordd Cwm Ebwy) is a branch line of the South Wales Main Line in South Wales. Transport for Wales Rail provides an hourly passenger service each way between Ebbw Vale Town and Cardiff Central, and an hou ...
was partially re-opened to passenger services for the first time in over 40 years. It provided an hourly service from
Ebbw Vale Town railway station , symbol_location = gb , symbol = rail , image = Ebbw Vale Town railway station, Blaenau Gwent - geograph.org.uk - 4613990.jpg , borough = Ebbw Vale, Blaenau Gwent , country = Wales , c ...
(opened 17 May 2015) to Cardiff Central calling at Ebbw Vale Parkway, , Newbridge, , , , Pye Corner, and Cardiff Central. One year after opening, the line had carried 573,442 passengers, beating all targets set by the Welsh Assembly Government. Saturday trains ran as four-car formations instead of the standard two. Extra carriages were also added during school holidays when demand was high. Possible developments that never saw the light of day also included restoring the service between Ebbw Vale and Newport; before Arriva discontinued operations, the proposal awaited Network Rail and Welsh Government approval. If it has been implemented, it would have provided an hourly service between Newport and
Ebbw Vale Ebbw Vale (; cy, Glynebwy) is a town at the head of the valley formed by the Ebbw Fawr tributary of the Ebbw River in Wales. It is the largest town and the administrative centre of Blaenau Gwent county borough. The Ebbw Vale and Brynmawr c ...
. Due to the end of Arrival Train Wales' operations, any further plans will now be implemented under TFW. In July 2012, the
Department for Transport The Department for Transport (DfT) is a department of His Majesty's Government responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The ...
announced that the Cardiff Valley Lines would be electrified, although no timescale has been given. This will entail replacement of the life-expired ''Pacer'' railbuses by new or cascaded stock. This project did not emerge within the Arriva Trains Wales era, and shall now occur under the auspices of successor operator TFW..


Welsh Marches and Border

Services between and Newport formed part of other ATW services already mentioned, such as to , or to
Manchester Piccadilly Manchester Piccadilly is the principal railway station in Manchester, England. Opened as Store Street in 1842, it was renamed Manchester London Road in 1847 and became Manchester Piccadilly in 1960. Located to the south-east of Manchester city ...
. Coming north, after calling at (for connections to Mid-Wales), trains for North Wales go to via
Wrexham General Wrexham ( ; cy, Wrecsam; ) is a city and the administrative centre of Wrexham County Borough in Wales. It is located between the Welsh mountains and the lower Dee Valley, near the border with Cheshire in England. Historically in the county o ...
, and trains for Manchester go to .


Premier Service

A weekday Premier Service between Holyhead and Cardiff was introduced on 15 December 2008. This was run under contract to the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
.
Wrexham & Shropshire Wrexham & Shropshire (legally ''Wrexham, Shropshire & Marylebone Railway Company Limited'') was an open access operator that provided passenger rail services in the United Kingdom. Services between Wrexham and London Marylebone operated from A ...
and Grand Central expressed an interest in operating the service, but the contract was awarded to Arriva Trains Wales. At the time of the launch, it was known as ''Y Gerallt Gymro'' (
Gerald of Wales Gerald of Wales ( la, Giraldus Cambrensis; cy, Gerallt Gymro; french: Gerald de Barri; ) was a Cambro-Norman priest and historian. As a royal clerk to the king and two archbishops, he travelled widely and wrote extensively. He studied and taugh ...
), it was subsequently named as the ''Premier Service''. The Premium Service departed Holyhead at 05:34, returning from Cardiff departing at 17:16. It featured first-class accommodation and a full dining car with a travelling chef. Normal standard-class fares were valid on the train. First class attracted a supplement and included a complementary breakfast on the morning service and a three-course meal on the evening service. This was the only ATW service to offer first-class accommodation. It originally ran via
Crewe Crewe () is a railway town and civil parish in the unitary authority of Cheshire East in Cheshire, England. The Crewe built-up area had a total population of 75,556 in 2011, which also covers parts of the adjacent civil parishes of Willaston ...
but, in September 2012, the service was rerouted via
Wrexham General Wrexham ( ; cy, Wrecsam; ) is a city and the administrative centre of Wrexham County Borough in Wales. It is located between the Welsh mountains and the lower Dee Valley, near the border with Cheshire in England. Historically in the county o ...
, which required the train to change direction at
Chester Chester is a cathedral city and the county town of Cheshire, England. It is located on the River Dee, close to the English–Welsh border. With a population of 79,645 in 2011,"2011 Census results: People and Population Profile: Chester Loca ...
in addition to having its evening departure moved from 16:15. In December 2014, the Premier Service was rebranded as the ''Business Class Service'' in an move by Arriva Trains Wales to promote the service and specifically appeal to those travelling to and from Cardiff to work. Ticket prices remained the same and were still sold as first class, and the restaurant service remains, although tablecloths and antimacassars were removed to promote a more work-like environment.


Special services

For special events, such as football or rugby matches, ATW commonly operated additional services to the venue. Wales & Borders had arranged in the past a stopping service to . Numerous other services have been operated. ATW usually operated shuttle services to Newport on match days. When rugby international matches are held at the
Millennium Stadium The Millennium Stadium ( cy, Stadiwm y Mileniwm), known since 2016 as the Principality Stadium ( cy, Stadiwm Principality) for sponsorship reasons, is the national stadium of Wales. Located in Cardiff, it is the home of the Wales national r ...
, ATW often ran an extra Holyhead to Cardiff service using the ''
Premier Service The ''Premier Service'' is a passenger train service operated by Transport for Wales Rail between Holyhead and Cardiff in Wales. History On 15 December 2008, the ''Premier Service'' commenced operating between Holyhead and Cardiff Central. Ori ...
'' rolling stock. In April 2015, ATW were highly criticised and issued an apology for their continual poor performance when dealing with the Judgement Day rugby matches at the Millennium Stadium. Passengers were left queuing for hours due to the lack of services and lack of carriages available, some had to abandon their journeys for other means such as taxi and van hire. A spokesman for the company said “I want to assure all customers that every single train in Wales was out n Saturday” He added that the event differed to international rugby events, because the majority of those travelling to the matches travelled from south and south west Wales, placing huge pressure on specific routes.


Former services

Arriva Trains Wales used to operate services from Manchester Piccadilly, Pembroke Dock, Carmarthen and Swansea to London Waterloo, Brighton, Portsmouth Harbour, Plymouth and Penzance via Cardiff, Bristol and Westbury. Services south of Cardiff are operated by
Great Western Railway The Great Western Railway (GWR) was a British railway company that linked London with the southwest, west and West Midlands of England and most of Wales. It was founded in 1833, received its enabling Act of Parliament on 31 August 1835 and ran ...
, while the Bristol Temple Meads to
London Waterloo Waterloo station (), also known as London Waterloo, is a central London terminus on the National Rail network in the United Kingdom, in the Waterloo area of the London Borough of Lambeth. It is connected to a London Underground station o ...
services are operated by South Western Railway


Rejected services

During late 2009, ATW filed an application to reinstate a direct Aberystwyth to
London Marylebone Marylebone station ( ) is a Central London railway terminus and connected London Underground station in the Marylebone area of the City of Westminster. On the National Rail network it is also known as London Marylebone and is the southern ...
service, serving all stations to Birmingham International and additionally calling at
Leamington Spa Royal Leamington Spa, commonly known as Leamington Spa or simply Leamington (), is a spa town and civil parish in Warwickshire, England. Originally a small village called Leamington Priors, it grew into a spa town in the 18th century following ...
and Bicester North. As proposed, two off-peak trains would have operated each day, while a further service would have been added on Saturdays in high summer. Rolling stock would have been Class 158 ''Sprinters''. There were concerns voiced that, if ATW were granted this service, it would push Wrexham General to London Marylebone operator
Wrexham & Shropshire Wrexham & Shropshire (legally ''Wrexham, Shropshire & Marylebone Railway Company Limited'') was an open access operator that provided passenger rail services in the United Kingdom. Services between Wrexham and London Marylebone operated from A ...
out of business; Wrexham & Shropshire's Managing Director, Andy Hamilton, stated: "We believe that this proposal – if approved – would push the date of profitability of WSMR by at least a year. As a result of this our owning group would be unable to sustain additional and continuing losses and the WSMR service would cease to exist." In March 2010, it was announced that the application has been rejected by the
Office of Rail Regulation The Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain's railways, and the economic monitoring of National Highways. ORR regulates Network Rail by setting ...
due to concerns about the financial viability of the service and the potentially high level of revenue abstraction caused to other operators. Wrexham & Shropshire ceased to operate roughly one year later.


Stations served


Major stations in Wales


Stations in England


Managed by Arriva Trains Wales


Managed by other companies


Rolling stock

Arriva Trains Wales services were exclusively operated by diesel trains. This was largely due to there being no electrified railway lines in Wales at the time of the franchise. Arriva Trains Wales operated a fleet of 125 diesel multiple units. It also leased three locomotive-haul units for express services between
Holyhead Holyhead (,; cy, Caergybi , "Cybi's fort") is the largest town and a community in the county of Isle of Anglesey, Wales, with a population of 13,659 at the 2011 census. Holyhead is on Holy Island, bounded by the Irish Sea to the north, and i ...
and
Cardiff Cardiff (; cy, Caerdydd ) is the capital city, capital and List of urban areas in the United Kingdom, largest city of Wales. It forms a Principal areas of Wales, principal area, officially known as the City and County of Cardiff ( cy, Dinas a ...
, and had occasionally used hired-in locomotives to run extra services for sporting events. ATW inherited a fleet of Class 142,
143 143 may refer to: *143 (number), a natural number *AD 143, a year of the 2nd century AD *143 BC, a year of the 2nd century BC * ''143'' (EP), a 2013 EP by Tiffany Evans * ''143'' (album), a 2015 album by Bars and Melody * ''143'' (2004 film), a 200 ...
,
150 150 may refer to: *150 (number), a natural number *AD 150, a year in the 2nd century AD *150 BC, a year in the 2nd century BC *150 Regiment RLC *Combined Task Force 150 See also * List of highways numbered 150 The following highways are numbered ...
, 153,
158 Year 158 ( CLVIII) was a common year starting on Saturday (link will display the full calendar) of the Julian calendar. At the time, it was known as the Year of the Consulship of Tertullus and Sacerdos (or, less frequently, year 911 ''Ab urbe ...
and 175s from
Wales & Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
. The Class 175s were a common-user fleet, with 11 required by
First TransPennine Express First TransPennine Express was a British train operating company jointly owned by FirstGroup and Keolis which operated the TransPennine Express franchise. First TransPennine Express ran regular Express regional railway services between the major ...
each day. In the early years of the franchise, ATW operated locomotive-hauled services using
Mark 2 Mark 2 is the second chapter of the Gospel of Mark in the New Testament of the Christian Bible. In this chapter, the first arguments between Jesus and other Jewish religious teachers appear. Jesus heals a paralyzed man and forgives his sins, m ...
carriages on services from Cardiff Central to
Rhymney Rhymney (; cy, Rhymni ) is a town and a community in the county borough of Caerphilly, South Wales. It is within the historic boundaries of Monmouthshire. With the villages of Pontlottyn, Fochriw, Abertysswg, Deri and New Tredegar, Rhymney ...
and Fishguard Harbour hauled by English Welsh & Scottish Class 37s and FiftyFund Class 50s, and from
Crewe Crewe () is a railway town and civil parish in the unitary authority of Cheshire East in Cheshire, England. The Crewe built-up area had a total population of 75,556 in 2011, which also covers parts of the adjacent civil parishes of Willaston ...
and
Manchester Piccadilly Manchester Piccadilly is the principal railway station in Manchester, England. Opened as Store Street in 1842, it was renamed Manchester London Road in 1847 and became Manchester Piccadilly in 1960. Located to the south-east of Manchester city ...
to
Holyhead Holyhead (,; cy, Caergybi , "Cybi's fort") is the largest town and a community in the county of Isle of Anglesey, Wales, with a population of 13,659 at the 2011 census. Holyhead is on Holy Island, bounded by the Irish Sea to the north, and i ...
hauled by Freightliner Class 47s and
Virgin Trains Virgin Trains (legal name West Coast Trains Limited) was a train operating company in the United Kingdom owned by Virgin Rail Group, a joint venture between Virgin Group and Stagecoach Group, Stagecoach, which operated the InterCity West Coast ...
Class 57s. ATW built up a fleet of 20
Mark 2 Mark 2 is the second chapter of the Gospel of Mark in the New Testament of the Christian Bible. In this chapter, the first arguments between Jesus and other Jewish religious teachers appear. Jesus heals a paralyzed man and forgives his sins, m ...
carriages to operate these; all had been withdrawn by 2007, most of them being stored at Long Marston. ATW received 12 Class 150s cascaded from
First ScotRail First ScotRail was a train operating company in Scotland owned by FirstGroup which operated the ScotRail franchise from October 2004 until March 2015. Prior to October 2004, trains were run by ScotRail (National Express). First ScotRail was s ...
and another from
One 1 (one, unit, unity) is a number representing a single or the only entity. 1 is also a numerical digit and represents a single unit of counting or measurement. For example, a line segment of ''unit length'' is a line segment of length 1. I ...
in 2004/05. In December 2006, another eight were transferred from
First Great Western Great Western Railway (GWR) is a British train operating company owned by FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Borderlands Line and
Ebbw Valley Railway The Ebbw Valley Railway ( cy, Rheilffordd Cwm Ebwy) is a branch line of the South Wales Main Line in South Wales. Transport for Wales Rail provides an hourly passenger service each way between Ebbw Vale Town and Cardiff Central, and an hou ...
services. Following the delivery of new stock to
First TransPennine Express First TransPennine Express was a British train operating company jointly owned by FirstGroup and Keolis which operated the TransPennine Express franchise. First TransPennine Express ran regular Express regional railway services between the major ...
in 2006, all of the Class 175s became available to ATW, resulting in 16 Class 158s being released for transfer to other operators. In 2006, heritage unit 121032 was purchased by ATW for use on the
Cardiff Bay Cardiff Bay ( cy, Bae Caerdydd; historically Tiger Bay; colloquially "The Bay") is an area and freshwater lake in Cardiff, Wales. The site of a former tidal bay and estuary, it serves as the river mouth of the River Taff and Ely. The body of ...
Shuttle. The unit was overhauled by LNWR, Crewe, entering service with ATW on 17 August 2006. In 2013, the unit suffered an engine failure. This could not be rectified, meaning that the unit was withdrawn. It was then used as a source of spare parts by sister company
Chiltern Railways Chiltern Railways, formally The Chiltern Railway Company Limited, is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
. In November 2007, another nine Class 150s were transferred from
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
. From February 2008, five Class 150s (150278-282) were subleased to
First Great Western Great Western Railway (GWR) is a British train operating company owned by FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Class 57s on hire from
Virgin Trains Virgin Trains (legal name West Coast Trains Limited) was a train operating company in the United Kingdom owned by Virgin Rail Group, a joint venture between Virgin Group and Stagecoach Group, Stagecoach, which operated the InterCity West Coast ...
, initially in top-and-tail formation and later singularly, hauling three standard class MK2s and a
MK3 MK3 may refer to: * ''Mortal Kombat 3'', the third game in the ''Mortal Kombat'' series * '' Mario Kart: Super Circuit'', the third game in the ''Mario Kart'' series, released in 2001 for the Game Boy Advance The (GBA) is a 32-bit handheld g ...
first/buffet. Four Class 57s were repainted at Cardiff Canton and six Mark 2s were refreshed at
Eastleigh Works Eastleigh Works is a locomotive, carriage and wagon building and repair facility in the town of Eastleigh, in the county of Hampshire in England. History LSWR The London and South Western Railway (LSWR) opened a carriage and wagon works at E ...
. During March 2012, newer Class 67 locomotives took over from the Class 57s, and Mark 3 carriages refurbished by Pullman Rail replaced the older Mark 2s in October 2012. From October 2011 until August 2012, 150280 was subleased to
National Express East Anglia National Express East Anglia (NXEA) was a train operating company in England owned by National Express that operated the Greater Anglia franchise from April 2004 until February 2012. Originally trading as ''One'', it was rebranded National Exp ...
/
Abellio Greater Anglia Greater Anglia (legal name Abellio East Anglia Limited) is a train operating company in Great Britain owned as a joint venture by Abellio, the international arm of the state-owned Dutch national rail operator Nederlandse Spoorwegen, and the J ...
. In December 2014, a further Mark 3 set was introduced on services from Manchester Piccadilly-Holyhead/Llandudno.


Depots

Arriva Trains Wales' fleet were stabled at three depots. *
Chester Chester is a cathedral city and the county town of Cheshire, England. It is located on the River Dee, close to the English–Welsh border. With a population of 79,645 in 2011,"2011 Census results: People and Population Profile: Chester Loca ...
(
Alstom Alstom SA is a French multinational corporation, multinational rolling stock manufacturer operating worldwide in rail transport markets, active in the fields of passenger transportation, signalling, and locomotives, with products including the A ...
): * Cardiff Canton: , , , and Mark 3 stock. * Machynlleth:


Demise

During the mid-2010s, as Arriva Trains Wales' 15-year franchise period came towards its scheduled end date, the process to select a successor was started. In October 2016,
Abellio Abellio (also Abelio and Abelionni) was a god worshiped in the Garonne Valley in Gallia Aquitania (now southwest France), known primarily by a number of inscriptions which were discovered in Comminges, in the Pyrenees. He may have been a god of ...
, Arriva,
Keolis Keolis is a multinational transportation company that operates public transport systems. The company manages bus, rapid transit, tram, coach networks, rental bikes, car parks, water taxi, cable car, trolleybus and funicular services. ...
/ Amey and
MTR Corporation MTR Corporation Limited is a majority government-owned public transport operator and property developer in Hong Kong which operates the Mass Transit Railway, the most popular public transport network in Hong Kong. It is listed on the Hon ...
were shortlisted to bid for the next franchise. During September 2017, the formal Invitation to Tender was issued. During October 2017, it was announced that Arriva was voluntarily withdrawing itself from the tendering process; the decision was reportedly viewed by some politicians as having raised questions about the franchise process. In February 2018, rival firm Abellio also opted to withdraw, which was largely due to its partner company
Carillion Carillion plc was a British multinational construction and facilities management services company headquartered in Wolverhampton in the United Kingdom, prior to its liquidation in January 2018. Carillion was created in July 1999, following ...
having effectively collapsed and entered
liquidation Liquidation is the process in accounting by which a company is brought to an end in Canada, United Kingdom, United States, Ireland, Australia, New Zealand, Italy, and many other countries. The assets and property of the company are redistrib ...
one month earlier. On 23 May 2018, it was announced that
KeolisAmey Wales Keolis Amey Operations ( cy, Gweithrediadau KeolisAmey), Full legal name is bilingual including the Welsh name, as "Keolis Amey Operations / Gweithrediadau Keolis Amey Limited". trading as Transport for Wales Rail Services (TfW Rail Services) ...
has been selected to operate the next
Wales & Borders franchise , image_filename = , image_size = , caption = , nameforarea = service area , regions = Wales, North West England, the West Midlands, and Gloucestershire. , operator = Transport for Wales Rail , dates = 14 ...
, which was set to run for 15 years, following the expiry of Arriva Trains Wales' franchise.


References


External links

*
Arriva Trains Wales official website
{{Authority control Arriva Group companies Defunct train operating companies Railway companies established in 2003 Railway companies disestablished in 2018 Railway companies of Wales Rail transport in Shropshire Rail transport in Wales Transport in Cardiff Transport operators of Wales 2003 establishments in Wales 2018 disestablishments in Wales