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Super-app
A super-app, also known as an everything-app, is a mobile or web application that can provide multiple services including payment and instant messaging services, effectively becoming an all-encompassing self-contained commerce and communication online platform that embraces many aspects of personal and commercial life. Notable examples of super-apps include Tencent's WeChat in China, Tata Neu in India, and Grab in Southeast Asia. For end users, a super-app is an application that provides a set of core features while also giving access to independently developed miniapps. For app developers, a superapp is an application integrated with the capabilities of platforms and ecosystems that allows third-parties to develop and publish miniapps. History The super-app term was first used to describe WeChat when it combined the instant messaging service with the digital wallet function. Recognition of WeChat as a super-app stems from its combination of messaging, payments, e-commerce ...
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Tata Neu
Tata Neu is a multi-purpose super-app, developed in India by Tata Digital of the Tata Group. It is the country's first super-app. History The Tata Neu app was launched on 7 April 2022. The launch coincided with the start of a 2022 Indian Premier League league stage match between the Delhi Capitals and Lucknow Super Giants. Shortly after the launch, the app's servers were overloaded. Sales numbers missed the million target set by Tata Digital. Reports stated that Tata Digital received as much as billion in funding from the Tata Group for the Tata Neu app and additional investments. By May end, the app had nearly 11 million downloads but suffered constant glitches and had slow response time leading to a reduction in customer usage. As the reports of high number of bugs and sluggish user experience continued, reports emerged that the Tata Neu CTO had resigned within 4 months. The app faced backlash over sharing of customer information between group companies. In January 2023, Muke ...
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Gojek
PT Gojek Indonesia (stylized in all lower case and stylized ''j'' as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services. Gojek operates in 5 countries: Indonesia, Vietnam, Singapore, Thailand, and the Philippines (through the acquisition of Coins.ph). Gojek is the first Indonesian unicorn company as well as the country's first " decacorn" company. It is the only company in Southeast Asia that is included in '' Fortune''s "50 Companies That Changed the World" in 2017 and 2019, ranked at 17 and 11, respectively. As of June 2020, it has about 170 mil ...
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PhonePe
PhonePe is an Indian digital payments and financial services company headquartered in Bengaluru, Karnataka, India. It was founded in December 2015, by Sameer Nigam, Rahul Chari and Burzin Engineer. The PhonePe app, based on the Unified Payments Interface, went live in August 2016. The PhonePe app is accessible in 11 Indian languages. It enables users to perform various financial transactions such as sending and receiving money, recharging mobile and DTH, making utility payments, conducting in-store payments. History PhonePe was incorporated in December 2015. In April 2016, the company was acquired by Flipkart and as part of the acquisition, the FxMart license was transferred to PhonePe and rebranded as the PhonePe wallet. PhonePe's co-founder Sameer Nigam was appointed as the CEO of the company. In August 2016, the company partnered with Yes Bank to launch a UPI-based mobile payment app, based on the government-backed UPI platform. In 2022, they were launching internatio ...
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AirAsia
Capital A Berhad (), operating as AirAsia (stylised as ''airasia'') is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia. Established in 1993 and commencing operations in 1996, the airline is the largest in Malaysia by fleet size and destinations. It operates scheduled domestic and international flights to over 166 destinations across 25 countries. Its primary hub is Kuala Lumpur International Airport (KLIA), where it operates from Terminal 2, the low-cost carrier terminal. AirAsia has a network of affiliate airlines catering to regional markets, including Thai AirAsia, Indonesia AirAsia, Philippines AirAsia and AirAsia Cambodia, which have bases in cities including Don Mueang International Airport, Bangkok, Soekarno–Hatta International Airport, Jakarta, Ninoy Aquino International Airport, Manila and Phnom Penh International Airport, Phnom Penh. AirAsia X, the airline’s long-haul subsidiary, primarily serves long-distance routes. In additi ...
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Ant Group
Ant Group ( zh, s=蚂蚁集团, p=Mǎyǐ jítuán, t=), formerly known as Ant Financial, is an affiliate company of the Chinese conglomerate Alibaba Group. The group owns the world's largest mobile (digital) payment platform Alipay, which serves over 1.3 billion users and 80 million merchants, with total payment volume (TPV) reaching in June 2020. As of 2024, it is the sixth largest fintech company in the world. In March 2019, ''The Wall Street Journal'' reported that Ant's flagship Tianhong Yu'e Bao money-market fund was the largest in the world, with over 588 million users, or more than a third of China's population, contributing cash to it. In October 2020, Ant Group was set to raise US$34.5 billion in the world's largest IPO at the time, valuing the company at US$313 billion. On the eve of the IPO, China stopped the process from moving forward. It was reported that the Chinese Communist Party leader Xi Jinping personally scuttled the Ant IPO. On 12 April 2021, ''The Wall St ...
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WeChat
WeChat or Weixin in Chinese ( zh, c=微信, p=Wēixìn , l=micro-message) is an instant messaging, social media, and mobile payment mobile app, app developed by Tencent. First released in 2011, it became the world's largest standalone mobile app in 2018 with over 1 billion monthly active users. The Chinese version of WeChat, Weixin, has been described as China's "app for everything" and a super-app because of its wide range of functions. WeChat provides text messaging, hold-to-talk voice messaging, broadcast (one-to-many) messaging, video conferencing, video games, mobile payment, sharing of photographs and videos and location sharing. Accounts registered using Chinese phone numbers are managed under the Weixin brand, and their data is stored in mainland China and subject to Weixin's terms of service and privacy policy. Non-Chinese numbers are registered under WeChat, and WeChat users are subject to a more liberal terms of service and better privacy policy, and their data is st ...
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Instant Messaging
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involving simple text message exchanges, modern IM applications and services (also called "social messengers", "messaging apps", "chat apps" or "chat clients") tend to also feature the exchange of multimedia, emojis, file transfer, VoIP (voice calling), and video chat capabilities. Instant messaging systems facilitate connections between specified known users (often using a contact list also known as a "buddy list" or "friend list") or in chat rooms, and can be standalone apps or integrated into a wider social media platform, or in a website where it can, for instance, be used for conversational commerce. Originally the term "instant messaging" was distinguished from " text messaging" by being run on a computer network instead of a cellula ...
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Grab (company)
Grab Holdings Inc. is a multinational technology company headquartered in One-North, Singapore. It is the developer of a super-app for ride-hailing, food delivery, and digital payment services on mobile devices that operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, and Vietnam. The company was founded as MyTeksi by Anthony Tan and Tan Hooi Ling in 2012 to make taxi rides safer in Malaysia. By 2016, it was rebranded as Grab with an expansion of partnerships in Southeast Asia that coincided with the development of products for courier A courier is a person or organization that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are ...s. Grab is Southeast Asia's first decacorn and the biggest technology startup in the region. It became publicly traded on the NASDAQ in 2021, following ...
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Alipay
Alipay () is a third-party mobile and online payment platform, established in Hangzhou, China in February 2004 by Alibaba Group and its founder Jack Ma. In 2015, Alipay moved its headquarters to Pudong, Shanghai, although its parent company Ant Financial remains Hangzhou-based. Alipay overtook PayPal as the world's largest mobile (digital) payment platform in 2013. As of June 2020, Alipay serves over 1.3 billion users and 80 million merchants. According to the statistics of the fourth quarter of 2018, Alipay has a 55.32% share of the third-party payment market in mainland China, and it continues to grow. Along with WeChat, Alipay has been described to be China's super-app with a wide range of functionalities including ridesharing, travel booking and medical appointments. History The service was first launched in 2003, by Taobao. The People's Bank of China, China's central bank, issued licensing regulations in June 2010 for third-party payment providers. It also issued ...
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Traveloka
PT Trinusa Travelindo, operating as Traveloka, is an Indonesian technology company focused on travel and ticketing. Operating a service website and mobile application of the same name and based out of Jakarta, Traveloka is active in eight countries, and in 2022 remained the largest online travel app in Southeast Asia. Founded in 2012 as a travel search engine, it now also offers services such as cruises, attraction tickets, activities, transportation rentals, and restaurant vouchers. It also provides financial services such as credit and insurance. Classified as a Unicorn (finance), unicorn company and regarded as functionally similar to Expedia, in 2022, Traveloka was valued at approximately US$3 billion. History Founding (2012–2013) Traveloka was established in February 2012 by three Indonesian software engineers: Ferry Unardi, Albert, and Derianto Kusuma. Unardi and Albert had met while studying computer science in the United States, while Unardi met Kusuma while both wer ...
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Jakarta
Jakarta (; , Betawi language, Betawi: ''Jakartè''), officially the Special Capital Region of Jakarta (; ''DKI Jakarta'') and formerly known as Batavia, Dutch East Indies, Batavia until 1949, is the capital and largest city of Indonesia and an autonomous region at the provincial level. Lying on the northwest coast of Java, the world's List of islands by population, most populous island, Jakarta is the List of cities in ASEAN by population, largest metropole in Southeast Asia and serves as the diplomatic capital of ASEAN. The Special Region has a status equivalent to that of a Provinces of Indonesia, province and is bordered by two other provinces: West Java to the south and east; and Banten to the west. Its coastline faces the Java Sea to the north, and it shares a maritime border with Lampung to the west. Jakarta metropolitan area, Jakarta's metropolitan area is List of ASEAN country subdivisions by GDP, ASEAN's second largest economy after Singapore. In 2023, the city's Gros ...
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Fintech
Financial technology (abbreviated as fintech) refers to the application of innovative technologies to products and services in the financial industry. This broad term encompasses a wide array of technological advancements in financial services, including mobile banking, online lending platforms, digital payment systems, robo-advisors, and blockchain-based applications such as cryptocurrencies. Financial technology companies include both startups and established technology and financial firms that aim to improve, complement, or replace traditional financial services. Evolution The evolution of financial technology spans over a century, marked by significant technological innovations that have revolutionized the financial industry. While the application of technology to finance has deep historical roots, the term "financial technology" emerged in the late 20th century and gained prominence in the 1990s. The earliest documented use of the term dates back to 1967, appearing in a ...
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