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SpeechCycle
SpeechCycle was a company located in New York City that developed technology that enabled Rich Phone Applications (RPA). RPA is a category of customer interaction solutions that orchestrate and extend enterprise systems to the end customer through a natural language interface that is accessible over multiple channels including smartphones. SpeechCycle was acquired by Synchronoss, a NJ based company, in April 2012. History SpeechCycle (formerly Telleureka) was founded in August 2001 by Zor Gorelov(CEO), Ruth Brown (President), and Victor Goltsman (SVP of Operations). The three of them had previously founded Buzz Company which was later acquired by Multex in 2000. The management team has grown to include Alan Pan (SVP of Marketing), Roberto Pieraccini (who joined as CTO in 2005), Albert Kim (SVP of Engineering), David Ho (SVP of Business Solutions) and L. Mario Mascioli (SVP of Worldwide Sales and Channels). SpeechCycle develops complex self-service applications for troubleshooting ...
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Roberto Pieraccini
Roberto Pieraccini (born 15 November 1955 in Genoa, Italy) is an Italian and US electrical engineer working in the field of speech recognition, natural language understanding, and spoken dialog systems. He is currently Director of Engineering at Google in Zurich, Switzerland, within the Google Assistant organization. He has been an active contributor to speech research and technology since 1981. Education He obtained a degree in electrical engineering from the University of Pisa in 1980 with a thesis on the equalization of data channels. Career After his graduation, between 1981 and 1989 he worked at CSELT (Centro Studi e Laboratori Telecomunicazioni), the then Italian telephone company's research center, at Bell Labs (Murray Hill, NJ) between 1990 and 1995, and AT&T Labs (Florham Park, NJ) between 1995 and 1999. In 1999 he was Director of the Natural Dialog group at SpeechWorks International until the company was acquired by Scansoft in 2003, and then held a position of manag ...
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