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I-statements
In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, values, etc. of the person speaking, generally expressed as a sentence beginning with the word "I", and is contrasted with a "you-message" or "you-statement", which often begins with the word "you" and focuses on the person spoken to. Thomas Gordon coined the term "I message" in the 1960s while doing play therapy with children. He added the concept to his book for parents, '' P.E.T.: Parent Effectiveness Training'' (1970). Not every message that begins with the word "I" is an I-message. I-messages are often used with the intent to be assertive without putting the listener on the defensive by avoiding accusations. They are also used to take ownership for one's feelings rather than implying that they are caused by another person. An example of this would be to say: "I really am getting backed up on my work since I don't have the financial report yet", rather than: "you didn't ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Assertive
Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. ''Dorland's Medical Dictionary'' defines assertiveness as: :"a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another (assuming a position of dominance) or submissively permitting another to ignore or deny one's rights or point of view." Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned. Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information. Assertive people are able to be outspoken and analyze information and ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Interpersonal Communication
Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals. Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5) relational dialectics; and 6) social interactions that are mediated by technology. A large number of scholars have described their work as research into interpersonal communication. There is considerable variety in how this area of study is conceptually and operationally defined.Knapp & Daly, 2011) Researchers in interpersonal communication come from many different research paradigms and theoretical tra ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Mentoring
Mentorship is the influence, guidance, or direction given by a mentor. A mentor is someone who teaches or gives help and advice to a less experienced and often younger person. In an organizational setting, a mentor influences the personal and professional growth of a mentee. Most traditional mentorships involve having senior employees mentor more junior employees, but mentors do not necessarily have to be more senior than the people they mentor. What matters is that mentors have experience that others can learn from. According to the Business Dictionary, a mentor is a senior or more experienced person who is assigned to function as an advisor, counsellor, or guide to a junior or trainee. The mentor is responsible for offering help and feedback to the person under their supervision. A mentor's role, according to this definition, is to use their experience to help a junior employee by supporting them in their work and career, providing comments on their work, and, most crucially, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
The Hong Kong Journal Of Social Work
''The Hong Kong Journal of Social Work'' is a bilingual academic journal published by the Hong Kong Social Workers Association Limited in collaboration with World Scientific in English and Chinese Chinese can refer to: * Something related to China * Chinese people, people of Chinese nationality, citizenship, and/or ethnicity **''Zhonghua minzu'', the supra-ethnic concept of the Chinese nation ** List of ethnic groups in China, people of .... It emphasizes articles related to the field of social work, written in the local context. Abstracting and indexing The journal is indexed by Sociological Abstracts and the International Bibliography of the Social Sciences. {{DEFAULTSORT:Hong Kong Journal of Social Work World Scientific academic journals Publications established in 1967 Multilingual journals Sociology journals ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Passivity (behavior)
Deference (also called submission or passivity) is the condition of submitting to the espoused, legitimate influence of one's superior or superiors. Deference implies a yielding or submitting to the judgment of a recognized superior, out of respect or reverence. Deference has been studied extensively by political scientists, sociologists, and psychologists. Politics Smolenski (2005) examines deference in colonial Pennsylvania, to see how claims to political authority were made, justified, and accepted or rejected. He focuses on the "colonial speech economy," that is, the implicit rules that determined who was allowed to address whom and under what conditions, and describes how the qualities that inspired deference changed in the province from 1691 to 1764. The Quaker elite initially established a monopoly on political leadership based on what they believed to be their inherent civic virtue grounded in their religious and social class. By 1760, this view had been discredited an ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Passive Aggression
Passive-aggressive behavior is characterized by a pattern of passive hostility and an avoidance of direct communication. Inaction where some action is socially customary is a typical passive-aggressive strategy (showing up late for functions, staying silent when a response is expected). Such behavior is sometimes protested by associates, evoking exasperation or confusion. People who are recipients of passive-aggressive behavior may experience anxiety due to the discordance between what they perceive and what the perpetrator is saying. Application Psychology In psychology, "passive-aggression" is one of the most misused of psychological terms . After some debate, the American Psychiatric Association dropped it from the list of personality disorders in the DSM IV as too narrow to be a full-blown diagnosis and not well enough supported by scientific evidence to meet increasingly rigorous standards of definition . Culturally, the ambiguous "passive-aggressive" label is misused by l ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Flaming (Internet)
Flaming or roasting is the act of posting insults, often including profanity or other offensive language, on the internet. This term should not be confused with the term trolling, which is the act of someone going online, or in person, and causing discord. Flaming emerged from the anonymity that Internet forums provide cover for users to act more aggressively. Anonymity can lead to disinhibition, which results in the swearing, offensive, and hostile language characteristic of flaming. Lack of social cues, less accountability of face-to-face communications, textual mediation and deindividualization are also likely factors. Deliberate flaming is carried out by individuals known as flamers, which are specifically motivated to incite flaming. These users specialize in flaming and target specific aspects of a controversial conversation While these behaviors may be typical or expected in certain types of forums, they can have dramatic, adverse effects in others. Flame wars can have a las ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Face Saving
Face is a class of behaviors and customs practiced mainly in Asian cultures, associated with the morality, honor, and authority of an individual (or group of individuals), and its image in social groups. Face refers to a sociological concept in general linked to the dignity and prestige that a person has in terms of their social relationships. This idea with different nuances is observed in many societies and cultures such as Chinese, Arabic, Indonesian, Korean, Malaysian, Laotian, Indian, Japanese, Vietnamese, Filipino, Thai, Russian and other Slavic cultures. Face has more meanings within the context of Chinese culture. Definitions Although Chinese writer Lin Yutang claimed "face cannot be translated or defined", these definitions have been created: * Face is an image of self delineated in terms of approved social attributes. * Face is the respectability and/or deference which a person can claim for themself or from others. * Face is a quality that can be lost, maintain ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Conflict Resolution
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective negotiation. Dimensions of resolution typically parallel the dimensions of conflict in the way the conflict is processed. Cognitive resolution is the way disputants understand and view the conflict, with beliefs, perspectives, understandings and attitudes. Emotional resolution is in the way disputants feel about a conflict, the emotional energy. Behavioral resolution is reflective of how the disputants act, their behavior. Ultimately a wide range of methods and procedures for addressing conflict exist, including negotiation, mediation, mediation-arbitration, diplomacy, and creative peacebuil ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
