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Batho Pele
Batho Pele (Sotho-Tswana language, Sotho-Tswana: "People First") is a South African political initiative. The initiative was introduced by the Nelson Mandela, Mandela Administration on October 1, 1997, to stand for the better delivery of goods and services to the public. The Batho Pele initiative aims to enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services. Batho Pele requires that eight service delivery principles be implemented * regularly consult with customers * set service standards * increase access to services * ensure higher levels of courtesy * provide more and better information about services * increase openness and trans ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Nelson Mandela
Nelson Rolihlahla Mandela (; ; 18 July 1918 – 5 December 2013) was a South African anti-apartheid activist who served as the first president of South Africa from 1994 to 1999. He was the country's first black head of state and the first elected in a fully representative democratic election. His government focused on dismantling the legacy of apartheid by fostering racial reconciliation. Ideologically an African nationalist and socialist, he served as the president of the African National Congress (ANC) party from 1991 to 1997. A Xhosa, Mandela was born into the Thembu royal family in Mvezo, Union of South Africa. He studied law at the University of Fort Hare and the University of Witwatersrand before working as a lawyer in Johannesburg. There he became involved in anti-colonial and African nationalist politics, joining the ANC in 1943 and co-founding its Youth League in 1944. After the National Party's white-only government established apartheid, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
