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Asterisk (PBX)
Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints, such as customary telephone sets, destinations on the public switched telephone network (PSTN), and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing. Asterisk was created in 1999 by Mark Spencer of Digium, which since 2018 is a division of Sangoma Technologies Corporation. Originally designed for Linux, Asterisk runs on a variety of operating systems, including NetBSD, OpenBSD, FreeBSD, macOS, and Solaris, and can be installed in embedded systems based on OpenWrt. Features The Asterisk software includes many features available in commercial and proprietary PBX systems: voice mail, conference callin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Sangoma Technologies Corporation
Sangoma Technologies Corporation (Sangoma) provides Communications as a Service (“CaaS”) products globally for businesses. It was founded in 1984. It is publicly traded on the Toronto Stock Exchange. Acquisitions Sangoma acquired FreePBX FreePBX is a web-based open-source graphical user interface (GUI) that manages Asterisk, a voice over IP and telephony server. FreePBX is licensed under the GNU General Public License version 3. It is a component of the FreePBX Distro, which is ... publisher Schmooze on January 2, 2015. FreePBX, an open source GUI (graphical user interface) that controls and manages Asterisk, is bundled into various Asterisk-based third-party products such as trixbox, PBX in a Flash and Incredible PBX. Sangoma acquired Digium, Inc., a communications technology company based in Huntsville, Alabama, on September 5, 2018. References External links * {{Official website Computer companies of Canada Networking hardware companies FreePBX Compani ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
John Wiley & Sons
John Wiley & Sons, Inc., commonly known as Wiley (), is an American multinational publishing company founded in 1807 that focuses on academic publishing and instructional materials. The company produces books, journals, and encyclopedias, in print and electronically, as well as online products and services, training materials, and educational materials for undergraduate, graduate, and continuing education students. History The company was established in 1807 when Charles Wiley opened a print shop in Manhattan. The company was the publisher of 19th century American literary figures like James Fenimore Cooper, Washington Irving, Herman Melville, and Edgar Allan Poe, as well as of legal, religious, and other non-fiction titles. The firm took its current name in 1865. Wiley later shifted its focus to scientific, technical, and engineering subject areas, abandoning its literary interests. Wiley's son John (born in Flatbush, New York, October 4, 1808; died in East Orang ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Automatic Call Distribution
An automated call distribution system, commonly known as automatic call distributor (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the number they dialed, the time of day or a response to an automated voice prompt. Advanced ACD systems may use digital technologies such as Computer telephony integration (CTI), computer-supported telecommunications applications (CSTA) or IVR as input to determine the route to a person or voice announcement that will serve the caller. Experts claim that "the invention of ACD technology made the concept of a call centre possible." Background A Private Branch Exchange (PBX) is a telephone exchange device that acts as a switchboard to route phone calls within an organisation. This technology developed into Automated Call Distribution systems using computer technology to automati ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Interactive Voice Response
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems. IVR systems can be used standing alone to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. In combination with systems such an automated attendant and ACD, call routing can be optimized for a better ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Conference Call
A conference call is a telephone call in which someone talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens into the call and cannot speak. It is sometimes called ATC (audio teleconference). Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a "conference bridge," which is a specialized type of equipment that links telephone lines. Companies commonly use a specialized service provider who maintains the conference bridge, or who provides the phone numbers and PIN codes that participants dial to access the meeting or conference call. These service providers can often dial-out to participants, connecting them to call and introducing them to the parties who are o ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Mail
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers (in the US). History The term ''Voicemail'' was coined by Televoice International (later Voicemail International, or VMI) for their introduction of the first US-wide Voicemail service in 1980. Although VMI trademarked the term, it eventually became a ge ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
OpenWrt
OpenWrt (from ''open wireless router'') is an open-source project for embedded operating systems based on Linux, primarily used on embedded devices to route network traffic. The main components are Linux, util-linux, musl, and BusyBox. All components have been optimized to be small enough to fit into the limited storage and memory available in home routers. OpenWrt is configured using a command-line interface (ash shell) or a web interface (LuCI). There are about 8000 optional software packages available for installation via the opkg package management system. OpenWrt can run on various types of devices, including CPE routers, residential gateways, smartphones, pocket computers (e.g. Ben NanoNote). It is also possible to run OpenWrt on personal computers and laptops. History The OpenWrt project was started in 2004 after Linksys had built the firmware for their WRT54G series of wireless routers with code licensed under the GNU General Public License. Under the terms ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Solaris (operating System)
Solaris is a proprietary Unix operating system originally developed by Sun Microsystems. After the Sun acquisition by Oracle in 2010, it was renamed Oracle Solaris. Solaris superseded the company's earlier SunOS in 1993, and became known for its scalability, especially on SPARC systems, and for originating many innovative features such as DTrace, ZFS and Time Slider. Solaris supports SPARC and x86-64 workstations and servers from Oracle and other vendors. Solaris was registered as compliant with the Single UNIX Specification until 29 April 2019. Historically, Solaris was developed as proprietary software. In June 2005, Sun Microsystems released most of the codebase under the CDDL license, and founded the OpenSolaris open-source project. With OpenSolaris, Sun wanted to build a developer and user community around the software. After the acquisition of Sun Microsystems in January 2010, Oracle decided to discontinue the OpenSolaris distribution and the development mode ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
MacOS
macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac computers. Within the market of desktop and laptop computers it is the second most widely used desktop OS, after Microsoft Windows and ahead of ChromeOS. macOS succeeded the classic Mac OS, a Mac operating system with nine releases from 1984 to 1999. During this time, Apple cofounder Steve Jobs had left Apple and started another company, NeXT, developing the NeXTSTEP platform that would later be acquired by Apple to form the basis of macOS. The first desktop version, Mac OS X 10.0, was released in March 2001, with its first update, 10.1, arriving later that year. All releases from Mac OS X 10.5 Leopard and after are UNIX 03 certified, with an exception for OS X 10.7 Lion. Apple's other operating systems (iOS, iPadOS, watchOS, tvOS, audioOS) are derivatives of macOS. A promi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
FreeBSD
FreeBSD is a free and open-source Unix-like operating system descended from the Berkeley Software Distribution (BSD), which was based on Research Unix. The first version of FreeBSD was released in 1993. In 2005, FreeBSD was the most popular open-source BSD operating system, accounting for more than three-quarters of all installed and permissively licensed BSD systems. FreeBSD has similarities with Linux, with two major differences in scope and licensing: FreeBSD maintains a complete system, i.e. the project delivers a kernel, device drivers, userland utilities, and documentation, as opposed to Linux only delivering a kernel and drivers, and relying on third-parties for system software; FreeBSD source code is generally released under a permissive BSD license, as opposed to the copyleft GPL used by Linux. The FreeBSD project includes a security team overseeing all software shipped in the base distribution. A wide range of additional third-party applications may be i ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
OpenBSD
OpenBSD is a security-focused, free and open-source, Unix-like operating system based on the Berkeley Software Distribution (BSD). Theo de Raadt created OpenBSD in 1995 by forking NetBSD 1.0. According to the website, the OpenBSD project emphasizes "portability, standardization, correctness, proactive security and integrated cryptography." The OpenBSD project maintains portable versions of many subsystems as packages for other operating systems. Because of the project's preferred BSD license, many components are reused in proprietary and corporate-sponsored software projects. The firewall code in Apple's macOS is based on OpenBSD's PF firewall code, Android's Bionic C standard library is based on OpenBSD code, LLVM uses OpenBSD's regular expression library, and Windows 10 uses OpenSSH (OpenBSD Secure Shell) with LibreSSL. The word "open" in the name OpenBSD refers to the availability of the operating system source code on the Internet, although the word "open" in the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
NetBSD
NetBSD is a free and open-source Unix operating system based on the Berkeley Software Distribution (BSD). It was the first open-source BSD descendant officially released after 386BSD was forked. It continues to be actively developed and is available for many platforms, including servers, desktops, handheld devices, and embedded systems. The NetBSD project focuses on code clarity, careful design, and portability across many computer architectures. Its source code is publicly available and permissively licensed. History NetBSD was originally derived from the 4.3BSD-Reno release of the Berkeley Software Distribution from the Computer Systems Research Group of the University of California, Berkeley, via their Net/2 source code release and the 386BSD project. The NetBSD project began as a result of frustration within the 386BSD developer community with the pace and direction of the operating system's development. The four founders of the NetBSD project, Chris Demetriou, Theo d ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
