ZoomSystems specializes in the design, technology, software development, and operation of
automated retail
Automated retail is the category of self-service, standalone kiosks that operate as fully automatic retail stores through the use of software integrations to replace the traditional retail services inside in a traditional retail store. These stan ...
stores. ZoomSystems technology and services support automated, self-service
retail
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and th ...
stores called
ZoomShops located in
airports,
mall
Mall commonly refers to a:
* Shopping mall
* Strip mall
* Pedestrian street
* Esplanade
Mall or MALL may also refer to:
Places Shopping complexes
* The Mall (Sofia) (Tsarigradsko Mall), Sofia, Bulgaria
* The Mall, Patna, Patna, Bihar, India
...
s, military bases and retailers.
ZoomSystems service offerings include location procurement, supply chain integration, inventory management, account management, creative services and project management. The company has partnered with well-known brands to open over 1,000 ZoomShops across the U.S., Europe and Japan. ZoomSystems has partnered with companies such as
Best Buy
Best Buy Co. Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebra ...
,
Apple
An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ances ...
,
Macy's
Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
,
Proactiv Solution,
Procter & Gamble
The Procter & Gamble Company (P&G) is an American multinational consumer goods corporation headquartered in Cincinnati, Ohio, founded in 1837 by William Procter and James Gamble. It specializes in a wide range of personal health/consumer he ...
and Max Wellness.
Product types currently offered in ZoomShops include consumer electronics, cosmetics, wireless accessories and personal health products.
ZoomSystems corporate headquarters is located in
San Francisco
San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
, California.
History

In 2002, after several years of research and development to create the kiosk,
Gower Smith, a serial entrepreneur, founded ZoomSystems (New Zoom, Inc.). Two years later, in 2004, ZoomSystems partnered with Sanyo to develop an automated delivery hardware system and developed the software that operates each ZoomShop. The typical ZoomShop allows the consumer to purchase products using a
touch screen
A touchscreen or touch screen is the assembly of both an input ('touch panel') and output ('display') device. The touch panel is normally layered on the top of an electronic visual display of an information processing system. The display is ofte ...
interface. Once a product is purchased, the robotic arm delivers it into the pickup box and charges the consumer's credit card.
Each ZoomShop is designed to scale onto the Internet-ready, networked platform.
In October 2006, ZoomSystems entered into an agreement with
Federated Department Stores
Macy's, Inc. (originally Federated Department Stores, Inc.) is an American conglomerate holding company. Upon its establishment, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene's, and Shilli ...
to test more than 100 ZoomShops within retailer
Macy's
Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
. After the test, Macy's decided to roll out e-Spot ZoomShops as a replacement for the Electronics department in over 400 locations. Over 100
Best Buy
Best Buy Co. Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebra ...
Express ZoomShops have rolled out into airports and malls across the U.S. carrying products from
Apple
An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ances ...
and many other electronics brands.
In September 2015, ZoomSystems entered into
Chapter 11
Chapter 11 of the United States Bankruptcy Code ( Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, whet ...
bankruptcy protection. The documents were filed in the U.S
bankruptcy court
United States bankruptcy courts are courts created under Article I of the United States Constitution. The current system of bankruptcy courts was created by the United States Congress in 1978, effective April 1, 1984. United States bankruptcy ...
in San Francisco.
In December 2015, ZoomSystems emerged from bankruptcy with new financing and under new ownership.
See also
*
Automated retail
Automated retail is the category of self-service, standalone kiosks that operate as fully automatic retail stores through the use of software integrations to replace the traditional retail services inside in a traditional retail store. These stan ...
Notes
{{reflist
External links
ZoomSystems website- The latest trend in retail shopping
- ZoomSystems comes to Best Buy hometown
Specialty RetailZoomSystems Company Overview
Technology companies of the United States
2002 establishments in the United States