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Zavvi was a British music and entertainment retailer, founded in September 2007 by Simon Douglas and Steve Peckham purchasing and renaming the UK division of
Virgin Megastores Virgin Megastores is an international entertainment retailing chain, founded in early 1976 by Richard Branson as a record shop on London's Oxford Street. In 1979 the company opened their first Megastore at the end of Oxford Street and Tottenh ...
. In December 2008, the retailer entered administration, and the final stores closed down in February 2009.


History

In September 2007, it was announced that the UK arm of the
Virgin Megastores Virgin Megastores is an international entertainment retailing chain, founded in early 1976 by Richard Branson as a record shop on London's Oxford Street. In 1979 the company opened their first Megastore at the end of Oxford Street and Tottenh ...
brand was to break away from the Virgin Group. A
management buyout A management buyout (MBO) is a form of acquisition in which a company's existing managers acquire a large part, or all, of the company, whether from a parent company or individual. Management- and/or leveraged buyouts became noted phenomena of 19 ...
offer was led by managing director, Simon Douglas, and finance director, Steve Peckham, reportedly for just £1. Zavvi became the largest independent entertainment retailer in the UK. All 125 stores traded under the Zavvi brand, although some stores retained an individual
Virgin Media Virgin Media Limited is a British telecommunications company which provides telephone, television and internet services in the United Kingdom. Its headquarters are at Green Park in Reading, England. It is owned by Virgin Media O2, a 50:50 ...
concession that operated independently from the Zavvi store. In October 2007, the company updated its logo to feature a ''Z'' in the dot of the i. Zavvi Ireland had made a loss of €3.4 million in the year ending March 2007. In September 2007, Douglas announced that Zavvi would focus on the sale of games to compete with
Game A game is a structured type of play usually undertaken for entertainment or fun, and sometimes used as an educational tool. Many games are also considered to be work (such as professional players of spectator sports or video games) or art ...
and
Gamestation Gamestation was a chain of retail shops in the United Kingdom selling used and new video games. It was the second largest specialist video game retailer in the United Kingdom until it was acquired by Game in May 2007, a group which owns many d ...
. Plans were revealed for Zavvi to differentiate itself from its competitors with limited editions and exclusive products in addition to increasing the stores online market share during the next year. Following a trial period, it was announced on 28 March 2008 that all Zavvi stores would feature a book department.Prior to entering administration, Zavvi was in the process of creating an online download service, Zavvi Downloads, intended to compete with services including
Napster Napster was an American proprietary peer-to-peer (P2P) file sharing application primarily associated with digital audio file distribution. Founded by Shawn Fanning and Sean Parker, the platform originally launched on June 1, 1999. Audio shared ...
and the iTunes Store. It was planned the service would offer music which would not carry any
digital rights management Digital rights management (DRM) is the management of legal access to digital content. Various tools or technological protection measures, such as access control technologies, can restrict the use of proprietary hardware and copyrighted works. DRM ...
, meaning that it could be transferred to any portable music player without restrictions. It would also have a catalogue of films and TV shows, games and mobile content. On 15 January 2009,
Ernst & Young EY, previously known as Ernst & Young, is a multinational corporation, multinational professional services partnership, network based in London, United Kingdom. Along with Deloitte, KPMG and PwC, it is one of the Big Four accounting firms, Big F ...
announced that Zavvo Downloads was scrapped as the company entered administration.


Administration

In December 2008, ''
The Daily Telegraph ''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a British daily broadsheet conservative newspaper published in London by Telegraph Media Group and distributed in the United Kingdom and internationally. It was found ...
'' reported that Zavvi was seeking help from the Virgin Group to guarantee millions of pounds worth of its stock payments to Woolworths' Entertainment UK (EUK) as EUK had entered into
administration Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people. ** Administrative assistant, traditionally known as a se ...
. ''
The Times ''The Times'' is a British Newspaper#Daily, daily Newspaper#National, national newspaper based in London. It began in 1785 under the title ''The Daily Universal Register'', adopting its modern name on 1 January 1788. ''The Times'' and its si ...
'' reported that
Ernst & Young EY, previously known as Ernst & Young, is a multinational corporation, multinational professional services partnership, network based in London, United Kingdom. Along with Deloitte, KPMG and PwC, it is one of the Big Four accounting firms, Big F ...
might step in if Zavvi could not pay EUK the value of the stock which amounted to a £106 million debt. Zavvi was forced to shut down its online operations as it entered into talks with EUK and
Deloitte & Touche Deloitte is a Multinational corporation, multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four a ...
, EUK's administrators. A spokesman for Virgin said that a deal had been done with the administrator of Woolworths, which accepted £40 million to settle the debt. On 8 December 2008, Zavvi suspended its sale of gift cards citing the problems with its supplier, EUK, as the cause. On 24 December 2008, the Zavvi UK group went into
administration Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people. ** Administrative assistant, traditionally known as a se ...
owing to the loss of its supplier as the company was unable to source stock. Zavvi had attempted to buy supplies from alternative suppliers but experienced difficulties in obtaining favourable credit terms or acceptable prices. This placed pressure on the company's
working capital Working capital (WC) is a financial metric which represents operating liquidity available to a business, organisation, or other entity, including governmental entities. Along with fixed assets such as plant and equipment, working capital is consi ...
and when quarterly rents of approximately £13 million were due on 25 December 2008, the directors were unable to meet their creditor liabilities. Ernst & Young LLP was appointed administrator, and Zavvi continued to trade while a buyer was sought. Zavvi Guernsey was liquidated, but Zavvi Ireland was not at the time subject to any formal insolvency proceedings. At the time of administration, Zavvi had 114 stores in the UK and 11 in Ireland, employing 2,363 permanent staff and 1,052 temporary staff. All stores opened as normal on
Boxing Day Boxing Day, also called as Offering Day is a holiday celebrated after Christmas Day, occurring on the second day of Christmastide (26 December). Boxing Day was once a day to donate gifts to those in need, but it has evolved to become a part ...
/
Saint Stephen's Day Saint Stephen's Day, also called the Feast of Saint Stephen, is a Christian saint's day to commemorate Saint Stephen, the first Christian martyr or protomartyr, celebrated on 26 December in Western Christianity and 27 December in Eastern Ch ...
, 26 December, for the normal post-Christmas sale. Zavvi Ireland entered liquidation in January 2009. On 13 January, Zavvi Entertainment Group Limited entered administration. In January 2009, HMV revealed that it had acquired five stores in Ireland and nine in the United Kingdom, saving 269 jobs. The purchase price for the nine UK stores was approximately £630,000. Head Entertainment, a company created by former managing director Simon Douglas and his business partner Les Whitfield, purchased five stores. A total of 222 employees together with the remaining Zavvi stock were transferred to Head, and the total purchase cost was £111,000. In February 2009, the final Zavvi stores were closed.


Zavvi.com (2009–present)

In February 2009,
The Hut Group THG plc, formerly The Hut Group, is a British e-commerce retail company headquartered in Manchester, England. It sells own-brand and third-party cosmetics and dietary supplements online. In January 2025, it demerged its technology and logistic ...
(THG) bought the Zavvi assets from administration. Zavvi.co.uk was relaunched on 2 March 2009. The website was renamed from Zavvi.co.uk to Zavvi.com in October 2009. No physical stores were re-opened. In July 2023, THG confirmed the sale of its OnDemand division, including Zavvi, to its existing leadership team as ZavviGroup Ltd, with financial backing from investment firm
Gordon Brothers Gordon Brothers Group is a retail focused investment firm that was founded in 1903 by Jacob Gordon. The firm has made headlines with its acquisition of Polaroid from bankruptcy in 2009 and its subsequent sale to Polish businessman Wiaczesław Smo ...
.


References

{{Commons category, Zavvi British companies established in 2007 Retail companies established in 2007 Online retailers of the United Kingdom Retail companies of England