Yahoo Mobile (stylized as yahoo''!'' mobile) was an all-digital

wireless carrier A mobile network operator (MNO), also known as a mobile network provider, mobile network carrier, mobile , wireless service provider, wireless carrier, wireless operator, wireless telco, or cellular company, is a telecommunications provider of se ...

in the United States, owned and operated wholly by

Verizon Media Verizon Communications Inc. ( ), is an American telecommunications company headquartered in New York City. It is the world's second-largest telecommunications company by revenue and its mobile network is the largest wireless carrier in the ...

. It offered unlimited text, talk, data, and hotspot, on Verizon's

4G LTE In telecommunications, long-term evolution (LTE) is a standard for wireless broadband communication for cellular mobile devices and data terminals. It is considered to be a "transitional" 4G technology, and is therefore also referred to as 3 ...

and 5G Networks. Yahoo Mobile competed primarily against

T-Mobile T-Mobile is the brand of telecommunications by Deutsche Telekom Deutsche Telekom AG (, ; often just Telekom, DTAG or DT; stylised as ·T·) is a partially state-owned German telecommunications company headquartered in Bonn and the largest telec ...

's Metro by T-Mobile and

AT&T AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the w ...

's Cricket Wireless as part of the prepaid wireless service provider brands. It was owned by

and was founded in 2020.

History

Yahoo Mobile was launched by Verizon on March 11, 2020 following a press announcement. At launch, the service was the same as Visible albeit with a higher price of $39.99 per month for unlimited calls, data and mobile hotspot usage. Yahoo Mobile was dissolved following the acquisition of its parent company

Customer complaints

The company had faced numerous complaints since its inception related to its lackluster or non-existent customer support, which was only available via chat through their Android or

iOS Ios, Io or Nio (, ; ; locally Nios, Νιός) is a Greek island in the Cyclades group in the Aegean Sea. Ios is a hilly island with cliffs down to the sea on most sides. It is situated halfway between Naxos and Santorini. It is about long an ...

app, and social media platforms

Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...

and

Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...

. The company had no phone number, and thus no customer support via telephone.

Network

Coverage

Yahoo Mobile provided wireless services in the contiguous United States and Hawaii via parent, Verizon's nationwide CDMA, EVDO, LTE, and 5G networks.

Phone Support

From launch, Yahoo Mobile supported unlocked

iPhone The iPhone is a line of smartphones developed and marketed by Apple that run iOS, the company's own mobile operating system. The first-generation iPhone was announced by then–Apple CEO and co-founder Steve Jobs on January 9, 2007, at ...

and Android devices.

Services

* Yahoo Mail Pro * Account Pro * Visible Protect

Marketing

Yahoo Mobile's target audience was primarily young adults looking for a cheap and affordable phone service. On October 29, 2020, Yahoo Mobile launched a carrier branded smartphone. The ZTE Blade A3Y was a rebrand of the original ZTE Blade A3 by sister company Visible. It included pre-installed Yahoo branded apps such as Mail, News, Sports, Finance, Weather, and Mobile. Customers could get the phone for free if they swapped in their existing phone.

Retail presence

Yahoo Mobile products and services were sold via the yahoomobile.com web site.

References

External links

{{US mobile phone companies Mobile virtual network operators Wireless carriers 2020 establishments in the United States