Wiki-PR is a
consulting firm that formerly marketed the ability to edit
Wikipedia
Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read ref ...
by "...directly edit
ngyour page using our network of established Wikipedia editors and admin
.
It received media attention in 2013 after a
sockpuppet investigation resulted in more than 250 Wikipedia user accounts being blocked or banned. The
Wikimedia Foundation
The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best kno ...
changed its
terms of use in the wake of the investigation, requiring anyone paid to edit Wikipedia to openly disclose their affiliations.
Despite the ban, the firm continued to make undisclosed edits in violation of the terms of use.
Company
Wiki-PR was created in 2010 by Darius Fisher, its current
chief operating officer
A chief operating officer or chief operations officer, also called a COO, is one of the highest-ranking executive positions in an organization, composing part of the " C-suite". The COO is usually the second-in-command at the firm, especially if t ...
, and Jordan French, its current
chief executive officer
A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especial ...
.
Confirmed clients include
Priceline and Emad Rahim, and suspected clients include
Viacom, among many others.
The firm claimed to have
Wikipedia administrator access
enabling it to manage the Wikipedia presence of more than
[ archived November 14, 2013] Wiki-PR has been reported to use "aggressive
email marketing" to acquire new customers.
[
]
Investigation and company reaction
An investigation of sockpuppet accounts on Wikipedia that began in 2012 implicated hundreds of accounts. Wiki-PR's involvement was confirmed after four customers of Wiki-PR spoke anonymously to ''The Daily Dot
''The Daily Dot'' is a digital media company covering the culture of the Internet and the World Wide Web. Founded by Nicholas White in 2011, ''The Daily Dot'' is headquartered in Austin, Texas.
The site, conceived as the Internet's "hometow ...
'' journalist Simon Owens, and two others, Priceline.com and Emad Rahim, spoke to ''Vice
A vice is a practice, behaviour, or Habit (psychology), habit generally considered immorality, immoral, sinful, crime, criminal, rude, taboo, depraved, degrading, deviant or perverted in the associated society. In more minor usage, vice can refe ...
'' journalist Martin Robbins. In addition to violating rules against sockpuppeting, Wiki-PR violated Wikipedia rules by citing articles that were planted on business content farms and various other websites that accept contributions from any Internet user as sources for Wikipedia entries, creating a false impression of credibility. The same websites were used repeatedly, and their presence in various Wikipedia articles aided investigators in identifying articles the company had worked on.
The investigation led to the Wikipedia community blocking hundreds of paid Wikipedia editing accounts believed to be connected to Wiki-PR that had edited contrary to Wikipedia's rules.
In 2014 ''The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' described Wiki-PR's methods:
In ''The Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'', French was quoted as saying that Wiki-PR is a research and writing firm, counseling clients on "how to adhere to Wikipedia's rules". French said that its paid work is part of the "fabric" of Wikipedia, complementing the work of unpaid volunteers. French acknowledged that Wiki-PR had sometimes made "bad calls" on the notability of articles. He also said that "We do pay hundreds of other editors for their work—they're real people and not sockpuppets." Instead, as was reported by the ''International Business Times
The ''International Business Times'' is an American online news publication that publishes five national editions in four languages. The publication, sometimes called ''IBTimes'' or ''IBT'', offers news, opinion and editorial commentary on busi ...
'', Wiki-PR had been involved in "meatpuppetry"—a practice in which editors illegitimately encourage other individuals to edit in support of their position—in addition to planting articles online to try to garner better potential notability for its clients.
Wikipedia and Wikimedia's reaction
, Wiki-PR, including all of its employees, contractors, and owners, were banned from editing Wikipedia. Sue Gardner, executive director of the Wikimedia Foundation
The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best kno ...
, stated that the Foundation was "exploring our options". On November 19, 2013, Wikimedia's law firm, Cooley LLP, emailed a cease-and-desist
A cease and desist letter is a document sent to an individual or business to stop alleged illegal activity. The phrase "cease and desist" is a legal doublet, made up of two near-synonyms. The letter may warn that, if the recipient does not di ...
letter to Wiki-PR. French told ''The Guardian
''The Guardian'' is a British daily newspaper
A newspaper is a periodical publication containing written information about current events and is often typed in black ink with a white or gray background.
Newspapers can cover a wide ...
'' that Wiki-PR "is working with the Wikimedia Foundation and its counsel to sort this out", and hoped to have further information in a week's time. The Wikimedia Foundation acknowledged communicating with Wiki-PR, but the Foundation rejected any implication that they were negotiating with Wiki-PR, saying that if Wiki-PR wanted to continue editing, Wiki-PR must turn to Wikipedia's community.
In June 2014, the Wikimedia Foundation updated its terms of use, forbidding undisclosed paid editing and requiring any paid editors to disclose their affiliation. The blog post announcing the change stated that "Undisclosed paid advocacy editing is a black hat practice that can threaten the trust of Wikimedia's volunteers and readers. We have serious concerns about the way that such editing affects the neutrality and reliability of Wikipedia." Later in 2014, a number of large PR firms pledged to follow Wikipedia's new and existing guidelines.
See also
*Status Labs
Status Labs (First Page Management LLC) is a digital reputation management company based in Austin, Texas. It was founded in 2012 by Darius Fisher, Jordan French, and Jesse Boskoff. The firm has been hired by various clients to hide unfavorable ...
, another company founded by Fisher and French
Notes
References
External links
*
*" Extensive network of clandestine paid advocacy exposed", ''The Signpost'', October 9, 2013.
''Is the PR industry Buying Influence Over Wikipedia?''
October 19, 2013 Vice.com
''Is Wikipedia for Sale?''
October 19, 2013 Vice.com Motherboard
{{COI on Wikipedia
2011 establishments in Texas
Companies based in Austin, Texas
Conflict-of-interest editing on Wikipedia
Public relations companies of the United States
Research and analysis firms of the United States
Wikipedia controversies