
Waldorf System, Incorporated was the first
lunchroom chain in New England, founded by
Harry Seymour Kelsey in
Springfield, Massachusetts
Springfield is the most populous city in Hampden County, Massachusetts, United States, and its county seat. Springfield sits on the eastern bank of the Connecticut River near its confluence with three rivers: the western Westfield River, the ea ...
in 1903. It was named after the
Waldorf Hotel in New York City.
[James C. O'Connell, ''Dining Out in Boston: A Culinary History'', , 2016, p. 98] Its trademark was the Red Apple.
It expanded rapidly. In its first 12 years, it had 23 locations in
Boston
Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
and
Cambridge
Cambridge ( ) is a List of cities in the United Kingdom, city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, north of London. As of the 2021 Unit ...
and 37 more elsewhere in New England.
At its peak, it had around 200 locations in seven states.
[Anthony Chiorazzi, "Uncovering Harvard Square's past", '']The Harvard Gazette
Harvard University is a private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the Puritan clergyman John Harvard, it is the oldest institution of higher learni ...
''
March 24, 2017
/ref> Its headquarters moved to 169 High Street, Boston. The stores were often called "Waldorf Lunch".
Waldorf prepared most foods in central kitchens which distributed individually wrapped portions to its restaurants for reheating and browning. In 1918, its main commissary occupied the whole of 69 Purchase Street, Boston, a total of 65,000 square feet of floor space, and had 100 employees, working 24 hours a day. Later, each of its geographical divisions had a commissary.["Boston's Waldorf Lunch System", ''The Hotel Monthly'']
p. 51
/ref> Restaurants also did short order cooking for items such as hamburger
A hamburger (or simply a burger) consists of fillings—usually a patty of ground meat, typically beef—placed inside a sliced bun or bread roll. The patties are often served with cheese, lettuce, tomato, onion, pickles, bacon, or chilis ...
s and ham and eggs
Ham and eggs is a dish combining various preparations of those two ingredients. It has been described as a staple of "an old-fashioned American breakfast". It is also served as a lunch and dinner dish. Some notable people have professed an affi ...
.
Menus were distributed weekly from headquarters. Waldorf ran a central purchasing operation with strict specifications and bought in quantity. For example, it once purchased 14 carloads of turkeys. Headquarters also specified detailed portion sizes.
Service was from individual stands run by a "lunch man" and displaying all the menu items except the hot ones, which were ordered from the kitchen. Unlike most cafeterias, there was no tray rail.
The Harvard Square
Harvard Square is a triangular plaza at the intersection of Massachusetts Avenue (Boston), Massachusetts Avenue, Brattle Street (Cambridge, Massachusetts), Brattle Street and John F. Kennedy Street near the center of Cambridge, Massachusetts, C ...
location opened in 1913 and closed in 1938, when it became a Hayes-Bickford cafeteria. In 2017, when the space was being renovated to become a branch of the local Clover Food Lab
Clover Food Lab is a vegetarian fast food chain founded in 2008 which operates food trucks and restaurants in Massachusetts, United States. The company serves a simple menu that changes daily and with the seasons based on what is available from lo ...
chain, the original Waldorf decor, with college pennants in tile, was exposed.
Besides operating retail restaurants, the Waldorf System built and operated company lunchrooms.
In 1919, the Waldorf company went public. By then, it had 38 stores and had acquired Kinney & Woodward (14 stores) and Baldwin's (7), also founded in Springfield from 1904-1909.["Waldorf System Incorporated", ''United States Investor'']
January 3, 1920, p. 29
/ref> In 1919, Waldorf acquired the assets of the Automat Company, a local automat restaurant, and in 1924 converted the Little Building location to cafeteria format. It also acquired the Clark Restaurant Company (1922, restaurants in Ohio), the Ginter Restaurant Company (1927, Boston table service restaurants), St. Clairs', Inc. (1929, Massachusetts table service restaurants), and the Fort Hill Supply Company (1927, restaurant equipment).["Waldorf System, etc. ''vs.'' Commissioner of Internal revenue", Docket 27128, 32808, November 10, 195]
/ref> In 1921, Samuel Bickford, a Waldorf vice-president, left to start his own lunchroom business in New York, Bickford's (restaurant), Bickford's Lunch. Bickford's later merged with Hayes lunch, and Hayes-Bickford restaurants were often near Waldorf restaurants, and competed.
The Waldorf System was publicly traded until it was acquired by Restaurant Associates
Compass Group plc is a British multinational contract foodservice company headquartered in Chertsey, England. It is the largest contract foodservice company in Europe, ahead of Sodexo, employing over 500,000 people. It serves meals in location ...
in the 1960s, and the brand disappeared in the 1970s.
Notes
{{reflist
External links
* China patterns used by Waldorf Lunch at th
Restaurant Ware Collectors Network
https://restaurantwarecollectors.com/RWCN-IDwiki/www.restaurantwarecollectors.com/abkforum/showwiki2e65.html?title=Waldorf-Lunch-2
3
https://restaurantwarecollectors.com/RWCN-IDwiki/www.restaurantwarecollectors.com/abkforum/showwiki67cd.html?title=Waldorf-Lunch-4 4]
Restaurants established in 1903
1903 establishments in Massachusetts
American companies established in 1903
1960s mergers and acquisitions
Food and drink companies disestablished in the 1970s
1970s disestablishments in the United States
Companies based in Springfield, Massachusetts
Defunct companies based in Massachusetts
Defunct restaurant chains in the United States
Companies based in Boston