Voxbone S.A. is a global

communication as a service Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to ISO. Essential characteristics ...

(CaaS) company that is a wholly owned subsidiary of Bandwidth, Inc., with offices in locations including

Brussels Brussels, officially the Brussels-Capital Region, (All text and all but one graphic show the English name as Brussels-Capital Region.) is a Communities, regions and language areas of Belgium#Regions, region of Belgium comprising #Municipalit ...

London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...

San Francisco San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...

Austin Austin refers to: Common meanings * Austin, Texas, United States, a city * Austin (given name), a list of people and fictional characters * Austin (surname), a list of people and fictional characters * Austin Motor Company, a British car manufac ...

Simi Valley Simi Valley (; Chumash: ''Shimiyi'') is a city in the valley of the same name in southeastern Ventura County, California, United States. It is from Downtown Los Angeles, making it part of the Greater Los Angeles Area. Simi Valley borders Th ...

Dublin Dublin is the capital and largest city of Republic of Ireland, Ireland. Situated on Dublin Bay at the mouth of the River Liffey, it is in the Provinces of Ireland, province of Leinster, and is bordered on the south by the Dublin Mountains, pa ...

Singapore Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...

and

Iași Iași ( , , ; also known by other #Etymology and names, alternative names), also referred to mostly historically as Jassy ( , ), is the Cities in Romania, third largest city in Romania and the seat of Iași County. Located in the historical ...

. Voxbone became a part of Bandwidth on November 2, 2020. Voxbone enables

telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...

applications such as conferencing platforms and

call centers A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...

to send and receive phone calls, text messages and faxes in 60+ countries making up 93% of global

GDP Gross domestic product (GDP) is a monetary measure of the total market value of all the final goods and services produced and rendered in a specific time period by a country or countries. GDP is often used to measure the economic performance o ...

, with the company’s services accessed through a web platform or

REST REST (Representational State Transfer) is a software architectural style that was created to describe the design and guide the development of the architecture for the World Wide Web. REST defines a set of constraints for how the architecture of ...

API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...

. Voxbone's services are delivered over a private

IP network The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the suite are ...

that interconnects with local phone networks in the countries where it operates. Voxbone customers include

Uber Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...

, Zoom,

Skype Skype () was a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for IP-based videotelephony, videoconferencing and voice calls. It also had instant messaging, file transfer, ...

, Dialpad, 8x8, Deutsche Telekom, Telefonica, NTT, Level(3) and Orange.

History

Voxbone was founded in Brussels, Belgium, in 2005 by Rodrigue Ullens and Francois Struman as Voxbone SA/NV. As a consultant for telecom operators, Ullens noticed the growing demand for phone numbers from other countries and decided to create the business. The founders’ mission was to offer simplified access to telephony resources through the cloud. In 2011, the company launched a “global capacity-sharing model” to tackle the complex tasks and costs associated with planning and managing global voice traffic. Customers are charged according to their peak simultaneous sessions globally (vs. total minute usage per country, or geographical origin of calls, in traditional models). In August 2015 Vitruvian Partners LLP (“Vitruvian”), a leading independent European private equity firm, announced that it ha
acquired a majority stake
in Voxbone SA. In March 2019 Voxbone announced the launch of its enterprise platform. Built for business end users, the platform provides voice and messaging in 65 countries. On October 12, 2020 Voxbone announced its acquisition by

Bandwidth Bandwidth commonly refers to: * Bandwidth (signal processing) or ''analog bandwidth'', ''frequency bandwidth'', or ''radio bandwidth'', a measure of the width of a frequency range * Bandwidth (computing), the rate of data transfer, bit rate or thr ...

for €446 million EUR. On November 2, 2020, it was announced that the deal had been finalized.

Services

Voxbone provides two-way voice and messaging services from the cloud for businesses including local, national, mobile and toll-free phone numbers (commonly known as direct inward dialing numbers). Telecommunication providers and/or enterprises use these numbers to extend the reach of their voice networks to international locations, without requiring a local office, network or license for each country. Voxbone also supports

local number portability Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange c ...

and offers the ability to port existing local telephone numbers from other local service providers to its network. *Voxbone Voice - A single-source alternative to legacy carriers and SIP providers, providing 2-way voice including domestic dialing capabilities, local number portability and access to Emergency Services *Voxbone Mobile - Two-way messaging and voice on SIM-free mobile numbers. *Voxbone Connect - 500+ interconnection paths into the Voxbone global voice network spread around the world *Voxbone Insights - Call quality performance metrics in real-time across the network and customer legs of the call journey for an end-to-end view on

Mean Opinion Score Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system. It is the arithmetic mean over all individual "values on a predefined scale ...

Jitter In electronics and telecommunications, jitter is the deviation from true periodicity of a presumably periodic signal, often in relation to a reference clock signal. In clock recovery applications it is called timing jitter. Jitter is a signifi ...

, Packet Loss, Round Trip Time and more.

Use Cases

Voxbone DID numbers and SIP trunks can play a role in different types of applications: * Contact Centers: Contact centers have the ability to provide toll-free and local call routes to their customers. Voxbone's numbers can be integrated into contact center platforms to extend their reach into new international markets. Examples of such companies include NICE inContact and LiveOps. *Conferencing providers: Voxbone's phone numbers offer end-users the ability to dial into a conferencing bridge from any country. Examples of such companies include: Zoom, Speek, LoopUp. *Business telephony: Voxbone provides businesses with voice and messaging infrastructure upon which they can build their own communications applications or run UCaaS and CPaaS solutions. They also offer access to emergency services and localized domestic calling capabilities. *Cloud PBX and SIP trunking companies: Local telephone numbers from Voxbone make IP-based voice and unified communications (UC) services reachable from local PSTN networks in many countries. Examples of such companies include: 8x8 Inc. and

Fuze In military munitions, a fuze (sometimes fuse) is the part of the device that initiates its function. In some applications, such as torpedoes, a fuze may be identified by function as the exploder. The relative complexity of even the earliest fu ...

. * International Calling Companies: Low-cost international calling rates use Voxbone's services to provide local dial-in numbers to customers. Such companies include:

and IDT. * Telecom API Companies: Developers can integrate into their own applications. Examples of such companies include Aculab.

References

{{Reflist, 30em Telecommunications companies established in 2003 Telecommunications companies of Belgium VoIP companies Belgian companies established in 2003 Telecommunications companies disestablished in 2020 2020 disestablishments in Belgium 2020 mergers and acquisitions