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Video email, also referred to as email video or video in email, refers to the embedding of videos directly into the body of an
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, without the need to attach files or click on a
hyperlink In computing, a hyperlink, or simply a link, is a digital reference providing direct access to Data (computing), data by a user (computing), user's point and click, clicking or touchscreen, tapping. A hyperlink points to a whole document or to ...
to play them. Although video email providers have existed since the early-to-mid 2000s, it has become an increasingly popular medium for
email marketing Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to s ...
in recent years due to technological advancements, and is used to boost
engagement An engagement or betrothal is the period of time between the declaration of acceptance of a marriage proposal and the marriage itself (which is typically but not always commenced with a wedding). During this period, a couple is said to be ''f ...
rates. Several companies use video email to showcase their brand identity, send out
newsletter A newsletter is a printed or electronic report containing news concerning the activities of a business or an organization that is sent to its members, customers, employees or other subscribers. Newsletters generally contain one main topic of ...
s, and announce events, product lines or launches. Examples of video email providers include EyeMail Inc., TailoredMail, MailChimp, Biteable, BombBomb, and SalesMail.


History

In the 1990s, the burgeoning
email marketing Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to s ...
industry could easily send emails with embedded video, although few marketers produced video at the time. By the early 2000s, the rise of email-related security threats greatly complicated the possibilities of embedding videos. Marketers have long looked at video as a way to improve their promotional emails, although most efforts were initially unsuccessful, as
Internet service provider An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, no ...
s (ISP) tended to block video messages due to concerns about
spam Spam most often refers to: * Spam (food), a consumer brand product of canned processed pork of the Hormel Foods Corporation * Spamming, unsolicited or undesired electronic messages ** Email spam, unsolicited, undesired, or illegal email messages ...
and
malware Malware (a portmanteau of ''malicious software'')Tahir, R. (2018)A study on malware and malware detection techniques . ''International Journal of Education and Management Engineering'', ''8''(2), 20. is any software intentionally designed to caus ...
. In 2006, Lan N. Nguyen of ''
The Wall Street Journal ''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'' recommend using video-sharing sites such as
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
so as to email video clips without "jamming your computer". In 2009, noting the growing popularity of social media, the same publication reported on a supposed "end of the email era", and also described video email as a "long-sought horizon for marketers". Nevertheless, video in email companies already existed, such as the now-defunct Goodmail Systems (founded in 2003), one of the first companies to offer a service that embedded video in the body of an email so as to avoid security constraints, with events promoter
Live Nation Live Nation Entertainment, Inc. is an American multinational Entertainment industry, entertainment company that was founded in 2010 following the Mergers and acquisitions, merger of Live Nation (events promoter), Live Nation and Ticketmaster. It ...
becoming one of its first clients. In 2009, Goodmail Systems attempted to "resurrect video in email" with the release of CertifiedVideo, although the project did not prosper as ISPs were slow to adopt the technology. Another example of a video email provider from the early-to-mid 2000s is EyeMail Inc., founded in
Atlanta Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
,
Georgia Georgia most commonly refers to: * Georgia (country), a country in the South Caucasus * Georgia (U.S. state), a state in the southeastern United States Georgia may also refer to: People and fictional characters * Georgia (name), a list of pe ...
in 2004 and still operating. Since the mid-to-late 2010s, video email has been massively adopted by marketers, as producing digital video has become easier and less expensive due to technological advances. MediaPost stated in 2013 that "video in email finally works, is powerful, and is here to stay." Writing for ''
Entrepreneur Entrepreneurship is the creation or extraction of economic value in ways that generally entail beyond the minimal amount of risk (assumed by a traditional business), and potentially involving values besides simply economic ones. An entreprene ...
'' in 2019, Syed Balkhi noted: "Many email marketing services make it easy to embed video directly in your emails. Some can even pull a thumbnail image from your videos from YouTube or
Vimeo Vimeo ( ) is an American Online video platform, video hosting, sharing, and services provider founded in 2004 and headquartered in New York City. Vimeo focuses on the delivery of high-definition video across a range of devices and operates on a ...
as well as overlay a 'play' button icon on top. This is important because without this icon, some of your email subscribers may mistake your video for an image." Some examples of recent businesses that also offer video email services include Playable (founded in 2017), Dubb, and Binary Kitchen, which only allows sending webcam videos recorded within its website.


Usage

Video email is an increasingly popular medium for
email marketing Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to s ...
and is used to showcase a brand identity, send out
newsletter A newsletter is a printed or electronic report containing news concerning the activities of a business or an organization that is sent to its members, customers, employees or other subscribers. Newsletters generally contain one main topic of ...
s, and announce events, product lines or launches. In 2017, MarTech Advisor reported that adding videos to email content could boost click rates up to 300 percent. Recent advancements in technology have resulted in a resurgence in the use of
HTML5 HTML5 (Hypertext Markup Language 5) is a markup language used for structuring and presenting hypertext documents on the World Wide Web. It was the fifth and final major HTML version that is now a retired World Wide Web Consortium (W3C) recommend ...
and video in email, as maintaining engagement is more difficult than in the past. Marketing director Jordan Cohen noted the importance of HTML5 in the popularization of video email:
HTML5 is a
programming language A programming language is a system of notation for writing computer programs. Programming languages are described in terms of their Syntax (programming languages), syntax (form) and semantics (computer science), semantics (meaning), usually def ...
that makes it possible to publish secure multimedia content on the Web without relying on plug-ins like
Flash Flash, flashes, or FLASH may refer to: Arts, entertainment, and media Fictional aliases * The Flash, several DC Comics superheroes with super speed: ** Flash (Jay Garrick) ** Barry Allen ** Wally West, the first Kid Flash and third adult Flash ...
and
QuickTime QuickTime (or QuickTime Player) is an extensible multimedia architecture created by Apple, which supports playing, streaming, encoding, and transcoding a variety of digital media formats. The term ''QuickTime'' also refers to the QuickTime Pla ...
. Because it's a wide open standard, its uptake has occurred rapidly throughout the Internet ecosystem—including within some of the most popular email clients—and it's a safe bet to say that HTML5, and video-in-email, are here to stay.
In his 2014 book ''Big Social Mobile'', David F. Giannetto noted that marketers who use video in email cite "increased click-through rates, increased time spent reading the email, increased sharing and forwarding, increased conversion rates, and increased dollars generated as the top benefits and visitors who view product videos are 85 percent more likely to buy than visitors who do not." Giannetto also noted that only one out of four marketers used video in email, with 43% of them stating that they did not due to a "lack of available video content". A survey conducted by the Web Video Marketing Council, Flimp Media and ReelSEO in 2013 found that around 93% of marketers used video in their marketing efforts, while 82% of them said online video marketing generated a positive impact on their business. The study also showed that 60% of marketers used video for email marketing, up from 52% in 2012. According to Wyzowl's 2020 "State of Video Marketing Survey", 86% of businesses use video as a marketing tool, 87% of video marketers reported that video gives them a positive
return on investment Return on investment (ROI) or return on costs (ROC) is the ratio between net income (over a period) and investment (costs resulting from an investment of some resources at a point in time). A high ROI means the investment's gains compare favorab ...
(ROI), and most marketers (63%) consider video engagement the top metric for measuring success. At the same time, email usage keeps growing, with the number of global users amounting to 4 billion in 2021 and expected to grow to 4.6 billion users in 2025.


See also

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Electronic mailing list A mailing list is a collection of names and addresses used by an individual or an organization to send material to multiple recipients. Mailing lists are often rented or sold. If rented, the renter agrees to use the mailing list only at contra ...
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Electronic publishing Electronic publishing (also referred to as e-publishing, digital publishing, or online publishing) includes the digital publication of e-books, digital magazines, and the development of digital libraries and catalogues. It also includes the ed ...
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History of email History is the systematic study of the past, focusing primarily on the human past. As an academic discipline, it analyses and interprets evidence to construct narratives about what happened and explain why it happened. Some theorists categ ...
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Marketing communications Marketing communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination.Tomse, & Snoj, 2014 Marketing communication channels focus on how businesses communicate ...
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Mobile advertising Mobile advertising is a form of advertising via mobile (wireless) phones or other mobile devices. It is a subset of mobile marketing, mobile advertising can take place as text ads via SMS, or banner advertisements that appear embedded in a ...
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Online advertising Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising that uses the Internet to promote products and services to audiences and platform users. ...
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Social media marketing Social media marketing is the use of social media platforms and websites to promote a product or service. Although the terms e-marketing and digital marketing are still dominant in academia, social media marketing is becoming more popular for b ...


References


External links

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Email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
and
Internet marketing The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a network of networks that consists of private, publ ...
Digital marketing Email HTML5 Video