Verizon Communications Inc.
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Verizon Communications Inc. ( ), is an American
telecommunications Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
company headquartered in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
. It is the world's second-largest telecommunications company by revenue and its mobile network is the largest wireless carrier in the United States, with 146 million subscribers as of March 31, 2025. The company was formed in 1983 as Bell Atlantic as a result of the
breakup of the Bell System The Bell System held a virtual monopoly over telephony infrastructure in the United States since the early 20th century until January 8, 1982. This divestiture of the Bell Operating Companies was initiated in 1974 when the United States Departme ...
into seven companies, each a
Regional Bell Operating Company A Regional Bell Operating Company (RBOC) was a corporate entity created as result of the antitrust lawsuit by the United States Department of Justice against the Western Electric Company and American Telephone and Telegraph Company (AT&T) in 194 ...
(RBOC), commonly referred to as "Baby Bells." The company was originally headquartered in
Philadelphia Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
and operated in the states of Pennsylvania, New Jersey, Delaware, Maryland, Virginia, and West Virginia. In 1997, Bell Atlantic expanded into
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
and the
New England New England is a region consisting of six states in the Northeastern United States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York (state), New York to the west and by the ...
states by merging with fellow Baby Bell
NYNEX NYNEX Corporation was an American telephone company that served five states of New England (Maine, Massachusetts, New Hampshire, Rhode Island and Vermont) as well as most of the state of New York from January 1, 1984 to August 14, 1997. Histo ...
. While Bell Atlantic was the surviving company, the merged company moved its headquarters from Philadelphia to NYNEX's old headquarters in New York City. In 2000, Bell Atlantic acquired
GTE GTE Corporation, formerly General Telephone & Electronics Corporation (1955–1982), was the largest independent telephone company in the United States during the days of the Bell System. The company operated from 1926, with roots tracing furth ...
, which operated telecommunications companies across most of the rest of the country not already in Bell Atlantic's footprint. Bell Atlantic, the surviving entity, changed its name to Verizon, a
portmanteau In linguistics, a blend—also known as a blend word, lexical blend, or portmanteau—is a word formed by combining the meanings, and parts of the sounds, of two or more words together.
of ' (Latin for "truth") and ''
horizon The horizon is the apparent curve that separates the surface of a celestial body from its sky when viewed from the perspective of an observer on or near the surface of the relevant body. This curve divides all viewing directions based on whethe ...
''. In 2015, Verizon expanded into content ownership by acquiring
AOL AOL (formerly a company known as AOL Inc. and originally known as America Online) is an American web portal and online service provider based in New York City, and a brand marketed by Yahoo! Inc. The service traces its history to an online ...
, and two years later, it acquired Yahoo! Inc. AOL and Yahoo were
amalgamated Amalgamation is the process of combining or uniting multiple entities into one form. Amalgamation, amalgam, and other derivatives may refer to: Mathematics and science * Amalgam (chemistry), the combination of mercury with another metal **Pan ama ...
into a new division named Oath Inc., which was rebranded as Verizon Media in January 2019, and was spun off and rebranded to Yahoo! Inc. after its sale to
Apollo Global Management Apollo Global Management, Inc. is an American asset management firm that primarily invests in alternative assets. , the company had $548 billion of assets under management, including $392 billion invested in credit, including mezzanine capita ...
. , Verizon is one of three remaining companies with roots in the former Baby Bells. The other two, like Verizon, exist as a result of mergers among fellow former Baby Bell members.
SBC Communications AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the ...
bought the Bells' former parent AT&T Corporation and took on the
AT&T AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the w ...
name, and
CenturyLink Lumen Technologies, Inc. (formerly CenturyLink, Inc.) is an American telecommunications company headquartered in Monroe, Louisiana, which offers communications, network services, security, cloud solutions, voice and managed services through it ...
acquired
Qwest Qwest Communications International, Inc. was a United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dako ...
(formerly
US West US West, Inc. was one of seven Regional Bell Operating Companies (RBOCs, also referred to as "Baby Bells"), created in 1983 under the Modification of Final Judgement (''United States v. Western Electric Co., Inc.'' 552 Fed. Supp. 131), a cas ...
) in 2011 and later became
Lumen Technologies Lumen Technologies, Inc. (formerly CenturyLink, Inc.) is an American telecommunications company headquartered in Monroe, Louisiana, which offers communications, network services, security, cloud solutions, voice and managed services through ...
in 2020.


History


Bell Atlantic and mergers with NYNEX, GTE and Vodafone (1984–2002)

In 1983, the US Department of Justice came to a settlement with the original AT&T to breakup the Bell System. Bell Atlantic Corporation was created as one of the original "
Baby Bell A Regional Bell Operating Company (RBOC) was a corporate entity created as result of the antitrust lawsuit by the United States Department of Justice against the Western Electric Company and American Telephone and Telegraph Company (AT&T) in 19 ...
" Regional Bell Operating Companies (RBOCs) in 1984. Bell Atlantic's original roster of operating companies included: * The Bell Telephone Company of Pennsylvania *
New Jersey Bell Verizon New Jersey, Inc., formerly New Jersey Bell Telephone Company, is the Bell Operating Company serving the U.S. state of New Jersey. In 1984, the Bell System Divestiture split New Jersey Bell off into a Regional Bell Operating Company, alo ...
*
Diamond State Telephone The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over 100 years f ...
*
C&P Telephone The Chesapeake and Potomac Telephone Company, usually known as C&P Telephone, is a former d/b/a name for four Bell Operating Companies providing service to Washington, D.C., Maryland, West Virginia, and Virginia. Today, three of the companies ar ...
(itself comprising four subsidiaries) In 1996, CEO and Chairman Raymond W. Smith orchestrated Bell Atlantic's merger with fellow Baby Bell
NYNEX NYNEX Corporation was an American telephone company that served five states of New England (Maine, Massachusetts, New Hampshire, Rhode Island and Vermont) as well as most of the state of New York from January 1, 1984 to August 14, 1997. Histo ...
, which had received
New York Telephone Verizon New York, Inc., formerly The New York Telephone Company (NYTel), was organized in 1896, taking over the New York City operations of the American Bell Telephone Company. Predecessor companies The Telephone Company of New York was formed ...
and New England Telephone in the breakup. When it merged, it moved its corporate headquarters from Philadelphia to New York City. NYNEX was consolidated into the Bell Atlantic name by 1997. In April 2000, two months before the
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, internet, wi-fi, satellite, and cable across the United States. The FCC maintains j ...
(FCC) gave final approval on the formation of Verizon Communications, Bell Atlantic formed
Verizon Wireless Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the div ...
in a
joint venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...
with the British telecommunications company
Vodafone Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
, which owned the mobile operator
AirTouch AirTouch Communications, Inc. was an American Mobile phone, wireless telephone service provider, created as a Corporate spin-off, spin-off of Pacific Telesis on April 1, 1994. Its headquarters were located in the One California building in the F ...
. The companies established Verizon Wireless as its own business operated by Bell Atlantic, which owned 55% of the venture. Vodafone retained 45% of the company. The deal was valued at approximately $70 billion and created a mobile carrier with 23 million customers. Verizon Wireless merged Bell Atlantic's wireless network, Vodafone's AirTouch and
PrimeCo PrimeCo Personal Communications, L.P. (later known as Chicago 20 MHz, LLC) was a joint venture of Bell Atlantic, Nynex, US West and AirTouch Communications, and was the first wireless telecommunications provider to turn up CDMA service on ...
holdings, and the wireless division of GTE. Due to its size, Verizon Wireless was able to offer national coverage at competitive rates, giving it an advantage over regional providers typical of the time. Bell Atlantic changed its name to Verizon Communications in June 2000, when the FCC approved the US$64.7 billion merger with telephone company GTE, nearly two years after the deal was proposed in July 1998. The merger was announced on April 4. The name Verizon derives from the combination of the words ', Latin for truth, and
horizon The horizon is the apparent curve that separates the surface of a celestial body from its sky when viewed from the perspective of an observer on or near the surface of the relevant body. This curve divides all viewing directions based on whethe ...
. The approval came with 25 stipulations to preserve competition between local phone carriers, including investing in new markets and
broadband In telecommunications, broadband or high speed is the wide-bandwidth (signal processing), bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Inter ...
technologies. The new entity was headed by co-CEOs Charles Lee, former CEO of
GTE GTE Corporation, formerly General Telephone & Electronics Corporation (1955–1982), was the largest independent telephone company in the United States during the days of the Bell System. The company operated from 1926, with roots tracing furth ...
, and Bell Atlantic CEO Ivan Seidenberg. Verizon became the largest local telephone company in the United States, operating 63 million telephone lines in 40 states. The company also inherited 25 million mobile phone customers. Additionally, Verizon offered internet services and long-distance calling in New York, before expanding long-distance operations to other states. Approximately 85,000 Verizon workers went on an 18-day labor strike in August 2000 after their union contracts expired. The strike affected quarterly revenues, resulting in Verizon Wireless' postponement of the company's initial public offering (IPO) (the IPO was ultimately cancelled in 2003 because the company no longer needed to raise revenue for Verizon Wireless due to increased profits),TeleGeography.
Verizon posts USD2.3 billion profit surge; cancels wireless IPO
." January 30, 2003. Retrieved December 17, 2015.
and created a backlog of repairs. This strike did not involve all company employees, as most line technicians and user technicians of the company are in a union. Verizon launched 3G service in 2002, which doubled the Internet speed of the time to 144 kb per second. In August 2002, Verizon began offering local, long-distance, and mobile calling, as well as Internet service, in a
bundle Bundle or Bundling may refer to: * Bundling (packaging), the process of using straps to bundle up items Biology * Bundle of His, a collection of heart muscle cells specialized for electrical conduction * Bundle of Kent, an extra conduction path ...
. It was initially only available to customers in New York and Massachusetts.


Early expansion (2003–2010)

The
Dow Jones Industrial Average The Dow Jones Industrial Average (DJIA), Dow Jones, or simply the Dow (), is a stock market index of 30 prominent companies listed on stock exchanges in the United States. The DJIA is one of the oldest and most commonly followed equity indice ...
added Verizon Communications to its
stock market index In finance, a stock index, or stock market index, is an Index (economics), index that measures the performance of a stock market, or of a subset of a stock market. It helps investors compare current stock price levels with past prices to calcul ...
in April 2004. Verizon replaced telecom competitor AT&T, which had been a part of the index since the
Great Depression The Great Depression was a severe global economic downturn from 1929 to 1939. The period was characterized by high rates of unemployment and poverty, drastic reductions in industrial production and international trade, and widespread bank and ...
. Verizon launched its Fios Internet service, which transmits data over
fiber optic An optical fiber, or optical fibre, is a flexible glass or plastic fiber that can transmit light from one end to the other. Such fibers find wide usage in fiber-optic communications, where they permit transmission over longer distances and at ...
cables, in
Keller, Texas Keller is a city in Tarrant County, Texas, United States, in the Dallas–Fort Worth metroplex. According to the 2020 census, the city's population is 45,776, making Keller the 78th most populated city in Texas. The most recent population est ...
, in 2004. The company launched Fios TV in September 2005, also in Keller. Twenty percent of qualified homes had signed up by the end of 2004. By January 2006, Fios offered over 350 channels in seven states, including 20
high-definition television High-definition television (HDTV) describes a television or video system which provides a substantially higher image resolution than the previous generation of technologies. The term has been used since at least 1933; in more recent times, it ref ...
channels and
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
.
Mail server Within the Internet email system, a message transfer agent (MTA), mail transfer agent, or mail relay is software that transfers electronic mail messages from one computer to another using the Simple Mail Transfer Protocol. In some contexts, the a ...
s at Verizon.net were configured in December 2004 to not accept connections from Europe by default in an attempt to reduce
spam email Email spam, also referred to as junk email, spam mail, or simply spam, refers to unsolicited messages sent in bulk via email. The term originates from a Monty Python sketch, where the name of a canned meat product, "Spam," is used repetitively, m ...
that was originating from the region. Individual domains would only be unblocked upon request. The move was criticized by its customers for disrupting their communications without notice, causing them to initiate a class-action lawsuit. Verizon proposed a settlement in April 2006. Beginning in 2005, Verizon reinforced its focus on its mobile phone, Internet, and TV businesses by selling a number of its U.S.-based wireline-focused businesses and international assets. It sold 700,000 lines in Hawaii in 2005, and spun off lines in Maine, New Hampshire and Vermont in January 2007, which were then purchased by
FairPoint Communications FairPoint Communications, Inc. was an American operator of communication services. FairPoint's services include local and long-distance phone service, data, Internet, broadband, television, business communications solutions and fiber services. H ...
for $2.72 billion. Verizon also shed its telephone directory business in 2006. In May 2009, the company spun off wirelines in
Arizona Arizona is a U.S. state, state in the Southwestern United States, Southwestern region of the United States, sharing the Four Corners region of the western United States with Colorado, New Mexico, and Utah. It also borders Nevada to the nort ...
,
Idaho Idaho ( ) is a landlocked U.S. state, state in the Pacific Northwest and Mountain states, Mountain West subregions of the Western United States. It borders Montana and Wyoming to the east, Nevada and Utah to the south, and Washington (state), ...
,
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash River, Wabash and Ohio River, Ohio rivers to its ...
,
Indiana Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
,
Michigan Michigan ( ) is a peninsular U.S. state, state in the Great Lakes region, Great Lakes region of the Upper Midwest, Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, ...
,
Nevada Nevada ( ; ) is a landlocked state in the Western United States. It borders Oregon to the northwest, Idaho to the northeast, California to the west, Arizona to the southeast, and Utah to the east. Nevada is the seventh-most extensive, th ...
,
North Carolina North Carolina ( ) is a U.S. state, state in the Southeastern United States, Southeastern region of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, South Carolina to the south, Georgia (U.S. stat ...
,
Ohio Ohio ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Erie to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the ...
,
Oregon Oregon ( , ) is a U.S. state, state in the Pacific Northwest region of the United States. It is a part of the Western U.S., with the Columbia River delineating much of Oregon's northern boundary with Washington (state), Washington, while t ...
,
South Carolina South Carolina ( ) is a U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders North Carolina to the north and northeast, the Atlantic Ocean to the southeast, and Georgia (U.S. state), Georg ...
,
Washington Washington most commonly refers to: * George Washington (1732–1799), the first president of the United States * Washington (state), a state in the Pacific Northwest of the United States * Washington, D.C., the capital of the United States ** A ...
,
West Virginia West Virginia is a mountainous U.S. state, state in the Southern United States, Southern and Mid-Atlantic (United States), Mid-Atlantic regions of the United States.The United States Census Bureau, Census Bureau and the Association of American ...
, and
Wisconsin Wisconsin ( ) is a U.S. state, state in the Great Lakes region, Great Lakes region of the Upper Midwest of the United States. It borders Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake Michigan to the east, Michig ...
into a company that then merged with
Frontier Communications Frontier Communications Parent, Inc. is an American telecommunications company. Known as Citizens Utilities Company until 2000, Citizens Communications Company until 2008, and Frontier Communications Corporation until 2020, as a communications pr ...
in a deal valued at $8.6 billion. It sold its interests in telecommunications providers in the Dominican Republic (Verizon Dominicana, previously
CODETEL Compañía Dominicana de Teléfonos, doing business as, Claro (formerly CODETEL), is the largest telecommunications company in the Dominican Republic and provides local, long-distance, and wireless voice services, as well as Internet and IPTV serv ...
), Puerto Rico and Venezuela to
América Móvil América Móvil, S.A.B. de C.V. is a Mexican telecommunications corporation headquartered in Mexico City, Mexico. It is the 7th largest mobile network operator in the world in terms of equity subscribers, as well as one of the largest corpor ...
. A decade later, it would continue moves to invest in wireless. In 2015, American Tower Corp. acquired the exclusive right to lease, acquire or otherwise operate and manage many of Verizon's wireless towers for an upfront payment of $5.1 billion, which also included payment for the sale of approximately 165 towers. Verizon used the funds from this sale to support a $10.4 billion purchase of AWS-3 spectrum licenses at an FCC auction. In 2016, Verizon sold its wireline operations in Texas, Florida, and California to Frontier. Verizon began negotiations in 2005 to purchase long-distance carrier MCI, who accepted the company's initial $6.75 billion offer in February but then received a higher offer from
Qwest Communications Qwest Communications International, Inc. was a United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dako ...
. Verizon increased its bid to $7.6billion, which MCI accepted on March 29, 2005. The acquisition gave the company access to MCI's million corporate clients and international holdings, expanding Verizon's presence into global markets. As a result, Verizon Business was established as a new division to serve the company's business and government customers. The FCC approved the deal on October 31, 2005, valuing it at $8.5 billion. Verizon's 2006 revenues rose by as much as 20% following the purchase. ''
USA Today ''USA Today'' (often stylized in all caps) is an American daily middle-market newspaper and news broadcasting company. Founded by Al Neuharth in 1980 and launched on September 14, 1982, the newspaper operates from Gannett's corporate headq ...
'' reported in May 2006 that Verizon, as well as AT&T and
BellSouth BellSouth, LLC (stylized as ''BELLSOUTH'' and formerly known as BellSouth Corporation) was an American telecommunications holding company based in Atlanta, Georgia. BellSouth was one of the seven original Regional Bell Operating Companies after ...
, had given the
National Security Agency The National Security Agency (NSA) is an intelligence agency of the United States Department of Defense, under the authority of the director of national intelligence (DNI). The NSA is responsible for global monitoring, collection, and proces ...
landline A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...
phone records following the
September 11 attacks The September 11 attacks, also known as 9/11, were four coordinated Islamist terrorist suicide attacks by al-Qaeda against the United States in 2001. Nineteen terrorists hijacked four commercial airliners, crashing the first two into ...
. That same month, a $50 billion lawsuit was filed by two lawyers on behalf of all Verizon subscribers for privacy violations and to prevent the company from releasing additional records without consent or warrant. Protesters staged the National Day of Out(R)age due in part to the controversy. In 2007, Verizon stated that it fulfilled only "lawful demands" for information, but also acknowledged surrendering customer information to government agencies without court orders or
warrants Warrant may refer to: * Warrant (law), a form of specific authorization ** Arrest warrant, authorizing the arrest and detention of an individual ** Search warrant, a court order issued that authorizes law enforcement to conduct a search for eviden ...
720 times between 2005 and 2007. Verizon won a lawsuit against
Vonage Vonage Holdings Corp. (, or simply Vonage) is an American cloud communications provider operating as a subsidiary of Ericsson. Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of resident ...
for
patent infringement A patent is a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an enabling disclosure of the invention."A ...
in March 2007. The three patents named were filed by Bell Atlantic in 1997, and relate to the conversion of IP addresses into phone numbers, a key technology of Vonage's business. The company was awarded US$58 million in damages and future royalties. Vonage later lost an appeal and was ordered to pay Verizon $120 million. In May 2007, Verizon acquired CyberTrust, a privately held provider of global information security services. In September 2007, Verizon Wireless reversed a controversial decision to deny
NARAL Pro-Choice America Reproductive Freedom for All, formerly NARAL Pro-Choice America and commonly known as simply NARAL ( ), is a non-profit 501(c)(4) organization in the United States that engages in lobbying, politics, political action, and advocacy efforts to op ...
a short code through which the organization could
text Text may refer to: Written word * Text (literary theory) In literary theory, a text is any object that can be "read", whether this object is a work of literature, a street sign, an arrangement of buildings on a city block, or styles of clothi ...
consumers who had signed up for messaging from the group. The company had initially refused the group access to a code by reserving the right to block "controversial or unsavory" messages. Verizon opened its networks to third party apps and devices for the first time in 2007, a decision that allowed it to participate in the FCC's 2008 700 MHz auction of "open access" spectrum. During that auction, the company bid $9.4 billion and won the bulk of national and local licenses for airwaves reaching approximately 469 million people. Verizon utilized the increased spectrum for its 4G service. Verizon acquired Rural Cellular Corp. for $2.7 billion in cash and assumed debt in 2008. That summer, Verizon announced it would purchase wireless carrier
Alltel Alltel was a landline, wireless service provider, wireless and general Telephone company, telecommunications services provider, primarily based in the United States. Before its wireless division was acquired by Verizon Wireless and AT&T, Alltel pr ...
for $28.1 billion. The acquisition included 13 million customers, which allowed Verizon Wireless to surpass AT&T in number of customers and reach new markets in rural areas.
4chan 4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from video games and television to literature, cooking, weapons, mu ...
began receiving reports on February 4, 2010, from Verizon Wireless customers that were having difficulties accessing the site's image boards. Administrators of the site found that only traffic on port 80 to the boards.4chan.org domain was affected, leading them to believe the block was intentional. On February 7, 2010, Verizon Wireless confirmed that 4chan.org was "explicitly blocked" after Verizon's security and external experts detected sweep attacks coming from an IP address associated with the 4chan network. Traffic was restored several days later. The chairmen of Verizon and Google agreed that
network neutrality Net neutrality, sometimes referred to as network neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent transfer rates regard ...
should be defined and limited in August 2010. In October 2010, Verizon Wireless paid $77.8 million in refunds and FCC penalties for overcharging 15 million customers for data services. The company stated the overcharges were accidental and only amounted to a few dollars per customer. Verizon introduced its 4G
LTE LTE may refer to: Science and technology * LTE (telecommunication) (Long-Term Evolution), a mobile telephony standard ** LTE Advanced, an enhancement ** LTE Advanced Pro, a further enhancement * Compaq LTE, a line of laptop computers * Leukotrie ...
network in 38 markets, as well as airports in seven additional cities in December 2010. The company planned on a three-year continuous expansion of the 4G service.


Expansion of services (2011–present)

Verizon acquired Terremark, an information technology services company, for $1.4 billion in early 2011. Ivan Seidenberg retired as Verizon's CEO on August 1, 2011, and was succeeded by
Lowell McAdam Lowell Clayton McAdam (born May 28, 1954) is an American businessman. He is the former chairman and CEO of Verizon Communications, a company he joined in 2000. Early life McAdam earned a bachelor's degree in engineering from Cornell Universit ...
. In December 2011, the non-partisan organization
Public Campaign Every Voice was an American nonprofit, progressive liberal political advocacy organization.
criticized Verizon for its
tax avoidance Tax avoidance is the legal usage of the tax regime in a single territory to one's own advantage to reduce the amount of tax that is payable. A tax shelter is one type of tax avoidance, and tax havens are jurisdictions that facilitate reduced taxe ...
procedures after it spent $52.34 million on
lobbying Lobbying is a form of advocacy, which lawfully attempts to directly influence legislators or government officials, such as regulatory agency, regulatory agencies or judiciary. Lobbying involves direct, face-to-face contact and is carried out by va ...
while collecting $951 million in tax rebates between 2008 and 2010 and making a profit of $32.5 billion. The same report also criticized Verizon for increasing executive pay by 167% in 2010 for its top five executives while laying off 21,308 workers between 2008 and 2010. However, in its
Form 10-K A Form 10-K is an annual report required by the U.S. Securities and Exchange Commission (SEC), that gives a comprehensive summary of a company's financial performance. Although similarly named, the annual report on Form 10-K is distinct from the ...
filed with the SEC on February 24, 2012, Verizon reported having paid more than $11.1 billion in taxes (including income, employment and property taxes) from 2009 to 2011. In addition, the company reported in the 10-K that most of the drop in employment since 2008 was due to a voluntary retirement offer. Verizon purchased Hughes Telematics, a producer of wireless features for
automobiles A car, or an automobile, is a motor vehicle with wheels. Most definitions of cars state that they run primarily on roads, Car seat, seat one to eight people, have four wheels, and mainly transport private transport#Personal transport, peopl ...
, for $612 million in June 2012 as part of its strategy to expand into new growth areas in its wireless business. The same month, Verizon's
E-911 Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as ...
service failed in the aftermath of the June 2012 derecho storm in several northern Virginia suburbs of Washington, D.C., with some problems lasting several days. The FCC conducted an investigation and released a report detailing the problems that led to the failure in January 2013. Verizon reported that it had already addressed or was addressing a number of the issues related to the FCC report, including the causes of generator failures, conducting audits of backup systems, and making its monitoring systems less centralized, although the FCC indicated that Verizon still needed to make additional improvements. The FCC ruled that Verizon must stop charging users an added fee for using 4G smartphones and tablets as
Wi-Fi hotspot A hotspot is a physical location where people can obtain Internet access, typically using Wi-Fi technology, via a wireless local-area network (WLAN) using a router connected to an Internet service provider. Public hotspots may be created by ...
s (known as "
tethering Tethering or phone-as-modem (PAM) is the sharing of a mobile device's cellular data connection with other connected computers. It effectively turns the transmitting device into a modem to allow others to use its cellular network as a gateway for ...
"). Verizon had been charging its customers, even those with "unlimited" plans, $20 per month for tethering. As part of the 2012 settlement, Verizon made a voluntary payment of $1.25 million to the
U.S. Treasury The Department of the Treasury (USDT) is the Treasury, national treasury and finance department of the federal government of the United States. It is one of 15 current United States federal executive departments, U.S. government departments. ...
. In August 2012, the
Department of Justice A justice ministry, ministry of justice, or department of justice, is a ministry or other government agency in charge of the administration of justice. The ministry or department is often headed by a minister of justice (minister for justice in a ...
approved Verizon's purchase of Advanced Wireless Services (AWS) spectrum from a consortium of cable companies, including
Comcast Comcast Corporation, formerly known as Comcast Holdings,Before the AT&T Broadband, AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corporation, not th ...
,
Time Warner Cable Time Warner Cable Enterprises LLC was an American cable television company. Before it was acquired by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, o ...
and
Bright House Networks Bright House Networks, LLC also simply known as Bright House, was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provi ...
, for $3.9 billion. Verizon began expanding its LTE network utilizing these extra airwaves in October 2013. ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' reported it had obtained an order by the
Federal Bureau of Investigation The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and Federal law enforcement in the United States, its principal federal law enforcement ag ...
(FBI) and approved by the
United States Foreign Intelligence Surveillance Court The United States Foreign Intelligence Surveillance Court (FISC), also called the FISA Court, is a United States federal courts, U.S. federal court established under the Foreign Intelligence Surveillance Act of 1978 (FISA) to oversee requests ...
that required Verizon to provide the
National Security Agency The National Security Agency (NSA) is an intelligence agency of the United States Department of Defense, under the authority of the director of national intelligence (DNI). The NSA is responsible for global monitoring, collection, and proces ...
(NSA) with telephone
metadata Metadata (or metainformation) is "data that provides information about other data", but not the content of the data itself, such as the text of a message or the image itself. There are many distinct types of metadata, including: * Descriptive ...
for all calls originating in the U.S. Verizon Wireless was not part of the NSA data collection for wireless accounts due to foreign ownership issues. Verizon purchased Vodafone's 45% stake in Verizon in September 2013 for $130 billion. The deal closed on February 21, 2014, and became the third largest corporate deal ever signed, giving Verizon Communications sole ownership of Verizon Wireless. On January 14, 2014, the
DC Circuit Court of Appeals The United States Court of Appeals for the District of Columbia Circuit (in case citations, D.C. Cir.) is one of the thirteen United States Courts of Appeals. It has the smallest geographical jurisdiction of any of the U.S. courts of appeals ...
struck down the FCC's
net neutrality Net neutrality, sometimes referred to as network neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering User (computing), users and online content providers consistent tra ...
rules after Verizon filed suit against them in January 2010. In June 2016, in a 184-page ruling, the
United States Court of Appeals for the District of Columbia Circuit The United States Court of Appeals for the District of Columbia Circuit (in case citations, D.C. Cir.) is one of the thirteen United States Courts of Appeals. It has the smallest geographical jurisdiction of any of the U.S. courts of appeals, ...
upheld, by a 2–1 vote, the FCC's net neutrality rules and the FCC's determination that broadband access is a
public utility A public utility company (usually just utility) is an organization that maintains the infrastructure for a public service (often also providing a service using that infrastructure). Public utilities are subject to forms of public control and ...
rather than a luxury. AT&T and the telecom industry said they would seek to appeal the decision to the
Supreme Court In most legal jurisdictions, a supreme court, also known as a court of last resort, apex court, high (or final) court of appeal, and court of final appeal, is the highest court within the hierarchy of courts. Broadly speaking, the decisions of ...
. The ''
Wall Street Journal ''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'' reported that Verizon received more than 1,000 requests for information about its subscribers on national security grounds via National Security Letters. In total, Verizon received 321,545 requests from federal, state and local law enforcement for U.S. customer information. In May 2015, Verizon agreed to pay $90 million "to settle federal and state investigations into allegations mobile customers were improperly billed for premium text messages." Verizon Wireless launched the technology news website SugarString in October 2014. The publication attracted controversy after it was reported that its writers were forbidden from publishing articles related to
net neutrality Net neutrality, sometimes referred to as network neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering User (computing), users and online content providers consistent tra ...
or domestic
surveillance Surveillance is the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing, or directing. This can include observation from a distance by means of electronic equipment, such as ...
. Although Verizon denied that this was the case, the site (described as being a pilot project) was shuttered in December. In August 2015, Verizon launched Hum, a service and device offering vehicle diagnostic and monitoring tools for vehicles. On August 1, 2016, Verizon announced its acquisition of
Fleetmatics Fleetmatics was a private company owned by Verizon providing software-as-a-service fleet management. Based in Dublin, Ireland it offers both web-based and mobile application services that provide fleet operators with information on vehicle loca ...
, a fleet telematics system company in
Dublin, Ireland Dublin is the capital and largest city of Republic of Ireland, Ireland. Situated on Dublin Bay at the mouth of the River Liffey, it is in the Provinces of Ireland, province of Leinster, and is bordered on the south by the Dublin Mountains, pa ...
, for $2.4 billion, to build products that it offers to enterprises for logistics and mobile workforces. On September 12, 2016, Verizon announced its acquisition of Sensity, a startup for LED sensors, in an effort to bolster its IoT portfolio. A few months later, Verizon acquired mapping startup SocialRadar, whose technology would be integrated with MapQuest. Verizon was accused by
Communications Workers of America The Communications Workers of America (CWA) is the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors (also in Canada and Puerto Rico). The union has 27 loc ...
of deliberately refusing to maintain its copper telephone service in 2016. The organization released internal memos and other documents stating that Verizon workers in Pennsylvania were being instructed to, in areas with network problems, migrate voice-only customers to VoiceLink, a system that delivers telephone service over the Verizon Wireless network, instead of repairing the copper lines. VoiceLink has limitations, including incompatibility with services or devices that require the transmission of data over the telephone line, and a dependency on battery backup in case of power failure. The memo warned that technicians who do not follow this procedure would be subject to "disciplinary action up to and including dismissal". A Verizon spokesperson responded to the allegations, stating that the company's top priority was to restore service to customers as quickly as possible, and that VoiceLink was a means of doing so in the event that larger repairs had to be done to the infrastructure. The spokesperson stated that it was "hard to argue with disciplining someone who intentionally leaves a customer without service". Verizon was reported to be in talks with
Charter Communications Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum. The company is headquartered in Stamford, Connecticut. With over 32 million customers in 41 states as of 2022, it is the ...
in January 2017 to discuss a possible buyout. Charter reportedly rejected the deal around the end of May 2017, citing that the offer was too low for them to accept, and its largest shareholder
Liberty Media Liberty Media Corporation (commonly referred to as Liberty Media or just Liberty) is an American mass media company founded by John C. Malone in 1991. The company has three divisions, reflecting its ownership stakes in the Formula One Group, S ...
stated that they were not ready to sell. Verizon added to its fiber-optic network and 5G capabilities in February 2017 when it closed its $1.8 billion acquisition of
XO Communications XO Communications, LLC, previously Nextlink Communications, Concentric Network Corporation and Allegiance Telecom, Inc., was an American telecommunications Telecommunication, often used in its plural form or abbreviated as telecom, is the ...
' fiber-optic network business. Verizon and
Corning Inc. Corning Incorporated is an American multinational technology company specializing in glass, ceramics, and related materials and technologies including advanced optics, primarily for industrial and scientific applications. The company was name ...
announced a deal in April 2017 whereby Verizon would purchase 12.4millionmiles of optical fiber per year from Corning from 2018 through 2020. Months later, Verizon purchased
WideOpenWest WideOpenWest, Inc. (doing business as WOW!) is the eighth largest cable operator in the United States with their network passing 1.9 million homes and businesses. The company offers landline telephone, cable television, and broadband Internet ...
's fiber-optic assets in the Chicago market for $225million. Also in 2017, Verizon was sued by New York City for violating its cable franchise agreement, which required the provider to pass a fiberoptic network to all households in the city by June 30, 2014. Verizon disputed the claims, citing landlords not granting permission to install the equipment on their properties, and an understanding with the government that the fiber network would follow the same routes as its copper lines, and did not necessarily mean it would have to pass the lines in front of every property. was created in 2018, combining the individual Telematics, Fleetmatics, and
Telogis Telogis was a privately-held US-based company that develops location-based software to manage mobile resources. Telogis sold software as a service (SaaS) which incorporated location information into applications for fleet owners as well as geospa ...
units. On December 10, 2018, Verizon announced that 10,400 managers had agreed to leave the company as part of a "voluntary separation program" offered to 44,000 employees, resulting in a cut of around 7% of its workforce. At the same time, the company announced a $4.6 billion write-off on its media division, citing "increased competitive and market pressures throughout 2018 that have resulted in lower-than-expected revenues and earning." Verizon underwent structural and organizational changes from 2018 to 2019. Hans Vestberg succeeded Lowell McAdam as CEO on August 1, 2018. Vestberg's strategy focused on Verizon's 5G technology. In early 2019, Verizon reorganized itself into three new divisions—Consumer, Business and Media. Verizon began offering anti-spam and robocalling features free of charge to all customers beginning in March 2019. Verizon began rolling out its 5G mobile network in April 2019; the network was active in 30 cities by the end of the year. Verizon uses
millimeter-wave Extremely high frequency (EHF) is the International Telecommunication Union designation for the band of radio frequencies in the electromagnetic spectrum from 30 to 300 gigahertz (GHz). It is in the microwave part of the radio spectrum, between t ...
(mmWave) spectrum as part of its 5G network. While capable of very high speeds, mmWave has limited range and poor building penetration. On January 14, 2020, Verizon announced the launch of its privacy-focused
search engine A search engine is a software system that provides hyperlinks to web pages, and other relevant information on World Wide Web, the Web in response to a user's web query, query. The user enters a query in a web browser or a mobile app, and the sea ...
OneSearch. Verizon acquired videoconferencing service BlueJeans in May 2020 in order to expand its business portfolio offerings, particularly its unified communications offerings. While the price of the acquisition was not announced, it was believed to be in the sub $500 million range. In September 2020, Verizon announced its plans to acquire
TracFone Wireless TracFone Wireless, Inc. (TFWI) is an American wireless prepaid service provider. It is a mobile virtual network operator offering Prepaid mobile phone, prepaid and no-contract services on the Verizon (mobile network), Verizon network under multi ...
(a business unit of Mexican telecom business,
América Móvil América Móvil, S.A.B. de C.V. is a Mexican telecommunications corporation headquartered in Mexico City, Mexico. It is the 7th largest mobile network operator in the world in terms of equity subscribers, as well as one of the largest corpor ...
) for $6.25 billion. The deal was approved by the FCC on November 22, 2021, and closed the following day. In 2021, Verizon and
AT&T AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the w ...
delayed 5G network deployment because the service could interfere with airplane
cockpit A cockpit or flight deck is the area, on the front part of an aircraft, spacecraft, or submersible, from which a pilot controls the vehicle. The cockpit of an aircraft contains flight instruments on an instrument panel, and the controls th ...
security systems. In early January 2022, the companies announced 5G deployment but agreed to a two-week delay. In mid-January, Verizon said the high-speed wireless service would still launch, but with a temporary restriction around airports. In late January 2022, the
Federal Aviation Administration The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
agreed with AT&T and Verizon on a list of measures that would make it possible to activate 5G on more towers. As a result, carriers have been able to pinpoint areas around airports where the 5G signal should be attenuated, and the FAA reported that about 90% of US commercial aircraft are equipped with approved radio
altimeter An altimeter or an altitude meter is an instrument used to measure the altitude of an object above a fixed level. The measurement of altitude is called altimetry, which is related to the term bathymetry, the measurement of depth under water. Ty ...
s, allowing them to land in areas of poor visibility with a deployed 5G network. The agency also said work is continuing to ensure that all aircraft can operate within range of the service. Verizon more than doubled its existing mid-band spectrum holdings in early 2021 by adding an average of 161MHz of
C-Band C band may refer to: * C band (IEEE), a radio frequency band from 4 to 8 GHz * C band (infrared), an infrared band from 1530 to 1565 nm (roughly 200 THz) * C band (NATO) The NATO C-band is the obsolete designation given to the radio frequen ...
nationwide, purchased for $52.9billion at an FCC C-Band auction. The company won between 140 and 200MHz of C-Band spectrum in every available market. In December 2023, Verizon announced plans to open a new global center of excellence in
Limerick, Ireland Limerick ( ; ) is a city in western Ireland, in County Limerick. It is in the province of Munster and is in the Mid-West which comprises part of the Southern Region. With a population of 102,287 at the 2022 census, Limerick is the third- ...
, in early 2024, aiming to create over 400 jobs in the next two years. This expansion, which adds to its existing workforce of 1,000 employees in Dublin, will offer various positions in technology and communications, including financial operations and network engineering. In May 2024 Verizon announced a partnership to access direct-to-cell capabilities with satellite manufacturer
AST SpaceMobile AST SpaceMobile is a Public company, publicly traded satellite designer and manufacturer based in Midland, Texas, United States. The company is building the SpaceMobile satellite constellation, a space-based cellular broadband network that will ...
, which will improve cellular and broadband access in remote areas of the United States. On September 5, 2024, Verizon announced its intent to acquire Frontier in an all-stock deal for $38.50 per-share, valuing the company at $20 billion. Vestberg stated that the proposed acquisition was a "strategic fit" to expand its fiber network. In May 2025, Verizon announced that they would end diversity, equity and inclusion programs after the Trump administration opened a probe into them.


Acquisition of AOL and Yahoo

Verizon acquired
AOL AOL (formerly a company known as AOL Inc. and originally known as America Online) is an American web portal and online service provider based in New York City, and a brand marketed by Yahoo! Inc. The service traces its history to an online ...
in 2015 at $50 per share, for a deal valued around $4.4 billion. The following year, Verizon announced it would acquire the core internet business of
Yahoo! Yahoo (, styled yahoo''!'' in its logo) is an American web portal that provides the search engine Yahoo Search and related services including My Yahoo, Yahoo Mail, Yahoo News, Yahoo Finance, Yahoo Sports, y!entertainment, yahoo!life, and its a ...
for $4.83billion. Following the completion of the acquisitions, Verizon created a new division called Oath, which includes the AOL and Yahoo brands. The sale did not include Yahoo's stakes in
Alibaba Group Alibaba Group Holding Limited, branded as Alibaba (), is a Chinese Multinational corporation, multinational technology company specializing in E-commerce in China, e-commerce, retail, Internet, and technology. Founded on 28 June 1999 in Hangzho ...
and
Yahoo! Japan is a Japanese web portal. It was the most-visited website in Japan, nearing monopolistic status. According to ''The Japan Times'', as of 2012, Yahoo! Japan had a footprint on the internet market in Japan. In terms of use as a search engine, ...
. Verizon CEO Lowell McAdam in 2017 confirmed the company plans to launch a streaming TV service. The integrated AOL-Yahoo operation, housed under the newly created Oath division, would be organized around key content-based pillars. Verizon completed its acquisition of Yahoo for $4.48 billion on June 13, 2017. Verizon sold its media group, including AOL and Yahoo, to
Apollo Global Management Apollo Global Management, Inc. is an American asset management firm that primarily invests in alternative assets. , the company had $548 billion of assets under management, including $392 billion invested in credit, including mezzanine capita ...
for $5 billion in 2021, with Verizon retaining a 10% stake in the division.


Finances

For the
fiscal year A fiscal year (also known as a financial year, or sometimes budget year) is used in government accounting, which varies between countries, and for budget purposes. It is also used for financial reporting by businesses and other organizations. La ...
2024, Verizon reported earnings of US$17.95 billion, with an annual revenue of US$134.788 billion, an increase of 0.6% over the previous fiscal cycle. Verizon's shares traded at over $45 per share, and its market capitalization was valued at over US$163.96 billion in January 2025. Verizon is currently ranked #31 in the Fortune 500 for 2023 and #68 in the Fortune Global 500.


States

The company offers Internet, traditional landline phone or VoIP, home security, pay television, web hosting and wholesale data in nine states across the eastern United States.


Marketing campaigns

Since its inception, Verizon Communications has run several marketing campaigns, including:


Can you hear me now?

The "Can you hear me now?" campaign, which was created for the newly formed Verizon Wireless, started running in 2001, and featured actor
Paul Marcarelli Paul Marcarelli (born May 24, 1970) is an American actor. He is best known for being the ubiquitous "Test Man" character in commercials ("Can you hear me now?") for Verizon Wireless from 2002 to 2011. He appeared in all of his Verizon commercials ...
in the role of "Test Man", a character based on a Verizon network tester, who travels the country asking "Can you hear me now?". The campaign, originally conceived by New York agency
Bozell Bozell is an American full-service public relations and advertising agency in Omaha, Nebraska. History Bozell traces its roots to the company founded in 1921 in Omaha, Nebraska by Leo B. Bozell, Leo Bozell and Morris Jacobs as Bozell & Jacob ...
, ran from early 2001 to September 2010. Data from the technology tracking firm The
Yankee Group Yankee Group was an independent technology research and consulting firm, founded in 1970 by Howard Anderson. The firm "was one of the analyst industry’s most prestigious boutiques through the dot.com boom, with 70 analysts on the payroll in 2006 ...
showed that, in the early years of the campaign, net customers grew 10% to 32.5 million in 2002 and 15% more to 37.5 million in 2003. In addition, customer turnover dropped to 1.8% in 2001, down from 2.5% in 2000. In 2011, Marcarelli parted ways with Verizon, and became a spokesperson for Sprint.


There's a map for that

The "There's a map for that" campaign was launched in late 2009, designed as a parody of AT&T's "There's an app for that" campaign. The ads depicted a side-by-side comparison of Verizon and AT&T network coverage maps. In early November 2009, AT&T filed a lawsuit in Atlanta federal court, claiming that the coverage maps being used in the ads were misleading. The suit was dropped later that month in conjunction with Verizon dropping a similar suit against AT&T.


Corporate governance


Executives

: *
Hans Vestberg Hans Vestberg (born 23 June 1965) is the CEO and Chairman of Verizon, where he has worked as executive vice president of the company's network and technology team, and as chief technology officer. Vestberg was previously the CEO of telecommunicati ...
, chairman and CEO *Sowmyanarayan Sampath, head of Verizon Consumer *Kyle Malady, head of
Verizon Business Verizon Business (formerly known as Verizon Enterprise Solutions) is a division of Verizon Communications based in Basking Ridge, New Jersey, that provides services and products for Verizon's business and government clients. It was formed as Ve ...


Corporate responsibility

Verizon grants money to organizations through its philanthropic arm, The Verizon Foundation. The company ran HopeLine, which had provided mobile phones to victims of domestic violence. Verizon's educational initiatives include the Verizon Innovative Learning Schools program that provides children access to STEM education programs. Between 2019 and 2023, Verizon issued five
green bond A green bond is a fixed-income financial instrument ( bond) which is used to fund projects that have positive environmental benefits. When referring to climate change mitigation projects they are also known as ''climate bonds''. Green bonds follow ...
s for a total of $5 billion. Proceeds from its 2023 issue were earmarked to transition to more environmentally friendly electrical grids. In 2020, Verizon launched its "Citizen Verizon" plan with an outline of social and environmental goals. Among this plan is a pledge to be completely carbon neutral by 2035. The plan also includes digital-skills training for young people.


Criticism


Security concerns

According to Google Project Zero researcher Tavis Ormandy, Verizon applies a simplistic certification methodology to give its "Excellence in Information Security Testing" award, e.g. to
Comodo Group Xcitium (formerly Comodo Security Solutions Inc.) is a cybersecurity company, including Zero Trust cybersecurity, based in Bloomfield, New Jersey, United States. In 2022, the company rebranded as Xcitium. History The company was founded in 1 ...
. It focuses on
GUI Gui or GUI may refer to: People Surname * Gui (surname), an ancient Chinese surname, ''xing'' * Bernard Gui (1261 or 1262–1331), inquisitor of the Dominican Order * Luigi Gui (1914–2010), Italian politician * Gui Minhai (born 1964), Ch ...
functions instead of testing security relevant features. Not detected were Chromodo browser disabling of the
same-origin policy In computing, the same-origin policy (SOP) is a concept in the web application security model. Under the policy, a web browser permits scripts contained in a first web page to access data in a second web page, but only if both web pages have the sa ...
, a VNC-delivered with a default of weak authentication, not enabling address space layout randomization (
ASLR Address space layout randomization (ASLR) is a computer security technique involved in preventing exploitation of memory corruption vulnerabilities. In order to prevent an attacker from reliably redirecting code execution to, for example, a pa ...
) when scanning, and using
access control list In computer security, an access-control list (ACL) is a list of permissions associated with a system resource (object or facility). An ACL specifies which users or system processes are granted access to resources, as well as what operations are ...
s (ACLs) throughout its product. Verizon was reported to have been affected by a 2024 attack from the
Salt Typhoon Salt Typhoon is an advanced persistent threat actor believed to be operated by China's Ministry of State Security (China), Ministry of State Security (MSS) which has conducted high-profile cyber espionage campaigns, particularly against the Unite ...
advanced persistent threat An advanced persistent threat (APT) is a stealthy threat actor, typically a State (polity), state or state-sponsored group, which gains unauthorized access to a computer network and remains undetected for an extended period. In recent times, the ...
linked to the
Chinese government The government of the People's Republic of China is based on a system of people's congress within the parameters of a Unitary state, unitary communist state, in which the ruling Chinese Communist Party (CCP) enacts its policies through people's ...
.


Net neutrality

Verizon and Comcast have been actively lobbying for current changes in the FCC's regulations that require internet service providers to offer all content at one internet speed regardless of the type of content since the early 2000s. In 2014, Verizon unsuccessfully sued the FCC for these powers. In July 2017, it was reported that Verizon's mobile network had been limiting streaming services such as
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
and
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
to a speed of 10 Mbit/s; Verizon stated to ''Ars Technica'' that it had been testing a system to "optimize the performance of video applications on our network", and that it would not affect video quality.


Deceptive advertising of 5G

In May 2020, the
Better Business Bureau The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 92 independently incorporated local BBB organizati ...
criticized Verizon for claiming it was "building the most powerful 5G experience for America" and recommended that the company make clear and conspicuous disclosures to consumers about the limited actual availability of its 5G network. Verizon had been cited by the Better Business Bureau in March 2019 for ads that "convey the message that Verizon has achieved the important milestone of deploying the first mobile wireless 5G network" prior to 5G availability, falsely conveying that the technology was currently available.


Privacy

Verizon has a one-star
privacy Privacy (, ) is the ability of an individual or group to seclude themselves or information about themselves, and thereby express themselves selectively. The domain of privacy partially overlaps with security, which can include the concepts of a ...
rating from the
Electronic Frontier Foundation The Electronic Frontier Foundation (EFF) is an American international non-profit digital rights group based in San Francisco, California. It was founded in 1990 to promote Internet civil liberties. It provides funds for legal defense in court, ...
. In April 2024, Verizon was fined nearly $47 million by the FCC for illegally sharing access to customers' real-time location data.


Sponsorships and venues

Verizon is the title sponsor of several large performance and sports venues as well as a sponsor of many major sporting organizations.


National Hockey League

In January 2007, Verizon secured exclusive marketing and promotional rights with the
National Hockey League The National Hockey League (NHL; , ''LNH'') is a professional ice hockey league in North America composed of 32 teams25 in the United States and 7 in Canada. The NHL is one of the major professional sports leagues in the United States and Cana ...
. The deal was extended for another three years in 2012 and included new provisions for the league to provide exclusive content through Verizon's GameCenter app.


Motorsports

In 2009 and 2010 Verizon sponsored
Justin Allgaier Justin Myrl Allgaier (born June 6, 1986) is an American professional stock car racing driver. He competes full-time in the NASCAR Xfinity Series, driving the No. 7 Chevrolet Camaro (sixth generation), Chevrolet SS for JR Motorsports and part-time ...
in the
NASCAR Nationwide Series The NASCAR Xfinity Series (NXS) is a stock car racing series organized by NASCAR. It is promoted as NASCAR's second-tier circuit to the organization's top level Cup Series. NXS events are frequently held as a support race on the day prior to a ...
, before they chose to opt out of a two-year-old
NASCAR The National Association for Stock Car Auto Racing, LLC (NASCAR) is an American auto racing sanctioning and operating company that is best known for stock car racing. It is considered to be one of the top ranked motorsports organizations in ...
team sponsorship with
Penske Racing Team Penske (formerly Penske Racing) is an American professional auto racing organization, competing in the IndyCar Series, NASCAR Cup Series, IMSA SportsCar Championship and FIA World Endurance Championship. Debuting at the 1966 24 Hours of Da ...
in order to pursue an expanded presence with the
IndyCar Series The IndyCar Series, officially known as the NTT IndyCar Series for sponsorship reasons, is the highest class of American open-wheel car racing in the United States, which has been conducted under the auspices of various sanctioning bodies sinc ...
. In March 2014 Verizon became title sponsor of the series through 2018. Verizon also sponsored a race in the 2021 NASCAR Cup Series season, the Verizon 200 at the Brickyard at Indianapolis Motor Speedway.


National Football League

In late 2010, Verizon Communications joined with
Vodafone Group Vodafone Group Public Limited Company () is a British multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates services in Asia, Africa, Europe, and ...
in a joint partnership to replace Sprint as the official wireless telecommunications partner of the
National Football League The National Football League (NFL) is a Professional gridiron football, professional American football league in the United States. Composed of 32 teams, it is divided equally between the American Football Conference (AFC) and the National ...
. The four-year deal was estimated at $720 million. In June 2013, Verizon announced a four-year extension with the NFL in a deal reportedly valued at $1 billion. The new agreement gave Verizon the right to stream every NFL regular-season and playoff game.


USA Team Handball

In January 2020, Verizon became a founding partner of
USA Team Handball USA Team Handball is the governing body for handball in the United States. USA Team Handball is funded in part by the U.S. Olympic & Paralympic Committee. Previously, the governing body was the United States Team Handball Federation. USA Team H ...
through the year 2020, with an option to extend the deal until 2024. They are the jersey sponsor for the men's and women's national handball team and the men's and women's national beach handball teams. They are presenter of the
USA Team Handball College Nationals The USA Team Handball College National Championships is a team handball tournament to determine the Men's and Women's College National Champion from the United States. History Prior to 1996, the highest placing college team at USA Team Handball ...
. In 2020
USA Team Handball USA Team Handball is the governing body for handball in the United States. USA Team Handball is funded in part by the U.S. Olympic & Paralympic Committee. Previously, the governing body was the United States Team Handball Federation. USA Team H ...
CEO Barry Siff that they are planning to create an American professional team handball league sponsored by Verizon. They are planning to have the owners until the end of 2020. They are planning to launch the league in 2023 with 10 teams with each team initially worth $3 million to $5 million and want to cooperate with
NBA The National Basketball Association (NBA) is a professional basketball league in North America composed of 30 teams (29 in the United States and 1 in Canada). The NBA is one of the major professional sports leagues in the United States and Ca ...
or
NHL The National Hockey League (NHL; , ''LNH'') is a professional ice hockey league in North America composed of 32 teams25 in the United States and 7 in Canada. The NHL is one of the major professional sports leagues in the United States and Cana ...
owners in one-tenant arena situations. To create multisports clubs like
FC Barcelona Futbol Club Barcelona (), commonly known as FC Barcelona and colloquially as Barça (), is a professional Football club (association football), football club based in Barcelona, Catalonia, Spain, that competes in La Liga, the top flight of ...
or
Paris Saint-Germain Paris Saint-Germain Football Club, commonly referred to as Paris Saint-Germain () or simply PSG, is a French professional Association football, football club based in Paris. They compete in Ligue 1, the French football league system, top d ...
.


2026 FIFA World Cup

In September 2024, Verizon announced they would be a sponsor for the
2026 FIFA World Cup The 2026 FIFA World Cup, marketed as FIFA World Cup 26, will be the 23rd FIFA World Cup, the Anniversary#Latin-derived numerical names, quadrennial international men's Association football, soccer championship contested by the List of men's n ...
in the
United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
,
Canada Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...
, and
Mexico Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America, and borders the United States to the north, and Guatemala and Belize to the southeast; while having maritime boundar ...
, where they will provide access to their cellular network for visiting fans at stadiums, fan fests, and the metropolitan areas of the host cities.


Venues

The main home concert hall of the
Philadelphia Orchestra The Philadelphia Orchestra is an American symphony orchestra, based in Philadelphia. One of the " Big Five" American orchestras, the orchestra is based at the Kimmel Center for the Performing Arts, where it performs its subscription concerts, n ...
at the
Kimmel Center for the Performing Arts The Kimmel Center for the Performing Arts is a large performing arts venue at 300 South Broad Street and the corner of Spruce Street, along the stretch known as the Avenue of the Arts in Center City, Philadelphia, Pennsylvania. It is owned an ...
is named Verizon Hall. Verizon was the former sponsor for a number of sporting and entertainment arenas, including
Simmons Bank Arena Simmons Bank Arena (previously Verizon Arena and Alltel Arena) is an 18,000-seat multi-purpose arena in North Little Rock, Arkansas, directly across the Arkansas River from downtown Little Rock. Opened in October 1999, it is the main entertainm ...
(formerly Verizon Arena) in
North Little Rock North Little Rock (often abbreviated "NLR") is a city in Pulaski County, Arkansas, United States. Located on the north side of the Arkansas River, it is the twin city of Little Rock. In the late nineteenth century, it was annexed by Little Ro ...
, Arkansas, the
Mayo Clinic Health System Event Center The Mayo Clinic Health System Event Center is a 5,280-seat (8,200 for concerts) multi-purpose arena in Mankato, Minnesota, Mankato, Minnesota, built in 1994 and opened in early 1995. It is home to the Minnesota State Mavericks men's ice hockey t ...
(formerly Verizon Center) in Mankato, Minnesota, and the
SNHU Arena The SNHU Arena (Southern New Hampshire University Arena) is an indoor events arena in Manchester, New Hampshire, and seats 9,852 for ice hockey, 11,140 for basketball and up to 11,770 for concerts. The facility was originally known during con ...
in Manchester, New Hampshire, which was originally known as the Verizon Wireless Arena until September 2016 when
Southern New Hampshire University Southern New Hampshire University (SNHU) is a private university between Manchester, New Hampshire, Manchester and Hooksett, New Hampshire, United States. The university is accredited by the New England Commission of Higher Education, along with ...
acquired the naming rights for a period of at least 10 years. Verizon was also the title sponsor of entertainment amphitheaters in locations throughout the United States, including four individually referred to as the "Verizon Wireless Amphitheatre" in Irvine, California, Maryland Heights, Missouri, Selma, Texas, and Alpharetta, Georgia. Verizon is a former sponsor of the
Capital One Arena Capital One Arena is an indoor arena in Washington, D.C. Located in the Chinatown section of the larger Penn Quarter neighborhood, the arena sits atop the Gallery Place rapid transit station of the Washington Metro. The arena was opened o ...
in Washington, DC.


See also

* Verizon strike of 2016 *
List of United States telephone companies This is a list of United States telephone companies. Regional Bell Operating Companies The Regional Bell Operating Companies (RBOCs) are the result of the break-up of the Bell System in 1984. After numerous mergers, asset sales, and renamings ...


References


External links

*
Bell Operating Companies (from Bell System Memorial)
{{Authority control Bell System Broadband Cable television companies of the United States Internet service providers of the United States Mass media companies of the United States Pay telephone operators of the United States Telecommunications companies of the United States Tier 1 networks Video on demand Telecommunications companies established in 1983 Mass media companies established in 1983 Companies based in New York City Companies in the Dow Jones Industrial Average Companies listed on the New York Stock Exchange Publicly traded companies based in New York City American companies established in 1983 2000 initial public offerings