ValuJet Airlines was an
ultra low-cost airline in the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
that operated from 1992 until 1997, when it was rebranded as AirTran Airlines after joining forces with
AirTran Airways
AirTran Airways was a low-cost airline in the United States that operated from 1993 until it was acquired by Southwest Airlines May 2, 2011.
Headquartered in Orlando, Florida, AirTran Airways was established in 1993 as Conquest Sun Airlines b ...
. It was headquartered in
unincorporated Clayton County, Georgia
Clayton County is located in the north central portion of the U.S. state of Georgia. As of the 2020 census, the population was 297,595 by the U.S. Census Bureau. The county seat is Jonesboro.
Clayton County is one of the core counties of the ...
and operated regularly scheduled domestic and international flights in the
Eastern United States
The Eastern United States, often abbreviated as simply the East, is a macroregion of the United States located to the east of the Mississippi River. It includes 17–26 states and Washington, D.C., the national capital.
As of 2011, the Eastern ...
and Canada during the 1990s. The company was founded in 1992 and was notorious for its sometimes dangerous cost-cutting measures. All of the airline's planes were purchased used from other airlines; very little training was provided to workers; and contractors were used for maintenance and other services. ValuJet quickly developed a reputation for safety issues. In 1995, the military refused the company's bid to fly military personnel over safety worries, and officials at the FAA wanted the airline to be grounded.
The
crash of Flight 592 in 1996, which was caused by illegally and improperly stored hazardous materials on board, spelled doom for the airline. ValuJet was grounded the next month and not allowed to fly again until September of that same year, with a greatly reduced fleet. The airline's major customers never returned, and the company suffered major losses.
In 1997, ValuJet purchased the much smaller
AirTran Airways
AirTran Airways was a low-cost airline in the United States that operated from 1993 until it was acquired by Southwest Airlines May 2, 2011.
Headquartered in Orlando, Florida, AirTran Airways was established in 1993 as Conquest Sun Airlines b ...
. Although ValuJet was the nominal survivor, executives believed that a new name was important to regain passenger traffic, so the new company adopted the AirTran name in a
reverse takeover
A reverse takeover (RTO), reverse merger, or reverse IPO is the acquisition of a public company by a private company so that the private company can bypass the lengthy and complex process of going public. Sometimes, conversely, the public compa ...
. After the sale, AirTran made little mention of its past as ValuJet. AirTran was bought by
Southwest Airlines
Southwest Airlines Co., or simply Southwest, is a Major airlines of the United States, major airline in the United States that formerly operated on a low-cost carrier model. It is headquartered in the Love Field, Dallas, Love Field neighborhood ...
in 2011 and ended flights in 2014.
Mascot
ValuJet's smiling airplane logo, named Critter, was a prominent feature of the airline's branding. It appeared on various aspects of ValuJet's operations, including aircraft, ticket counters, crew uniforms, advertisements, and merchandise sold by the airline.
Critter was also ValuJet's
call sign
In broadcasting and radio communications, a call sign (also known as a call name or call letters—and historically as a call signal—or abbreviated as a call) is a unique identifier for a transmitter station. A call sign can be formally as ...
, used by
air traffic control
Air traffic control (ATC) is a service provided by ground-based air traffic controllers who direct aircraft on the ground and through a given section of controlled airspace, and can provide advisory services to aircraft in non-controlled air ...
lers to identify and address the airline.
History
Inception
ValuJet was founded in 1992 and began operations on October 26, 1993. It originally offered service from
Atlanta
Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
to
Orlando
Orlando commonly refers to:
* Orlando, Florida, a city in the United States
Orlando may also refer to:
People
* Orlando (given name), a masculine name, includes a list of people with the name
* Orlando (surname), includes a list of people wit ...
,
Jacksonville
Jacksonville ( ) is the most populous city proper in the U.S. state of Florida, located on the Atlantic coast of North Florida, northeastern Florida. It is the county seat of Duval County, Florida, Duval County, with which the City of Jacksonv ...
, and
Tampa
Tampa ( ) is a city on the Gulf Coast of the United States, Gulf Coast of the U.S. state of Florida. Tampa's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and t ...
with a single
McDonnell Douglas DC-9-21 that previously belonged to
Delta Air Lines
Delta Air Lines, Inc. is a Major airlines of the United States, major airline in the United States headquartered in Atlanta, Georgia (U.S. state), Georgia, operating nine hubs, with Hartsfield–Jackson Atlanta International Airport being its ...
. The first flight, Flight 901, flew from Atlanta to Tampa. The carrier was headed by a group of industry veterans including co-founder and chairman Robert Priddy, who had started a string of successful airlines including
Atlantic Southeast Airlines (ASA),
Air Midwest, and Florida Gulf Airlines. Board members
Maury Gallagher and Tim Flynn, the other co-founders, developed and ran WestAir before selling it to
Mesa Airlines
Mesa Airlines, Inc. is an American regional airline headquartered in Phoenix, Arizona, Phoenix, Arizona. Mesa operates and maintains a fleet of Embraer E-175 Aircraft that are scheduled, marketed and sold by United Airlines as United Express. ...
; former
Continental Airlines
Continental Airlines (simply known as Continental) was a major airline in the United States that operated from 1934 until it merged with United Airlines in 2012. It had ownership interests and brand partnerships with several carriers.
Continen ...
and
Flying Tigers
The First American Volunteer Group (AVG) of the Republic of China Air Force, nicknamed the Flying Tigers, was formed to help oppose the Japanese invasion of China. Operating in 1941–1942, it was composed of pilots from the United States Ar ...
President Lewis Jordan joined the carrier a short time later as president.
The airline went public in June 1994 after a year of tremendous growth with the addition of 15 aircraft since the first flight in 1993. It became the fastest airline to make a profit in the history of American aviation, earning $21 million in 1994 alone. In October 1995, ValuJet placed an order with
McDonnell Douglas
McDonnell Douglas Corporation was a major American Aerospace manufacturer, aerospace manufacturing corporation and defense contractor, formed by the merger of McDonnell Aircraft and the Douglas Aircraft Company in 1967. Between then and its own ...
for 50 MD-95 jets (now known as the
Boeing 717
The Boeing 717 is an American five-abreast narrow-body aircraft, narrow-body airliner produced by Boeing Commercial Airplanes. The Twinjet, twin-engine airliner was developed for the 100-seat market and originally marketed by McDonnell Dougla ...
) with an option for 50 more. Keeping costs low, the airline bought many used aircraft from around the world. At the time ValuJet's fleet was among the oldest in the United States, averaging 26 years. In 1995, the airline sued Delta Air Lines and
TWA over
landing slot
__NOTOC__
A landing slot, takeoff slot, or airport slot is a permission granted by a slot coordinator to use the infrastructure of an airport designated as Level 3 (Coordinated Airport) for take-off and/or landing at a specific time and date. Slo ...
s.
Like most low-cost airlines, ValuJet did not own any hangars or spare parts inventories. Moreover, many of the measures it took to hold down fares were very aggressive even by low-cost standards. For example, it required pilots to pay for their own training and only paid them after completed flights. It gave its flight attendants only basic training. It also
outsourced many functions other airlines handle themselves. For instance, it subcontracted maintenance to several companies, and these companies in turn subcontracted the work to other companies. Whenever delays were caused by mechanics, ValuJet cut the pay of the mechanics working on that plane.
Safety problems
In August 1995, the
United States Department of Defense
The United States Department of Defense (DoD, USDOD, or DOD) is an United States federal executive departments, executive department of the federal government of the United States, U.S. federal government charged with coordinating and superv ...
(DoD) rejected ValuJet's bid to fly military personnel, citing serious deficiencies in ValuJet's
quality assurance
Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered to customer(s) meet with the contractual and other agreed upon performance, design ...
procedures.
The
Federal Aviation Administration
The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
's (FAA) Atlanta field office sent a memo on February 14, 1996, to its headquarters in Washington, D.C., stating that "consideration should be given to an immediate
FAR 121 re-certification of this airline"—in other words, the FAA wanted ValuJet grounded. ValuJet airplanes made 129 emergency landings: fifteen in 1994, 57 in 1995, and 57 from January through May 1996. In February, the FAA ordered ValuJet to seek approval before adding any new aircraft or cities to their network, something the industry had not seen since deregulation in 1979. This attempt at removing ValuJet's certification was "lost in the maze at FAA" according to NTSB Chairman Jim Hall. By this time, ValuJet's accident rate was not only one of the highest in the low-fare sector, but was more than 14 times that of the legacy airlines.
Fallout from the crash of Flight 592
On May 11, 1996, ValuJet suffered its highest-profile accident when
Flight 592, a DC-9 flying from
Miami
Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...
to Atlanta, crashed into the
Florida Everglades; all 110 people on board died. The crash was caused by an onboard fire triggered by full but expired
chemical oxygen generator
A chemical oxygen generator is a device that releases oxygen via a chemical reaction. The oxygen source is usually an inorganic superoxide, chlorate, or perchlorate. Ozonides are a promising group of oxygen sources, as well. The generators are usu ...
s illegally stowed in the cargo hold without safety caps. The generators were put on the plane by maintenance subcontractor SabreTech. The resulting investigation revealed numerous systemic flaws, and ultimately faulted both SabreTech, for storing the generators on the plane, and ValuJet for not supervising them.
After the crash, many of ValuJet's other cost-cutting practices came under scrutiny. One of its planes flew 140 times despite a leaky hydraulic system, and another flew 31 times with malfunctioning weather radar. A third plane was allowed to fly despite engine rust that went unnoticed during its refit; it caught fire a few months later and was completely destroyed. At the time of the crash, the FAA was in the final stages of a three-month review of ValuJet's operations. The
Department of Transportation originally wanted to give ValuJet a clean bill of health. However, after the department's Inspector General,
Mary Schiavo, strongly objected to allowing ValuJet to stay in the air, the FAA grounded ValuJet on June 11, 1996.
On September 26, 1996, ValuJet resumed flying with 15 jets, down from 52 before the crash, after complying with all DOT and FAA requirements. On November 4, 1996, ValuJet announced that Joseph Corr, the former
CEO
A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization.
CEOs find roles in variou ...
of
Continental Airlines
Continental Airlines (simply known as Continental) was a major airline in the United States that operated from 1934 until it merged with United Airlines in 2012. It had ownership interests and brand partnerships with several carriers.
Continen ...
, would become CEO and President at a time when the airline was in serious trouble. Its highest-paying customers never returned, however, and the airline had lost $55 million since the crash of Flight 592. After the large amount of negative publicity surrounding the Flight 592 incident, ValuJet suffered serious financial problems.
On July 11, 1997, the airline announced that it would merge with the much smaller Airways Corporation, parent of
AirTran Airways
AirTran Airways was a low-cost airline in the United States that operated from 1993 until it was acquired by Southwest Airlines May 2, 2011.
Headquartered in Orlando, Florida, AirTran Airways was established in 1993 as Conquest Sun Airlines b ...
; the merger was completed on November 17, 1997. Airways Corporation merged into the ValuJet's holding company, ValuJet, Inc. The merged company retained ValuJet's pre-1997 stock price history, but changed its name to
AirTran Holdings. In November 1997, AirTran Holdings announced it would move its headquarters from Atlanta to
Orlando
Orlando commonly refers to:
* Orlando, Florida, a city in the United States
Orlando may also refer to:
People
* Orlando (given name), a masculine name, includes a list of people with the name
* Orlando (surname), includes a list of people wit ...
.
ValuJet Airlines was renamed AirTran Airlines after the merger. All fleet and operations were transferred to AirTran Airways in 1998, and the ValuJet Airlines/AirTran Airlines operating certificate was surrendered. ValuJet's legal existence ended in 1999 when AirTran Airlines merged into AirTran Airways. However, while the merged airline operated under AirTran's FAA certificate, it retained ValuJet's stock price history and was initially headed by ValuJet's management team. Thus, ValuJet was the nominal corporate survivor.
AirTran, prior to its purchase by Southwest, made no notable mention of the ValuJet past. Instead, AirTran kept a large cache of ValuJet memorabilia, including radio ads, locked in an Atlanta warehouse. AirTran also opted not to make any major announcements on the crash's tenth anniversary out of respect for the victims' families.
Fleet
ValuJet operated an all-McDonnell Douglas fleet of 98 aircraft consisting of
McDonnell Douglas DC-9
The McDonnell Douglas DC-9 is an American five-abreast, single-aisle aircraft designed by the Douglas Aircraft Company. It was initially produced as the Douglas DC-9 prior to August 1967, after which point the company had merged with McDonnell ...
s, along with a few
McDonnell Douglas MD-80
The McDonnell Douglas MD-80 is a series of five-abreast single-aisle airliners developed by McDonnell Douglas. It was produced by the developer company until August 1997 and then by Boeing Commercial Airplanes. The MD-80 was the second gener ...
s. Most of the aircraft purchased were more than 15 years old, many obtained from other carriers. ValuJet had on average one of the oldest fleets in America, averaging 27 years. All the planes were painted white with blue and yellow trim, with the smiling "critter" painted on both sides of the plane on the front.
At the time of its demise the fleet consisted of:
* 2 -
McDonnell Douglas DC-9-21
* 42 -
McDonnell Douglas DC-9-32 (1 crash in
Flight 592)
* 1 -
McDonnell Douglas MD-81
* 2 -
McDonnell Douglas MD-82
* 1 -
McDonnell Douglas MD-83
* 50 -
McDonnell Douglas MD-95 (previously on order)
Destinations
ValuJet's main hub was in Atlanta and their focus cities were
Orlando
Orlando commonly refers to:
* Orlando, Florida, a city in the United States
Orlando may also refer to:
People
* Orlando (given name), a masculine name, includes a list of people with the name
* Orlando (surname), includes a list of people wit ...
,
Philadelphia
Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
,
Boston
Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
, Miami, and
Washington Dulles. Before the crash of Flight 592, ValuJet operated to 22 cities in the U.S. and one in Canada. Most people chose ValuJet for their low fares, such as $39 tickets for a flight from Atlanta to
Jacksonville
Jacksonville ( ) is the most populous city proper in the U.S. state of Florida, located on the Atlantic coast of North Florida, northeastern Florida. It is the county seat of Duval County, Florida, Duval County, with which the City of Jacksonv ...
.
Accidents and incidents
Flight 597
On June 8, 1995, a DC-9-32, aborted its takeoff from
Hartsfield–Jackson Atlanta International Airport
Hartsfield–Jackson Atlanta International Airport is the primary international airport serving Atlanta and its Metro Atlanta, surrounding metropolitan area, in the U.S. state of Georgia (U.S. state), Georgia. It is located south of the Down ...
after a catastrophic engine failure caused by a stress crack in a compressor blade that occurred when the blade was made.
Shrapnel from the right engine penetrated the fuselage and the right engine main fuel line, and a cabin fire erupted. The airplane was stopped on the runway, and captain Greg Straessle, 45, ordered an evacuation of the airplane. The plane was on a scheduled flight to
Miami International Airport
Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary international airport serving Miami and its Miami metropolitan area, surrounding metropolitan area, in the U.S. state of Florida. It hosts over 1, ...
.
The resulting fire destroyed the aircraft. Among the five crew members, one flight attendant received serious puncture wounds from shrapnel and thermal injuries, and another flight attendant received minor injuries. Of the 57 passengers on board, five suffered minor injuries.
The
National Transportation Safety Board
The National Transportation Safety Board (NTSB) is an independent U.S. government investigative agency responsible for civil transportation accident investigation. In this role, the NTSB investigates and reports on aviation accidents and inci ...
(NTSB) determined that the engine failure was caused by a detectable crack in a
compressor disk, on which a maintenance contractor had failed to perform a proper inspection and had kept poor records. The incident resulted in the NTSB issuing an advisory recommending improvements to maintenance rules throughout the industry.
Flight 592
ValuJet Airlines Flight 592, another DC-9-32, crashed in the
Florida Everglades on Saturday, May 11, 1996, due to a fire caused by the activation of chemical oxygen generators that were illegally shipped in the cargo hold by ValuJet's maintenance contractor, SabreTech. The fire damaged the airplane's flight control cables, which led to the crew losing control of the aircraft, resulting in the deaths of all 110 people on board. The airplane was on its way from Miami to Atlanta. This accident also contributed to ValuJet ceasing operations in 1997.
See also
*
List of defunct airlines of the United States
The following is a list of defunct airlines of the United States. However, some of these airlines have ceased operations completely, changed identities and/or FAA certificates and are still operating under a different name (e.g. America West Ai ...
References
External links
Archive of the ValuJet websiteNTSB Aircraft Accident Report ValuJet Airlines Flight 558
{{DEFAULTSORT:Valujet Airlines
Airlines established in 1993
Airlines disestablished in 1997
Companies based in Clayton County, Georgia
Defunct low-cost airlines of the United States
Defunct companies based in Georgia (U.S. state)