Ursula Burns
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Ursula M. Burns (born September 20, 1958) is an American businesswoman. Burns is known for her tenure as the
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
of
Xerox Xerox Holdings Corporation (, ) is an American corporation that sells print and electronic document, digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduc ...
from 2009 to 2016. In this role, Burns was the first black woman to lead a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company. She is also the first woman to follow another as the head of a Fortune 500 company. Burns remained the chairman at Xerox from 2010 to 2017. Burns is also known for serving on the
board of directors A board of directors is a governing body that supervises the activities of a business, a nonprofit organization, or a government agency. The powers, duties, and responsibilities of a board of directors are determined by government regulatio ...
of multiple large American companies, including
Uber Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...
,
American Express American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment card industry, payment cards. It is headquartered at 200 Vesey Street, also known as American Expr ...
, and
ExxonMobil Exxon Mobil Corporation ( ) is an American multinational List of oil exploration and production companies, oil and gas corporation headquartered in Spring, Texas, a suburb of Houston. Founded as the Successors of Standard Oil, largest direct s ...
. She was the chairperson and CEO of VEON from late 2018 to early 2020 and is the Non-Executive Chairwoman of
Teneo Teneo is a public relations and advisory company. The company was founded in June 2011 by Declan Kelly, Paul Keary, and Doug Band, and as of 2025 has more than 1,600 employees located in 40 offices. In 2019, Teneo sold a majority stake to  ...
. In 2021, Burns co-founded private equity firm Integrum Holdings. Under President
Barack Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. O ...
Burns led the
White House The White House is the official residence and workplace of the president of the United States. Located at 1600 Pennsylvania Avenue Northwest (Washington, D.C.), NW in Washington, D.C., it has served as the residence of every U.S. president ...
national program on
science, technology, engineering, and mathematics Science, technology, engineering, and mathematics (STEM) is an umbrella term used to group together the distinct but related technical disciplines of science, technology, engineering, and mathematics. The term is typically used in the context of ...
(STEM) from 2009 to 2016. Additionally, she was chairwoman of the President's Export Council from 2015 to 2016, following her role as vice chair from 2010 to 2015.
"Xerox's Ursula Burns: U.S. Businesses Must Embrace Globalization ", ''
US News ''U.S. News & World Report'' (''USNWR'', ''US NEWS'') is an American media company publishing news, consumer advice, rankings, and analysis. The company was launched in 1948 as the merger of domestic-focused weekly newspaper ''U.S. News'' and ...
'', Gaby Galvin, May 5, 2017
In 2014, ''
Forbes ''Forbes'' () is an American business magazine founded by B. C. Forbes in 1917. It has been owned by the Hong Kong–based investment group Integrated Whale Media Investments since 2014. Its chairman and editor-in-chief is Steve Forbes. The co ...
'' rated Burns as the 22nd most powerful woman in the world.


Early life and education

Born in 1958, Burns was raised by a single mother in the Baruch Houses, a
housing project Public housing, also known as social housing, refers to Subsidized housing, subsidized or affordable housing provided in buildings that are usually owned and managed by local government, central government, nonprofit organizations or a ...
in New York City. Both of her parents were
Panamanian Panamanians (; feminine ) are people identified with Panama, a country in Central America (which is the central section of the American continent), and with residential, legal, historical, or cultural connections with North America. For most Pan ...
immigrants. She attended and graduated Cathedral High School, a Catholic all-girls school on East 56th Street in New York. After high school, Burns attended Brooklyn Polytechnic Institute (now
New York University Tandon School of Engineering The New York University Tandon School of Engineering (commonly referred to as Tandon) is the engineering and applied sciences school of New York University. Tandon is the second oldest private engineering and technology school in the United St ...
) where in 1980 she earned a bachelor's degree in
mechanical engineering Mechanical engineering is the study of physical machines and mechanism (engineering), mechanisms that may involve force and movement. It is an engineering branch that combines engineering physics and engineering mathematics, mathematics principl ...
. During that summer, she became a mechanical engineering summer intern at
Xerox Xerox Holdings Corporation (, ) is an American corporation that sells print and electronic document, digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduc ...
. This internship was an integral component of Xerox's graduate engineering initiative designed to support underrepresented
minorities The term "minority group" has different meanings, depending on the context. According to common usage, it can be defined simply as a group in society with the least number of individuals, or less than half of a population. Usually a minority g ...
. It not only provided her with valuable experience but also financially supported her pursuit of a master's degree at
Columbia University Columbia University in the City of New York, commonly referred to as Columbia University, is a Private university, private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Churc ...
, which she completed in 1981. She has since received additional honorary degrees from
New York University New York University (NYU) is a private university, private research university in New York City, New York, United States. Chartered in 1831 by the New York State Legislature, NYU was founded in 1832 by Albert Gallatin as a Nondenominational ...
,
Williams College Williams College is a Private college, private liberal arts colleges in the United States, liberal arts college in Williamstown, Massachusetts, United States. It was established as a men's college in 1793 with funds from the estate of Ephraim ...
, the
University of Pennsylvania The University of Pennsylvania (Penn or UPenn) is a Private university, private Ivy League research university in Philadelphia, Pennsylvania, United States. One of nine colonial colleges, it was chartered in 1755 through the efforts of f ...
,
Howard University Howard University is a private, historically black, federally chartered research university in Washington, D.C., United States. It is classified among "R1: Doctoral Universities – Very high research activity" and accredited by the Mid ...
,
Rensselaer Polytechnic Institute Rensselaer Polytechnic Institute (; RPI) is a private university, private research university in Troy, New York, United States. It is the oldest technological university in the English-speaking world and the Western Hemisphere. It was establishe ...
, The City College of New York,
Rochester Institute of Technology The Rochester Institute of Technology (RIT) is a private university, private research university in Henrietta, New York, a suburb of Rochester, New York, Rochester. It was founded in 1829. It is one of only two institute of technology, institut ...
(RIT), the
University of Rochester The University of Rochester is a private university, private research university in Rochester, New York, United States. It was founded in 1850 and moved into its current campus, next to the Genesee River in 1930. With approximately 30,000 full ...
,
Xavier University Xavier University ( ) is a private Jesuit university in Cincinnati, Ohio, United States. It is the sixth-oldest Catholic and fourth-oldest Jesuit university in the United States. Xavier had an enrollment of approximately 5,600 undergraduate an ...
, and
Georgetown University Georgetown University is a private university, private Jesuit research university in Washington, D.C., United States. Founded by Bishop John Carroll (archbishop of Baltimore), John Carroll in 1789, it is the oldest Catholic higher education, Ca ...
.


Business career


Xerox

Burns began her journey with
Xerox Xerox Holdings Corporation (, ) is an American corporation that sells print and electronic document, digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduc ...
as a summer intern in 1980 and officially joined the company a year later, following the completion of her master's degree from
Columbia University Columbia University in the City of New York, commonly referred to as Columbia University, is a Private university, private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Churc ...
. She worked in various roles in product development and planning at the company for the remainder of the 1980s. In January 1990, her career took an unexpected turn when Wayland Hicks, then a senior executive, offered Burns a job as his executive assistant. She accepted and worked for him for roughly nine months before returning home because she was about to marry. In June 1991, she then became executive assistant to then-chairman and chief executive
Paul Allaire Paul Arthur Allaire (July 21, 1938 – February 24, 2019) was an American entrepreneur who served as CEO and chairman of Xerox Corporation, and as a director on several other public companies. Allaire graduated from Worcester Polytechnic Insti ...
. In 1999, she was named
vice-president A vice president or vice-president, also director in British English, is an officer in government or business who is below the president (chief executive officer) in rank. It can also refer to executive vice presidents, signifying that the vi ...
for global manufacturing. In May 2000, Burns was named senior vice president of corporate strategic services and began working closely with soon-to-be CEO Anne Mulcahy, in what both women have described as a true partnership. Two years later, Burns became president of business group operations. In 2007, Burns assumed the role of president of Xerox. In July 2009 she was named
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
, succeeding Mulcahy, who remained as chairwoman until May 2010. The first black woman CEO to head a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company, Burns was also the first woman to succeed another woman as head of a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company. Shortly after being named CEO, Burns led the acquisition of
Affiliated Computer Services Affiliated Computer Services Inc. (ACS) was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texa ...
. While as CEO, Burns was named an International Fellow of the
Royal Academy of Engineering The Royal Academy of Engineering (RAEng) is the United Kingdom's national academy of engineering. The Academy was founded in June 1976 as the Fellowship of Engineering with support from Prince Philip, Duke of Edinburgh, who became the first senio ...
in 2013. In 2016, she led Xerox in a split into two independent companies:
"Diageo announces appointment to its Board of Directors," Webwire, July 26, 2017
Xerox Corporation and Conduent Incorporated. She remained chairwoman and CEO of Xerox through the process, and was then appointed chairwoman of the standalone document technology company.
"Xerox Names Ursula Burns Chairman of Post-Separation Document Technology Company," Xerox, May 20, 2016
After stepping down from the position in December 2016, Burns was succeeded by Jeff Jacobson (CEO), Jeff Jacobson. She retained the title of chairwoman of the newly formed document technology company until May 2017, when she left the Xerox board and her role as chairperson.


Board roles

Burns has served on numerous boards, including those of Exxon Mobil Corporation, American Express Corporation, Datto Inc.,
Nestlé Nestlé S.A. ( ) is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Switzerland. It has been the largest publicly held food company in the world, measured by revenue and other metrics, since 20 ...
, Boston Scientific, FIRST, the National Association of Manufacturers, the
University of Rochester The University of Rochester is a private university, private research university in Rochester, New York, United States. It was founded in 1850 and moved into its current campus, next to the Genesee River in 1930. With approximately 30,000 full ...
, the MIT Corporation, the Rochester Business Alliance, and the RUMP Group. She joined
Teneo Teneo is a public relations and advisory company. The company was founded in June 2011 by Declan Kelly, Paul Keary, and Doug Band, and as of 2025 has more than 1,600 employees located in 40 offices. In 2019, Teneo sold a majority stake to  ...
as a senior advisor in June 2017.
, "Ursula M. Burns joins Teneo as Senior Advisor," Teneo, June 28, 2017
Burns joined the
board of directors A board of directors is a governing body that supervises the activities of a business, a nonprofit organization, or a government agency. The powers, duties, and responsibilities of a board of directors are determined by government regulatio ...
of
Uber Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...
in late September 2017. In 2020, she was appointed to the board of directors of Waystar. Burns also remains on the boards of Endeavor Group Holdings and IHS Holding. In addition, Burns is on several private company boards, while also providing leadership counsel to several community, educational and non-profit organizations including the
Ford Foundation The Ford Foundation is an American private foundation with the stated goal of advancing human welfare. Created in 1936 by Edsel Ford and his father Henry Ford, it was originally funded by a $25,000 (about $550,000 in 2023) gift from Edsel Ford. ...
, the
Metropolitan Museum of Art The Metropolitan Museum of Art, colloquially referred to as the Met, is an Encyclopedic museum, encyclopedic art museum in New York City. By floor area, it is the List of largest museums, third-largest museum in the world and the List of larg ...
, and the
Mayo Clinic Mayo Clinic () is a Nonprofit organization, private American Academic health science centre, academic Medical centers in the United States, medical center focused on integrated health care, healthcare, Mayo Clinic College of Medicine and Science ...
, amongst others. In April 2024, Burns was nominated for the board of directors of Taiwan Semiconductor Manufacturing Co.


Veon

In July 2017, Burns was elected chairman of VEON, the world's 11th largest telecom service provider by subscribers,
"VEON names former Xerox CEO Ursula Burns as chairwoman,"
Reuters Reuters ( ) is a news agency owned by Thomson Reuters. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide writing in 16 languages. Reuters is one of the largest news agencies in the world. The agency ...
, Eric Auchard, July 24, 2017
by its board of directors. With the sudden departure of the CEO in March 2018, she was made executive chairwoman pending a selection process, and in December 2018, she was appointed as CEO. In February 2020, Kaan Terzioğlu and Sergi Herrero were appointed co-CEOs, succeeding Burns. In June 2020, Gennady Gazin succeeded Burns as chairman.


Diageo

Burns was announced to be joining Diageo board as a non-executive director, but Diageo announced in March 2018 that "Burns will not take up her appointment as Non-Executive Director on the Diageo Board" as she has been appointed as interim Executive Chairman of VEON.


Integrum Holdings

In 2021, Burns partnered with Tagar Olson and Richard Kunzer to co-found private equity firm Integrum Holdings. The firm, which raised $1.1bn for its inaugural fund, focuses on technology-enabled services companies.


Public service

U.S.
President Barack Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. Ob ...
appointed Burns to help lead the White House National STEM program in 2009, and she remained a leader of the STEM program until 2016. In March 2010 President Obama appointed Burns as vice-chair of the President's Export Council, a role which she held from 2015 to 2016. In February 2022, Burns joined the U.S. Department of Commerce's Advisory Council on Supply Chain Competitiveness as Vice Chair.


Community activities

Burns provides leadership counsel to community, educational, and non-profit organizations including FIRST ( For Inspiration and Recognition of Science and Technology), National Academy Foundation,
MIT The Massachusetts Institute of Technology (MIT) is a private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and sc ...
, and the U.S. Olympic Committee, among others. She is a founding board director of Change the Equation, which focuses on improving the U.S.'s education system in science, technology, engineering, and math (STEM). She served as vice chairwoman of the executive committee of
The Business Council The Business Council is a nonpartisan organization of business leaders headquartered in Washington, D.C. She has delivered the commencement address at universities including
Rochester Institute of Technology The Rochester Institute of Technology (RIT) is a private university, private research university in Henrietta, New York, a suburb of Rochester, New York, Rochester. It was founded in 1829. It is one of only two institute of technology, institut ...
,
MIT The Massachusetts Institute of Technology (MIT) is a private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and sc ...
, the
University of Rochester The University of Rochester is a private university, private research university in Rochester, New York, United States. It was founded in 1850 and moved into its current campus, next to the Genesee River in 1930. With approximately 30,000 full ...
,
Xavier University Xavier University ( ) is a private Jesuit university in Cincinnati, Ohio, United States. It is the sixth-oldest Catholic and fourth-oldest Jesuit university in the United States. Xavier had an enrollment of approximately 5,600 undergraduate an ...
,
Howard University Howard University is a private, historically black, federally chartered research university in Washington, D.C., United States. It is classified among "R1: Doctoral Universities – Very high research activity" and accredited by the Mid ...
,
Williams College Williams College is a Private college, private liberal arts colleges in the United States, liberal arts college in Williamstown, Massachusetts, United States. It was established as a men's college in 1793 with funds from the estate of Ephraim ...
, and
Georgetown University Georgetown University is a private university, private Jesuit research university in Washington, D.C., United States. Founded by Bishop John Carroll (archbishop of Baltimore), John Carroll in 1789, it is the oldest Catholic higher education, Ca ...
. She has been listed multiple times by ''Forbes'' as one of the 100 most powerful women in the world. In 2015, she was listed as the 29th. In 2018 she was featured among "America's Top 50 Women In Tech". In 2016, hacked emails suggested she was on a list of potential candidates for vice-president for
Hillary Clinton Hillary Diane Rodham Clinton ( Rodham; born October 26, 1947) is an American politician, lawyer and diplomat. She was the 67th United States secretary of state in the administration of Barack Obama from 2009 to 2013, a U.S. senator represent ...
.


Personal life

Burns was married to Lloyd Bean until his death in 2019; he also worked at Xerox, and they lived in
Rochester, New York Rochester is a city in and the county seat, seat of government of Monroe County, New York, United States. It is the List of municipalities in New York, fourth-most populous city and 10th most-populated municipality in New York, with a populati ...
. She has a daughter Melissa (born c. 1992) and a stepson Malcolm (born c. 1989) who attended MIT. Burns has been a major donor to McQuaid Jesuit High School in New York.


Memoir

Burns published a memoir, ''Where You Are Is Not Who You Are: A Memoir'', in 2021.


See also

* List of International Fellows of the Royal Academy of Engineering


References


Further reading

* *


External links


"Ursula M. Burns"
, Black Entrepreneur Profile Website
Ursula Burns
Video produced by '' Makers: Women Who Make America'' * , - , - {{DEFAULTSORT:Burns, Ursula M. 1958 births American people of Panamanian descent American technology chief executives Columbia School of Engineering and Applied Science alumni Directors of Xerox Living people People from the Lower East Side American chief executives of Fortune 500 companies African-American women engineers African-American engineers Xerox people American women chief executives Directors of ExxonMobil Businesspeople from New York City Polytechnic Institute of New York University alumni 20th-century American businesspeople 20th-century American businesswomen 21st-century American businesspeople 21st-century American businesswomen American chairpersons of corporations American women corporate directors American mechanical engineers Engineers from New York (state) 21st-century American women engineers 21st-century American engineers Directors of Uber Fellows of the Royal Academy of Engineering Female fellows of the Royal Academy of Engineering Boston Scientific people