Unobtrusive research (or unobtrusive measures) is a method of data collection used primarily in the
social sciences
Social science (often rendered in the plural as the social sciences) is one of the branches of science, devoted to the study of society, societies and the Social relation, relationships among members within those societies. The term was former ...
. The term ''unobtrusive measures'' was first coined by Webb, Campbell, Schwartz, & Sechrest in a 1966 book titled ''Unobtrusive Measures: Nonreactive Research in the Social Sciences''. The authors described methodologies which do not involve
direct elicitation of data from the research subjects. Unobtrusive measures are contrasted with
interviews
An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" re ...
and
questionnaires
A questionnaire is a research instrument that consists of a set of questions (or other types of prompts) for the purpose of gathering information from respondents through survey or statistical study. A research questionnaire is typically a mix of ...
, in that they try to find indirect ways to obtain the necessary data. The unobtrusive approach often seeks unusual data sources, such as garbage,
graffiti
Graffiti (singular ''graffiti'', or ''graffito'' only in graffiti archeology) is writing or drawings made on a wall or other surface, usually without permission and within public view. Graffiti ranges from simple written "monikers" to elabor ...
and
obituaries
An obituary (obit for short) is an article about a recently deceased person. Newspapers often publish obituaries as news articles. Although obituaries tend to focus on positive aspects of the subject's life, this is not always the case. Acco ...
, as well as more conventional ones such as published statistics.
Unobtrusive measures should not be perceived as an alternative to more reactive methods such as interviews, surveys and
experiment
An experiment is a procedure carried out to support or refute a hypothesis, or determine the efficacy or likelihood of something previously untried. Experiments provide insight into cause-and-effect by demonstrating what outcome occurs whe ...
s, but rather as an additional tool in the tool chest of the social researcher. Unobtrusive measures can assist in tackling known biases such as
selection bias
Selection bias is the bias introduced by the selection of individuals, groups, or data for analysis in such a way that proper randomization is not achieved, thereby failing to ensure that the sample obtained is representative of the population inte ...
and
experimenter's bias
Observer bias is one of the types of detection bias and is defined as any kind of systematic divergence from accurate facts during observation and the recording of data and information in studies. The definition can be further expanded upon to inc ...
. Webb and his colleagues emphasize the importance of triangulating the results obtained through various methodologies, each with its own unique set of (usually unknown)
biases
Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is inaccurate, closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individ ...
.
The proliferation of
digital media
In mass communication, digital media is any media (communication), communication media that operates in conjunction with various encoded machine-readable data formats. Digital content can be created, viewed, distributed, modified, listened to, an ...
opened a new era for communication researchers in search of unobtrusively obtained data sources. Online communication creates
digital footprint
Digital footprint or digital shadow refers to one's unique set of traceable digital activities, actions, contributions, and communications manifested on the Internet or digital devices. Digital footprints can be classified as either passive o ...
s that can allow an analysis of data that are obtained through unobtrusive methods, and are also massively larger than any
corpora
Corpus (plural ''corpora'') is Latin for "body". It may refer to:
Linguistics
* Text corpus, in linguistics, a large and structured set of texts
* Speech corpus, in linguistics, a large set of speech audio files
* Corpus linguistics, a branch of ...
obtained via elicitation and human
transcription
Transcription refers to the process of converting sounds (voice, music etc.) into letters or musical notes, or producing a copy of something in another medium, including:
Genetics
* Transcription (biology), the copying of DNA into RNA, often th ...
. These footprints can now be used to analyze topics such as the content of communication events, the process of communication, and the structure of the communicative network. The surge of Internet-sourced research data rekindled the discussion of the
ethical
Ethics is the philosophical study of moral phenomena. Also called moral philosophy, it investigates normative questions about what people ought to do or which behavior is morally right. Its main branches include normative ethics, applied e ...
aspects of using unobtrusively obtained data. For example, can all data collected in the public domain be used for research purposes? When should we seek
consent
Consent occurs when one person voluntarily agrees to the proposal or desires of another. It is a term of common speech, with specific definitions used in such fields as the law, medicine, research, and sexual consent. Consent as understood i ...
, and is it realistic to require
informed consent
Informed consent is an applied ethics principle that a person must have sufficient information and understanding before making decisions about accepting risk. Pertinent information may include risks and benefits of treatments, alternative treatme ...
from sources of unobtrusively collected data? These questions do not have a simple answer, and the solution is a result of a careful and ongoing dialog between researchers, and between researchers and society.
References
* Lee, R. M. (2000).
Unobtrusive Methods in Social Research'. Open University Press.
* Webb, E. J.; Campbell, D. T.; Schwartz, R. D. & Sechrest, L. (2000). ''Unobtrusive Measures''; revised edition. Thousand Oaks: Sage Publications Inc. {{ISBN, 0-7619-2011-0
Social science methodology
Data collection in research