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Universal Creative designs and creates themed attractions, rides, and resorts, for
Universal Parks & Resorts Universal Parks & Resorts, also known as Universal Studios Theme Parks or solely Universal Theme Parks, is the theme park unit of NBCUniversal, a subsidiary of Comcast. The company, headquartered in Orlando, Florida, operates Universal theme pa ...
. Its divisions include master planning, creative development, design, engineering, project management, and research and development. The Universal Creative team is composed of artists, architects, engineers, designers, producers, builders, writers and more who design and create all of the themed entertainment experiences for
Universal Parks & Resorts Universal Parks & Resorts, also known as Universal Studios Theme Parks or solely Universal Theme Parks, is the theme park unit of NBCUniversal, a subsidiary of Comcast. The company, headquartered in Orlando, Florida, operates Universal theme pa ...
. It is best known for its design of immersive experiences based on NBCUniversal and third-party intellectual property. Notable classic and modern licensed properties used by Universal Creative include
Harry Potter ''Harry Potter'' is a series of seven fantasy novels written by British author J. K. Rowling. The novels chronicle the lives of a young wizard, Harry Potter, and his friends Hermione Granger and Ron Weasley, all of whom are students a ...
works and films, Dr. Seuss properties,
The Simpsons ''The Simpsons'' is an American animated sitcom created by Matt Groening for the Fox Broadcasting Company. The series is a satirical depiction of American life, epitomized by the Simpson family, which consists of Homer Simpson, Homer, Marge ...
,
Jurassic Park ''Jurassic Park'', later also referred to as ''Jurassic World'', is an American science fiction media franchise created by Michael Crichton and centered on a disastrous attempt to create a theme park of cloned dinosaurs. It began in 1990 whe ...
, Spider-Man,
Transformers ''Transformers'' is a media franchise produced by American toy company Hasbro and Japanese toy company Tomy, Takara Tomy. It primarily follows the Autobots and the Decepticons, two alien robot factions at war that can transform into other forms ...
,
Despicable Me ''Despicable Me'' is a computer-animated media franchise centering on Gru (Despicable Me), Gru, a reformed super-villain (who later becomes a father, husband, and secret agent), and his yellow-colored Minions (Despicable Me), Minions. It is p ...
, and Nintendo franchises. The company, headquartered in
Orlando Orlando () is a city in the U.S. state of Florida and is the county seat of Orange County. In Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures r ...
, operates at Universal Parks & Resorts locations around the world in the United States, Singapore, Japan, and China. Universal Creative often collaborates with a wide variety of external themed-entertainment design companies, including: Forrec, THG Creative, and P+A Projects.


History

In December 1958, MCA, Inc. purchased the Universal City Studio Lot in
California California is a state in the Western United States, located along the Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the most populous U.S. state and the 3rd largest by area. It is also the ...
. After MCA and Universal merged in 1962, MCA-Universal expanded into recreation. In 1964, MCA-Universal officially opened
Universal Studios Hollywood Universal Studios Hollywood is a film studio and theme park in the San Fernando Valley area of Los Angeles County, California. About 70% of the studio lies within the unincorporated county island known as Universal City while the rest lies wi ...
. As the park grew, Universal Creative was founded in 1968 under the name MCA Planning and Development as part of MCA-Universal's recreation division. Universal Creative continued to operate through 1996 as MCA Planning and Development, opening Universal Studios Florida in 1990 and creating attractions such as Jaws and E.T. Adventure. In 1996, MCA was sold to
Seagram The Seagram Company Ltd. (which traded as Seagram's) was a Canadian multinational conglomerate formerly headquartered in Montreal, Quebec. Originally a distiller of Canadian whisky based in Waterloo, Ontario, it was once (in the 1990s) the l ...
, which changed the company name to Universal Studios, Inc. In 1997, MCA Planning and Development was renamed Universal Creative. Two years later, Universal Creative opened Islands of Adventure at Universal Orlando Resort. The company moved to Universal Orlando Resort in 2001, the same year it opened Universal Studios Japan. In 2011, Comcast purchased NBCUniversal, incorporating Universal Parks & Resorts and Universal Creative into its portfolio. Universal Studios Singapore, a joint venture with Resort World Sentosa on Sentosa Island, was opened by Universal Creative in the same year. The company opened the world's first "Water Theme Park" in 2017 with the opening of Universal's Volcano Bay. In 2021, Universal opened Universal Beijing Resort which was the first ever theme park to achieve a
LEED Leadership in Energy and Environmental Design (LEED) is a green building certification program used worldwide. Developed by the non-profit U.S. Green Building Council (USGBC), it includes a set of rating systems for the design, constructio ...
Certification. The company's latest project is
Universal's Epic Universe Universal's Epic Universe is an upcoming theme park being constructed as part of the Universal Orlando Resort in Orlando, Florida. Its construction was announced in August 2019 but was delayed in April 2020 due to the COVID-19 pandemic. Most o ...
, which will become the fourth park at the Universal Orlando Resort. Universal Creative currently has offices in
Hollywood Hollywood usually refers to: * Hollywood, Los Angeles, a neighborhood in California * Hollywood, a metonym for the cinema of the United States Hollywood may also refer to: Places United States * Hollywood District (disambiguation) * Hollywoo ...
, Orlando,
Osaka is a designated city in the Kansai region of Honshu in Japan. It is the capital of and most populous city in Osaka Prefecture, and the third most populous city in Japan, following Special wards of Tokyo and Yokohama. With a population of ...
, and
Beijing } Beijing ( ; ; ), alternatively romanized as Peking ( ), is the capital of the People's Republic of China. It is the center of power and development of the country. Beijing is the world's most populous national capital city, with over 21 ...
.


Executive Leadership

As of December 13th, 2022, the following information is outdated, as several individuals in this list have retired from Universal Creative as part of an NBC-wide retirement initiative. This list will be updated when their replacements are announced: * Mike Hightower: President, Universal Creative Universal Parks and Resorts * Modesto Alcala: Senior Vice President, Global Restaurant Development * Steve Blum: Senior Vice President, Ride Safety & Engineering * Thierry Coup: Senior Vice President, Chief Creative Officer * Russ Dagon: Senior Vice President, Resort Development * Gene Dobrzyn: Senior Vice President, Project Management Office * Brawner Greer: Senior Vice President, Legal Affairs * Charlie Gundacker: Senior Vice President, Executive Project Director * Caryl Lucarelli: Senior Vice President, Human Resources, Universal Creative and International * Daniel Memis: Senior Vice President, Chief Financial Officer


Notable projects


Attractions


Universal's Volcano Bay

Volcano Bay is Universal's first attempt at developing a water park. This project became the third park at Universal Orlando Resort after replacing Wet 'n Wild Orlando in 2017. The park icon is "Krakatau," a 200-foot-tall volcano at the center of the park. Volcano Bay brought a variety of new types of slides to the Orlando area. Including water coasters, capsule plunge slides, and slides that drop riders four feet above the pool below. Similarly to Disney's MagicBands, one of the biggest features of Volcano Bay is its TapuTapu wristband technology. Universal Creative further utilized this technology with the development of their
Super Nintendo World is a themed area at Universal Studios Japan, and under construction at Universal Studios Hollywood, Universal Studios Singapore and the upcoming Universal's Epic Universe at Universal Orlando Resort. A result of a partnership between Ninten ...
areas.


Jurassic World VelociCoaster

VelociCoaster is Florida's fastest, tallest, and most intense launch coaster ever created, catapulting riders 155 feet into the air at speeds up to 70 mph. VelociCoaster features two high-speed launches powered by
linear synchronous motors A linear motor is an electric motor that has had its stator and rotor "unrolled", thus, instead of producing a torque (rotation), it produces a linear force along its length. However, linear motors are not necessarily straight. Characteristic ...
, a signature 155-foot-tall top hat, four inversions, and a first-of-its-kind barrel roll over water named the mosasaurs roll.


Super Nintendo World

Universal Studios Japan is a theme park located in Osaka, Japan. Opened on March 31, 2001, it is one of six Universal Studios theme parks worldwide and was the first to open outside the United States. The park is owned and operated by a wholly owned subsidiary of NBCU ...
contains the world's first
Super Nintendo World is a themed area at Universal Studios Japan, and under construction at Universal Studios Hollywood, Universal Studios Singapore and the upcoming Universal's Epic Universe at Universal Orlando Resort. A result of a partnership between Ninten ...
area. This immersive land contains dozens of interactive elements, as well as two rides that let guests experience the world of the
Super Mario (also known as and ) is a platform game series created by Nintendo starring their mascot, Mario. It is the central series of the greater Mario (franchise), ''Mario'' franchise. At least one ''Super Mario'' game has been released for every m ...
franchise. Universal Creative worked closely with Nintendo, including
Shigeru Miyamoto is a Japanese video game designer, producer and game director at Nintendo, where he serves as one of its representative directors. Widely regarded as one of the most accomplished and influential designers in the history of video games, he i ...
, to create an artistically accurate and innovative area. The rides in this land include Mario Kart: Koopa's Challenge, a technologically groundbreaking interactive dark ride that features
augmented reality Augmented reality (AR) is an interactive experience that combines the real world and computer-generated content. The content can span multiple sensory Modality (human–computer interaction), modalities, including visual, Hearing, auditory, hap ...
based on the
Mario Kart is a series of racing games developed and published by Nintendo. Players compete in go-kart races while using various power-up items. It features characters and courses from the ''Mario'' series as well as other gaming franchises such as ...
spin-off franchise. Super Nintendo World makes use of "Power Up Bands" to interact with certain elements in the land, such as the "Power Up Band Key Challenges," and tracking high-scores through the official Universal Studios Japan phone application.


Hagrid's Magical Creatures Motorbike Adventure

Universal Creative's Hagrid's Magical Creatures Motorbike Adventure is considered to be the world's first "story coaster". The Creative team's coaster broke multiple records by being the first coaster in the U.S. to have a free-fall vertical drop (17 feet), catapulting guests 65 feet in the air at more than a 70 degree angle then immediately dropping them back down in one movement, having the most launches of any coaster in the world (7 total), and containing the longest coaster track in Florida, measuring approximately a mile in length. The construction of this attraction also included planting a forest of 1,200 trees. Hagrid's Magical Creatures Motorbike Adventure won the Thea Award from the Themed Entertainment Association for outstanding achievement, the Best New Roller Coaster Award from Theme Park Insider, and was named "best new attraction installation of 2019" from the 2019 Golden Ticket Awards.


Transformers: The Ride - 3D

Universal Creative, in partnership with
Oceaneering International Oceaneering International, Inc. is a subsea engineering and applied technology company based in Houston, Texas, U.S. that provides engineered services and hardware to customers who operate in marine, space, and other environments. Oceaneering's ...
and
Industrial Light & Magic Industrial Light & Magic (ILM) is an American motion picture visual effects company that was founded on May 26, 1975 by George Lucas. It is a division of the film production company Lucasfilm, which Lucas founded, and was created when he began ...
, created Transformers: The Ride - 3D to be featured at Universal Studios Singapore, Universal Studios Hollywood, and Universal Orlando Resort. The attraction blends computer-generated imagery with reality through the use of 14 screens and a variety of physical props. Universal Creative first opened this attraction in Singapore in 2011 and Hollywood in 2012, followed by Orlando in 2013. Univesal Creative's largest challenge for creating the Orlando iteration of the ride was real-estate space, which prompted it to be designed as a vertical, two-story experience. Transformers: The Ride - 3D has won numerous awards, including the Thea Award for outstanding achievement, the International 3D Society Lumiere Award, and was named "best new attraction" from Theme Park Insider.


The Amazing Adventures of Spider-Man

Universal Creative's The Amazing Adventures of Spider-Man is a dark ride using advanced audio, with the sound accurate to of a video frame. "All of your visceral, aural and visual input has to be in perfect sync," says Steve Blum, Senior Vice President of Ride Safety and Engineering. "Humans are very sensitive to anomalies in their environment: If you don't give them the right input, they detect right away that it's not real." Universal Creative partnered with
Oceaneering International Oceaneering International, Inc. is a subsea engineering and applied technology company based in Houston, Texas, U.S. that provides engineered services and hardware to customers who operate in marine, space, and other environments. Oceaneering's ...
to create a 12-passenger motion-base simulator pod capable of six degrees of freedom (heave, sway, surge, yaw, pitch, and roll) and 360-degree rotation (achieved with a ring and pinion gear system), all contained in an angled shell to direct riders' view. Universal Creative's Phil Hettema and William Mason received inventor credits on the ride system patent, known as the SCOOP. Universal Creative employees
Scott Trowbridge Scott Trowbridge is an American entertainment creator currently serving as Portfolio Creative Executive for Walt Disney Imagineering, the design and production division for Disney Parks, Experiences and Products; a division of the Walt Disney Com ...
and Thierry Coup storyboarded a scene-by-scene breakdown of the ride that would be projected onto thirteen 30-foot-tall projection screens integrated with physical sets. Since guests would be moving toward, away from, or past these 3D screens, animators had to consider the perspective shift that viewers would actually encounter if these really. They developed a new process they called "squinching", used to account for a viewer's moving sightline and distorting the animation to match. Created for the
Islands of Adventure Universal's Islands of Adventure (also known as Islands of Adventure or IOA), originally called Universal Studios Islands of Adventure, is a theme park located in Orlando, Florida. It opened on May 28, 1999, along with CityWalk, as part of an ...
theme park that opened on May 28, 1999, The Amazing Adventures of Spider-Man won ''
Amusement Today ''Amusement Today'' is a monthly periodical that features articles, news, pictures and reviews about all things relating to the amusement park industry, including parks, rides, and ride manufacturers. The trade newspaper, which is based in Ar ...
''s Golden Ticket Award for Best Dark Ride for twelve consecutive years from 1999 through to 2010. It has since placed second in that category, after fellow Islands of Adventure attraction, Harry Potter and the Forbidden Journey, took the top spot in 2011. In 2000, the ride won a Thea Award from the Themed Entertainment Association for outstanding themed entertainment and experience design. It has also won numerous public-voted Theme Park Insider Awards and Screamscape Ultimate Awards. The ride has been duplicated at
Universal Studios Japan is a theme park located in Osaka, Japan. Opened on March 31, 2001, it is one of six Universal Studios theme parks worldwide and was the first to open outside the United States. The park is owned and operated by a wholly owned subsidiary of NBCU ...
, which opened in January 2004.


Harry Potter and the Forbidden Journey

Harry Potter and the Forbidden Journey opened in June 2010 as part of The Wizarding World of Harry Potter - Hogsmeade at Islands of Adventure. It features robotic arms as a ride vehicle which are mounted on a track, to travel through the attraction while performing their movements in synchronization with the ride's show elements (animated props, projection surfaces, and so on). In ''
Amusement Today ''Amusement Today'' is a monthly periodical that features articles, news, pictures and reviews about all things relating to the amusement park industry, including parks, rides, and ride manufacturers. The trade newspaper, which is based in Ar ...
'''s annual
Golden Ticket Awards ''Amusement Today'' is a monthly periodical that features articles, news, pictures and reviews about all things relating to the amusement park industry, including parks, rides, and ride manufacturers. The trade newspaper, which is based in Arl ...
, Harry Potter and the Forbidden Journey debuted as the best new ride of 2010. It won the Best Dark Ride category for five consecutive years from 2011 to 2015. Due to the massive popularity of the ride, it was duplicated at
Universal Studios Japan is a theme park located in Osaka, Japan. Opened on March 31, 2001, it is one of six Universal Studios theme parks worldwide and was the first to open outside the United States. The park is owned and operated by a wholly owned subsidiary of NBCU ...
(which opened on July 18, 2014) and
Universal Studios Hollywood Universal Studios Hollywood is a film studio and theme park in the San Fernando Valley area of Los Angeles County, California. About 70% of the studio lies within the unincorporated county island known as Universal City while the rest lies wi ...
(which opened on April 7, 2016).


Resorts

The Universal Creative Resort Development team designs and develops resort, hotel, restaurant, and retail experiences for Universal Parks & Resorts. Universal Orlando Resort's long-standing partnership with
Loews Hotels Loews Hotels is an American luxury hospitality company that owns or operates 26 hotels in the United States and Canada. Loews' hotels and resorts are located in major North American city centers and resort destinations. Headquartered in New Yor ...
led to the development of Loews Portofino Bay Hotel, Hard Rock Hotel, Loews Royal Pacific Resort, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, Universal's Aventura Hotel, Universal's Endless Summer Resort – Surfside, and Universal's Endless Summer Resort – Dockside. Universal Creative has recently opened resorts include The Universal Studios Grand Hotel and the NUO Resort Hotel – Universal Beijing Resort at Universal Beijing Resort.


Restaurants

Universal Creative designs and develops the restaurants inside Universal's theme parks, as well as their Universal City Walk shopping and restaurant areas. Award-winning restaurants within the parks include Mythos Restaurant, The Leaky Cauldron, and The Three Broomsticks at Universal Orlando Resort. Award-winning restaurants in Universal CityWalk Orlando include The Cowfish, Vivo Italian Kitchen, Toothsome Chocolate Emporium, and Savory Feast Kitchen. Other restaurants shared between several Universal City Walk areas include Jimmy Buffett's Margaritaville, Bubba Gump, and Voodoo Doughnut.


All projects


Current projects

Universal Creative is in the process of developing
Epic Universe Universal Epic Universe is an upcoming theme park under construction in Orlando, Florida. Announced in August 2019, the park will be the fourth theme park at Universal Orlando Resort. Construction was delayed in 2020 due to the COVID-19 pandem ...
. Epic Universe, the fourth park to be added to the Universal Orlando Resort portfolio, was announced in August 2019. It will feature an entertainment center, hotels, shops, restaurants and more. It is expected to be located within a larger 750-acre site that will nearly double Universal's total available acreage in
Central Florida Central Florida is a region of the U.S. state of Florida. Different sources give different definitions for the region, but as its name implies it is usually said to comprise the central part of the state, including the Tampa Bay area and the ...
. No opening date has been announced.


Past projects


Patents

Universal Creative files numerous patents for new technologies with the
United States Patent and Trademark Office The United States Patent and Trademark Office (USPTO) is an agency in the U.S. Department of Commerce that serves as the national patent office and trademark registration authority for the United States. The USPTO's headquarters are in Alex ...
. In 2019, Universal Creative filed 43 patents. Some notable patents include the SCOOP ride vehicle designed for The Amazing Adventures of Spider-Man in Universal Orlando Resort, interactive wand technology for the Wizarding World of Harry Potter, and moving portraits for the queue of Harry Potter and the Forbidden Journey. "We actually had to create the technology which was used to make those portraits look like moving paintings," said Thierry Coup, Senior Vice President of Universal Creative's Creative Studio. "There's a whole portfolio of patents that Universal filed just with the creation of this attraction."


Awards


Thea Thea may refer to: * Thea (name), a given name * Ancient Greek term for goddess, including an alternative spelling of Theia * ''Thea'', the former name of the tea plant genus, now included in ''Camellia'' * Thea, a village in the municipal unit Me ...
Awards


The Golden Ticket Awards presented by

Amusement Today ''Amusement Today'' is a monthly periodical that features articles, news, pictures and reviews about all things relating to the amusement park industry, including parks, rides, and ride manufacturers. The trade newspaper, which is based in Ar ...


Theme Park Insider Awards


Brass Ring Awards


See also

*
Walt Disney Imagineering Walt Disney Imagineering Research & Development, Inc., commonly referred to as Imagineering, is the research and development arm of The Walt Disney Company, responsible for the creation, design, and construction of Disney theme parks and attr ...
,
Disney Parks Disney Parks, Experiences and Products, Inc., formerly Walt Disney Parks and Resorts Worldwide, Inc. and informally known as Disney Parks, is one of The Walt Disney Company's five major business segments and a subsidiary. It was founded on Apr ...
' equivalent


References

{{Amusement rides Amusement ride manufacturers Design companies established in 1968 Universal Parks & Resorts Manufacturing companies established in 1968 1968 establishments in California Companies based in Orlando, Florida