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A Twitter bot or an X bot is a type of software bot that controls a Twitter/X account via the Twitter
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
. The social bot software may autonomously perform actions such as tweeting, retweeting, liking, following, unfollowing, or direct messaging other accounts. The automation of Twitter accounts is governed by a set of automation rules that outline proper and improper uses of automation. Proper usage includes broadcasting helpful information, automatically generating interesting or creative content, and automatically replying to users via direct message. Improper usage includes circumventing API rate limits, violating user privacy, spamming, and sockpuppeting. Twitter bots may be part of a larger botnet. They can be used to influence
election An election is a formal group decision-making process whereby a population chooses an individual or multiple individuals to hold Public administration, public office. Elections have been the usual mechanism by which modern representative d ...
s and in
misinformation Misinformation is incorrect or misleading information. Misinformation and disinformation are not interchangeable terms: misinformation can exist with or without specific malicious intent, whereas disinformation is distinct in that the information ...
campaigns. Twitter's policies do allow non-abusive bots, such as those created as a benign hobby or for artistic purposes, or posting helpful information, although price changes introduced to the previously free API service in June 2023 resulted in many such accounts closing.


Types


Positive influence

Many non-malicious bots are popular for their entertainment value. However, as technology and the creativity of bot-makers improves, so does the potential for Twitter bots that fill social needs. @tinycarebot is a Twitter bot that encourages followers to practice self care, and brands are increasingly using automated Twitter bots to engage with customers in interactive ways. One anti-bullying organization has created @TheNiceBot, which attempts to combat the prevalence of mean tweets by automatically tweeting kind messages. In June 2023, Twitter began charging $100 per month for basic access to its API, resulting in many entertainment bots being suspended or taken down.


Political

Concerns about political Twitter bots include the promulgation of malicious content, increased polarization, and the spreading of fake news. A subset of Twitter bots programmed to complete social tasks played an important role in the United States 2016 Presidential Election. Researchers estimated that pro- Trump bots generated four tweets for every pro- Clinton automated account and out-tweeted pro-Clinton bots 7:1 on relevant hashtags during the final debate. Deceiving Twitter bots fooled candidates and campaign staffers into retweeting misappropriated quotes and accounts affiliated with incendiary ideals. Twitter bots have also been documented to influence online politics in
Venezuela Venezuela, officially the Bolivarian Republic of Venezuela, is a country on the northern coast of South America, consisting of a continental landmass and many Federal Dependencies of Venezuela, islands and islets in the Caribbean Sea. It com ...
. In 2019, 20% of the global Twitter trends were found to be created automatically using bots originating from Turkey. It is reported that 108,000 bot accounts were bulk tweeting to push 19,000 keywords to top trends in Turkey, to promote slogans such as political campaigns related to the 2019 Turkish local elections. In November 2022, Chinese bots coordinately flooded Twitter with garbage information (e.g.
online gambling Online gambling (also known as iGaming or iGambling) is any kind of gambling conducted on the internet. This includes virtual poker, casinos, and sports betting. The first online gambling venue opened to the general public was ticketing for th ...
ads) so as to distract the users' attention away from the protests. These bots, disguised as attractive girls, hashtagged the major cities in China.


Fake followers

The majority of Twitter accounts following public figures and brands are often fake or inactive, making the number of Twitter followers a celebrity has a difficult metric for gauging popularity. While this cannot always be helped, some public figures who have gained or lost huge quantities of followers in short periods of time have been accused of discreetly paying for Twitter followers. For example, the Twitter accounts of
Sean Combs Sean John Combs (born November 4, 1969), better known by his stage name Diddy, and formerly Puff Daddy and P. Diddy, is an American rapper, record producer, and record executive. Born in Harlem and raised in Mount Vernon, New York, Mount Ve ...
, Rep
Jared Polis Jared Schutz Polis ( ; ; born May 12, 1975) is an American politician and businessman serving as the 43rd governor of Colorado since 2019. He served one term on the Colorado State Board of Education from 2001 to 2007, and five terms as the Unite ...
(D-Colo),
PepsiCo PepsiCo, Inc. is an American multinational corporation, multinational food, snack, and beverage corporation headquartered in Harrison, New York, in the hamlet of Purchase, New York, Purchase. PepsiCo's business encompasses all aspects of the f ...
,
Mercedes-Benz Mercedes-Benz (), commonly referred to simply as Mercedes and occasionally as Benz, is a German automotive brand that was founded in 1926. Mercedes-Benz AG (a subsidiary of the Mercedes-Benz Group, established in 2019) is based in Stuttgart, ...
, and 50 Cent have come under scrutiny for possibly engaging in the buying and selling of Twitter followers, which is estimated to be between a $40 million and $360 million business annually. Account sellers may charge a premium for more realistic accounts that have Twitter profile pictures and bios and retweet the accounts they follow. In addition to an ego boost, public figures may gain more lucrative endorsement contracts from inflated Twitter metrics. For brands, however, the translation of online buzz and social media followers into sales has recently come under question after
The Coca-Cola Company The Coca-Cola Company is an American multinational corporation founded in 1892. It manufactures, sells and markets soft drinks including Coca-Cola, other non-alcoholic beverage concentrates and syrups, and alcoholic beverages. Its stock is lis ...
disclosed that a corporate study revealed that social media buzz does not create a spike in short term sales.


Identification

It is sometimes desirable to identify when a Twitter account is controlled by an internet bot. Following a test period, Twitter rolled out labels to identify bot accounts and automated tweets in February 2022. Detecting non-human Twitter users has been of interest to academics. In a 2012 paper, Chu et al. propose the following criteria that indicate that an account may be a bot (they were designing an automated system): * "Periodic and regular timing" of tweets; * Whether the tweet content contains known
spam Spam most often refers to: * Spam (food), a consumer brand product of canned processed pork of the Hormel Foods Corporation * Spamming, unsolicited or undesired electronic messages ** Email spam, unsolicited, undesired, or illegal email messages ...
; and * The ratio of tweets from mobile versus desktop, as compared to an average human Twitter user. Emilio Ferrara at the
University of Southern California The University of Southern California (USC, SC, or Southern Cal) is a Private university, private research university in Los Angeles, California, United States. Founded in 1880 by Robert M. Widney, it is the oldest private research university in ...
used artificial intelligence to identify Twitter bots. He found that humans reply to other tweets four or five times more than bots and that bots continue to post longer tweets over time. Bots also post at more regular time gaps, for example, tweeting at 30-minute or 60-minute intervals.
Indiana University Indiana University (IU) is a state university system, system of Public university, public universities in the U.S. state of Indiana. The system has two core campuses, five regional campuses, and two regional centers under the administration o ...
has developed a free service called Botometer (formerly BotOrNot), which scores Twitter handles based on their likelihood of being a Twitterbot. Recent research from EPFL argued that classifying a Twitter account as bot or not may not be always possible because hackers take over human accounts and use them as bots temporarily or permanently and in parallel to the owner of the account in some cases.


Examples

There are many different types of Twitter bots and their purposes vary from one to another. Some examples include: * @Betelgeuse_3 sends at-replies in response to tweets that include the phrase, "Beetlejuice, beetlejuice, beetlejuice". The tweets are sent in the voice of the lead character from the ''
Beetlejuice ''Beetlejuice'' is a 1988 American Gothic film, gothic dark fantasy comedy horror film directed by Tim Burton from a screenplay by Michael McDowell (author), Michael McDowell and Warren Skaaren based on a story by McDowell and Larry Wilson (sc ...
'' film. * @CongressEdits and @parliamentedits posts whenever someone makes edits to Wikipedia from the
United States Congress The United States Congress is the legislature, legislative branch of the federal government of the United States. It is a Bicameralism, bicameral legislature, including a Lower house, lower body, the United States House of Representatives, ...
and United Kingdom Parliament IP addresses, respectively. @CongressEdits was suspended in 2018 while @parliamentedits is still running. * @DBZNappa replied with "WHAT!? NINE THOUSAND?" to anyone on Twitter that used the
internet meme An Internet meme, or meme (, Help:Pronunciation respelling key, ''MEEM''), is a cultural item (such as an idea, behavior, or style) that spreads across the Internet, primarily through Social media, social media platforms. Internet memes manif ...
phrase " over 9000." The account began in 2011, and was eventually suspended in 2015. * @DearAssistant sends auto-reply tweets responding to complex queries in simple English by utilizing Wolfram Alpha. * @DeepDrumpf is a
recurrent neural network Recurrent neural networks (RNNs) are a class of artificial neural networks designed for processing sequential data, such as text, speech, and time series, where the order of elements is important. Unlike feedforward neural networks, which proces ...
, created at MIT, that releases tweets imitating
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
's speech patterns. It received its namesake from the term 'Donald Drumpf', popularized in the segment '
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
' from the show
Last Week Tonight with John Oliver ''Last Week Tonight with John Oliver'' (often abridged as ''Last Week Tonight'') is an American news satire late-night talk show hosted by comedian John Oliver. The half-hour-long show premiered in the end of April 2014 on HBO and currently has ...
. * @DroptheIBot tweets the message, "People aren't illegal. Try saying 'undocumented immigrant' or 'unauthorized immigrant' instead" to Twitter users who have sent a tweet containing the phrase "illegal immigrant". It was created by American Fusion.net journalists Jorge Rivas and Patrick Hogan. * @everyword has tweeted every word of the English language. It started in 2007 and tweeted every thirty minutes until 2014. * @nyt_first_said tweets every time ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' uses a word for the first time. It was created by artist and engineer Max Bittker in 2017. A similar bot was created for the NOS. * @factbot1 was created by Eric Drass to illustrate what he believed to be a prevalent problem: that of people on the internet believing unsupported facts which accompany pictures. * @fuckeveryword was tweeting every word in the English language preceded by "fuck", but Twitter suspended it midway through operation because the account tweeted "fuck niggers". @fckeveryword was created by someone else after the suspension to resurrect the task, which it completed in 2020. * @Horse ebooks was a bot that gained a following among people who found its tweets poetic. It has inspired various _ebooks-suffixed Twitter bots which use
Markov text generators In probability theory and statistics, a Markov chain or Markov process is a stochastic process describing a sequence of possible events in which the probability of each event depends only on the state attained in the previous event. Informally, ...
(or similar techniques) to create new tweets by mashing up the tweets of their owner. It went inactive following a brief promotion for Bear Stearns Bravo. * @infinite_scream tweets and auto-replies a 2–39 character scream. At least partially inspired by
Edvard Munch Edvard Munch ( ; ; 12 December 1863 – 23 January 1944) was a Norwegian painter. His 1893 work ''The Scream'' has become one of Western art's most acclaimed images. His childhood was overshadowed by illness, bereavement and the dread of inher ...
's '' The Scream'', it attracted attention from those distressed by the
first presidency of Donald Trump Donald Trump's first tenure as the president of the United States began on January 20, 2017, when Trump First inauguration of Donald Trump, was inaugurated as the List of presidents of the United States, 45th president, and ended on January ...
and bad news. * @MetaphorMagnet is an AI bot that generates metaphorical insights using its knowledge-base of stereotypical properties and norms. A companion bot @MetaphorMirror pairs these metaphors to news tweets. Another companion bot, @BestOfBotWorlds, uses metaphor to generate faux-religious insights. *@Pentametron finds tweets incidentally written in
iambic pentameter Iambic pentameter ( ) is a type of metric line used in traditional English poetry and verse drama. The term describes the rhythm, or meter, established by the words in each line. Meter is measured in small groups of syllables called feet. "Iambi ...
using the CMU Pronouncing Dictionary, pairs them into couplets using a rhyming dictionary, and retweets them as couplets into followers' feeds. * @RedScareBot tweets in the persona of
Joseph McCarthy Joseph Raymond McCarthy (November 14, 1908 – May 2, 1957) was an American politician who served as a Republican Party (United States), Republican United States Senate, U.S. Senator from the state of Wisconsin from 1947 until his death at age ...
in response to Twitter posts mentioning "socialist", "communist", or "communism". * @tinycarebot promotes simple self care actions to its followers, such as remembering to look up from your screens, taking a break to go outside, and drink more water. It will also send a self care suggestion if you tweet directly at it.


Prevalence

In 2009, based on a study by Sysomos, Twitter bots were estimated to create approximately 24% of tweets on Twitter. According to the company, there were 20 million, fewer than 5%, of accounts on Twitter that were fraudulent in 2013. In 2013, two Italian researchers calculated 10 percent of total accounts on Twitter were "bots" although other estimates have placed the figure even higher. One significant academic study in 2017 estimated that up to 15% of Twitter users were automated bot accounts. A 2020 estimate puts the figure at 15% of all accounts or around 48 million accounts. A 2023 MIT study found that third-party tools used to detect bots may not be as accurate as they are trained on data being collected in simplistic ways, and each tweet in these training sets then manually labeled by people as a bot or a human. Already in 2019 German researchers scrutinized studies that were using Botswatch and Botometer, dismissing them as fundamentally flawed and concluded that (unlike spam accounts) there is no evidence that "social bots" even exist.


Impact

The prevalence of Twitter bots coupled with the ability of some bots to give seemingly human responses has enabled these non-human accounts to garner widespread influence. The social implications these Twitter bots potentially have on human perception are sizeable. Looking at the Computers as Social Actors (CASA) paradigm, the journal notes, "people exhibit remarkable social reactions to computers and other media, treating them as if they were real people or real places." The study concluded that Twitter bots were viewed as credible and competent in communication and interaction making them suitable for transmitting information in the social media sphere. Whether posts are perceived to be generated by humans or bots depends on partisanship, a 2023 study found.


See also

* Anti-spam techniques * * * Spambot


References


External links


Brexit bots
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New Scientist ''New Scientist'' is a popular science magazine covering all aspects of science and technology. Based in London, it publishes weekly English-language editions in the United Kingdom, the United States and Australia. An editorially separate organ ...
'') {{Authority control Twitter services and applications Internet bots