In the
hospitality industry
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars.
Sector ...
, turndown service is the practice of staff entering a guest's room and "turning down" the
bed linen of the
bed, preparing the bed for use.
In multiple countries, an item of
confectionery
Confectionery is the Art (skill), art of making confections, or sweet foods. Confections are items that are rich in sugar and carbohydrates, although exact definitions are difficult. In general, however, confections are divided into two bro ...
such as a chocolate
or a mint
is sometimes left on top of a
pillow
A pillow is a support of the body at rest for comfort, therapy, or decoration. Pillows are used in different variations by many species, including humans. Some types of pillows include throw pillows, body pillows, decorative pillows, and man ...
on the bed that has been turned down.
Some
hotel
A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a re ...
s have more elaborate turndown services, such as bed-time stories for children and
cocktail
A cocktail is a mixed drink, usually alcoholic beverage, alcoholic. Most commonly, a cocktail is a combination of one or more liquor, spirits mixed with other ingredients, such as juices, flavored syrups, tonic water, Shrub (drink), shrubs, and ...
s served to couples.
References
{{Reflist
Hotel terminology