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The Transorma was the first large-scale multi-position mail sorting machine, built by the
Dutch Dutch or Nederlands commonly refers to: * Something of, from, or related to the Netherlands ** Dutch people as an ethnic group () ** Dutch nationality law, history and regulations of Dutch citizenship () ** Dutch language () * In specific terms, i ...
heavy industrial company,
Werkspoor Werkspoor N.V. was the shortened, and later the official name of the Nederlandsche Fabriek van Werktuigen en Spoorwegmaterieel. It was a Dutch machine factory, known for rolling stock, (ship) steam engines, and diesel engines. It was a successo ...
. The name is an acronym for "TRANsport and SORting, Marchand and Andriessen", the last names of the inventors. Transorma machines had up to five stations where letters were presented one at a time to operators who read the address, selected a routing code that was typed onto the front of the letter, and then sent it off to be automatically sorted into one of up to 300 chutes. Several models were offered; the first U.S. postal station to install a Transorma system used the "5/300" model, which supported 5 sorters and 300 bins. Smaller models, like the "1/150", were similar in concept but were operated by a single sorter and used different mechanism for the sorting. The Transorma was introduced in the Netherlands in 1927, and the first production version started operations in
Rotterdam Rotterdam ( , ; ; ) is the second-largest List of cities in the Netherlands by province, city in the Netherlands after the national capital of Amsterdam. It is in the Provinces of the Netherlands, province of South Holland, part of the North S ...
in 1930. Further sales in the Netherlands followed, but widespread adoption was interrupted by
World War II World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
. New installations followed after the war and the machines spread around the world during the 1950s. However, they were used for only a short period of time before computerized systems replaced them in the 1960s.


History


Manual sorting

Traditional manual mail sorting broke the routing task into a hierarchy of sorting stations. Letters were delivered to sorters who examined the address and placed it in one of a number of " pigeon holes". At smaller sorting offices, the pigeon holes could represent individual delivery routes. Runners would collect all the mail from a particular route's pigeon hole from all of the sorting stations in the office and then hand it off to the deliverymen. At larger sorting stations there were many potential routes, and a single sorter could not be expected to remember them all. For instance, all the out-of-state mail routed to
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
state might be sent to a single state-wide sorting station, as stations in other states could not be expected to know how to route to various cities within New York. Sorters at the station would sort the mail by general geographical area, perhaps "Buffalo area" or "Albany". The letters in these pigeon holes would be collected up and sent to other sorting stations, perhaps for the branch office that served a single town, where it would be sorted again to the routes within that city. Mail might have to go through several sorting steps before it reached the level of the deliveryman. One of the fundamental limits on the number of routes a single sorter could service was the length of their arms. This limited the stack of pigeon holes to a cabinet three to four feet on a side. Making the pigeon holes smaller allowed any one sorter to have more of them within reach, but increased the effort needed to place the letter in the bin, as well as reducing the number of letters that could be sent to a given destination before the pigeon hole filled up. Most stations had about two dozen pigeon holes, which demanded huge numbers of sorters to handle large volumes of mail and routes.


Transorma

Transorma was an attempt to solve the problem of providing more pigeon holes for any one sorter through the use of mechanical switching. Instead of the operator placing the mail directly in a pigeon hole, the machinery would do this for them. This not only greatly increased the number of pigeon holes a sorter could "reach", it also allowed each bin to be much larger, reducing the number of times mail had to be collected out of them. Sorters read the address and selected a routing code on a keyboard. The machine typed the normally two-letter routing code onto the front of the mail in colored ink, allowing it to be sorted by hand at other offices. The machine then used the same typed route to set up a series of mechanical switches in the mechanism and then moved the mail to the proper bin, often at a long distance from the sorter. In theory, the machine could be expanded to any number of bins, but the majority had either 250 or 300. The Transorma was first displayed in 1927. The first machine was installed in
Rotterdam Rotterdam ( , ; ; ) is the second-largest List of cities in the Netherlands by province, city in the Netherlands after the national capital of Amsterdam. It is in the Provinces of the Netherlands, province of South Holland, part of the North S ...
in 1929 and started full operation in 1930. Another was set up in
Haarlem Haarlem (; predecessor of ''Harlem'' in English language, English) is a List of cities in the Netherlands by province, city and Municipalities of the Netherlands, municipality in the Netherlands. It is the capital of the Provinces of the Nether ...
, followed by installations in
Utrecht Utrecht ( ; ; ) is the List of cities in the Netherlands by province, fourth-largest city of the Netherlands, as well as the capital and the most populous city of the Provinces of the Netherlands, province of Utrecht (province), Utrecht. The ...
,
Breda Breda ( , , , ) is a List of cities in the Netherlands by province, city and List of municipalities of the Netherlands, municipality in the southern part of the Netherlands, located in the Provinces of the Netherlands, province of North Brabant. ...
(a 1/150),
's-Hertogenbosch s-Hertogenbosch (), colloquially known as Den Bosch (), is a List of cities in the Netherlands by province, city and List of municipalities of the Netherlands, municipality in the Netherlands with a population of 160,783. It is the capital of ...
(Den Bosch) and 's-Gravenhage (
The Hague The Hague ( ) is the capital city of the South Holland province of the Netherlands. With a population of over half a million, it is the third-largest city in the Netherlands. Situated on the west coast facing the North Sea, The Hague is the c ...
). The original machine in Rotterdam was used until July 1968, and one of these was sent to the
Museum voor Communicatie A museum is an institution dedicated to displaying or preserving culturally or scientifically significant objects. Many museums have exhibitions of these objects on public display, and some have private collections that are used by researchers ...
in 1981. In the U.K. a similar machine had been displayed at the 1924
British Empire Exhibition The British Empire Exhibition was a colonial exhibition held at Wembley Park, London England from 23 April to 1 November 1924 and from 9 May to 31 October 1925. Background In 1920 the Government of the United Kingdom, British Government decide ...
, but not installed. A decade later, two 5/250 machines were set up in
Brighton Brighton ( ) is a seaside resort in the city status in the United Kingdom, city of Brighton and Hove, East Sussex, England, south of London. Archaeological evidence of settlement in the area dates back to the Bronze Age Britain, Bronze Age, R ...
, officially opening on 7 October 1935. The machines remained in use until 25 May 1968, and were broken up for scrap the next month. A 5/300 was demonstrated at the
1939 New York World's Fair The 1939 New York World's Fair (also known as the 1939–1940 New York World's Fair) was an world's fair, international exposition at Flushing Meadows–Corona Park in Queens, New York City, New York, United States. The fair included exhibitio ...
in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
, in partnership with
Pitney-Bowes Pitney Bowes Inc. is an American technology company most known for its postage meters and other mailing equipment, services, and other technologies. The company was founded by Arthur Pitney, who invented the first commercially available postage m ...
who acted as Werkspoor's local sales agent. No sales were made before the war started. Another international sale was made to
Rio de Janeiro Rio de Janeiro, or simply Rio, is the capital of the Rio de Janeiro (state), state of Rio de Janeiro. It is the List of cities in Brazil by population, second-most-populous city in Brazil (after São Paulo) and the Largest cities in the America ...
, which started operation until 1940. In 1942 the Germans moved one of the Dutch Transormas to
Steglitz Steglitz () is a boroughs and localities of Berlin, locality of the Steglitz-Zehlendorf borough in Southwestern Berlin, the capital of Germany. is derived from the Slavic languages, Slavic name for the European goldfinch, similar to the German . ...
in
Berlin Berlin ( ; ) is the Capital of Germany, capital and largest city of Germany, by both area and List of cities in Germany by population, population. With 3.7 million inhabitants, it has the List of cities in the European Union by population withi ...
and another to
Mönchengladbach Mönchengladbach (, ) is a List of cities and towns in Germany, city in North Rhine-Westphalia, western Germany, west of the Rhine, halfway between Düsseldorf and the Netherlands, Dutch border. Geography Municipal subdivisions Since 2009, th ...
in the Ruhr. The Mönchengladbach machine was destroyed by bombing in 1943.


Post-war sales

Two were installed in
Belgium Belgium, officially the Kingdom of Belgium, is a country in Northwestern Europe. Situated in a coastal lowland region known as the Low Countries, it is bordered by the Netherlands to the north, Germany to the east, Luxembourg to the southeas ...
in 1947, one in
Brussels Brussels, officially the Brussels-Capital Region, (All text and all but one graphic show the English name as Brussels-Capital Region.) is a Communities, regions and language areas of Belgium#Regions, region of Belgium comprising #Municipalit ...
and another in
Ghent Ghent ( ; ; historically known as ''Gaunt'' in English) is a City status in Belgium, city and a Municipalities of Belgium, municipality in the Flemish Region of Belgium. It is the capital and largest city of the Provinces of Belgium, province ...
. Further sales to
Brazil Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is the world's List of countries and dependencies by area, fifth-largest country by area and the List of countries and dependencies by population ...
were interrupted by the war, but in the post-war period another was set up in
São Paulo São Paulo (; ; Portuguese for 'Paul the Apostle, Saint Paul') is the capital of the São Paulo (state), state of São Paulo, as well as the List of cities in Brazil by population, most populous city in Brazil, the List of largest cities in the ...
in 1952, and
Belo Horizonte Belo Horizonte is the List of largest cities in Brazil, sixth-largest city in Brazil, with a population of around 2.3 million, and the third largest metropolitan area, containing a population of 6 million. It is the List of cities in Sout ...
in 1954. Argentina purchased several Transormas following the war,
Buenos Aires Buenos Aires, controlled by the government of the Autonomous City of Buenos Aires, is the Capital city, capital and largest city of Argentina. It is located on the southwest of the Río de la Plata. Buenos Aires is classified as an Alpha− glob ...
started their 5/300 in 1948, followed by 5/300's in
Rosario Rosario () is the largest city in the central provinces of Argentina, Argentine province of Santa Fe Province, Santa Fe. The city, located northwest of Buenos Aires on the west bank of the Paraná River, is the third-most populous city in the ...
and
Bahía Blanca Bahía Blanca (; English: ''White Bay''), colloquially referred to by its own local inhabitants as simply Bahía, is a city in the Buenos Aires Province, Buenos Aires province of Argentina, centered on the northwestern end of the eponymous Blanc ...
in 1949, and another 1/160 in Bahía Blanca in 1955.
Venezuela Venezuela, officially the Bolivarian Republic of Venezuela, is a country on the northern coast of South America, consisting of a continental landmass and many Federal Dependencies of Venezuela, islands and islets in the Caribbean Sea. It com ...
installed a 5/300 in
Caracas Caracas ( , ), officially Santiago de León de Caracas (CCS), is the capital and largest city of Venezuela, and the center of the Metropolitan Region of Caracas (or Greater Caracas). Caracas is located along the Guaire River in the northern p ...
in 1956. Transormas were also tested in
Linköping Linköping ( , ) is a city in southern Sweden, with around 167,000 inhabitants as of 2024. It is the seat of Linköping Municipality and the capital of Östergötland County. Linköping is also the episcopal see of the Diocese of Linköping (Chu ...
and
Norrköping Norrköping ( , ) is a city in the province of Östergötland in eastern Sweden and the seat of Norrköping Municipality, Östergötland County, about 160 km southwest of the national capital Stockholm, 40 km east of county seat Lin ...
in
Sweden Sweden, formally the Kingdom of Sweden, is a Nordic countries, Nordic country located on the Scandinavian Peninsula in Northern Europe. It borders Norway to the west and north, and Finland to the east. At , Sweden is the largest Nordic count ...
in 1949 and used through 1950 before the test was abandoned. They felt that the machines placed too much demand on the sorter's memories to be truly effective. Although they were concerned about this problem, the Canadian Post Office installed a 5/300 at their new sorting office in
Peterborough, Ontario Peterborough ( ) is a city on the Otonabee River in Ontario, Canada, about 125 kilometres (78 miles) northeast of Toronto. According to the 2021 Census, the population of the City of Peterborough was 83,651. The population of the Peterborough ...
, in 1955. This machine operated only until 1963, when it was shut down and later sold for scrap in early 1964. Even prior to the Transorma installation, the Canadians had started work on a computerized system that looked up addresses as well as sorted the mail, the Route Reference Computer. On 10 April 1957 the first U.S. Transorma, a 5/300, started operation at the Blair Station Post Office in
Silver Spring, Maryland Silver Spring is a census-designated place (CDP) in southeastern Montgomery County, Maryland, United States, near Washington, D.C. Although officially Unincorporated area, unincorporated, it is an edge city with a population of 81,015 at the 2020 ...
. At the time it was launched with great fanfare, described at the time "as history-making as the Pony Express, the train, and the plane in speeding up mail handling.""New Gadget to Route Mail Faster Will Get Test Here", ''The Washington Post and Times-Herald'', 21 September 1956 However, the U.S. Post Office by this time had seen the Canadian Route Reference Computer prototype and was in the process of launching an effort to build a similar system. The Silver Spring machine was the only Transorma to be installed in the U.S. A plaque is all that remains of this installation, after the buildings were removed in 2003.Marsh Another Transorma was used in Providence (Rhode Island) in early 1960s.


Description

The larger multi-position Transorma machines were 13 foot (4 m) tall, long and about wide, and weighed . They were arranged as a two-story structure with the delivery bins on the bottom and the sorting stations on top. The upper area was ringed by a walkway protected by handrails.McCoy Mail was first sized to remove non-standard packages, and then fed onto a long
conveyor belt A conveyor belt is the carrying medium of a belt conveyor system (often shortened to a belt conveyor). A belt conveyor system consists of two or more pulleys (sometimes referred to as drums), with a closed loop of carrying medium—the conveyor b ...
running from the ground floor up to the sorting stations on the top. The sorting stations would extract letters from the belt and place them at the back of a large queue of letters that for each of the operators. The operators were presented with letters one at a time at the front of the queue, and selected a two-letter routing code from memory. Once the route was selected, the code was typewritten onto the front of the letter, typically in colored ink printed 90 degrees to the written address. The letter then dropped through the sorting station into a row of spinning wheels that propelled the letter through the bin area. Mechanical shutters, activated by the same keypad entries, opened to allow the letter to drop through into the bins. The bins were much larger than a typical pigeon hole, reducing the number of collections. In full operation, the 5/300 Transorma could sort 15,000 letters per hour. This was about double the rate that the same number of clerks could sort by hand. The single-user machines were considerably different. These machines were a single floor with the operator sitting at one end. Letters were picked up from the machine and sent to a conveyor running above the sorting bins, then dropped when it was over the right column of bins. A series of shutters behind the bins selected the right one in the stack. Basic workflow was otherwise unchanged.


References


Notes


Bibliography

* Allison Marsh
"Former Object of the Month: Transorma Letter Sorting Machine"
National Postal Museum (US), July 2006 * Jerry McCoy

''Takoma & Silver Springs Voice''


Patents

* Jean Joseph Martin Lambert Marchand and Jacobus Cornelus Andriessen
"U.S. Patent 1,774,447, Sorting or Distributing Apparatus"
filed 27 October 1925, granted 26 August 1930 * Jean Joseph Martin Lambert Marchand and Jacobus Cornelus Andriessen
"U.S. Patent 1,856,165, Mail Distributing Apparatus"
filed 30 August 1930, granted 3 May 1932


External links


"Sorting"


a selection of Transorma marks from around the world

Charles Livermore's page shows the various two-letter marks that the Canadian Transorma could make {{refend Mail sorting Postal systems