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A toxic leader is a person who has responsibility for a group of people or an
organization An organization or organisation (Commonwealth English; see spelling differences), is an entity—such as a company, an institution, or an association—comprising one or more people and having a particular purpose. The word is derived fro ...
, and who abuses the
leader Leadership, both as a research area and as a practical skill, encompasses the ability of an individual, group or organization to "lead", influence or guide other individuals, teams, or entire organizations. The word "leadership" often gets view ...
–follower
relationship Relationship most often refers to: * Family relations and relatives: consanguinity * Interpersonal relationship, a strong, deep, or close association or acquaintance between two or more people * Correlation and dependence, relationships in mathem ...
by leaving the group or organization in a worse condition than it was in.
Marcia Lynn Whicker Marcia Lynn Whicker (1950 – March 23, 1999) was an American political scientist. Whicker was a professor of political science at Rutgers University, where she served a term as the Chair of the Department of Public Administration. She specialized ...
popularized the term "toxic leader" in 1996; In his 1994 journal article "Petty Tyranny in Organizations" Blake Ashforth discussed potentially destructive sides of
leadership Leadership, both as a research area and as a practical skill, encompasses the ability of an individual, group or organization to "lead", influence or guide other individuals, teams, or entire organizations. The word "leadership" often gets v ...
and identified what he referred to as "petty tyrants", i.e. leaders who exercise a tyrannical style of management, resulting in a
climate of fear Culture of fear (or climate of fear) is the concept that people may incite fear in the general public to achieve political or workplace goals through emotional bias; it was developed as a sociological framework by Frank Furedi and has been mo ...
in the workplace.Ashforth, Blake (1994) "Petty Tyranny in Organizations" ''
Human Relations The concept of interpersonal relationship involves social associations, connections, or affiliations between two or more people. Interpersonal relationships vary in their degree of intimacy or self-disclosure, but also in their duration, in t ...
'' v.47, n.7,, pp.755-778.


Basic traits

The basic traits of a toxic leader are generally considered to be either/or insular, intemperate, glib, operationally rigid, callous, inept,
discriminatory Discrimination is the act of making unjustified distinctions between people based on the groups, classes, or other categories to which they belong or are perceived to belong. People may be discriminated on the basis of race, gender, age, reli ...
,
corrupt Corruption is a form of dishonesty or a criminal offense which is undertaken by a person or an organization which is entrusted in a position of authority, in order to acquire illicit benefits or abuse power for one's personal gain. Corruption ...
or
aggressive Aggression is overt or covert, often harmful, social interaction with the intention of inflicting damage or other harm upon another individual; although it can be channeled into creative and practical outlets for some. It may occur either reacti ...
by scholars such as
Barbara Kellerman Barbara Rose Kellerman (originally spelt Kellermann; born 30 December 1949) is an English actress, known for her film and television roles. She trained at Rose Bruford College. Kellerman was born in Manchester, Lancashire. Her Jewish fat ...
.


Aggressive narcissism

This syndrome is also the 'Factor 1' in Robert D.Hare's
Psychopathy Checklist The Psychopathy Checklist or Hare Psychopathy Checklist-Revised, now the Psychopathy Checklist—revised (PCL-R), is a psychological assessment tool that is commonly used to assess the presence and extent of the personality trait psychopathy i ...
, which includes the following traits: * Glibness/
superficial charm Superficial charm (or insincere charm) refers to the social act of saying or doing things because they are well received by others, rather than what one actually believes or wants to do. It is sometimes referred to as "telling people what they w ...
*
Grandiose In the field of psychology, the term grandiosity refers to an unrealistic sense of superiority, characterized by a sustained view of one's self as better than others, which is expressed by disdainfully criticising them (contempt), overinflating ...
sense of self-worth *
Pathological lying Pathological lying, also known as ''mythomania'' and ''pseudologia fantastica'', is a chronic behavior in which the person habitually or compulsively lies. These lies often serve no obvious purpose other than to paint oneself as a hero or victi ...
* Cunning/ manipulative * Lack of
remorse Remorse is a distressing emotion experienced by an individual who regrets actions which they have done in the past that they deem to be shameful, hurtful, or wrong. Remorse is closely allied to guilt and self-directed resentment. When a pers ...
or
guilt Guilt may refer to: *Guilt (emotion), an emotion that occurs when a person feels that they have violated a moral standard *Culpability, a legal term *Guilt (law), a legal term Music * ''Guilt'' (album), a 2009 album by Mims * "Guilt" (The Long Bl ...
* Callous/lack of
empathy Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position. Definitions of empathy encompass a broad range of social, cog ...
* Shallow emotional affect (genuine emotion is short-lived and
egocentric Egocentrism is the inability to differentiate between self and other. More specifically, it is the inability to accurately assume or understand any perspective other than one's own. Egocentrism is found across the life span: in infancy, early chi ...
) * Failure to accept responsibility for own actions


Other traits

The United States Army defines toxic leaders as commanders who put their own needs first,
micro-manage In business management, micromanagement is a management style whereby a manager closely observes, controls, and/or reminds the work of their subordinates or employees. Micromanagement is generally considered to have a negative connotation, main ...
subordinates, behave in a mean-spirited manner or display poor decision-making. A study for th
Center for Army Leadership
found that toxic leaders in the army work to promote themselves at the expense of their subordinates, and usually do so without considering long-term ramifications to their subordinates, their unit, and the Army profession. Ashforth proposed the following six characteristics to define petty tyranny: #
arbitrariness Arbitrariness is the quality of being "determined by chance, whim, or impulse, and not by necessity, reason, or principle". It is also used to refer to a choice made without any specific criterion or restraint. Arbitrary decisions are not necess ...
and
self-aggrandizement Boasting or bragging is speaking with excessive pride and self-satisfaction about one's achievements, possessions, or abilities. Boasting occurs when someone feels a sense of satisfaction or when someone feels that whatever occurred proves thei ...
#
belittling Minimisation or minimization is a type of deceptionGuerrero, L., Anderson, P., Afifi, W. (2007). ''Close Encounters: Communication in Relationships'' (2nd ed.). Los Angeles: Sage Publications. {{ISBN? involving denial coupled with rationalisatio ...
of
subordinates A hierarchy (from Greek: , from , 'president of sacred rites') is an arrangement of items (objects, names, values, categories, etc.) that are represented as being "above", "below", or "at the same level as" one another. Hierarchy is an important ...
# lack of consideration for others # a forcing style of
conflict resolution Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information abou ...
# discouragement of
initiative In political science, an initiative (also known as a popular initiative or citizens' initiative) is a means by which a petition signed by a certain number of registered voters can force a government to choose either to enact a law or hold a p ...
# noncontingent use of
punishment Punishment, commonly, is the imposition of an undesirable or unpleasant outcome upon a group or individual, meted out by an authority—in contexts ranging from child discipline to criminal law—as a response and deterrent to a particular a ...
: that is, punishment (e.g. displeasure or criticism) allotted without discernible or consistent principles; not dependent on, or necessarily associated with, undesirable behaviors.


Tools

*
Workload The term workload can refer to a number of different yet related entities. An amount of labor Workload is the amount of work an individual has to do.Jex, S. M. (1998). Stress and job performance: Theory, research, and implications for managerial ...
: The '' setting up to fail'' procedure is in particular a well established
workplace bullying Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes either physical or emotional harm. It can include such tactics as verbal, nonverbal, psychological, and physical abuse, as well as humiliation ...
tactic that a toxic leader can use against his rivals and subordinates.Rayner, C. and Hoel, H. A. (June 1997) "Summary Review of Literature Relating to Workplace Bullying" ''
Journal of Community and Applied Social Psychology The ''Journal of Community and Applied Social Psychology'' is a bimonthly peer-reviewed academic journal that publishes papers dealing with social psychology and community psychology in the context of community problems and strengths. The journ ...
'' v.7, n.3, pp.181–191
* Corporate control systems: They could use the processes in place to monitor what is going on. Disciplinary systems could be abused to aid their power culture. * Organizational structures: They could abuse the hierarchies, personal relationships and the way that work flows through the business. * Corporate power structures: The toxic leader controls who, if any one makes the decisions and how widely spread power is. * Symbols of personal authority : These may include the right to parking spaces and executive washrooms or access to supplies and uniforms.
Narcissistic Narcissism is a self-centered personality style characterized as having an excessive interest in one's physical appearance or image and an excessive preoccupation with one's own needs, often at the expense of others. Narcissism exists on a co ...
symbols and self-images (i.e. workplace full of self-portraits). * Workplace rituals and routines: Management meetings, board reports, disciplinary hearing, performance assays and so on may become more habitual than necessary. Heavy running costs and a high
staff turnover In human resources, turnover is the act of replacing an employee with a new employee. Partings between organizations and employees may consist of termination, retirement, death, interagency transfers, and resignations.Trip, R. (n.d.). Turnover-St ...
/overtime rate are often also associated with employee related results of a toxic leader.


Key theorists


Jean Lipman-Blumen

In their book, ''The Allure of Toxic Leaders: Why We Follow Destructive Bosses and Corrupt Politicians—and How We Can Survive Them'', Jean Lipman-Blumen explained that there was and still is a tendency among contemporary society to seek authoritative, even dominating characteristics among our corporate and political leaders because of the public's own personal psycho-social needs and emotional weaknesses. Lipman-Blumen noticed "toxic leadership" was not about run-of-the-mill mismanagement. Rather, it referred to leaders, who, by virtue of their "dysfunctional personal characteristics" and "destructive behaviours" "inflict reasonably serious and enduring harm" not only on their own followers and organizations, but on others outside of their immediate circle of victims and subordinates, as well. A noted rule of thumb suggests that toxic leaders leave their followers and others who come within their
sphere of influence In the field of international relations, a sphere of influence (SOI) is a spatial region or concept division over which a state or organization has a level of cultural, economic, military or political exclusivity. While there may be a formal al ...
worse off than they found them either on a personal and/or corporate basis. Lipman-Blumens' core focus was on investigating why people will continue to follow and remain loyal to toxic leaders. She also explored why followers often vigorously resist change and challenges to leaders who have clearly violated the leader/follower relationship and abused their power as leaders to the direct detriment of the people they are leading. Lipman-Blumen suggests there is something of a deeply psychological nature going on. She argues the need to feel
safe A safe (also called a strongbox or coffer) is a secure Lock (security device), lockable box used for securing valuable objects against theft or fire. A safe is usually a hollow cuboid or cylinder, with one face being removable or hinged to form ...
,