
A tour guide (U.S.) or a tourist guide (European) is a person who provides assistance, information on cultural,
historical
History (derived ) is the systematic study and the documentation of the human activity. The time period of event before the invention of writing systems is considered prehistory. "History" is an umbrella term comprising past events as well ...
and contemporary heritage to people on organized
sightseeing
Tourism is travel for pleasure or business; also the theory and practice of touring (disambiguation), touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tour (disambiguation), tours. Th ...
and individual clients at educational establishments, religious and historical sites such as;
museums
A museum ( ; plural museums or, rarely, musea) is a building or institution that cares for and displays a collection of artifacts and other objects of artistic, cultural, historical, or scientific importance. Many public museums make thes ...
, and at various venues of
tourist attraction
A tourist attraction is a place of interest that tourists visit, typically for its inherent or an exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement.
Types
Places of natural ...
resorts. Tour guides also take clients on outdoor guided trips. These trips include hiking, whitewater rafting, mountaineering, alpine climbing, rock climbing, ski and snowboarding in the backcountry, fishing, and biking.
History
In 18th-century Japan, a traveler could pay for a tour guide or consult
guide book
A guide book or travel guide is "a book of information about a place designed for the use of visitors or tourists". It will usually include information about sights, accommodation, restaurants, transportation, and activities. Maps of varying det ...
s such as
Kaibara Ekken's ''Keijō Shōran'' (The Excellent Views of Kyoto).
Description
In Europe
The CEN (
European Committee for Standardization
The European Committee for Standardization (CEN, french: Comité Européen de Normalisation) is a public standards organization whose mission is to foster the economy of the European Single Market and the wider European continent in global tr ...
) definition for "tourist guide" – part of the work by CEN on definitions for terminology within the tourism industry – is a "person who guides visitors in the language of their choice and interprets the
cultural
Culture () is an umbrella term which encompasses the social behavior, institutions, and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups.Tylor ...
and
natural heritage
Natural heritage refers to the sum total of the elements of biodiversity, including flora and fauna, ecosystems and geological structures. It forms part of our natural resources.
Definition
Heritage is that which is ''inherited'' from past gene ...
of an area, which person normally possesses an area-specific qualification usually issued and/or recognized by the appropriate authority". CEN also defines a "tour manager" as a "person who manages and supervises the itinerary on behalf of the tour operator, ensuring the programme is carried out as described in the tour operator's literature and sold to the traveller/consumer and who gives local practical information".
In
Europe
Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a subcontinent of Eurasia and it is located enti ...
, tourist guides are represented by FEG, the European Federation of Tourist Guide Associations. In Europe, the tourist guiding qualification is specific to each country; in some cases the qualification is national, in some cases it is broken up into regions. In all cases it is embedded in the educational and training ethic of that country. EN15565 is a European Standard for the Training and Qualification of Tourist Guides.
In Australia
In
Australia, tour guides are qualified to a minimum of Certificate III Guiding.]. They belong to a couple of organisations, notably the ''Professional Tour Guide Association of Australia''
TGAAand ''Guides of Australia''
OA
According to the Tour Guides Australia Code of Conduct, guides must commit to:
* Provid
nga professional service to visitors – ensuring they are treated with respect, care and a commitment to best practice guiding.
* Providing objective and fair interpretations of the places visited.
* Educat
ngvisitors on the need to be respectful of our precious natural, cultural and heritage environments, minimising our footprint and always impacts.
* Act in such a way as to bring credit to the country and to the promotion of it as a tourist destination.
* Regularly updat
ng their
Ng, ng, or NG may refer to:
* Ng (name) (黄 伍 吳), a surname of Chinese origin
Arts and entertainment
* N-Gage (disambiguation), a handheld gaming system
* Naked Giants, Seattle rock band
* '' Spirit Hunter: NG'', a video game
Businesses ...
guiding skills and knowledge through training, professional development, and networking activities.
* Continually maintain a valid Certificate II in First Aid & CPR
* Have their own indemnity insurance (if self employed)
In Japan
In
Japan, tour guides are required to pass a certification exam by the Commissioner of the Japan Tourism Agency and register with the relevant prefectures. Non-licensed guides caught performing guide-interpreter activities can face a fine up to 500,000 Yen
In India
In
India
India, officially the Republic of India ( Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the ...
it is mandatory to have a license approved by the
Ministry of Tourism (India)
The Ministry of Tourism, a branch of the Government of India, is the apex body for formulation and administration of the rules, regulations and laws relating to the development and promotion of tourism in India. It facilitates the Indian departm ...
to work officially as a tourist guide. The government provides the license to regional level tour guide and also runs a Regional Level Guide Training Program (RLGTP). These programs and training sessions are conducted under the guidance of
Indian Institute of Tourism and Travel Management (IITTM) or other government recognized institutes.
In South Africa
In
South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. It is bounded to the south by of coastline that stretch along the South Atlantic and Indian Oceans; to the north by the neighbouring count ...
tourist guides are required to register in terms of the Tourism Act 3, 2014. Training must be done through a trainer accredited by the Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority.
[ ]
See also
*
Audio tour
An audio tour or audio guide provides a recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of an organised ...
*
Blue Badge tourist guide
Blue Badge Tourist Guides are a body of commonly associated tourist guides in the United Kingdom. They wear a Blue Badge to indicate their membership of this formalised association. They are recognised by local tourist bodies throughout the UK, an ...
*
Cell phone tour
An audio tour or audio guide provides a recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of an organised t ...
*
Cicerone
Cicerone ( ) is an old term for a guide who conducts visitors and sightseers to museums, galleries, etc., and explains matters of archaeological, antiquarian, historic or artistic interest. The word is presumably taken from Marcus Tullius Cicero, ...
*
Free Walking Tour
A walking tour is a tour of a historical or cultural site undertaken on foot, frequently in an urban setting. Short tours can last under an hour, while longer ones can take in multiple sites and last a full day or more. A walk can be led by a to ...
*
GPS tour
An audio tour or audio guide provides a recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of an organised t ...
*
Institute of Tourist Guiding
*
Museum docent
Museum docent is a title given in the United States of America to people who serve as guides and educators for the institutions they serve, usually as a volunteer (unpaid) position. The English word itself is derived from the Latin word ''docēns ...
*
Museum education
Museum education is a specialized field devoted to developing and strengthening the education role of informal education spaces and institutions such as museums.
In a critical report called ''Excellence and Equity'' published in 1992 by the Ameri ...
*
Seasonworker
References
Further reading
* MacCannell, Dean. ''The Ethics of Sightseeing''. University of California Press, 2011.
* Pond, Kathleen Lingle. ''The Professional Guide: Dynamics of Tour Guiding''. New York: Van Nostrand Reinhold, 1993.
* Ruitenberg, Claudia W. "Learning by Walking: Non-Formal Education as Curatorial Practice and Intervention in Public Space." ''International Journal of Lifelong Education'' 31, no. 3 (2012): 261–275.
* Salazar, Noel B. (2005)
Tourism and glocalization: ‘Local’ tour guiding Annals of Tourism Research, 32(3), 628–646.
* Salazar, Noel B. (2006)
Touristifying Tanzania: Local guides, global discourse Annals of Tourism Research, 33(3), 833–852.
* Salazar, Noel B. (2008)
"Enough stories!” Asian tourism redefining the roles of Asian tour guides Civilisations, 57(1/2), 207–222.
* Salazar, Noel B. (2010)
Envisioning Eden: Mobilizing imaginaries in tourism and beyond Oxford: Berghahn.
* Wynn, Jonathan R. ''The Tour Guide: Walking and Talking New York''. Chicago: The University of Chicago Press, 2011.
* Wynn, Jonathan R. "City Tour Guides: Urban Alchemists at Work." ''City & Community'' 9, no. 2 (June 2010).
External links
World Federation of Tourist Guide AssociationsEuropean Federation of Tourist Guide Associations
{{Authority control
Personal care and service occupations
Hospitality occupations
Museum education