
A tour guide (U.S.) or a tourist guide (European) is a person who provides assistance, and information on cultural,
historical
History is the systematic study of the past, focusing primarily on the human past. As an academic discipline, it analyses and interprets evidence to construct narratives about what happened and explain why it happened. Some theorists categ ...
and contemporary heritage to people on organized
sightseeing
Tourism is travel for pleasure, and the commercial activity of providing and supporting such travel. UN Tourism defines tourism more generally, in terms which go "beyond the common perception of tourism as being limited to holiday activity o ...
and individual clients at educational establishments, religious and historical sites such as;
museums
A museum is an institution dedicated to displaying or preserving culturally or scientifically significant objects. Many museums have exhibitions of these objects on public display, and some have private collections that are used by researchers ...
, and at various venues of
tourist attraction
A tourist attraction is a place of interest that tourists visit, typically for its inherent or exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement.
Types
Places of natural beaut ...
resorts. Tour guides also take clients on outdoor guided trips. These trips include hiking, whitewater rafting, mountaineering, alpine climbing, rock climbing, ski and snowboarding in the backcountry, fishing, and biking.
History
In 18th-century Japan, a traveler could pay for a tour guide or consult
guide book
A guide book or travel guide is "a book of information about a place designed for the use of visitors or tourists". It will usually include information about sights, accommodation, restaurants, transportation, and activities. Maps of varying det ...
s such as
Kaibara Ekken's ''Keijō Shōran'' (The Excellent Views of Kyoto).
Description
In Europe
The CEN (
European Committee for Standardization
The European Committee for Standardization (CEN, ) is a public standards organization whose mission is to foster the economy of the European Single Market and the wider European continent in global trading, the welfare of European citizens an ...
) definition for "tourist guide" – part of the work by CEN on definitions for terminology within the tourism industry – is a "person who guides visitors in the language of their choice and interprets the
cultural
Culture ( ) is a concept that encompasses the social behavior, institutions, and Social norm, norms found in human societies, as well as the knowledge, beliefs, arts, laws, Social norm, customs, capabilities, Attitude (psychology), attitudes ...
and
natural heritage
Natural heritage refers to the sum total of the elements of biodiversity, includes flora and fauna, ecosystems and geological structures. It forms part of our natural resources.
Definition
Definitions:
* Natural heritage refers to natural feat ...
of an area, which person normally possesses an area-specific qualification usually issued and/or recognized by the appropriate authority". CEN also defines a "tour manager" as a "person who manages and supervises the itinerary on behalf of the tour operator, ensuring the programme is carried out as described in the tour operator's literature and sold to the traveller/consumer and who gives local practical information".
In
Europe
Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
, tourist guides are represented by FEG, the European Federation of Tourist Guide Associations. In Europe, the tourist guiding qualification is specific to each country; in some cases the qualification is national, in some cases it is broken up into regions. In all cases, it is embedded in the educational and training ethic of that country. EN15565 is a European Standard for the Training and Qualification of Tourist Guides.
In Australia
In
Australia
Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
, tour guides may be qualified with a Certificate III Guiding although this is not compulsory. They may belong to a couple of organisations, notably ''Tour Guides Australia''
GAand the ''Institute of Australian Tour Guides''
ATG
According to the Tour Guides Australia Code of Conduct, guides must commit to:
* Provid
nga professional service to visitors – ensuring they are treated with respect, and care and a commitment to best practice guiding.
* Providing objective and fair interpretations of the places visited.
* Educat
ngvisitors on the need to be respectful of our precious natural, cultural and heritage environments, minimising our footprint and always impacts.
* Act in such a way as to bring credit to the country and the promotion of it as a tourist destination.
* Regularly updat
ng theirguiding skills and knowledge through training, professional development, and networking activities.
* Continually maintain a valid Certificate II in First Aid & CPR
* Have their own indemnity insurance (if self-employed)
In Japan
In
Japan
Japan is an island country in East Asia. Located in the Pacific Ocean off the northeast coast of the Asia, Asian mainland, it is bordered on the west by the Sea of Japan and extends from the Sea of Okhotsk in the north to the East China Sea ...
, tour guides are required to pass a certification exam by the Commissioner of the Japan Tourism Agency and register with the relevant prefectures. Non-licensed guides caught performing guide-interpreter activities can face a fine of up to 500,000 Yen
In India
In
India
India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
it is mandatory to have a license approved by the
Ministry of Tourism (India)
The Ministry of Tourism, a branch of the Government of India, is the apex body for the formulation and administration of the rules, regulations and laws relating to the development and promotion of tourism in India. It facilitates the Indian dep ...
to work officially as a tourist guide. The government provides the license to regional-level tour guides and also runs a Regional Level Guide Training Program (RLGTP). These programs and training sessions are conducted under the guidance of
Indian Institute of Tourism and Travel Management (IITTM) or other government-recognized institutes.
In South Africa
In
South Africa
South Africa, officially the Republic of South Africa (RSA), is the Southern Africa, southernmost country in Africa. Its Provinces of South Africa, nine provinces are bounded to the south by of coastline that stretches along the Atlantic O ...
tourist guides are required to register in terms of the Tourism Act 3, 2014. Training must be done through a trainer accredited by the Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority.
[ ]
See also
*
Audio tour
An audio tour or audio guide provides a Sound recording, recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of ...
*
Blue Badge tourist guide
*
Cell phone tour
*
Cicerone
*
Free Walking Tour
*
GPS tour
*
Institute of Tourist Guiding
*
Museum docent
*
Museum education
Museum education is a specialized field devoted to developing and strengthening the education role of informal education spaces and institutions such as museums.
In a critical report called ''Excellence and Equity'' published in 1992 by the Amer ...
*
Seasonworker
References
Further reading
* MacCannell, Dean. ''The Ethics of Sightseeing''. University of California Press, 2011.
* Pond, Kathleen Lingle. ''The Professional Guide: Dynamics of Tour Guiding''. New York: Van Nostrand Reinhold, 1993.
* Ruitenberg, Claudia W. "Learning by Walking: Non-Formal Education as Curatorial Practice and Intervention in Public Space." ''International Journal of Lifelong Education'' 31, no. 3 (2012): 261–275.
* Salazar, Noel B. (2005)
Tourism and glocalization: 'Local' tour guiding Annals of Tourism Research, 32(3), 628–646.
* Salazar, Noel B. (2006)
Touristifying Tanzania: Local guides, global discourse Annals of Tourism Research, 33(3), 833–852.
* Salazar, Noel B. (2008)
"Enough stories!” Asian tourism redefining the roles of Asian tour guides Civilisations, 57(1/2), 207–222.
* Salazar, Noel B. (2010)
Envisioning Eden: Mobilizing imaginaries in tourism and beyond Oxford: Berghahn.
* Wynn, Jonathan R. ''The Tour Guide: Walking and Talking New York''. Chicago: The University of Chicago Press, 2011.
* Wynn, Jonathan R. "City Tour Guides: Urban Alchemists at Work." ''City & Community'' 9, no. 2 (June 2010).
External links
World Federation of Tourist Guide AssociationsEuropean Federation of Tourist Guide Associations
{{Authority control
Personal care and service occupations
Hospitality occupations
Museum education