Mailbox Birmingham, also known as The Mailbox, is a mixed-use development located within the
city centre
A city centre, also known as an urban core, is the Commerce, commercial, Culture, cultural and often the historical, Politics, political, and geographic heart of a city. The term "city centre" is primarily used in British English, and closely e ...
of
Birmingham
Birmingham ( ) is a City status in the United Kingdom, city and metropolitan borough in the metropolitan county of West Midlands (county), West Midlands, within the wider West Midlands (region), West Midlands region, in England. It is the Lis ...
, England. It houses British luxury department store chain
Harvey Nichols, and the
BBC Birmingham studios.
The scheme comprises 689,000 sq. ft. of primarily office space, with ancillary retail and leisure offering, located on a 4.8-acre waterside site. It is home to
BBC Birmingham,
WSP,
Associated Architects,
Harvey Nichols,
Malmaison Birmingham and other leading stores and restaurants.
The Mailbox is about long from front to back including
The Cube. Above the front shops it has an additional six floors which includes a hotel and residential apartments. The
Worcester and Birmingham Canal passes along the back with a number of restaurants overlooking. To the front it faces a
flyover of the Suffolk Street
Queensway road, with an underpass leading to
Birmingham New Street railway station
Birmingham New Street, also known as New Street station, is the largest and busiest of the Birmingham station group, three main railway stations in Birmingham city centre, England, and a central hub of the Rail transport in Great Britain, Brit ...
.
History

Previously the location of a
railway goods yard with canal wharves off the
Worcester and Birmingham Canal leading to Gas Street Basin, the site was the location of the
Royal Mail
Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services. It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels) ...
's main
sorting office building for Birmingham (hence its current name) which was completed in 1970, replacing the Victorian head post office (now
Victoria Square House), in
Victoria Square. The new building was designed by R. H. Ousman of the
Ministry of Public Building and Works, who collaborated with project architect H. A. E. Giddings and with Hubbard Ford & Partners, who supplied E. Winters and R. Lee as architects. When completed, it was the largest mechanised letters and parcels sorting office in the country with a floor area of and the largest building in Birmingham. A tunnel was authorised by the (c. 25) and constructed under Severn Street between the site and
New Street railway station, allowing electric tractors hauling carts carrying sacks of mail to be driven directly to the office. The structure housed the largest electronic sorting equipment in the
West Midlands to handle the post.
It also housed the administrative teams moved from Victoria Square, including those for other
Post Office
A post office is a public facility and a retailer that provides mail services, such as accepting letter (message), letters and parcel (package), parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post o ...
functions, such as counter services.
The main entrance was located at Blucher Street beneath a tower set between a square block for parcels on the left and a lower block for the letters sorting office on the right. The structure consisted of a steel frame on a square grid with lightweight pre-cast concrete floor slabs and reinforced concrete retaining walls and sub floors. The exterior was clad with cast glass troughs and exposed aggregate panels. Ventilation was provided through air-handling units which provided the building with the temperature it required. Extract fans were also placed on the roof. The exterior consisted mainly of the glass slabs and projecting air handling units with recessed windows.
Construction

The Royal Mail sorting office was recognised by Alan Chatham in 1997. Chatham had been an important figure in the regeneration of Birmingham, working with Argent Group to develop
Brindleyplace. He found out that the sorting office was to be sold and tried to convince Argent about the potential the building offered if it were to be converted into a mixed-use building. Argent was unconvinced and so Chatham decided to establish his own development company, ''Birmingham Development Company'', and purchased the building in 1998 for £3 million. He also paid a further £1 million for the surrounding waterfront buildings.
Soon after purchasing the building, he sold the air-rights to
Crosby Homes, providing him with further money for redeveloping the building.
The building was converted by the Birmingham Development Company and designed by the
RIBA award winning, Birmingham practice,
Associated Architects. It was to include two hotels with a total of 300 rooms, 15,850 sq. m (170,000 sg. ft.) of office space, 9,290 sq. m (100,000 sq ft.) of retail space and a similar area for restaurants and a health club.
Crosby Homes constructed apartments above the space. The redevelopment of the sorting office involved demolition of all but the
steel
Steel is an alloy of iron and carbon that demonstrates improved mechanical properties compared to the pure form of iron. Due to steel's high Young's modulus, elastic modulus, Yield (engineering), yield strength, Fracture, fracture strength a ...
sub-structure. It cost £150 million overall and opened in December 2000. Following the purchase of two retail units by
Harvey Nichols, the development was valued at over £125 million.
A public square the size of
Chamberlain Square
Chamberlain Square or Chamberlain Place is a Town square, public square in central Birmingham, England, named after statesman and notable mayor of Birmingham, Joseph Chamberlain. The Victorian square was drastically remodelled in the 1970s, with ...
was created to the front of the Mailbox beneath Suffolk Street Queensway. It was paved with natural stone and as well as being a social area, it was also designed to allow the easy movement of visitors to, from and around the building. The area to the rear of the building is used frequently by the public. At the back of the Mailbox a walkway leads over a bridge and to the canal towpaths near
Gas Street Basin. A mixed-use building called the
Cube
A cube or regular hexahedron is a three-dimensional space, three-dimensional solid object in geometry, which is bounded by six congruent square (geometry), square faces, a type of polyhedron. It has twelve congruent edges and eight vertices. It i ...
, designed by Birmingham born architect
Ken Shuttleworth's practice
Make Architects with
Buro Happold engineers forms the final phase of the Mailbox development and houses a rooftop restaurant, boutique hotel and residential flats.
Developments since

In 2004,
BBC Birmingham moved into a new complex of studios at the Mailbox that replaced the previous
Pebble Mill site in
Edgbaston
Edgbaston () is a suburb of Birmingham, West Midlands (county), West Midlands, England. It lies immediately south-west of Birmingham city centre, and was historically in Warwickshire. The Ward (electoral subdivision), wards of Edgbaston and Nort ...
. The general public is able to watch
radio
Radio is the technology of communicating using radio waves. Radio waves are electromagnetic waves of frequency between 3 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmitter connec ...
and
television
Television (TV) is a telecommunication medium for transmitting moving images and sound. Additionally, the term can refer to a physical television set rather than the medium of transmission. Television is a mass medium for advertising, ...
broadcasts being made at an all-access public foyer, as well as surf the
BBC website and purchase
BBC
The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
merchandise. On 31 October 2005, 81-year-old actress
Mary Wimbush died at the Mailbox studios shortly after a recording session for ''
The Archers
''The Archers'' is a British radio soap opera currently broadcast on BBC Radio 4, the corporation's main spoken-word Radio broadcasting, channel. Broadcast since 1951, it was famously billed as "an everyday story of country folk" and is now pr ...
''. On 16 February 2008, a shooting incident took place at Cafe Lazeez at the Mailbox.
In April 2011 the Mailbox was sold for £127.1 million to a joint venture between Brockton Capital and Milligan.
On 30 May 2013, Milligan Retail announced that the Mailbox would undergo a major renovation, designed by
Stirling Prize winners
Stanton Williams, which would see a roof installed over the shopping complex's atrium. The anchor store,
Harvey Nichols, would double in size to over 45,000 sq. ft. It was also announced that Brockton Capital and Milligan would work in co-ordination with Birmingham City Council to improve the public area reaching from the underpass beneath Suffolk Street Queensway to the front of Mailbox. These changes would be implemented to complement the redevelopment of
New Street station which will house a full-line
John Lewis
John Robert Lewis (February 21, 1940 – July 17, 2020) was an American civil rights activist and politician who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
department store.
On 29 November 2013, it was announced that
Everyman Cinemas would take space at the Mailbox, opening a 12,000 sq. ft 3-screen cinema in the latter part of 2014, ahead of the completion of the whole scheme in 2015.
L.K.Bennett
LK Bennett is a luxury fashion brand, based in London, United Kingdom. The company sells ready-to-wear collections incorporating clothing, shoes, handbags and accessories.
History
Linda Bennett set up the first LK Bennett shop in Wimbledon Vil ...
,
Jaeger and
Gieves and Hawkes will also open in the redeveloped centre in 2015 whilst an improved way-finding system will be introduced to improve shoppers' experience.
In August 2022 it was announced that the BBC intends to leave The Mailbox when its current lease comes to an end in 2026.
IPSX listing
In December 2019, Brockton Capital and Milligan sold the Mailbox to M7 Real Estate ("M7").
In October 2020, M7 announced its intention to float the Mailbox on the International Property Securities Exchange ("IPSX"), making it the first single property REIT to be listed on a dedicated property stock exchange. Shares in Mailbox REIT commenced trading on 14 May 2021.
In April 2022, M7 completed the conversion of level one of the Mailbox from retail into 50,000 sq. ft. of flexible office space, which is now operated by
IWG plc
International Workplace Group plc, formerly Regus, is a British holding company.[IWG PLC]
Bloomberg. Accessed J ...
under its ''Spaces'' co-working brand under a new 10 year management agreement. The accommodation has been well received with occupancy in excess of 60% by October 2022.
List of occupiers
References
{{DEFAULTSORT:Mailbox, The
Buildings and structures in Birmingham, West Midlands
Former post office buildings
Mixed-use developments in the United Kingdom
Sorting offices
2000 establishments in the United Kingdom