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Uber Boat by Thames Clippers is a set of river bus services on the
River Thames The River Thames ( ), known alternatively in parts as the The Isis, River Isis, is a river that flows through southern England including London. At , it is the longest river entirely in England and the Longest rivers of the United Kingdom, s ...
in
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
, England. The company operates both commuter services between eastern and
Central London Central London is the innermost part of London, in England, spanning the City of London and several boroughs. Over time, a number of definitions have been used to define the scope of Central London for statistics, urban planning and local gove ...
and tourist services under licence from
London River Services London River Services Limited is a division of Transport for London (TfL), which manages passenger transport—leisure-oriented tourist services and commuter services—on the River Thames in London. It does not own or operate any boats itself, ...
. At present they transport around 10,000 passengers daily on average.


Company

Sean Collins co-founded Thames Clippers in 1999 with partner Alan Woods as Collins River Enterprises. Thames Clippers was then taken over in September 2006 by the
Anschutz Entertainment Group Anschutz Entertainment Group, Inc. (AEG), also known as AEG Worldwide, is an American global sporting and music entertainment presenter and a subsidiary of the Anschutz Corporation. It is the world's largest owner of sports teams and sports ...
(AEG), who promised substantial investment into the company to upgrade the services and to provide a more frequent "hop-on-hop-off" between Central London and The O2, also owned by AEG. In September 2003, Thames Clippers was awarded a ten-year contract to operate the service. In 2007 the company purchased six new catamarans to be used on the commuter service in order to carry a large number of passengers in a comfortable environment. In 2015 and 2017, a total of four new 'Hunt Class' catamarans were purchased for use primarily on the RB6 Service. In July 2020, the company announced a partnership with ride-sharing service
Uber Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...
, which acquired
naming rights Naming rights are a financial transaction and form of advertising or memorialization where a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event (most often sports venues), typical ...
to the ferry and rebranding the service as Uber Boat by Thames Clippers. In April 2022, global private markets investment firm Northleaf Capital Partners acquired a majority interest in Uber Boat by Thames Clippers from AEG, promising to bring new investment.


Tickets

Uber Boat by Thames Clippers operate under licence from
Transport for London Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. TfL is the successor organization of the London Passenger Transport Board, which was established in 1933, and His ...
. The river boat service is now better integrated into the tube and bus ticketing network. From November 2009, Thames Clippers services started to accept Oyster pay as you go on all of its services, which also provides a discount on single and return fares. Contactless payment is also accepted. A River Roamer ticket, valid for one day, is available from Thames Clippers which allows the holder to hop on and hop off along the banks of the Thames between Putney Pier and Barking Riverside Pier (including the Canary Wharf - Rotherhithe Ferry). The cost is £21.00 for an adult and £42.00 for a family. An adult single trip fare changes depending on zones. They range from £5.20 to £14.70 (or £4.80 to £13.50 if payment is made online, in app or with an oyster or contactless card). There is a one third discount for holders of valid
travelcard The Travelcard is an inter-modal travel ticket for unlimited use on the London Underground, London Overground, Elizabeth line, Docklands Light Railway, London Trams, London Buses and National Rail services in the Greater London area. Travelc ...
s (excluding Family River Roamer tickets and fares for The O2 Express). Special river service
season ticket A season ticket, or season pass, is a ticket that grants privileges over a defined period of time. History The ''Oxford English Dictionary'' has illustrative quotations which show the term ''season ticket'' used in the United States in 18 ...
s, valid for either 1 week, 1 month, or 1 year, are also available. Discounts for
travelcard The Travelcard is an inter-modal travel ticket for unlimited use on the London Underground, London Overground, Elizabeth line, Docklands Light Railway, London Trams, London Buses and National Rail services in the Greater London area. Travelc ...
holders are also available on season tickets. Carnet tickets are also available via the Uber Boat by Thames Clippers tickets app. Park and Glide tickets are also available which grant access to the car park at The O2, and the River Bus.


Commuter services


RB1

During weekday mornings and evenings & throughout the weekend the service runs from
Westminster Westminster is the main settlement of the City of Westminster in Central London, Central London, England. It extends from the River Thames to Oxford Street and has many famous landmarks, including the Palace of Westminster, Buckingham Palace, ...
in the west to Barking Riverside in the east. On weekday daytimes between the peak hours the service is truncated and serves piers between Battersea Power Station and Royal Wharf. The service also runs on weekends as well as on weekdays. Stops from west to east:


RB2

The service runs all day on weekends between Putney and North Greenwich. Stops from west to east:


RB4

Thames Clippers operates the direct cross river Canary Wharf – Rotherhithe Ferry, between Canary Wharf Pier and the Doubletree Docklands Nelson Dock Pier at the DoubleTree Docklands in
Rotherhithe Rotherhithe ( ) is a district of South London, England, and part of the London Borough of Southwark. It is on a peninsula on the south bank of the Thames, facing Wapping, Shadwell and Limehouse on the north bank, with the Isle of Dogs to the ea ...
. The service uses smaller boats than the commuter service but runs at a higher frequency of every 20 minutes and every 10 minutes during peak times. The ferry can be used by guests of the hotel free of charge as well as by passengers not staying at the hotel at a cost. From 17 March 2025, the ferry has been temporarily shut down to rebuild the pier, as part of a government project to create the first electric cross-river ferry in London, using the new Orbit Clipper. During the works, replacement services have been running from Canary Wharf Pier to Greenland (Surrey Quays) Pier.


RB6

This service runs on weekday mornings and evenings between Putney and Canary Wharf. During the weekday off peak, the service is extended to Royal Wharf. Stops from west to east:


Trial service to Gravesend

In September 2017, Thames Clippers ran a trial commuter service between
Gravesend Gravesend is a town in northwest Kent, England, situated 21 miles (35 km) east-southeast of Charing Cross (central London) on the Bank (geography), south bank of the River Thames, opposite Tilbury in Essex. Located in the diocese of Roche ...
and Central London.
On 4 November 2022, Uber Boat by Thames Clippers announced that they had completed the purchase of
Gravesend Town Pier The Gravesend Town Pier is located in Gravesend, Kent, Gravesend, Kent. It was designed by William Tierney Clark and built in 1834 on the site of the earlier Town Quay, Gravesend, Town Quay. Over 3 million passengers were served between 1835 an ...
, with an aim to operating long-term River Bus services from the pier within the next 2–3 years. From 27 July 2024 to 29 September 2024, Thames Clippers will run the service again.


Visitor/tourist services


Tate to Tate

The Tate to Tate is a ticketed leisure service between the
Tate Modern Tate Modern is an art gallery in London, housing the United Kingdom's national collection of international Modern art, modern and contemporary art (created from or after 1900). It forms part of the Tate group together with Tate Britain, Tate Live ...
at
Bankside Pier Bankside Pier is a stop for river services in London. It is located on the south bank of the River Thames, close to the Tate Modern. Three services call at the pier: the river bus routes RB1 (between Battersea Power Station and Barking Rivers ...
and the
Tate Britain Tate Britain, known from 1897 to 1932 as the National Gallery of British Art and from 1932 to 2000 as the Tate Gallery, is an art museum on Millbank in the City of Westminster in London, England. It is part of the Tate network of galleries in En ...
at Millbank Pier. Passengers travel on the RB1 service on weekdays and the RB2 at weekends. Tickets can be purchased from the Tate galleries in addition to standard options.


The O2 Express

The O2 Express is an express service from North Greenwich Pier calling at
London Bridge City Pier London Bridge City Pier (also known as London Bridge Pier and London City Pier) is situated on the south bank of the River Thames in London, UK, close to London Bridge. It serves as the main pier for the City of London and City Hall, Southwark, ...
, London Eye (Waterloo) Pier and Battersea Power Station Pier. The service also provides private charters.


Fleet

Uber Boat by Thames Clippers operates a fleet of 23 vessels.


Accidents

On 2 May 2004, a woman was killed after she was hit, while waiting for a boat, by a mooring
bollard A bollard is a sturdy, short, vertical post. The term originally referred to a post on a ship or quay used principally for mooring boats. In modern usage, it also refers to posts installed to control road traffic and posts designed to pre ...
which had come loose from the Star Clipper at St. Katherine's Pier. On 4 October 2011 at 7pm, the Moon Clipper hit the Tower Millennium Pier when it was carrying about 50 people. Four people were injured. On 31 December 2014, Moon Clipper hit a moored vessel, Mercuria, while running light back to Trinity Buoy Wharf. The vessel was then repaired, and returned to service on 5 February 2015. On 5 December 2016, the Typhoon Clipper collided with the work-boat Alison, resulting in the sinking of the work-boat. The two crew members on the work-boat were taken to hospital. On 20 September 2022, the Moon Clipper had an engine fire while working on the RB6 Service to Putney. No one was hurt, but the vessel was evacuated, and spent a few months in dry-dock being repaired


Piers

Thames Clippers serves 24 at least piers in the London, five of which they own, including St. Mary's Wandsworth Pier and
Gravesend Town Pier The Gravesend Town Pier is located in Gravesend, Kent, Gravesend, Kent. It was designed by William Tierney Clark and built in 1834 on the site of the earlier Town Quay, Gravesend, Town Quay. Over 3 million passengers were served between 1835 an ...
, which they purchased from Gravesham Borough Council in 2022.


Expansion

A
Policy Exchange Policy Exchange is a British conservative think tank based in London. In 2007 it was described in ''The Daily Telegraph'' as "the largest, but also the most influential think tank on the right". Policy Exchange is a registered charity; it most ...
report from 2010 advocated significant expansion in river services on the Thames. The aim of the report is to lead to a "river tube line" being created which would lead to easing of current congestion on London's transport systems, and better quality of travel, at a significantly cheaper price than other options. Opponents note that the river capacity, especially at low tide could mean a reduction of tourist boats (especially at peak commuter times), and turn the Thames into an urban highway which would be detrimental to London. To be feasible, the report calls for better management of river traffic, improved interchange with other public transport modes and expansion of key piers. The Mayor of London is responsible for the River Concordat group, which is made-up of over forty different organisations including Thames Clippers. The publication, ''By the River'', sets out the strategic vision for improving river transport on the Thames. Plans were announced in 2018 to expand further east down the river start with a calling at a pier in
Silvertown Silvertown is a district of West Ham in the London Borough of Newham, in east London, England. It lies on the north bank of the River Thames, Thames and was historically part of the parishes of West Ham and East Ham, Becontree Hundred, hund ...
in October 2019 and plans in the future to go to
Thamesmead Thamesmead () is an area of south-east London, England, straddling the border between the Royal Borough of Greenwich and the London Borough of Bexley. It is located east of Charing Cross, north-east of Woolwich and west of Erith. It mainly c ...
and Barking. Proposals to extend the service westward to newly built piers at Fulham (as part of the Craven Cottage Riverside Stand development), and Hammersmith have met stiff opposition due to the heavy use of that stretch of river by rowing and sailing clubs. In 2017, Thames Clippers and London Resort made a deal for the provision of Clipper services between Central London and the proposed theme park located on the Swanscombe Peninsula in Kent. The Thames Clipper services are also planned to operate between the theme park and a park & ride car park located on the north side of the River Thames in Tilbury Docks. These services are scheduled to start operation when the theme park opens.


Sponsorship

The first company to enter a partnership with Thames Clippers was
NatWest National Westminster Bank, trading as NatWest, is a major Retail banking, retail and commercial bank in the United Kingdom based in London, England. It was established in 1968 by the Corporate merger, merger of National Provincial Bank and We ...
in 2008. The boats were reliveried in black sponsorship stickers displaying the NatWest and Thames Clippers Logo.
KPMG KPMG is a multinational professional services network, based in London, United Kingdom. As one of the Big Four accounting firms, along with Ernst & Young (EY), Deloitte, and PwC. KPMG is a network of firms in 145 countries with 275,288 emplo ...
won a three-year sponsorship deal in 2011 and sponsored the clippers during the 2012 Olympics and Paralympics. In August 2014, MBNA the bank holding company signed a three-year sponsorship deal with Thames Clippers, and introduced a better ticketing system. In June 2020, American company Uber entered a new partnership with Thames Clippers whereby they won naming rights to the service. As of 2020, the service has been rebranded as "Uber Boat by Thames Clippers".


References


External links

*
Transport for London River Service information
{{Transport in London Anschutz Corporation London River Services Transport companies established in 1999 Transport operators in London Water taxis and water buses 1999 establishments in England Uber