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TennCare is the state
Medicaid Medicaid is a government program in the United States that provides health insurance for adults and children with limited income and resources. The program is partially funded and primarily managed by U.S. state, state governments, which also h ...
program in the U.S. state of
Tennessee Tennessee (, ), officially the State of Tennessee, is a landlocked U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina t ...
. TennCare was established in 1994 under a federal waiver that authorized deviations from the standard Medicaid rules. It was the first state Medicaid program to enroll all Medicaid recipients in
managed care In the United States, managed care or managed healthcare is a group of activities intended to reduce the cost of providing health care and providing health insurance while improving the quality of that care. It has become the predominant system o ...
. When first implemented, it also offered
health insurance Health insurance or medical insurance (also known as medical aid in South Africa) is a type of insurance that covers the whole or a part of the risk of a person incurring medical expenses. As with other types of insurance, risk is shared among ma ...
to other residents who did not have other insurance. Over time, the non-Medicaid component of the program was significantly reduced. Today TennCare offers a large variety of programs to better serve the citizens of Tennessee.


History

TennCare was started in the early 1990s under Governor
Ned McWherter Ned Ray McWherter (October 15, 1930April 4, 2011) was an American businessman and politician who served as the 46th Governor of Tennessee, from 1987 to 1995. Prior to that, he served as Speaker of the Tennessee House of Representatives from 19 ...
as a
health care reform Health care reform is for the most part governmental policy that affects health care delivery in a given place. Health care reform typically attempts to: * Broaden the population that receives health care coverage through either public sector ins ...
initiative that had the twin goals of controlling rising Medicaid costs and increasing public access to affordable health care.Jane Crumpler DeFiore
TennCare
''Tennessee Encyclopedia of History and Culture'', 2009. Retrieved: 14 February 2013.
Tennessee sought and obtained waivers from the federal Health Care Financing Administration that allowed the state to conduct a five-year demonstration program. Plans called for eliminating the Medicaid fee-for-service payment method by instead enrolling the state's Medicaid recipients in managed care programs administered by
private-sector The private sector is the part of the economy which is owned by private groups, usually as a means of establishment for profit or non profit, rather than being owned by the government. Employment The private sector employs most of the workforce ...
organizations. Additionally, other state residents who lacked healthcare coverage, particularly those who could not obtain medical insurance because of pre-existing medical conditions, could pay sliding-scale premiums to enroll in the same programs; the cost of their coverage would be subsidized by savings from the Medicaid program. The waiver that Tennessee received was one of the nation's first Medicaid waivers, with the overarching requirement that the program be "budget neutral", or require no greater federal funding than the previous Medicaid program. The program was launched January 1, 1994. The state contracted with 12 statewide managed-care organizations that were established to implement the program through a competitive bid process. The state shifted more than 800,000 individuals from standard Medicaid coverage to coverage through a managed care company, and extended program benefits to 500,000 more people who were not Medicaid-eligible, but were uninsured or deemed uninsurable due to pre-existing conditions. In its first year of operation, TennCare enrollment quickly grew, leading to concern that it would exceed the number for which the federal government would share cost. In 1995, after enrollment reached 1.2 million, the state closed eligibility to uninsured adults. People who were deemed uninsurable due to pre-existing health conditions were still eligible to enroll. In 1996, the state separated
behavioral health Mental health is often mistakenly equated with the absence of mental illness. However, mental health refers to a person's overall emotional, psychological, and social well-being. It influences how individuals think, feel, and behave, and how t ...
services from the basic managed-care program, contracting with a separate set of behavioral health organizations for
mental health Mental health is often mistakenly equated with the absence of mental illness. However, mental health refers to a person's overall emotional, psychological, and social well-being. It influences how individuals think, feel, and behave, and how t ...
and
substance abuse Substance misuse, also known as drug misuse or, in older vernacular, substance abuse, is the use of a drug in amounts or by methods that are harmful to the individual or others. It is a form of substance-related disorder, differing definition ...
services to TennCare participants. The initial five-year Medicaid waiver was eventually extended through July 1, 2002, when it was replaced by a new program waiver called "TennCare II" that was extended until June 30, 2010.TennCare Overview
Bureau of TennCare website, accessed October 22, 2009
Under TennCare II, program eligibility for "uninsured" and "uninsurables" was tightened. New applicants in the "uninsurable" category (now called "medically eligible") were required to have an income below a specified threshold and their ineligibility for standard insurance was required to be verified through a medical
underwriting Underwriting (UW) services are provided by some large financial institutions, such as banks, insurance companies and investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability ...
process. The total annual budget for TennCare increased from $2.64 billion in 1994 to more than $8.5 billion in
fiscal year A fiscal year (also known as a financial year, or sometimes budget year) is used in government accounting, which varies between countries, and for budget purposes. It is also used for financial reporting by businesses and other organizations. La ...
2005, with essentially no change in the number of participants enrolled. After becoming
governor A governor is an politician, administrative leader and head of a polity or Region#Political regions, political region, in some cases, such as governor-general, governors-general, as the head of a state's official representative. Depending on the ...
in 2003, Phil Bredesen hired the consulting firm
McKinsey & Company McKinsey & Company (informally McKinsey or McK) is an American multinational strategy and management consulting firm that offers professional services to corporations, governments, and other organizations. Founded in 1926 by James O. McKinse ...
to evaluate the financial sustainability of TennCare and make recommendations for future actions. The McKinsey report, issued in late 2003 and privately funded by Blue Cross Blue Shield and Tennessee-based HCA, concluded that TennCare was not financially viable. A follow-up report in January 2004 identified options that ranged from returning to the original Medicaid program to setting limits on enrollment and benefits. In response to these reports and to stem the growth in costs, in 2005 the state implemented several program changes, including removing about 190,000 participants, imposing limits on the number of
prescription medication A prescription drug (also prescription medication, prescription medicine or prescription-only medication) is a pharmaceutical drug that is permitted to be dispensed only to those with a medical prescription. In contrast, over-the-counter drugs ca ...
s each participant could receive, and reducing some other benefits.


Services

TennCare offers a variety of services for its members. A full list of these services can be found at https://www.tn.gov/tenncare.html. Some of the most commonly used services are TennCare for kids, long-term care for seniors, pharmacy benefits, COVID-19 testing, and Opioid strategy. There are other services offered but these are among the most common services.


TennCare Connect

In 2012, TennCare hired Northrup Grumman to build a computer system called the Tennessee Eligibility Determination System (TEDS), which would be used to determine eligibility for TennCare, but the company was fired after it failed to complete the job. In 2016,
Deloitte Consulting Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wit ...
was hired to finish the work, which was completed at a total cost of $400 million in 2019, when the new system was launched under the name TennCare Connect. In 2020, a
class action A class action is a form of lawsuit. Class Action may also refer to: * ''Class Action'' (film), 1991, starring Gene Hackman and Mary Elizabeth Mastrantonio * Class Action (band), a garage house band * "Class Action" (''Teenage Robot''), a 2002 e ...
lawsuit was filed on behalf of 35 adults and children in Tennessee, who alleged that they were illegally denied Medicaid and other benefits by the TennCare Connect system. In August 2024, US District Court Judge Waverly Crenshaw Jr. ruled in the plaintiffs' favor, finding that the algorithmic system built by Deloitte and other contractors failed to load appropriate data, assigned beneficiaries to the wrong households, and made incorrect eligibility determinations.


References

{{reflist


External links


Bureau of TennCare
*https://www.tn.gov/tenncare.html *https://tenncareconnect.tn.gov/services/homepage Government of Tennessee Medicare and Medicaid (United States) Healthcare in Tennessee 1994 in Tennessee Medical and health organizations based in Tennessee Government agencies established in 1994