A tenant management organisations (TMO) is an organisation set up under the UK Government's Housing (Right to Manage) Regulations 1994, which allow residents of
council housing or
housing association
In Ireland and the United Kingdom, housing associations are private, non-profit making organisations that provide low-cost " social housing" for people in need of a home. Any budget surplus is used to maintain existing housing and to help fi ...
homes in the UK to take over responsibility for the running of their homes.
Structure & operation
A TMO is created when residents (tenants and
leaseholders) in a defined area of council or housing association homes create a
corporate body and, typically, elect a management committee to run the body.
This body then enters into a formal legal contract between the landlord of the home(s) and the council, known as the management agreement. This agreement outlines the services a TMO is responsible for and what services the council is responsible for. The services provided by TMOs are mainly funded by the management fees paid by the Council under the agreement.
The management agreement details precisely which services are managed by the TMO on behalf of the landlord. The extent of the devolution in service can vary enormously, particularly between small and large TMOs, but may typically include day-to-day repairs, allocations and lettings, tenancy management, cleaning and care taking and rent collection/recovery.
The TMO can take a number of legal forms. Registered TMOs may be a
co-operative, or set up under
corporate law.
Some 'guide TMOs' provide support to
community groups interested in the concept (Friday Hill TMO and Millbank Estate TMO are two examples in London). The work of a TMO may touch and overlap with that of an
arms-length management organisation (ALMO).
Setting up a TMO
The London Borough of Hackney council website states the following as a possible plan to set up a TMO:
# Explore the options for involvement
# Right to manage notice
# Develop business plan training and negotiations
# Competence assessment
# Offer to tenants and then ballot
# Setting up and going live
If a TMO is set up, you will still remain as a tenant or a leaseholder of the council and your existing rights are protected.
Examples of tenant management organisations in England
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Watmos Community Homes
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Holland Rise & Whitebeam TMO
*
Kensington and Chelsea TMO
Kensington and Chelsea TMO (KCTMO) was the largest tenant management organisation (TMO) in England, managing nearly 10,000 properties on behalf of Kensington and Chelsea London Borough Council – the entire council housing stock in the Royal B ...
*Leathermarket JMB
*
Bloomsbury EMB
Bloomsbury EMB (Estate Management Board) is a tenant management organisation in England, running 659 social housing properties on behalf of Birmingham City Council
Birmingham City Council is the local government body responsible for the go ...
*
Millbank Estate
Millbank is an area of central London in the City of Westminster. Millbank is located by the River Thames, east of Pimlico and south of Westminster. Millbank is known as the location of major government offices, Burberry headquarters, the Millb ...
*
Pendleton Together
Pendleton Together is a tenant management organisation (TMO) in Pendleton, Salford, England, that manages the housing stock of Salford City Council – their public housing in the United Kingdom, council housing stock.
In June 2017, it was repo ...
References
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External links
National Federation of Tenant Management Organisations UK Government guidance on the Right to Manage - 2012 MMA Confederation of Co-operative Housing
(CCH)
1994 Modular Management Agreement (superseded by 2005 MMA) 1994 MMA Calculating Allowances (superseded by 2005 MMA) 2005 Modular Management Agreement (superseded by 2012 MMA)
Public housing in the United Kingdom