Telligent, A Verint Company is an enterprise collaboration and community software business founded in 2004 by Rob Howard. The company changed its name to Zimbra, Inc. in September 2013 after acquiring

Zimbra Zimbra Collaboration, formerly known as the Zimbra Collaboration Suite (ZCS) before 2019, is a collaborative software suite that includes an email server and a web client. Zimbra was initially developed by LiquidSys, which changed their name ...

from VMWare. In August 2015, Verint Systems, Inc. acquired Telligent and currently operates Telligent as an independent business unit. As of August 2015, the remaining assets of Zimbra were acquired by

Synacor Synacor Inc. is an American technology and services company headquartered in Buffalo, New York. It provides email and collaboration tools through Zimbra, and TV Everywhere authentication and identity management services through Cloud ID. In a ...

Company history

Telligent was founded by Rob Howard in 2004. Howard was previously a founding member of Microsoft's

ASP.NET ASP.NET is a server-side web-application framework designed for web development to produce dynamic web pages. It was developed by Microsoft to allow programmers to build dynamic web sites, applications and services. The name stands for Ac ...

team and helped build and run the Microsoft ASP.NET community. Telligent introduced its first product, Community Server, in the fall of 2004. Community Server was an integrated community platform that brought together blogs,

wiki A wiki ( ) is a form of hypertext publication on the internet which is collaboratively edited and managed by its audience directly through a web browser. A typical wiki contains multiple pages that can either be edited by the public or l ...

s, forums, user profiles, etc. Community Server was based on the work done by Rob Howard on the ASP.NET Forums, Jason Alexander on Gallery, and Scott Watermasysk on Text.

Dell Dell Inc. is an American technology company that develops, sells, repairs, and supports personal computers (PCs), Server (computing), servers, data storage devices, network switches, software, computer peripherals including printers and webcam ...

and

Myspace Myspace (formerly stylized as MySpace, currently myspace; and sometimes my␣, with an elongated Whitespace character#Substitute images, open box symbol) is a social networking service based in the United States. Launched on August 1, 2003, it w ...

both became Telligent customers in 2006. Dell started a blog on Telligent's platform in response to

Jeff Jarvis Jeff Jarvis (born July 15, 1954) is an American journalist, associate professor, Public Speaking, public speaker and former Television criticism, television critic. He advocates the Open Web and argues that there are many social and personal bene ...

' post about his dissatisfaction with a Dell laptop. At the end of 2007, Telligent introduced a social analytics tool called Harvest Reporting Server. In 2008,

Intel Capital Intel Capital Corporation started off as the investment arm of Intel Corporation in 1991 and in January 2025, it spun off as a standalone investment fund. Intel Capital makes equity investments in a range of technology startups and companies off ...

became Telligent's first capital partner. In 2009, Patrick Brandt took over as CEO and Rob Howard became CTO. Patrick Brandt was previously CEO of Skywire Software, which was acquired by

Oracle An oracle is a person or thing considered to provide insight, wise counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. If done through occultic means, it is a form of divination. Descript ...

for an undisclosed amount of money. Telligent rebranded its product offerings as follows; Community Server became Telligent Community, Harvest Reporting Server became Telligent Analytics, and Community Server Evolution became Telligent Enterprise. Telligent also formally introduced the Telligent Evolution platform, upon which Telligent Community and Telligent Enterprise were based. As part of the company's repositioning, Telligent discontinued development and support for Graffiti CMS, making it available as an open-source project. Telligent also discontinued BlogMailr, an email-to-blog service. In 2010 David Mitchell joined Telligent's board. Mitchell is currently CEO o
Global 360
and was previously CEO of WebMethods. Telligent additionally added Wendy Gibson as Chief Marketing Officer. On December 19, 2011, Telligent acquired Leverage Software. On July 15, 2013, Telligent acquired

from Vmware. On August 1, 2015, Telligent was acquired by Verint Systems, Inc.

Products

Telligent's products are built on the

Microsoft .NET The Microsoft .NET strategy is a marketing plan that Microsoft followed in the early 2000s. Steve Ballmer described it as the company's "most ambitious undertaking since Internet Strategy Day in 1995". In support of this strategy, between 2000 an ...

and

Microsoft SQL Server Microsoft SQL Server is a proprietary relational database management system developed by Microsoft using Structured Query Language (SQL, often pronounced "sequel"). As a database server, it is a software product with the primary function of ...

platforms. They are primarily used as on-premises, white-label software solutions.

Telligent Community

Telligent Community (formerly Community Server), built on the Telligent Evolution platform, is Telligent's flagship product. It was first introduced in 2004 and the most recent version is 5.6 as of October 2010. Telligent Community is designed to support external facing communities and the primary use cases are:

digital marketing Digital marketing is the component of marketing that uses the Internet and online-based Information technology, digital technologies such as desktop computers, mobile phones, and other digital media and platforms to promote products and service ...

, support communities, and networking.

Telligent Enterprise

Telligent Enterprise, built on the Telligent Evolution platform, was first introduced in 2008 in response to users of Telligent Community asking Telligent to provide an employee-focused solution. Telligent Enterprise version 2.6 was released in October 2010. Telligent Enterprise is designed to support

enterprise 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...

/ internal communities, private business-to-business communities, and private networking communities. An emphasis on integration with enterprise email systems, such as Microsoft Exchange Server, and enterprise identity management systems, such as Microsoft Active Directory, are examples of how Telligent Enterprise differs from Telligent Community.

Telligent Analytics

Telligent introduced Telligent Analytics in 2007 as the Harvest Reporting Server. Telligent Analytics is designed to analyze people and information created within the Telligent Evolution platform. This includes both Telligent Community and Telligent Enterprise. It additionally includes any data created by applications that run on the Telligent Evolution platform.

External links

Telligent web site

References

{{reflist, 30em Business intelligence companies Defunct software companies of the United States Companies based in Dallas Software companies established in 2004 Software companies based in Texas