Telecare Services Association (TSA)
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Telecare is technology-based healthcare such as the monitoring of patient
vital organs In a multicellular organism, an organ is a collection of tissues joined in a structural unit to serve a common function. In the hierarchy of life, an organ lies between tissue and an organ system. Tissues are formed from same type cells to ac ...
so that they may remain safe and independent in their own homes. Devices may include health and fitness apps, such as exercise tracking tools and digital medication reminder apps, or technologies that issue early warning and detection. The use of
sensors A sensor is often defined as a device that receives and responds to a signal or stimulus. The stimulus is the quantity, property, or condition that is sensed and converted into electrical signal. In the broadest definition, a sensor is a devi ...
may be part of a package which can provide support for people with illnesses such as
dementia Dementia is a syndrome associated with many neurodegenerative diseases, characterized by a general decline in cognitive abilities that affects a person's ability to perform activities of daily living, everyday activities. This typically invo ...
, or people at risk of falling. Most telecare mitigates harm by reacting to untoward events and raising a help response quickly. Some telecare, such as safety confirmation and lifestyle monitoring have a preventive function in that a deterioration in the telecare user's wellbeing can be spotted at an early stage. Telecare is specifically different from telemedicine and
telehealth Telehealth is the distribution of Health care, health-related services and information via electronic information and telecommunications, telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminde ...
. Telecare refers to the idea of enabling people to remain independent in their own homes by providing person-centred technologies to support the individual or their
carers A caregiver, carer or support worker is a paid or unpaid person who helps an individual with activities of daily living. Caregivers who are members of a care recipient's family or social network, who may have specific professional training, are o ...
. Mobile telecare is an emerging service where state of the art mobile devices with roaming SIMs are utilised to allow a client to go outside their home but still have a 24/7 telecare service available to support them. Typical devices that do this are such things as the Pebbell mobile GPS tracker. The meaning and usage of the term 'telecare' has not yet settled into consistent use. In the UK it is grounded in the social care framework and focuses on the meaning described above. In other countries 'telecare' may be applied to the practice of healthcare at a distance.


Uses of Telecare

In its simplest form, it can refer to a fixed or mobile telephone with a connection to a monitoring centre through which the user can raise an alarm. Technologically more advanced systems use sensors, whereby a range of potential risks can be monitored. These may include falls, as well as environmental changes in the home such as floods, fire and gas leaks. Carers of people with dementia may be alerted if the person leaves the house or other defined area. When a sensor is activated it sends a radio signal to a central unit in the user's home, which then automatically calls a 24-hour monitoring centre where trained operators can take appropriate action, whether it be contacting a local key holder, doctor or the emergency services. Telecare also comprises standalone telecare which does not send signals to a response centre but supports carers through providing local (in-house) alerts in a person's home to let the carer know when a person requires attention. It is important to note that 'telecare' is not just a warning system if someone strays from home but is also preventative measure whereby people are brought back and kept in the community through regular communication. There are now a large range of telecare services available with some of the most well known being the pendant alarm, mobile carephone system,
pill dispenser Pill dispensers are items which release medication at specified times, to assist patients in adhering to their prescribed medication regime. They may also alert the patient that it is time to take the medication. Some devices can alert a monitori ...
, telephone prompt service the movement monitoring, fall detector and more. Multi-lingual telecare services have now been introduced opening the service up to a wider audience. All play a role in maintaining people's independence and allowing people to stay in their own homes.


The future of Telecare

Technological advances result in the possibility of promoting independence and for providing care from the social initiative sector, which now contemplates
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, and navigation/positioning systems, such as
GPS The Global Positioning System (GPS) is a satellite-based hyperbolic navigation system owned by the United States Space Force and operated by Mission Delta 31. It is one of the global navigation satellite systems (GNSS) that provide geol ...
for people with dementia or other cognitive impairments.


Telecare in the UK

In 2005 the UK's Department of Health published ''Building Telecare in England'' to coincide with the announcement of a grant to help encourage its take up by local councils with social care responsibilities. The UK’s Department of Health’s Whole System Demonstrator (WSD) launched in May 2008. It is the largest randomised control trial of
telehealth Telehealth is the distribution of Health care, health-related services and information via electronic information and telecommunications, telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminde ...
and telecare in the world, involving 6191 patients and 238 GP practices across three sites,
Newham The London Borough of Newham () is a London boroughs, London borough created in 1965 by the London Government Act 1963. It covers an area previously administered by the Essex county boroughs of County Borough of West Ham, West Ham and County ...
,
Kent Kent is a Ceremonial counties of England, ceremonial county in South East England. It is bordered by Essex across the Thames Estuary to the north, the Strait of Dover to the south-east, East Sussex to the south-west, Surrey to the west, and Gr ...
and
Cornwall Cornwall (; or ) is a Ceremonial counties of England, ceremonial county in South West England. It is also one of the Celtic nations and the homeland of the Cornish people. The county is bordered by the Atlantic Ocean to the north and west, ...
. The trials were evaluated by:
City University London City, University of London was a public university from 1966 to 2024 in London, England. It merged with St George's, University of London to form City St George's, University of London in August 2024. The names "City, University of London" and ...
,
University of Oxford The University of Oxford is a collegiate university, collegiate research university in Oxford, England. There is evidence of teaching as early as 1096, making it the oldest university in the English-speaking world and the List of oldest un ...
,
University of Manchester The University of Manchester is a public university, public research university in Manchester, England. The main campus is south of Manchester city centre, Manchester City Centre on Wilmslow Road, Oxford Road. The University of Manchester is c ...
,
Nuffield Trust The Nuffield Trust, formerly the Nuffield Provincial Hospitals Trust, is a charitable trust with the mission of improving health care in the UK through evidence and analysis. The Nuffield Trust is registered with the Charity Commission as ch ...
,
Imperial College London Imperial College London, also known as Imperial, is a Public university, public research university in London, England. Its history began with Prince Albert of Saxe-Coburg and Gotha, Prince Albert, husband of Queen Victoria, who envisioned a Al ...
and
London School of Economics The London School of Economics and Political Science (LSE), established in 1895, is a public research university in London, England, and a member institution of the University of London. The school specialises in the social sciences. Founded ...
. The WSD headline findings after the telehealth trial, involving 3154 patients, included these outcomes: * 45% reduction in mortality rates * 20% reduction in emergency admissions * 15% reduction in A&E visits * 14% reduction in elective admissions * 14% reduction in bed days * 8% reduction in tariff costs The telecare findings were supposed to be published at some point in the future. In fact they have never surfaced. Some patients are still hopeful that telecare will lead to substantial improvements in the quality of services. The research showed that the telecare approach was not cost effective, with an incremental cost per
QALY The quality-adjusted life year (QALY) is a generic measure of disease burden, including both the quality and the quantity of life lived. It is used in economic evaluation to assess the value of medical interventions. One QALY equates to one year ...
when added to usual care of £92,000. The Government's Care Services minister, Paul Burstow, stated in 2012 that
telehealth Telehealth is the distribution of Health care, health-related services and information via electronic information and telecommunications, telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminde ...
and telecare would be extended over the next five years (2012-2017) to reach three million people. This ambition was formally abandoned in November 2013. In September 2014
NHS England NHS England, formally the NHS Commissioning Board for England, is an executive non-departmental public body of the Department of Health and Social Care. It oversees the budget, planning, delivery and day-to-day operation of the commissioning si ...
announced a replacement, but much lower profile, new “technology enabled care services” programme.


See also

*
Assistive technology Assistive technology (AT) is a term for assistive, adaptive, and rehabilitative devices for Disability, people with disabilities and the elderly. Disabled people often have difficulty performing activities of daily living (ADLs) independently, ...
*
Friendly caller program A friendly caller program is a program in which a 9-1-1 911, sometimes written , is an emergency telephone number for Argentina, Canada, the Dominican Republic, Fiji, Jordan, Mexico, Pakistan, Maldives, Palau, Panama, Iraq, the Philippines, ...
*
Wandering (dementia) Wandering occurs when a person with dementia roams around and becomes lost or confused about their location. It is a common behavior that can cause great risk for the person, and is often the major priority (and concern) for caregivers. It is estim ...


References

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External links


International Society for Telemedicine & eHealth
* Telecommunication services Welfare Telehealth Health informatics