TEOCO is a privately held telecom

software Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications. The history of software is closely tied to the development of digital comput ...

vendor based in

Fairfax, Virginia Fairfax ( ) is an independent city (United States), independent city in Virginia and the county seat of Fairfax County, Virginia, in the United States. As of the 2020 United States census, 2020 census, the population was 24,146. Fairfax is pa ...

, in the United States.

History

TEOCO was founded in 1995 and is based in Fairfax, Virginia. The company's name is an acronym derived from 'The Employee Owned Company.' It has grown through acquisition, which has enabled it to add new solutions to its portfolio, as well as new customers and territories. In October 2009,

TA Associates TA Associates Management, L.P. is an American private equity firm and was one of the early modern-era private equity firms in the United States. The firm leads buyouts and minority recapitalizations of profitable growth companies. TA invests acros ...

completed a $60 Million minority investment in TEOCO. In 2014 it employed 1,300 people and had revenues of approximately $175 million. In 2008, Razorsight, a revenue and cost optimization vendor, was ordered to pay TEOCO $4.5 million for theft of TEOCO's

intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, co ...

. TEOCO was involved in the

Iowa Utilities Board The Iowa Utilities Board (IUB) is a three-member public utilities commission, with beginnings in 1878. It is a quasi-judicial tribunal, which regulates services and rates of electric, natural gas, water and telecommunication providers, as well as a ...

and subsequent

FCC The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, internet, wi-fi, satellite, and cable across the United States. The FCC maintains ju ...

ruling in

Qwest Qwest Communications International, Inc. was a United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dako ...

communication's

Traffic pumping Traffic pumping, also known as access stimulation, is a controversial practice by which some local exchange telephone carriers in rural areas of the United States inflate the volume of incoming calls to their networks, and profit from the greatly ...

case. TEOCO, a supplier to Qwest of cost and revenue management solutions, used its technology to capture and analyze five years of call detail records to help determine damages.

Acquisitions

* 2008 Vero Systems, a margin management and

Least-cost routing In voice telecommunications, least-cost routing (LCR) is the process of selecting the path of outbound communications traffic based on cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between ro ...

solutions vendor * 2010 TTI for $58 million * 2013 Aircom, a provider of network design and optimization software and solutions * 2017 CETECOM's US Mobile Communications Testing Services (CTS MC) subsidiary * 2017 PreClarity, a provider of data processing and analytics solutions * 2019 CIQUAL Limited, a vendor of

quality of experience Quality of experience (QoE) is a measure of the delight or annoyance of a customer's experiences with a service (e.g., web browsing, phone call, TV broadcast).Qualinet White Paper on Definitions of Quality of Experience (2012). European Network on Q ...

(QoE) solutions

Products

TEOCO provides invoice business process outsourcing, consultancy, cloud and support services. This includes: a range of analytics solutions,

RAN RAN may refer to: * Radio access network, a part of a mobile telecommunication system * Rainforest Action Network * Ran (gene) (RAs-related Nuclear protein), also known as GTP-binding nuclear protein Ran, a protein that in humans is encoded by t ...

solutions to address planning and configuration,

optimisation Mathematical optimization (alternatively spelled ''optimisation'') or mathematical programming is the selection of a best element, with regard to some criteria, from some set of available alternatives. It is generally divided into two subfiel ...

and

analytics Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data, which also falls under and directly relates to the umbrella term, data sc ...

, and service assurance solutions covering performance, fault and service management. In February 2020, TEOCO announced the latest version of its

service assurance Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber exper ...

platform called HELIX 11.

References

Software companies of the United States {{telecom-stub