TASER International
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Axon Enterprise, Inc. (formerly TASER International) is an American company based in
Scottsdale, Arizona Scottsdale is a city in eastern Maricopa County, Arizona, United States, and is part of the Phoenix metropolitan area. Named Scottsdale in 1894 after its founder Winfield Scott (chaplain), Winfield Scott, a retired Chaplain Corps (United States ...
, that develops technology and weapons products for
military A military, also known collectively as armed forces, is a heavily armed, highly organized force primarily intended for warfare. Militaries are typically authorized and maintained by a sovereign state, with their members identifiable by a d ...
,
law enforcement Law enforcement is the activity of some members of the government or other social institutions who act in an organized manner to enforce the law by investigating, deterring, rehabilitating, or punishing people who violate the rules and norms gove ...
, and civilians. Its initial product and former namesake is the Taser, a line of electroshock weapons. The company has since diversified into technology products for military and law enforcement, including body-worn cameras, dashcams,
computer-aided dispatch Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machine ...
software, and Evidence.com, a
cloud In meteorology, a cloud is an aerosol consisting of a visible mass of miniature liquid droplets, frozen crystals, or other particles, suspended in the atmosphere of a planetary body or similar space. Water or various other chemicals may ...
-based
digital evidence In evidence law, digital evidence or electronic evidence is any probative information stored or transmitted in digital form that a party to a court case may use at trial. Before accepting digital evidence a court will determine if the evid ...
platform. As of 2017, body-worn cameras and associated services comprised a quarter of Axon's overall business.


History

In 1969,
NASA The National Aeronautics and Space Administration (NASA ) is an independent agencies of the United States government, independent agency of the federal government of the United States, US federal government responsible for the United States ...
researcher Jack Cover began to develop a non-lethal electric weapon to help police officers control suspects, as an alternative to firearms. By 1974, Cover had completed the device, which he named the " Tom Swift Electric Rifle" (TSER), referencing the 1911 novel '' Tom Swift and his Electric Rifle''; to make it easier to pronounce as a word, Cover later added an "A" to the acronym to form " TASER". The Taser Public Defender used
gunpowder Gunpowder, also commonly known as black powder to distinguish it from modern smokeless powder, is the earliest known chemical explosive. It consists of a mixture of sulfur, charcoal (which is mostly carbon), and potassium nitrate, potassium ni ...
as its propellant, which led the
Bureau of Alcohol, Tobacco and Firearms The Bureau of Alcohol, Tobacco, Firearms and Explosives (BATFE), commonly referred to as ATF, is a domestic law enforcement agency within the United States Department of Justice. Its responsibilities include the investigation and prevention ...
to classify it as a
firearm A firearm is any type of gun that uses an explosive charge and is designed to be readily carried and operated by an individual. The term is legally defined further in different countries (see legal definitions). The first firearms originate ...
in 1976, a decision that limited sales. In 1980, the Los Angeles Police Department conducted a successful field test of an improved version (having reconsidered its earlier rejections of the technology after the
shooting of Eula Love Eulia Mae Love (commonly referred to as Eula Love) was a 39-year-old African-American mother and widow who was shot and killed on January 3, 1979, by officers of the Los Angeles Police Department. Although Love's death sparked outcry in South L ...
). Still, the device remained commercially unsuccessful and Cover's company, Taser Systems Inc., collapsed. In 1993, Rick and Tom Smith (CEO Set Jet) formed AIR TASER, Inc. to, with Cover, design a version of the device that would use compressed nitrogen instead of gunpowder as a propellant. During development, the company faced competition from another vendor, Tasertron, whose product had become associated with its alleged ineffectiveness during the police confrontation of
Rodney King Rodney Glen King (April 2, 1965June 17, 2012) was a Black American victim of police brutality. On March 3, 1991, he was severely beaten by Police officer, officers of the Los Angeles Police Department (LAPD) during his arrest after a high spe ...
. After nearly going bankrupt marketing other products such as an electroshock-based anti-theft system for automobiles known as "Auto Taser", the company, later renamed TASER International, introduced its TASER M26 weapon in 1999. With a $6.8 million deficit in 2001, TASER International took steps to improve sales by offering to pay police officers to train others on how to use their products; this marketing technique helped enhance the company's market share, reaching $24.5 million in net sales by 2003, and nearly $68 million in 2004. In May 2001, it filed for an
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...
and began trading on
NASDAQ The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
under the stock symbol TASR. The company also took significant action against competitors, acquiring the aforementioned Tasertron, and aggressively defending its
patent A patent is a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an sufficiency of disclosure, enabling discl ...
s. Patent lawsuits by TASER International led to the shutdown of Stinger Systems and its successor company, Karbon Arms; Robert Gruder founded both companies. Despite the controversies that have centered around the products (including deaths attributed to taser usage), the company maintained its dominant market position.


Pivot to bodycams and law enforcement technology

In 2005, TASER International began to offer an accessory for its taser products, TASER Cam, which added a grip-mounted camera that activated automatically when the safety was disengaged. By October 2010, at least 45,000 TASER Cams had been sold. In 2008, the company unveiled its first body-worn camera, the Axon Pro. It was designed to be head-mounted, and upload footage for online storage on a web-based service known as Evidence.com. TASER's CEO Rick Smith explained that the products were designed to "help provide revolutionary digital evidence collection, storage and retrieval for law enforcement". The company piloted Axon Pro in various small cities and towns. In 2009, after prosecutor Daniel Shue exonerated Fort Smith police officer Brandon Davis based on footage from an Axon Pro camera, both Davis and Shue began to provide testimonials for the product in its marketing. Especially in the wake of the Michael Brown shooting, the company's body-worn camera business saw significant growth. Smith argued that the company was "not just about weapons, but about providing transparency and solving related data problems." In April 2013, the Rialto Police Department released the results of a 12-month study on the impact of on-officer video using Axon Flex cameras. The study found an 88% drop in complaints filed against officers and nearly a 60% reduction in officer use-of-force incidents. TASER opened an office in Seattle in 2013, and a foreign office in Amsterdam, Netherlands in May 2014. In June 2015, the company announced the formation of a new Seattle-based division known as Axon, which would encompass the company's technology businesses, including body-worn cameras, digital evidence management, and analytics. Rick Smith explained that the branch was inspired by
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
's use of the
Xbox Xbox is a video gaming brand that consists of four main home video game console lines, as well as application software, applications (games), the streaming media, streaming service Xbox Cloud Gaming, and online services such as the Xbox networ ...
brand to branch into entertainment businesses, stating that "Axon was the name that we used for selling cameras historically, but we realized that brand had the room to grow and encompass all of our connected technologies." The Taser brand would still be used for the company's weapons products. On April 5, 2017, TASER rebranded as Axon to reflect its expanded business. The company also announced an intent to offer free one-year trials of its body-worn camera products and Evidence.com services to U.S. law enforcement agencies. While the Taser product line still contributes to a significant portion of its revenue, the company's technologies business had seen major gains. As of 2017, they comprised a quarter of the company's business, while Axon cameras had a market share of 85% among police departments in the United States' major cities. The rebranding was also intended to help distance the company from the negative stigma surrounding the Taser brand, with Smith acknowledging that they were "a bit of a distraction" when recruiting employees for its technology business. In May 2018, Axon acquired competitor VieVu for $4.6 million in cash and $2.5 million in common stock. In 2022, an Ontario police officer was shot and killed with an Axon body-worn camera recording the death. This was the first case of a Canadian police officer being fatally shot while wearing a body camera.


Hardware


Taser


Body-worn cameras


Axon Pro

Taser's original body-worn camera, the Axon Pro, was introduced in 2009. The camera consists of three components, a head-mounted camera, a controller, and a monitor to review video recordings.


Second-generation models

The second generation of Axon body-worn cameras were simpler in form and function than the Axon Pro, removing the bulky monitor in favor of mobile phone integration. Many of the features introduced in these cameras, such as the pre-event buffer, a method of capturing video from before the record button was pressed, have become common requirements in body-worn camera requests for proposal. The Axon Flex and Body only record standard definition video. * Axon Flex: Released in 2012, a point-of-view camera. The Flex camera system consists of a camera attached to an external battery pack / controller. In contrast to the Axon Pro, the Axon Flex lacks a screen for video playback. Instead, Axon offers a mobile application (Axon View) that connects to the camera using
Bluetooth Bluetooth is a short-range wireless technology standard that is used for exchanging data between fixed and mobile devices over short distances and building personal area networks (PANs). In the most widely used mode, transmission power is li ...
. Like the previous model, Axon Flex videos are stored in Evidence.com, Axon's cloud-hosted evidence management system. The camera features multiple mounting options, including a mount for Oakley, Inc.'s Flak Jacket eyewear, in addition to collar, epaulette, ball cap, and helmet mounts. * Axon Body: Released in 2013, a single unit camera similar in function to the Axon Flex. It features a wider field of view than the Flex, and also has simpler mounting options than the two-piece Flex. Although simpler, the body mount prevents the camera from tracking where an officer is looking.


Third-generation models

* Axon Body 2: Announced in 2015, features an Ambarella system-on-chip (SoC) video processor, 1080p (FHD) video, wireless activation, and other improvements over the original Body. * Axon Flex 2: Announced in 2016, features a point-of-view camera attached to an external battery pack, similar to its predecessor. Features high-definition video, improved 120° field of view, and other improvements over the original model. * Axon Body 3: Announced in 2019, features enhanced low-light performance,
motion blur Motion blur is the apparent streaking of moving objects in a photograph or a sequence of frames, such as a film or animation. It results when the image being recorded changes during the recording of a single exposure, due to rapid movement or l ...
correction, a display screen, and AES 128 bit encryption. Also features an LTE connection that enables real-time features like live streaming, as well as wireless activation. * Axon Body 4: Announced in 2023, features a 1440p (QHD) camera, improved 160° field of view, added solid-state video storage, AES 256 bit encryption and improved battery life. An optional plug and play camera module similar to the Flex 2 can be installed, recording alongside the main camera.


Other cameras

In addition to body-worn cameras, Axon also offers interview room and in-car video systems, known as Axon Interview and Axon Fleet respectively. These systems, like the body-worn cameras, integrate with the Evidence.com service.


Software


Evidence.com

Evidence.com is a cloud-based digital evidence management system that allows law enforcement agencies to manage, review, and share digital evidence, particularly video evidence captured with Axon-branded cameras. It includes an automated
redaction Redaction or sanitization is the process of removing sensitive information from a document so that it may be distributed to a broader audience. It is intended to allow the selective disclosure of information. Typically, the result is a document ...
tool, audit trails for
chain of custody Chain of custody (CoC), in legal contexts, is the chronological documentation or paper trail that records the sequence of custody, control, transfer, analysis, and disposition of materials, including physical or electronic evidence. Of particul ...
purposes, and integrated evidence sharing features. A free application is offered specifically for prosecutors to receive and manage digital evidence.


Evidence Sync

Evidence Sync is a desktop application that allows users to review and upload evidence from hardware devices and local files. It is also used to upload logs from Taser weapons to Evidence.com. It can also be used in offline mode to directly access files.


Axon mobile apps

Two
mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a smartphone, phone, tablet computer, tablet, or smartwatch, watch. Mobile applications often stand in contrast to desktop appli ...
s integrate with the Axon cameras and Evidence.com. Axon View can be paired with an Axon body-worn camera to review, tag, and stream videos from the camera. The app can give an officer instant replay and on the spot evidence. This evidence can be crucial for officers and prosecutors. A new feature they added was GPS tagging. Officers can automatically map video evidence with real-time tagging of metadata. Axon Capture is an app that can be used to capture audio, photo, and video evidence and upload it to Evidence.com using an officer's mobile phone.


Axon Signal

Axon Signal is a range of products that are designed to automatically trigger recordings on Axon cameras in response to certain events, such as Signal Vehicle (which can trigger after the opening of doors or activation of sirens), Signal Performance Power Magazine (a successor to the TASER Cam accessory that triggers recordings when a Taser is armed), and Signal Sidearm (a sensor for
handgun holster A handgun holster is a device used to hold or restrict the undesired movement of a handgun, most commonly in a location where it can be easily withdrawn for immediate use. Holsters are often attached to a belt or waistband, but they may be atta ...
s which triggers recording when the gun is removed).


Axon Citizen

Axon Citizen is a cloud-based software solution that allows non-law enforcement personnel to share and upload information, including photos and video, directly to a law enforcement agency. Agencies are able to send links to any user, allowing them to upload evidence remotely. This functionality is supported by Axon's Evidence.com evidence management system. The product is described as incident-based system that seeks to "structure" and "streamline" the collection of crowd-sourced evidence.


Controversies

The company has noted that it has lost two product liability lawsuits: On June 6, 2008, the company lost its first product-liability suit. The damages were reduced in the Court of Appeals in 2011. TASER lost its second product liability suit. In 2007, Polish immigrant Robert Dziekański died in custody at the Vancouver International Airport after
Royal Canadian Mounted Police The Royal Canadian Mounted Police (RCMP; , GRC) is the Law enforcement in Canada, national police service of Canada. The RCMP is an agency of the Government of Canada; it also provides police services under contract to 11 Provinces and terri ...
(RCMP) officers used a Taser on him multiple times. A provincial inquiry found the use to be unjustified, and in 2013, the British Columbia Coroners Service ruled the death to be a
homicide Homicide is an act in which a person causes the death of another person. A homicide requires only a Volition (psychology), volitional act, or an omission, that causes the death of another, and thus a homicide may result from Accident, accidenta ...
—citing a
heart attack A myocardial infarction (MI), commonly known as a heart attack, occurs when Ischemia, blood flow decreases or stops in one of the coronary arteries of the heart, causing infarction (tissue death) to the heart muscle. The most common symptom ...
caused by the repeated jolts as cause of death. The incident provoked inquiries into law enforcement taser use in Canada. In 2008,
CBC News CBC News is the division of the Canadian Broadcasting Corporation responsible for the news gathering and production of news programs on the corporation's English-language operations, namely CBC Television, CBC Radio, CBC News Network, and CBC ...
found that TASER X26 models manufactured before 2005 had a faulty fail-safe system. In 2015, it was discovered that several TASER International employees had review bombed listings on
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
and iTunes Store for ''Killing Them Safely'', a documentary film by Nick Berardini which documented and investigated major incidents that resulted from taser usage. In January 2016, TASER International was sued by Digital Ally for infringing its two U.S. patents on the automatic activation of law enforcement body-worn cameras. TASER International called the suit "frivolous and egregious". A Californian criminal defense lawyer noted that the Evidence.com terms of service gives the company a "non-exclusive, transferable, irrevocable, royalty-free, sub-licensable, worldwide license" to use photos and videos uploaded by its users, which may violate California privacy law, especially in regards to data involving juveniles. In June 2022, after Axon proposed a plan for taser-armed drones to stop school shootings, Axon's institutional review board expressed disagreement with the plan and issued a unanimous statement of concern. Nine members of the board resigned.


Notes


References

* Anglen, Robert. "Taser tied to 'independent' study that backs stun gun." ''The Arizona Republic''. May 21, 2005

* Johnson, Kevin. "Taser contributes to police families." ''USA Today''. April 24, 2005

* "Taser research marred by conflicts." ''Vermont Huardian''. May 23, 2005

* Frosch, Dan. "Ex-Albuquerque Police Chief Accused of Violating Ethics Laws in Auditor’s Report" ''The Wall Street Journal''. April 30, 2015


External links

* {{Authority control 2001 initial public offerings Companies listed on the Nasdaq Companies based in Scottsdale, Arizona Defense companies of the United States Manufacturing companies based in Arizona Manufacturing companies established in 1991 Taser