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Swiftype is a search and
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company based in
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, that provides search software for organizations, websites, and computer programs. Notable customers include
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, Dr. Pepper, Hubspot and
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.


History

Swiftype was founded in 2012 by Matt Riley and Quin Hoxie. The company participated in
Y Combinator Y Combinator, LLC (YC) is an American technology startup accelerator and venture capital firm launched in March 2005 which has been used to launch more than 5,000 companies. The accelerator program started in Boston and Mountain View, Californi ...
’s incubator program and received investment from a number of prominent sources. Their site search uses semantic understanding of queries to differentiate the meaning of words based on their use. In September 2013, Swiftype obtained Series A funding from New Enterprise Associates (NEA). In March 2015, Swiftype raised an additional $13 million in Series B funding led by NEA for a total of $20 million in funding. They used some of these funds to expand into areas outside of site search, especially for knowledge bases, customer support and
e-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...
. Swiftype's site search can be used for faceted search, full text search, real-time search, and concept search queries. The company's plans offer on-demand and live recrawls and indexing of websites. Other features include drag and drop result customization, real-time analytics and adjustable weights. In an effort to further grow outside of site search, Swiftype introduced an enterprise search service in February 2017. It aimed to help organizations find their data across different services like G Suite,
Office 365 Microsoft 365 (previously called Office 365) is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs form ...
,
Dropbox Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and Client (computing), client software. Dropbox w ...
, Zendesk and more. It also offers an API for searching custom data sources. Swiftype also introduced an
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
that interprets the queries and builds an "enterprise knowledge graph" from the data it accesses. Swiftype was acquired by
Elastic Elastic is a word often used to describe or identify certain types of elastomer, Elastic (notion), elastic used in garments or stretch fabric, stretchable fabrics. Elastic may also refer to: Alternative name * Rubber band, ring-shaped band of rub ...
in November 2017. Elastic powers
Elasticsearch Elasticsearch is a Search engine (computing), search engine based on Apache Lucene, a free and open-source search engine. It provides a distributed, Multitenancy, multitenant-capable full-text search engine with an HTTP web interface and schema ...
, a tool Swiftype had previously used to index and store their search content. While the acquisition didn't provide any drastic changes, they did set a new introductory price and work to incorporate some of Elastic's search features into their Enterprise Search. In May 2018, Swiftype introduced Elastic App Search Service, a new search product for developers."App Search is Now Generally Available"
''
Elastic Elastic is a word often used to describe or identify certain types of elastomer, Elastic (notion), elastic used in garments or stretch fabric, stretchable fabrics. Elastic may also refer to: Alternative name * Rubber band, ring-shaped band of rub ...
'', 16 May 2018.


See also

*
Elastic NV Elastic NV is a Dutch software company that provides self-managed and software as a service (SaaS) offerings for search, logging, cyber security, observability, analytics, and generative artificial intelligence (AI) use cases. It was founded in 2 ...
*
Elasticsearch Elasticsearch is a Search engine (computing), search engine based on Apache Lucene, a free and open-source search engine. It provides a distributed, Multitenancy, multitenant-capable full-text search engine with an HTTP web interface and schema ...


References


External links

* {{Official website, https://www.swiftype.com Search engine software American companies established in 2012 Companies based in San Francisco Internet search engines Software companies based in California Y Combinator companies Semantic Web Online companies of the United States Defunct software companies of the United States 2012 establishments in California