Swedish Consumer Agency ( sv, Konsumentverket) is a
Swedish
Swedish or ' may refer to:
Anything from or related to Sweden, a country in Northern Europe. Or, specifically:
* Swedish language, a North Germanic language spoken primarily in Sweden and Finland
** Swedish alphabet, the official alphabet used by ...
government agency
A government or state agency, sometimes an appointed commission, is a permanent or semi-permanent organization in the machinery of government that is responsible for the oversight and administration of specific functions, such as an administrati ...
that answers to the
Ministry of Finance. Its
director general
A director general or director-general (plural: ''directors general'', ''directors-general'', ''director generals'' or ''director-generals''
) or general director is a senior executive (government), executive officer, often the chief executive offi ...
is also designated Consumer
ombudsman
An ombudsman (, also ,), ombud, ombuds, ombudswoman, ombudsperson or public advocate is an official who is usually appointed by the government or by parliament (usually with a significant degree of independence) to investigate complaints and at ...
(''Konsumentombudsmannen, KO'').
The agency, with a staff of around 120 located in
Karlstad
Karlstad (, ) is the 20th-largest city in Sweden, the seat of Karlstad Municipality, the capital of Värmland County, and the largest city in the province Värmland in Sweden. The city proper had 65,856 inhabitants in 2020 with 95,167 inhabitants ...
, provides the Swedish general public with consumer affairs assistance, acting in the collective interest of
consumers. It is active in the fields of
advertising and contract terms, consumer information and product safety. The task of resolving individual consumer disputes, however, is handled by the
National Board for Consumer Complaints.
See also
*
Government agencies in Sweden
The government agencies in Sweden are state-controlled organizations that act independently to carry out the policies of the Government of Sweden. The ministries are relatively small and merely policy-making organizations, allowed to monitor the ...
.
External links
Official website
Consumer rights agencies
Consumer Agency
Ombudsmen in Sweden
{{Sweden-gov-stub