Susan E. Jackson is an American researcher in the fields of managing for

environmental sustainability Sustainability is a social goal for people to co-exist on Earth over a long period of time. Definitions of this term are disputed and have varied with literature, context, and time. Sustainability usually has three dimensions (or pillars): env ...

occupational burnout The ICD-11 of the World Health Organization (WHO) describes occupational burnout as a work-related phenomenon resulting from chronic workplace stress that has not been successfully managed. According to the WHO, symptoms include "feelings of e ...

, and work team diversity. She was the co-author of the

Maslach Burnout Inventory The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 16 to 22 symptom items pertaining to occupational burnout. The original form of the MBI was developed by Christina Maslach and Susan E. Jackson. Their goal was ...

in 1981, the primary diagnostic instrument for the condition of occupational burnout.

Education

She received her BA in psychology and sociology from the

University of Minnesota The University of Minnesota Twin Cities (historically known as University of Minnesota) is a public university, public Land-grant university, land-grant research university in the Minneapolis–Saint Paul, Twin Cities of Minneapolis and Saint ...

, and her master's and doctoral degrees in organizational and social psychology from the

University of California at Berkeley The University of California, Berkeley (UC Berkeley, Berkeley, Cal, or California), is a public land-grant research university in Berkeley, California, United States. Founded in 1868 and named after the Anglo-Irish philosopher George Berkele ...

Career

She has published more than 150 scholarly articles and chapters, and authored or edited several books. This includes being the lead author of the common textbook "Managing human resources". She also served as editor of the ''

Academy of Management Review An academy (Attic Greek: Ἀκαδήμεια; Koine Greek Ἀκαδημία) is an institution of tertiary education. The name traces back to Plato's school of philosophy, founded approximately 386 BC at Akademia, a sanctuary of Athena, the ...

'', and was president of the American

Academy of Management An academy (Attic Greek: Ἀκαδήμεια; Koine Greek Ἀκαδημία) is an institution of tertiary education. The name traces back to Plato's school of philosophy, founded approximately 386 BC at Akademia, a sanctuary of Athena, the g ...

in 2010–2011. In 2015, she received an honorary doctorate from the

University of Zurich The University of Zurich (UZH, ) is a public university, public research university in Zurich, Switzerland. It is the largest university in Switzerland, with its 28,000 enrolled students. It was founded in 1833 from the existing colleges of the ...

, for her contributions to sustainability management, workgroup diversity, and strategic human resource management. Until June 2021, she was the Distinguished Professor of Human Resource Management at

Rutgers University Rutgers University ( ), officially Rutgers, The State University of New Jersey, is a Public university, public land-grant research university consisting of three campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's C ...

, having worked in its School of Management and Labor Relations for more than 22 years. She had earlier worked at

New York University New York University (NYU) is a private university, private research university in New York City, New York, United States. Chartered in 1831 by the New York State Legislature, NYU was founded in 1832 by Albert Gallatin as a Nondenominational ...

University of Michigan The University of Michigan (U-M, U of M, or Michigan) is a public university, public research university in Ann Arbor, Michigan, United States. Founded in 1817, it is the oldest institution of higher education in the state. The University of Mi ...

, and

University of Maryland The University of Maryland, College Park (University of Maryland, UMD, or simply Maryland) is a public land-grant research university in College Park, Maryland, United States. Founded in 1856, UMD is the flagship institution of the Univ ...

. She was part of the Diversity Research Project based at the

University of Pennsylvania The University of Pennsylvania (Penn or UPenn) is a Private university, private Ivy League research university in Philadelphia, Pennsylvania, United States. One of nine colonial colleges, it was chartered in 1755 through the efforts of f ...

. In Switzerland, she had been a visiting scholar at

University of Lucerne The University of Lucerne (UNILU; German: ''Universität Luzern'') is a public university with a campus in Lucerne, Switzerland. 1,460 undergraduates and 1,258 postgraduate students attend the university, which makes it Switzerland's smallest un ...

, and a member of the advisory board of the Institute for Business Administration at the University of Zurich.

References

American human resource management people Living people Year of birth missing (living people) University of Minnesota College of Liberal Arts alumni University of California, Berkeley alumni American non-fiction writers Rutgers University faculty American academic journal editors {{Improve categories, date=July 2022