Supplementary Staffing
   HOME

TheInfoList



OR:

In Australia,
labour hire Labour hire is a form of employment in which an employer directs their de jure employees ("labour hire employees", or "agency workers") to perform work at an external workplace, belonging to a client of the legal employer. A labour-hire agency emp ...
is referred to by the legal
term of art Jargon, or technical language, is the specialized terminology associated with a particular field or area of activity. Jargon is normally employed in a particular communicative context and may not be well understood outside that context. The conte ...
labour hire arrangement, and it refers to the employment practice of an employer supplying its employees to another workplace, for profit. Labour hire arrangements often overlap with, but are distinct from the practice of temporary staffing. Labour hire arrangements are situations in which an employee has a legal employer, but no direct
employment contract An employment contract or contract of employment is a kind of contract used in labour law to attribute rights and responsibilities between parties to a bargain. The contract is between an "employee" and an "employer". It has arisen out of the old m ...
with the place of work. Companies that provide labour hire are often referred to as 'recruitment agencies' however, labour hire arrangements do not involve an agency relationship with an employee or the worksite in a legal sense. The labour hire company is paid for services provided to the worksite by the employee, they are not paid as an agent for the cost of recruitment per se. The labour hire arrangement can be contrasted with other recruitment business dealings, that involve a
finder's fee In the United States, a finder's fee is the compensation given to an intermediary in a business transaction. Usually, there is a casual relationship between the one party and the intermediary (the ''finder''), another relationship between the fin ...
paid to an agency for helping a workplace obtain an employee.


Labour hire industry


Labour hire firms

As of January 2020, the total revenue of the labour hire industry in Australia is approximately $29 billion; according to industrial analysts. The analyst firm IBISWorld claims that there are 9,634 labour hire businesses and 362,800 labour hire employees in the industry. The largest companies in the Australian labour hire industry are Hays,
Persol Holdings Persol Holdings (rebranded from Temp Holdings) is a Japanese human resource management company, that provides labour hire services to clients. Corporate history The company was founded as 'Temp Holdings' in 1973 by Yoshiko Shinohara in her apa ...
(which owns both Programmed & Skilled Group), Recruit (trading as RGF Staffing), WorkPac,
ManpowerGroup ManpowerGroup (formerly known as Manpower Inc.) is an American multinational corporation headquartered in Milwaukee, Wisconsin. Founded in 1948 by Elmer Winter and Aaron Scheinfeld, ManpowerGroup is the third-largest staffing firm in the worl ...
,
Adecco The Adecco Group is a Swiss French company based in Zürich, Switzerland. It is the world's second largest human resources provider and temporary staffing firm. It is a ''Fortune'' Global 500 company and is listed on the SIX Swiss Exchange ...
, and
Randstad NV Randstad NV, commonly known as Randstad and stylized as randstad, is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands. Along with Adecco, the company is one of the two largest staffing firms worldwide. ...
. Other notable labour hire firms include
Ingeus Ingeus Limited is a British-based, Australian provider of employment and health programmes, services for young people, training and skills support, Labour hire and probation services. It is notable in part, for being founded by Thérèse Rein, t ...
(notable for being founded by
Thérèse Rein Thérèse Virginia Rein (born 17 July 1958) is an Australian entrepreneur who is the founder of Ingeus, an international employment and business psychology services company. Rein is married to Kevin Rudd, who was the Prime Minister of Austra ...
, the wife of former Prime Minister
Kevin Rudd Kevin Michael Rudd (born 21 September 1957) is an Australian diplomat and former politician who served as the 26th prime minister of Australia from 2007 to 2010 and June to September 2013. He held office as the Leaders of the Australian Labo ...
), and
Serco Serco Group plc is a British multinational corporation, multinational military, defence, Healthcare, health, Space industry, space, private prison, justice, Human migration, migration, customer service, customer services, and transport company ...
(notable for its labour hire procurement to government departments).


Industrial clients

Labour hire arrangements are used by many large companies in Australia in their workforce. A prominent example is the
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
MEL1 facility, located in
Dandenong South Dandenong South is a suburb in Melbourne, Victoria, Australia, 31 km south-east of Melbourne's Central Business District, located within the City of Greater Dandenong local government area. Dandenong South recorded a population of 125 at t ...
. It was reported by the
Sydney Morning Herald ''The Sydney Morning Herald'' (''SMH'') is a daily tabloid newspaper published in Sydney, Australia, and owned by Nine Entertainment. Founded in 1831 as the ''Sydney Herald'', the ''Herald'' is the oldest continuously published newspaper in ...
that 100% of the non-managerial workforce at that facility is provided by Adecco. Reportedly, Amazon's other facilities in Australia are operated on similar terms. Labour hire is also used in great quantity by the
Commonwealth Government The Australian Government, also known as the Commonwealth Government or simply as the federal government, is the national executive government of Australia, a federal parliamentary constitutional monarchy. The executive consists of the prime ...
.


Legal issues


Legal responsibility

As the
de jure In law and government, ''de jure'' (; ; ) describes practices that are officially recognized by laws or other formal norms, regardless of whether the practice exists in reality. The phrase is often used in contrast with '' de facto'' ('from fa ...
employer, labour hire providers are legally responsible for ensuring compliance with Australian
Industrial law Labour laws (also spelled as labor laws), labour code or employment laws are those that mediate the relationship between workers, employing entities, trade unions, and the government. Collective labour law relates to the tripartite relationship be ...
, including the
Fair work act The ''Fair Work Act 2009'' (Cth) is an Act of the Parliament of Australia, passed by the Rudd government to reform the industrial relations system of Australia. Replacing the Howard government's WorkChoices legislation, the Act established ...
. Labour hire employees must be offered wages & conditions in compliance with the applicable
Industrial award A modern award (or award previously known as an "industrial award") is a ruling in Australian labour law of the national Fair Work Commission (or its predecessor) or by a state industrial relations commission which grants all wage earners in one ...
.


Liability for injuries at client worksites

Labour hire companies have been found legally liable for the injuries of their employees, on the tort ground of
Negligence Negligence ( Lat. ''negligentia'') is a failure to exercise appropriate care expected to be exercised in similar circumstances. Within the scope of tort law, negligence pertains to harm caused by the violation of a duty of care through a neg ...
. In the case
Drake Industrial v WorkCover Authority
' the
common law Common law (also known as judicial precedent, judge-made law, or case law) is the body of law primarily developed through judicial decisions rather than statutes. Although common law may incorporate certain statutes, it is largely based on prece ...
duty of care In Tort, tort law, a duty of care is a legal Law of obligations, obligation that is imposed on an individual, requiring adherence to a standard of care, standard of Reasonable person, reasonable care to avoid careless acts that could foreseeab ...
owed by employers toward their employees, was affirmed to include circumstances in which the employee works on a premises not controlled by the labour hire employer. The court noted that:
"An employer who sends its employees into another workplace over which they exercise limited control is ... under a particular positive obligation to ensure that those premises, or the work done, do not present a threat to the health, safety or welfare of those employees."


Enterprise bargaining agreements

Enterprise bargaining agreement Enterprise bargaining is an Australian term for a form of collective bargaining, in which wages and working conditions are negotiated at the level of the individual organisations, as distinct from sectoral collective bargaining across whole indust ...
s (EBAs) applicable to a
workplace A workplace is a location where someone works, for their employer or themselves, a place of employment. Such a place can range from a home office to a large office building or factory. For industrialized societies, the workplace is one of the ...
do not legally cover labour hire employees and their employers, unless there is a clause written into the agreement expressing that to be the case. Instead, EBAs are formed between employees of the labour hire company, and the labour hire company itself. This can result in a pay difference between actual employees of a worksite, and those working there through labour hire; an aspect that has been criticized by the
Australian Labor Party The Australian Labor Party (ALP), also known as the Labor Party or simply Labor, is the major Centre-left politics, centre-left List of political parties in Australia, political party in Australia and one of two Major party, major parties in Po ...
. Labour hire companies have been accused of using spurious legal tactics to undermine EBAs existing between employees and their existing workplaces; on behalf of clients. In 2016,
Carlton & United Breweries Carlton & United Breweries (CUB) is an Australian brewing company based in Melbourne and owned by Japanese conglomerate Asahi Breweries. Its notable brands include Victoria Bitter, Carlton Draught, Foster's Lager, Great Northern, Resch's, ...
(CUB) attempted to abolish an in-force EBA with its workforce, by paying the company Programmed to become their legal employer. Programmed then attempted to force the workers onto an EBA that had been created years earlier, with different workers; with substantially lower wages. When some workers refused to sign-on to the new agreement, Programmed attempted to replace them with labour hire. CUB and Programmed's actions resulted in a consumer
boycott A boycott is an act of nonviolent resistance, nonviolent, voluntary abstention from a product, person, organisation, or country as an expression of protest. It is usually for Morality, moral, society, social, politics, political, or Environmenta ...
and picketing campaign against the company that lasted six months. (see also: Carlton & United Breweries dispute)


Regulation

De jure In law and government, ''de jure'' (; ; ) describes practices that are officially recognized by laws or other formal norms, regardless of whether the practice exists in reality. The phrase is often used in contrast with '' de facto'' ('from fa ...
employers in a labour hire arrangement are subject to the industrial laws that generally bind all employers. This includes any applicable Industrial awards, as well as additional laws specifically regulating the conduct of labour hire businesses. In
Victoria Victoria most commonly refers to: * Queen Victoria (1819–1901), Queen of the United Kingdom and Empress of India * Victoria (state), a state of Australia * Victoria, British Columbia, Canada, a provincial capital * Victoria, Seychelles, the capi ...
and
Queensland Queensland ( , commonly abbreviated as Qld) is a States and territories of Australia, state in northeastern Australia, and is the second-largest and third-most populous state in Australia. It is bordered by the Northern Territory, South Austr ...
, labour hire businesses must obtain a license to operate from the
State government A state government is the government that controls a subdivision of a country in a federal form of government, which shares political power with the federal or national government. A state government may have some level of political autonom ...
.


Terminology

While labour hire is the term used in
Australia Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
and
Namibia Namibia, officially the Republic of Namibia, is a country on the west coast of Southern Africa. Its borders include the Atlantic Ocean to the west, Angola and Zambia to the north, Botswana to the east and South Africa to the south; in the no ...
, the concept has varying terminology depending on
jurisdiction Jurisdiction (from Latin 'law' and 'speech' or 'declaration') is the legal term for the legal authority granted to a legal entity to enact justice. In federations like the United States, the concept of jurisdiction applies at multiple level ...
. Practices analogous to labour hire in Australia have been referred to as Labor Contracting (
USA The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 states and a federal capital district, Washington, D.C. The 48 contiguous ...
), and
Labour brokering Labour brokering is a South African term for a form outsourcing practiced (In Namibia, known as labour hire) in which companies contract labour brokers to provide them with casual labour. Labour brokers are different from recruitment agencies i ...
(
South Africa South Africa, officially the Republic of South Africa (RSA), is the Southern Africa, southernmost country in Africa. Its Provinces of South Africa, nine provinces are bounded to the south by of coastline that stretches along the Atlantic O ...
), among other names. Likewise, labour hire providers are referred to by differing names depending on country. Some terms include
Employment agency An employment agency is an organization which matches employers to employees. In developed countries, there are multiple private businesses which act as employment agencies and a publicly funded employment agency. Public employment agencies One ...
(UK),
professional employer organization A professional employer organisation (PEO) is an outsourcing firm that provides services to Small and medium-sized enterprises, small and medium-sized businesses. Typically, the PEO offering may include human resource consulting, safety and risk ...
(USA), among others.


See also

*
Labour hire Labour hire is a form of employment in which an employer directs their de jure employees ("labour hire employees", or "agency workers") to perform work at an external workplace, belonging to a client of the legal employer. A labour-hire agency emp ...
*
Employment agency An employment agency is an organization which matches employers to employees. In developed countries, there are multiple private businesses which act as employment agencies and a publicly funded employment agency. Public employment agencies One ...
*
Temporary work Temporary work or temporary employment (also called gigs) refers to an employment situation where the working arrangement is limited to a certain period of time-based on the needs of the employing organization. Temporary employees are sometimes ...


By country

*
Labour brokering (Southern Africa) Labour brokering is a South African term for a form outsourcing practiced (In Namibia, known as labour hire) in which companies contract labour brokers to provide them with casual labour. Labour brokers are different from recruitment agencies in ...
*
Labour hire in Namibia In Namibia, the issue of labour hire remains a controversy among the government, unions and labour brokering companies. The ILO categorizes two forms of subcontracting, namely job contracting (where a subcontractor supplies goods or services) and la ...


References

{{Labour Hire Australian labour law Recruitment