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SunLife Ltd is a UK-based
financial services Financial services are service (economics), economic services tied to finance provided by financial institutions. Financial services encompass a broad range of tertiary sector of the economy, service sector activities, especially as concerns finan ...
company. Founded in 1810, the company is best known for its range of services for people aged 50 and over. SunLife currently offers over 50s
life insurance Life insurance (or life assurance, especially in the Commonwealth of Nations) is a contract A contract is an agreement that specifies certain legally enforceable rights and obligations pertaining to two or more parties. A contract typical ...
and
equity release Equity release is a means of retaining use of a house or other asset which has Capital (economics), capital value, while also obtaining a lump sum or a steady stream of income, using the value of the asset. Pricing of no negative equity guaran ...
in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
. In 1900, they became the first company to offer life insurance without a medical. SunLife has been part of the
Phoenix Group Phoenix Group Holdings plc is a provider of insurance services based in London, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. History The company was founded in 1857 as The Pearl Loan Company an ...
since 2016. SunLife is regulated by the
Financial Conduct Authority The Financial Conduct Authority (FCA) is a financial regulatory body in the United Kingdom. It operates independently of the UK Government and is financed by charging fees to members of the financial services industry. The FCA regulates financi ...
and their qualifying products are covered by the
Financial Services Compensation Scheme The Financial Services Compensation Scheme (FSCS) is the UK's statutory compensation scheme for customers of UK authorised financial services firms. This means it can step in to pay compensation if a firm is unable, or likely to be unable, to p ...
. The company is a member of the
Data & Marketing Association The Data & Marketing Association (DMA), formerly the Direct Marketing Association, is a trade organization for marketers. In 2017, their web site stated, "Yes, 100 years ago we were the Direct Mail Marketing Association and then the Direct Marketi ...
. Their partners are also members of the Equity Release Council (Key Group) and the Funeral Planning Authority (Dignity Funerals).


History


1800 to 1900

SunLife can trace its history back to the establishment of the Sun Life Assurance Society on 28 March 1810, when the Sun Fire Office Board launched a separate company to offer life assurance. The society's first office opened opposite the
Bank of England The Bank of England is the central bank of the United Kingdom and the model on which most modern central banks have been based. Established in 1694 to act as the Kingdom of England, English Government's banker and debt manager, and still one ...
in London, and actuary
Joshua Milne Joshua Milne (1776–1851), was an English actuary. Life He was appointed actuary to the Sun Life Assurance Society on 15 June 1810, and reconstructed the life tables then in use. He gave evidence before the select committee on the laws respecti ...
was appointed the first member of staff. During its first 12 months, Sun Life Assurance Society wrote 132 policies for a total sum assured of £163,150. The premium income was £6,077. At an 1815 board meeting it was decided that, for the future, burial as well as death certificates would be required to substantiate claims. In 1835, the Society appointed its first Medical Officer to assist in the selection of lives for Assurance. Dr Henry Herbert Southey had previously been a
Physician-in-Ordinary ''In ordinary'' is an English language, English phrase with multiple meanings. In relation to the Royal Household and public officials more generally, it indicates that a position is a permanent one (in contrast to positions that are extraordinary ...
to the
Monarch A monarch () is a head of stateWebster's II New College Dictionary. "Monarch". Houghton Mifflin. Boston. 2001. p. 707. Life tenure, for life or until abdication, and therefore the head of state of a monarchy. A monarch may exercise the highest ...
in 1823, and later Physician-Extraordinary for
Queen Adelaide Adelaide of Saxe-Meiningen (Adelaide Amelia Louise Theresa Caroline; 13 August 1792 – 2 December 1849) was Queen of the United Kingdom of Great Britain and Ireland and Queen of Hanover from 26 June 1830 to 20 June 1837 as the wife of King W ...
. Amongst the life assurance candidates was
Charles Dickens Charles John Huffam Dickens (; 7 February 1812 – 9 June 1870) was an English novelist, journalist, short story writer and Social criticism, social critic. He created some of literature's best-known fictional characters, and is regarded by ...
in 1838, whose application was declined by the Society on the grounds that he “works too much”. The first Sun Fire Office salesman, Edward Trescott Liddell, was hired in 1865. 1884 became a landmark year as Sun Life Assurance Society issued more than 1000 policies for the first time. In 1891, the company set up the Sun Life Assurance Company of India, with offices at 7 Council House Street,
Calcutta Kolkata, also known as Calcutta (List of renamed places in India#West Bengal, its official name until 2001), is the capital and largest city of the Indian States and union territories of India, state of West Bengal. It lies on the eastern ba ...
, and a local Board of Directors. Harris Saunders was the
Actuary An actuary is a professional with advanced mathematical skills who deals with the measurement and management of risk and uncertainty. These risks can affect both sides of the balance sheet and require investment management, asset management, ...
and
General Manager A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of ...
. Sun Life Assurance Society bought over twenty life insurance societies during the late 19th and early 20th century and incorporated them, their branch offices and employees into the business.


1900 to 2000

Sun Life Assurance Society's first monthly premium plan was introduced in 1900. Towards the end of that year, they became the first company in the industry to offer life assurance without a medical examination. In 1921, the non-medical scheme was finalised, meaning approved people aged 50 or over could get immediate whole of life cover without the need for a medical examination. In the years leading up to the
Second World War World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
, Sun Life Assurance Society owned East Hall, a house in the outskirts of
Orpington Orpington is a town in Greater London, England, within the London Borough of Bromley. It is 13.4 miles (21.6 km) south east of Charing Cross. On the south-eastern edge of the Greater London Built-up Area, it is south of St Mary Cray, sou ...
. In 1938, it was made into a Southern Divisional Centre in preparation for the war. In 1965, the 155 years of close association between Sun Life and the Sun Fire Office came to an end. The break was a result of the formation of the Sun Alliance and London Group. When Sun Alliance made a successful bid for London Assurance, it resulted in a conflict of interest with Sun Life, so it was agreed that they would go their separate ways. From the 1970s SunLife split their headquarters between London and Bristol. The head office moved to Bristol in 1976–1977. Within a year, Sun Life began sending out
direct mail Advertising mail, also known as direct mail (by its senders), junk mail (by its recipients), mailshot or admail (North America), letterbox drop or letterboxing (Australia), is the delivery of advertising material to recipients of postal mail. Th ...
. They introduced their very first plan for people aged over 50 in 1979. In 1982, they became the world's first life assurance company to announce a £200,000 non-medical limit. In 1992, French insurer UAP became Sun Life Assurance Society's major shareholder. Shortly after, Sun Life Assurance Society & Provincial Insurance Company merged and established the holding company,
Sun Life & Provincial Holdings Sun Life & Provincial Holdings plc was a large British insurance company. It was listed on the London Stock Exchange and was a constituent of the FTSE 100 Index. It was acquired by French insurance company Axa Group in 1996. History The compa ...
. In 1997
Axa Axa S.A. is a French multinational insurance corporation headquartered in the 8th arrondissement of Paris. It also provides investment management and other financial services via its subsidiaries. As of 2024, it is the fourth largest financi ...
, who had acquired UAP in 1996, transferred its Equity & Law business to Sun Life & Provincial Holdings increasing its holding in the company from 60% to 72%.


2000 to present

In May 2000, Axa acquired all shares it did not already own in the company. The business was renamed Axa Sun Life Direct, and then Sun Life Direct in 2009. Axa sold its main life assurance business to Resolution Group in 2010 and continued to sell life insurance products through Sun Life Direct. Dean Lamble, formerly of Aviva, was appointed Managing Director. He was named CEO in 2016. Sun Life Direct rebranded to SunLife in 2014. In the same year, SunLife announced a range of savings products, including  stocks and shares ISAs. In 2016, Axa sold its UK investment,
pensions A pension (; ) is a fund into which amounts are paid regularly during an individual's working career, and from which periodic payments are made to support the person's retirement from work. A pension may be either a "defined benefit plan", wher ...
and insurance businesses, including SunLife, to UK insurer
Phoenix Group Phoenix Group Holdings plc is a provider of insurance services based in London, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. History The company was founded in 1857 as The Pearl Loan Company an ...
in a £375 million deal.


Business activities


Over 50s life insurance

SunLife offers two whole-of-life insurance plans. The first is called the Guaranteed Over 50 Plan. This is provided by Phoenix Life Limited and currently has over 800,000 policy holders. The second is called the Guaranteed Inheritance Plan. This is provided by iptiQ Life S.A.


Equity release

SunLife offers
equity release Equity release is a means of retaining use of a house or other asset which has Capital (economics), capital value, while also obtaining a lump sum or a steady stream of income, using the value of the asset. Pricing of no negative equity guaran ...
. This is arranged and administered by Key Group.


Funeral plans

SunLife previously offered a
funeral plan A funeral is a ceremony connected with the final disposition of a corpse, such as a burial or cremation, with the attendant observances. Funerary customs comprise the complex of beliefs and practices used by a culture to remember and respect the ...
called the SunLife Guaranteed Funeral Plan. Dignity Funerals Ltd arranges and provides the funeral services.


Home insurance

SunLife previously offered a
home insurance Home insurance, also commonly called homeowner's insurance (often abbreviated in the US real estate industry as HOI), is a type of property insurance that covers a private residence. It is an insurance policy that combines various personal insur ...
plan called the SunLife Home Insurance. This is arranged and administered by BISL Limited and underwritten by a panel of insurers.


Brand and image


The logo

The SunLife logo originates from the
fire insurance mark Fire insurance marks are metal plaques marked with the emblem of the insurance company which were affixed to the front of insured buildings as a guide to the insurance company's fire brigade. These identification marks were used in the eighteenth ...
s that were utilised within the UK from the late seventeenth century to the beginning of the twentieth. These plaques were displayed on the insured buildings and indicated the organisation with whom they were insured. The first to use the mark was the Sun Fire Office. These developed over 200 years to the current SunLife logo.


Advertising

SunLife is known for their use of celebrity personalities in their advertising, including 
Frank Windsor Frank Windsor Higgins (12 July 1928 – 30 September 2020), known professionally as Frank Windsor, was an English actor, primarily known for his roles on television, especially policeman John Watt in ''Z-Cars'' and its spin-offs. Early life Wi ...
,
June Whitfield Dame June Rosemary Whitfield (11 November 1925 – 29 December 2018) was an English radio, television and film actress. Whitfield's big break was a lead in the radio comedy '' Take It from Here'', which aired on the BBC Light Programme ...
, 
Annette Crosbie Annette Crosbie (born 12 February 1934) is a Scottish actress.Annette Crosbie fi ...
, 
Michael Parkinson Sir Michael Parkinson (28 March 1935 – 16 August 2023) was an English television presenter, broadcaster, journalist and author. He presented his television talk show '' Parkinson'' from 1971 to 1982 and from 1998 to 2007, as well as other ta ...
, 
Carol Vorderman Carol Jean Vorderman (born 24 December 1960) is a Welsh broadcaster, media personality, and writer. Her media career began when she joined the Channel 4 game show ''Countdown'', appearing with Richard Whiteley from 1982 until his death in 2005, ...
,
Alan Titchmarsh Alan Fred Titchmarsh (born 2 May 1949) is an English gardener, broadcaster and writer. After working as a professional gardener and a horticultural journalist, he became a radio and television presenter and a novelist. Early career Alan Fred T ...
and Roger Martin.


Sponsorship

SunLife sponsored ''
ITV Weather ITV Weather is the national and regional forecast shown on UK terrestrial network ITV, and is provided by the Met Office (except the Channel Islands forecast, which is provided by the Jersey Meteorological Department). Bulletins are usually br ...
'' from 1996 to 1997.


References

{{Authority control Phoenix Group Axa Financial services companies established in 1810 Life insurance companies of the United Kingdom Insurance companies of the United Kingdom British brands