Status Labs (First Page Management LLC) is a digital
reputation management
Reputation management, originally a public relations term, refers to the influencing, controlling, enhancing, or concealing of an individual's or group's reputation. The growth of the internet and social media led to growth of reputation managem ...
company based in
Austin, Texas
Austin is the capital city of the U.S. state of Texas, as well as the county seat, seat and largest city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and Williamson County, Texas, Williamson co ...
.
It was founded in 2012 by Darius Fisher, Jordan French, and Jesse Boskoff.
The firm has been hired by various clients to hide unfavorable news from
Internet search
A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in a ...
results.
History
The clients of the reputation management company have included
University of Missouri
The University of Missouri (Mizzou, MU, or Missouri) is a public land-grant research university in Columbia, Missouri. It is Missouri's largest university and the flagship of the four-campus University of Missouri System. MU was founded ...
professor
Melissa Click,
U.S. Secretary of Education
The United States secretary of education is the head of the U.S. Department of Education. The secretary serves as the principal advisor to the president of the United States, and the federal government, on policies, programs, and activities rel ...
Betsy DeVos
Elisabeth Dee DeVos ( ; ' Prince; born January 8, 1958) is an American politician, philanthropist, and former government official who served as the 11th United States secretary of education from 2017 to 2021. DeVos is known for her support for ...
,
Citadel
A citadel is the core fortified area of a town or city. It may be a castle, fortress, or fortified center. The term is a diminutive of "city", meaning "little city", because it is a smaller part of the city of which it is the defensive core.
In ...
hedge-fund manager
Kenneth C. Griffin
Kenneth Cordele Griffin (born October 15, 1968) is an American hedge fund manager, entrepreneur and investor. He is the founder, chief executive officer, co-chief investment officer, and 80% owner of Citadel LLC, a multinational hedge fund. He ...
,
Visium Asset Management
Visium Asset Management LP was an American multi-strategy hedge fund. It began as a healthcare-focused hedge fund, founded in 2005 by Jacob Gottlieb. Visium controlled investment funds with about $8 billion of assets under management and had ...
hedge-fund manager
Jacob Gottlieb, and the now-defunct healthcare technology company
Theranos
Theranos Inc. () was an American privately held corporation that was touted as a breakthrough health technology company. Founded in 2003 by then 19-year-old Elizabeth Holmes, Theranos raised more than US$700 million from venture capitalists and ...
.
Fisher and French also founded the
Wikipedia
Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read ref ...
editing firm
Wiki-PR
Wiki-PR is a consulting firm that formerly marketed the ability to edit Wikipedia by "...directly edit ngyour page using our network of established Wikipedia editors and admin .
It received media attention in 2013 after a sockpuppet investiga ...
two years earlier.
In 2013, Wiki-PR was served a
cease and desist
A cease and desist letter is a document sent to an individual or business to stop alleged illegal activity. The phrase "cease and desist" is a legal doublet, made up of two near-synonyms. The letter may warn that, if the recipient does not dis ...
letter
and Wiki-PR and all of its employees, contractors, and owners were declared as banned from editing Wikipedia articles after an investigation by the
Wikimedia Foundation
The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best kno ...
discovered that around 300
sock-puppet accounts had been editing Wikipedia pages in exchange for money from clients, including
Viacom and
Priceline Priceline may refer to:
* Priceline.com, a commercial website which helps users obtain discount rates for travel-related items such as airline tickets and hotel stays
* The Priceline Group, a provider of online travel & related services, and a pare ...
.
Wikipedia eventually took down many of the pages associated with these edits.
Despite the ban applying to its founders Fischer and French, Status Labs has also offered Wikipedia page editing as a service for hire.
In 2014,
CNBC
CNBC (formerly Consumer News and Business Channel) is an American basic cable business news channel. It provides business news programming on weekdays from 5:00 a.m. to 7:00 p.m., Eastern Time, while broadcasting talk sh ...
published a PR pitch they received from Status Labs that offered to pay journalists for mentions of their clients in news stories.
In 2015, Status Labs co-founder Jordan French resigned as chief executive officer after fallout and public outcry stemming from the February 2015 demolition of Jumpolin, a
piñata
A piñata (, ) is a container, often made of papier-mâché, pottery, or cloth, that is decorated, filled with candy, and then broken as part of a celebration. Piñatas are commonly associated with Mexico. The idea of breaking a container filled ...
shop in Austin.
In October 2014, Status Labs co-founders French and Fisher bought the land on which the Jumpolin shop stood through their F&F Real Estate Ventures.
The partners commissioned a demolition crew to demolish the store in their attempt to clear the lot for a
SXSW
South by Southwest, abbreviated as SXSW and colloquially referred to as South By, is an annual conglomeration of parallel film, interactive media, and music festivals and conferences organized jointly that take place in mid-March in Austin, ...
-timed stage event.
The tenants said French and Fisher gave them no notice of the demolition, that their inventory was still inside the building, and that they had more than two years left on their lease.
In 2017, French filed a lawsuit against his partners Fisher and Boskoff, saying they had broken their contract, defrauded him, and misappropriated funds. Fisher and Boskoff retaliated with counterclaims that French had nearly destroyed the company. ''
The Austin Chronicle
''The Austin Chronicle'' is an alternative weekly newspaper published every Thursday in Austin, Texas, United States. The paper is distributed through free news-stands, often at local eateries or coffee houses frequented by its targeted demogr ...
'' quoted French's lawyers saying, "Fisher and Boskoff are using their positions as managers of
tatus Labsto wrongfully dissipate, misapply and waste the company's assets, for their own personal unjust enrichment, and such actions are illegal, oppressive and fraudulent."
In 2018, Fisher and Boskoff were held in
contempt of court for violating a federal injunction; they returned $140,000 during a court recess to avoid incarceration.
On December 16, 2019, ''
The Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' published an article, "How the 1% Scrubs Its Image Online", profiling the effects of Status Labs' work to affect
Google
Google LLC () is an American Multinational corporation, multinational technology company focusing on Search Engine, search engine technology, online advertising, cloud computing, software, computer software, quantum computing, e-commerce, ar ...
search results and Wikipedia articles.
The ''Journal'' reported that Status Labs created
fake news website
Fake news websites (also referred to as hoax news websites) are Website, websites on the Internet that deliberately publish fake news—hoaxes, propaganda, and disinformation purporting to be news, real news—often using social media to drive we ...
s and then wrote and posted positive content about their clients on the sites.
The sites, including ''MedicalDailyTimes.com'', ''ChronicleWeek.com'', and ''ChemFindIt.com'', a site that once used the same IP address as Blue Land Partners, a second digital advertising agency led by Status Labs co-founders Fisher and Boskoff, were meant to mimic the look of real news sites, and were included in
Google News
Google News is a news aggregator service developed by Google. It presents a continuous flow of links to articles organized from thousands of publishers and magazines. Google News is available as an app on Android, iOS, and the Web.
Google r ...
results.
See also
*
Conflict-of-interest editing on Wikipedia
Conflict-of-interest (COI) editing on Wikipedia occurs when editors use Wikipedia to advance the interests of their external roles or relationships. The type of COI editing of most concern on Wikipedia is paid editing for public relations (PR) p ...
References
{{reflist
Reputation management companies
2012 establishments in Texas
Public relations companies of the United States
Companies based in Austin, Texas
Conflict-of-interest editing on Wikipedia
American companies established in 2012