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Status Labs (First Page Management LLC) is a digital
reputation management Reputation management, refers to the Social influence, influencing, controlling, enhancing, or concealing of an individual's or group's reputation. It is a marketing technique used to modify a person's or a company's reputation in a positive way. ...
company based in
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
. It was founded in 2012 by Darius Fisher, Jordan French, and Jesse Boskoff. The firm has been hired by various clients to hide unfavorable news from
Internet search A search engine is a software system that provides hyperlinks to web pages, and other relevant information on the Web in response to a user's query. The user enters a query in a web browser or a mobile app, and the search results are typically ...
results.


History

The clients of the reputation management company have included
University of Missouri The University of Missouri (Mizzou or MU) is a public university, public Land-grant university, land-grant research university in Columbia, Missouri, United States. It is Missouri's largest university and the flagship of the four-campus Univers ...
professor Melissa Click, U.S. Secretary of Education
Betsy DeVos Elisabeth Dee DeVos ( ; ' Prince; born January 8, 1958) is an American politician, philanthropist, and former government official who served as the 11th United States Secretary of Education, United States secretary of education from 2017 to 2021 ...
,
Citadel A citadel is the most fortified area of a town or city. It may be a castle, fortress, or fortified center. The term is a diminutive of ''city'', meaning "little city", because it is a smaller part of the city of which it is the defensive core. ...
hedge-fund manager
Kenneth C. Griffin Kenneth Cordele Griffin (born October 15, 1968) is an American hedge fund manager, entrepreneur and investor. He is the founder, chief executive officer, co- chief investment officer, and 80% owner of Citadel LLC, a multinational hedge fund. He ...
, Visium Asset Management hedge-fund manager Jacob Gottlieb, and the now-defunct healthcare technology company
Theranos Theranos Inc. () was an American privately held corporation that was touted as a breakthrough health technology company. Founded in 2003 by then 19-year-old Elizabeth Holmes, Theranos raised more than US$700 million from venture capitalists an ...
. Fisher and French also founded the
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
editing firm Wiki-PR two years earlier. In 2013, Wiki-PR was served a
cease and desist A cease and desist letter is a document sent by one party, often a business, to warn another party that they believe the other party is committing an unlawful act, such as copyright infringement, and that they will take legal action if the oth ...
letter and Wiki-PR and all of its employees, contractors, and owners were declared as banned from editing Wikipedia articles after an investigation by the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
discovered that around 300 sock-puppet accounts had been editing Wikipedia pages in exchange for money from clients, including
Viacom Viacom, an abbreviation of Video and Audio Communications, may refer to: * Viacom (1952–2005), a former American media conglomerate * Viacom (2005–2019), a former company spun off from the original Viacom * Viacom18, a joint venture between Pa ...
and Priceline. Wikipedia eventually took down many of the pages associated with these edits. Despite the ban applying to its founders Fischer and French, Status Labs has also offered Wikipedia page editing as a service for hire. In 2014,
CNBC CNBC is an American List of business news channels, business news channel owned by the NBCUniversal News Group, a unit of Comcast's NBCUniversal. The network broadcasts live business news and analysis programming during the morning, Day ...
published a PR pitch they received from Status Labs that offered to pay journalists for mentions of their clients in news stories. In 2015, Status Labs co-founder Jordan French resigned as chief executive officer after fallout and public outcry stemming from the February 2015 demolition of Jumpolin, a
piñata A piñata (, ) is a container, often made of papier-mâché, pottery, or cloth, that is decorated, filled with candy, and then broken as part of a celebration. Piñatas are commonly associated with Mexico. The idea of breaking a container fill ...
shop in Austin. In October 2014, Status Labs co-founders French and Fisher bought the land on which the Jumpolin shop stood through their F&F Real Estate Ventures. The partners commissioned a demolition crew to demolish the store in their attempt to clear the lot for a
SXSW South by Southwest (SXSW) is an annual conglomeration of parallel film, interactive media, and music festivals and Convention (meeting), conferences organized jointly that take place in mid-March in Austin, Texas. It began in 1987 and has conti ...
-timed stage event. The tenants said French and Fisher gave them no notice of the demolition, that their inventory was still inside the building, and that they had more than two years left on their lease. In 2017, French filed a lawsuit against his partners Fisher and Boskoff, saying they had broken their contract, defrauded him, and misappropriated funds. Fisher and Boskoff retaliated with counterclaims that French had nearly destroyed the company. ''
The Austin Chronicle ''The Austin Chronicle'' is an alternative weekly newspaper published every Thursday in Austin, Texas, United States. The paper is distributed through free news-stands, often at local eateries or coffee houses frequented by its targeted demogra ...
'' quoted French's lawyers saying, "Fisher and Boskoff are using their positions as managers of tatus Labsto wrongfully dissipate, misapply and waste the company's assets, for their own personal unjust enrichment, and such actions are illegal, oppressive and fraudulent." In 2018, Fisher and Boskoff were held in
contempt of court Contempt of court, often referred to simply as "contempt", is the crime of being disobedient to or disrespectful toward a court of law and its officers in the form of behavior that opposes or defies the authority, justice, and dignity of the co ...
for violating a federal injunction; they returned $140,000 during a court recess to avoid incarceration. On December 16, 2019, ''
The Wall Street Journal ''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'' published an article, "How the 1% Scrubs Its Image Online", profiling the effects of Status Labs' work to affect
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
search results and Wikipedia articles. The ''Journal'' reported that Status Labs created
fake news website Fake news websites (also referred to as hoax news websites) are websites on the Internet that deliberately publish fake news—hoaxes, propaganda, and disinformation purporting to be news, real news—often using social media to drive web traffic ...
s and then wrote and posted positive content about their clients on the sites. The sites, including ''MedicalDailyTimes.com'', ''ChronicleWeek.com'', and ''ChemFindIt.com'', a site that once used the same IP address as Blue Land Partners, a second digital advertising agency led by Status Labs co-founders Fisher and Boskoff, were meant to mimic the look of real news sites, and were included in
Google News Google News is a news aggregator service developed by Google. It presents a continuous flow of links to articles organized from thousands of publishers and magazines. Google News is available as an app on Android, iOS, and the Web. Google ...
results.


See also

*
Conflict-of-interest editing on Wikipedia Conflict-of-interest (COI) occurs when editors use Wikipedia to advance the interests of their external roles or relationships. The type of COI editing that compromises Wikipedia the most is paid editing for public relations (PR) purposes. Seve ...


References

{{reflist Reputation management companies 2012 establishments in Texas Public relations companies of the United States Companies based in Austin, Texas Conflict-of-interest editing on Wikipedia American companies established in 2012