
Telecommunications infrastructure in South Africa provides modern and efficient service to urban areas, including cellular and internet services. The
Independent Communications Authority of South Africa (ICASA) is the watchdog of the telecommunications in the country.
In 1997,
Telkom, the South African telecommunications
parastatal
A state-owned enterprise (SOE) is a business entity created or owned by a national or local government, either through an executive order or legislation. SOEs aim to generate profit for the government, prevent private sector monopolies, provide goo ...
, was partly privatised and entered into a strategic equity partnership with a consortium of two companies, including SBC, a U.S. telecommunications company. In exchange for exclusivity (a
monopoly
A monopoly (from Greek language, Greek and ) is a market in which one person or company is the only supplier of a particular good or service. A monopoly is characterized by a lack of economic Competition (economics), competition to produce ...
) to provide certain services for 5 years, Telkom assumed an obligation to facilitate network modernisation and expansion into the unserved areas.
A Second Network Operator was to be licensed to compete with Telkom across its spectrum of services in 2002, although this license was only officially handed over in late 2005 and has recently begun operating under the name,
Neotel.
South Africa has four licensed mobile operators: MTN, Vodacom (majority owned by the UK’s
Vodafone
Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
), Cell C (75% owned by Saudi Oger, an international telecommunications holdings firm), and 8ta, a subsidiary of Telkom. In 2012, mobile penetration was estimated at more than 10%, one of the highest rates in the world. In 2019, mobile penetration reached 95%.
Mobile market in South Africa is largely controlled by four cellular providers:
Vodacom,
MTN,
Cell C, and
Telkom (Mobile), which is run by Telkom. With Vodacom and MTN controlling the 75% of the market share, ICASA considers that mobile brand services are highly concentrated in the country. A new provider, Rain, launched in 2018, providing majority data-only services to consumers.
History
The first use of
telecommunications
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
in the
Republic of South Africa
South Africa, officially the Republic of South Africa (RSA), is the Southern Africa, southernmost country in Africa. Its Provinces of South Africa, nine provinces are bounded to the south by of coastline that stretches along the Atlantic O ...
was a single line
telegraph
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
connecting
Cape Town
Cape Town is the legislature, legislative capital city, capital of South Africa. It is the country's oldest city and the seat of the Parliament of South Africa. Cape Town is the country's List of municipalities in South Africa, second-largest ...
and
Simonstown. The first telegraph was launched on 2 December 1859, and the Cape of Good Hope Telegraph Company opened the line in April 1860.
At about the time of the
Bell Telephone Company
The Bell Telephone Company was the initial corporate entity from which the Bell System originated to build a continental conglomerate and monopoly in telecommunication services in the United States and Canada.
The company was organized in Bost ...
's development of the telephone industry post-1876, early
undersea telegraph links were introduced, first connecting
Durban
Durban ( ; , from meaning "bay, lagoon") is the third-most populous city in South Africa, after Johannesburg and Cape Town, and the largest city in the Provinces of South Africa, province of KwaZulu-Natal.
Situated on the east coast of South ...
and Europe, and later connecting the country to the rest of the world. In 1879, the first submarine cable system that connected South Africa with Europe started to work, through the East Coast cable of the South African Telegraph Company, a single channel cable.
In 1889, the first West Coast submarine cable from Cape Town to Europe was installed. The 1584 nm cable provided by CS Scotia was linked with West African Telegraph Companies' cables.
Telcon carried out the links. Another cable to Cape Town was laid in 1899 during the
Second Boer War
The Second Boer War (, , 11 October 189931 May 1902), also known as the Boer War, Transvaal War, Anglo–Boer War, or South African War, was a conflict fought between the British Empire and the two Boer republics (the South African Republic and ...
, this time from
Ascension Island
Ascension Island is an isolated volcanic island, 7°56′ south of the Equator in the Atlantic Ocean, South Atlantic Ocean. It is about from the coast of Africa and from the coast of South America. It is governed as part of the British Overs ...
, by the Eastern Telegraph Company (later
Cable & Wireless plc).
In the mid-twentieth century undersea telephone cables were also commissioned. In 1968, the SAT-1 cable was laid. It connected from
Melkbosstrand, South Africa to
Sesimbra
Sesimbra () is a municipality of Portugal, in the Setúbal District, lying at the foothills of the ''Serra da Arrábida'', a mountain range between Setúbal and Sesimbra. Due to its particular position at the Península de Setúbal, Setúbal Bay, ...
,
Portugal
Portugal, officially the Portuguese Republic, is a country on the Iberian Peninsula in Southwestern Europe. Featuring Cabo da Roca, the westernmost point in continental Europe, Portugal borders Spain to its north and east, with which it share ...
.
The network continued to develop through internal financing in a heavily regulated market as international technology developed. At this point, telephone services were operated by the
South African Post Office. In the 1960s, South Africa was connected to 72 nations and total outgoing annual international calls numbered over 28,800.
Telkom was incorporated on 30 September 1991 as a public limited liability company registered under the South African Companies Act, 61 of 1973, as amended.
In 1993 GSM was demonstrated for the first time in Africa at Telkom '93 in Cape Town. In 1994 the first GSM networks in Africa were launched in South Africa.
In 1994, South Africa launched a mobile operations, underwritten by Telkom in partnership with
Vodafone
Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
, with 36,000 active customer on the network. This subsidiary grew to be
Vodacom, which Telkom sold in late 2008 in preference for its own 3G network.
Vodacom has a subscriber base of more than R45M, with an
average revenue per user of more than R60 across both rural and urban subscribers. Vodacom, together with the other operators, have come under criticism in late 2009 by government and the public for high interconnect charges. This issue was currently being discussed by the Parliamentary Committee on Telecommunications.
The first public
videoconference
Videotelephony (also known as videoconferencing or video calling) is the use of audio signal, audio and video for simultaneous two-way communication. Today, videotelephony is widespread. There are many terms to refer to videotelephony. ''Vide ...
between the continent of
Africa
Africa is the world's second-largest and second-most populous continent after Asia. At about 30.3 million km2 (11.7 million square miles) including adjacent islands, it covers 20% of Earth's land area and 6% of its total surfac ...
and
North America
North America is a continent in the Northern Hemisphere, Northern and Western Hemisphere, Western hemispheres. North America is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South Ameri ...
occurred on 24 June 1995 (2:00-3:00 p.m. PST). The Cybersafari Digital Be-In and Internet Love-Fest linked a technology fair at Fort Mason in San Francisco with a techno "
rave
A rave (from the verb: '' to rave'') is a dance party at a warehouse, club, or other public or private venue, typically featuring performances by DJs playing electronic dance music. The style is most associated with the early 1990s dance mus ...
" and cyber-deli in Woodstock,
Cape Town
Cape Town is the legislature, legislative capital city, capital of South Africa. It is the country's oldest city and the seat of the Parliament of South Africa. Cape Town is the country's List of municipalities in South Africa, second-largest ...
. For one hour, members of the public communicated with each other via a simple Picturetel system using a 128 kb ISDN line. "Cognitive dissident" and communications activist David Robert Lewis initiated the video conference and peacecast on the San Francisco side, and Freddie Bell answered the call in Woodstock, Cape Town. Because of different ISDN standards, a video bridge via Boston was used to achieve the link, which also featured interactive dancing. Organisations which took credit were technology sponsors Picturetel and
Telkom, plus Peacecast organisers Unity 95, Parallel University, Vortex, Creativity Cafe and line producer "Cybersafari to Africa".
In 2004, the Department of Communications redefined the Electronics Communications Act, which consolidated and redefined the landscape of telecommunications licensing in South Africa (both mobile and fixed). The Independent Communications Authority (ICASA) currently licenses more than 400 independent operators with the Electronic Communications Network License (with the ability to self-provision) as well as issuing Electronic Communications Service Licenses for service deployment over infrastructure in the retail domain.
Telkom is no longer the single operator in South Africa, and faces competition from the second Fixed Network Operator Licensee, Neotel, as well as the four mobile operators, Vodacom, MTN, Cell-C and Rain. However, it still receives criticisms (see later) from smaller operators and the Competition Commission for setting South African broadband pricing in its favour.
In 2020, MTN, Vodacom and Rain launched 5G network in South Africa.
Television
Four main television stations are available to the public. These are namely
SABC 1,
SABC 2
SABC 2 is a South African free-to-air television channel owned by the South African Broadcasting Corporation (SABC). The channel was createdin its current form on 4 February 1996, due to the restructuring of the three national SABC networks.
As ...
,
SABC 3
SABC 3, also branded as S3, is a South African free-to-air television channel owned by the South African Broadcasting Corporation (SABC). Since March 2024, it carries programming in English and Afrikaans only.
History
On 1 January 1982, two tel ...
and
eTV
ETV may stand for:
Television
* Educational television, the use of television in education
* Enhanced TV, an interactive television application specification
Africa
* e.tv, South Africa
* ETV (Ethiopia), Ethiopian Broadcasting Corporation
* ETV G ...
. Other community-based stations are also on offer, such as
Soweto TV and Cape Town TV (ctv).
DStv is currently South Africa's only operating and Africa's largest satellite television provider. The company provides over 100 video and over 78 audio channels, and in 2008 introduced its first HD video channel. Since then an additional five HD channels have been introduced - namely M-Net HD, SuperSport HD,
Discovery HD, SuperSport HD 2, M-Net Movies 1 HD and SuperSport HD 3.
In 2008, additional pay-TV licenses were granted to various companies in South Africa. As of January 2010, none of the companies granted a license have begun providing services. However, On Digital Media (ODM), have stated that they are on track to begin sale of their product in May 2010, and that prices will be significantly cheaper than their competitor
DStv. In 2012, DSTV now has added 8 more channels all for movies.
Internet
Although expensive compared to more developed nations,
broadband
In telecommunications, broadband or high speed is the wide-bandwidth (signal processing), bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Inter ...
is easily obtainable in South Africa. Fixed line options such as
ADSL
Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over Copper wire, copper telephone lines than a conventional voiceband modem ...
,
ISDN
Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the digitalised circuits of the public switched telephone network. ...
, Diginet and
Leased Lines are available from the national operator Telkom. Recently, legislation was passed by government allowing all licensed telecommunications providers to build their own fixed line networks, resulting in a scramble by companies such as
Vodacom,
MTN South Africa and
Neotel to construct their own country and citywide fibre-optic networks. Individual South African cities such as
Cape Town
Cape Town is the legislature, legislative capital city, capital of South Africa. It is the country's oldest city and the seat of the Parliament of South Africa. Cape Town is the country's List of municipalities in South Africa, second-largest ...
,
Durban
Durban ( ; , from meaning "bay, lagoon") is the third-most populous city in South Africa, after Johannesburg and Cape Town, and the largest city in the Provinces of South Africa, province of KwaZulu-Natal.
Situated on the east coast of South ...
,
Johannesburg
Johannesburg ( , , ; Zulu language, Zulu and Xhosa language, Xhosa: eGoli ) (colloquially known as Jozi, Joburg, Jo'burg or "The City of Gold") is the most populous city in South Africa. With 5,538,596 people in the City of Johannesburg alon ...
and
Pretoria
Pretoria ( ; ) is the Capital of South Africa, administrative capital of South Africa, serving as the seat of the Executive (government), executive branch of government, and as the host to all foreign embassies to the country.
Pretoria strad ...
are also in the process of, or have completed construction of city-owned
fibre-optic networks. These will provide services to city and government-owned establishments, and will act as an extra source of income through the sale of excess bandwidth mainly to companies.
Wireless options are available from
Sentech,
iBurst,
Vodacom,
MTN,
Cell C, Telkom and a number of other ISP's. They typically provide speeds of up to 7.6 Mbit/s with HSDPA. HSUPA is also available.
MTN South Africa was among the first mobile networks in the world to offer HSDPA services to its customers. Satellite options are available from both Sentech and Telkom.
A SNO,
Neotel, has been licensed in South Africa and is currently offering a wireless service in selected areas. According to Neotel, up-take of its services has exceeded expectations, and as a result Neotel are rapidly expanding services throughout major metropolitan areas in South Africa. In 2009,
SEACOM - the second undersea cable to land in South Africa - jointly owned and operated by Neotel - was switched on. Neotel have stated that sale of SEACOM bandwidth, too, has exceeded expectations, and will drive the continual downward-spiral of internet prices in the country. As of January 2010, South Africa has over 2 million broadband subscribers. Whilst this is the largest number in Africa, South Africa's broadband penetration of 4% is significantly below international standards.
Broadband
ADSL
In late 2009, Telkom began trialling 8 and 12 Mbit/s ADSL offerings. In August 2010, Telkom officially introduced ADSL at 10 Mbit/s. More than 20,000 4 Mbit/s subscribers were upgraded free of charge. As of October 2018, fixed line DSL speeds on offer range between 2 Mbit/s to 40 Mbit/s.
Fibre to the home (FTTH)
Currently Openserve (a division of Telkom), Vumatel, MTN, and Broadband Infraco are among the providers rolling out
fibre to the home (FTTH) networks across major cities and towns.
There are also about a dozen other small providers rolling out mostly to gated estates and neighbourhoods. These networks are open access wholesale
last mile networks meaning that you have to purchase a package from an
internet service provider
An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, no ...
(ISP) such as Vox, Webafrica, Axxess, or Telkom. Openserve, which is 51.4%
government-owned
State ownership, also called public ownership or government ownership, is the ownership of an industry, asset, property, or enterprise by the national government of a country or state, or a public body representing a community, as opposed to ...
, currently has the largest footprint covering areas in many smaller cities and towns that include
Bloemfontein
Bloemfontein ( ; ), also known as Bloem, is the capital and the largest city of the Free State (province), Free State province in South Africa. It is often, and has been traditionally, referred to as the country's "judicial capital", alongsi ...
,
Port Elizabeth
Gqeberha ( , ), formerly named Port Elizabeth, and colloquially referred to as P.E., is a major seaport and the most populous city in the Eastern Cape province of South Africa. It is the seat of the Nelson Mandela Bay Metropolitan Municipal ...
, and
Knysna
Knysna (; ) is a town with 76,150 inhabitants (2019 mid-year estimates) in the Western Cape province of South Africa. It is one of the destinations on the loosely defined Garden Route tourist route. It is situated 60 kilometres east of the c ...
. Most of these providers offer additional high-end business services such as web hosting. The rollout has been rapid. Speeds range from 4/1 Mbit/s to 1000/1000 Mbit/s. A 100/50 Mbit/s plan will cost R900 to R1050 (US$ to $) depending on providers available in area and size of data package. An unlimited 1 Gbit/s/1 Gbit/s plan will cost around R1700 ($) so prices are still somewhat expensive when compared to other countries with FTTH but prices have been continually falling throughout the rollout. Comparatively,
Google Fiber charges consumers $70 for an unlimited (uncapped) 1000/400 Mbit/s in the US.
Pricing
Broadband services are well above the world average. Charges consist of three parts: the ADSL line rental (costs range from R169 for 2 Mbit/s, R389 for 8 Mbit/s, and R555 for 40 Mbit/s line access),
the analogue phone line rental (R157, as of August 2013,
which includes a landline number) and an ISP account. The price of an ISP account can vary greatly, ranging from R109 ($) for 100 GB to R4099 ($) for 4 TB. Uncapped 1 Mbit/s ISP accounts start at R57 ($) and can range up to R817 ($) for uncapped 40 Mbit/s.
Wireless
There is a distinction between
wireless broadband and
mobile broadband
Mobile broadband is the marketing term for Wireless broadband, wireless Internet access via mobile network, mobile (cell) networks. Access to the network can be made through a portable modem, wireless modem, or a Tablet computer, tablet/smartp ...
, the local GSM operators (and their surrogates) provide
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
(up to
LTE) broadband.
A number of companies offer broadband alternatives.
Iburst offer their namesake, while cellular network company
Cell C offer
GPRS
General Packet Radio Service (GPRS), also called 2.5G, is a mobile data standard on the 2G cellular communication network's Global System for Mobile Communications, global system for mobile communications (GSM). Networks and mobile devices wit ...
and
EDGE
Edge or EDGE may refer to:
Technology Computing
* Edge computing, a network load-balancing system
* Edge device, an entry point to a computer network
* Adobe Edge, a graphical development application
* Microsoft Edge, a web browser developed by ...
and more recently a 21.1 Mbit/s service.
MTN and
Vodacom also offer
3G with up to 21.1 Mbit/s
HSDPA+.
Telkom offers a 7.2/2.4 Mbit/s HSDPA/HSUPA service in Gauteng. Most of these offerings are more expensive than ADSL for mid-to-high usage, but can be cost effective if low usage is required. MTN triggered a price war in late February 2007, offering 2 GB for each 1 GB bought, with Iburst giving a small "data bonus" to their contract customers and Sentech also reducing their prices. Vodacom responded with dramatic price cuts of their own on 1 April 2007, after which Cell C reduced prices on their larger offerings to undercut both MTN and Vodacom.
Internet hotspots are ubiquitous in hotels, coffee shops, and the like. This enables users—often tourists or people on the move—to easily go online without having to enter into a fixed contract with an ISP. Many hotspots offer usage free of charge, though frequently only after registration and/or for a limited amount of time or data.
Voice over Internet protocol (VoIP)
Until 1 February 2005, the usage of
VoIP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...
outside of company networks was illegal under South African communications law, ostensibly to protect jobs. The deregulation of VoIP was announced by former
Minister of Communications Ivy Matsepe-Casaburri
Ivy Florence Matsepe-Casaburri (18 September 1937 – 6 April 2009) was a South African politician. She was the 2nd premier of the Free State and South Africa's Minister of Communications (South Africa), Minister of Communications from 1999 ...
in September 2004.
1G
1G used to be offered by Vodacom, MTN, Cell C and Telkom. Since then all 1G cell towers in South Africa have been repurposed as 2G, 3G, 4G or 5G infrastructure or decommissioned.
2G
South Africa offers GSM 900 and GSM 1800 with almost 99% coverage.
So far Vodacom has shown interest in turning off their 2G network, but it is still operating today
3G
South Africa offers UMTS 900 and UMTS 2100 with 99.7% of the population having coverage.
4G/LTE
South Africa offers LTE 1800, LTE 2100 and LTE 2300.
LTE Coverage by carrier 2020
5G
Carriers Vodacom and MTN both offer 5G 3500 and launched in Johannesburg and Cape Town.
See also
*
Digital Divide in South Africa
*
Internet censorship in South Africa
References
External links
*
NeotelSA Telecoms and Communications News
{{Telecommunications