Epicor Software Corporation is a

business software Business software (or a business application) is any software or set of computer programs used by business users to perform various business functions. These business applications are used to increase productivity, measure productivity, and per ...

company based in

Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...

founded in 1972. Its products are aimed at the manufacturing, distribution, retail and services industries. Epicor provides

enterprise resource planning Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suit ...

(ERP),

customer relationship management Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance cus ...

(CRM),

supply chain management In commerce, supply chain management (SCM) deals with a system of procurement (purchasing raw materials/components), operations management, logistics and marketing channels, through which raw materials can be developed into finished produc ...

(SCM), and

human capital management Human resource management (HRM) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize em ...

(HCM) software to business customers in both

software as a service Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike o ...

(SaaS) and on-premises deployment models.

History

1972–2000

Advanced Business Microsystems (ABM) was a company founded in 1984. ABM created a suite of accounting software for

MS-DOS MS-DOS ( ; acronym for Microsoft Disk Operating System, also known as Microsoft DOS) is an operating system for x86-based personal computers mostly developed by Microsoft. Collectively, MS-DOS, its rebranding as IBM PC DOS, and a few op ...

and marketed them in a joint venture with

IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...

known as The Platinum Series. ABM developed the Platinum line into a financial accounting software product designed for multi-user LAN-based environments. ABM was renamed Platinum Software Corporation in 1992 in preparation for its

initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...

. Platinum announced a version of their products for

Microsoft Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...

in 1993. Platinum acquired Clientele in 1997, and FocusSoft, an extension to Platinum's existing distribution solution. After a year, Platinum merged with DataWorks to extend its manufacturing solutions and operations. DataWorks Corporation was founded in 1977 (as Budget Computer Systems, San Diego, CA) specializing in integrated enterprise resource planning (ERP) systems targeted at high tech sector companies. In 1999, Platinum/DataWorks became Epicor Software Corporation.

2001–2010

Epicor sold the Platinum for Windows (PFW) products to

Sage Group The Sage Group plc, commonly known as Sage, is a British Multinational corporation, multinational enterprise software company based in Newcastle upon Tyne, England. it is the UK's second largest technology company, the world's third-largest ...

in 2001. Epicor for Service Enterprises, which automated enterprise services and was completely web-based, was released in 2003. The company acquired CompuNet for the hospitality. It acquired Scala in 2004. In 2005, Epicor purchased CRS Retail to provide a comprehensive retail suite then acquired NSB in 2007 to expand retail offerings. In late 2010, Epicor purchased privately held SPECTRUM Human Resource Systems Corporation to further deliver service from a single-point of accountability.

2011–present

Another predecessor company, incorporated in 1972 as Triad Systems Corporation, was renamed

Activant Activant Solutions Inc. was a privately held American technology company specializing in business management, software serving retail and wholesale distribution businesses headquartered in Livermore, California. Activant provided tailored pro ...

in 2003, and continued to grow through acquisition. In 2011,

Apax Partners Apax Partners LLP is a British private equity firm, headquartered in London, England. The company also operates out of six other offices in New York, Hong Kong, Mumbai, Tel Aviv, Munich and Shanghai. As of March 2024, the firm had raised and adv ...

purchased both

and Epicor and merged the organizations together retaining the Epicor name as a privately held company. Pervez Qureshi, prior CEO of

, became CEO of the new Epicor in May, 2011. In April 2012, Epicor partnered with ASA Automotive Systems Inc. to help ASA dealers increase vehicle parts and service revenue with Epicor Integrated Service Estimator. In October 2012, Epicor acquired Solarsoft Business Systems, established in 2007 from the merger of CMS Software Inc. of Toronto and XKO Software Ltd from the UK. Before the acquisition, Solarsoft acquired Progressive Solutions in June 2012. On October 7, 2013, Epicor appointed Joseph L. Cowan as President and CEO. In October 2014, Epicor announced its acquisition of privately held QuantiSense, Inc., a provider of cloud and on-premises retail analytics software and services for leading specialty and department store chains. On January 6, 2015, Epicor completes acquisition of privately held ShopVisible, LLC. In June 2015, Epicor Retail was spun off from Epicor and became Aptos, Inc. On July 5, 2016, Epicor announced that it has entered into a definitive agreement to be acquired by the global investment firm

KKR KKR may refer to: * KKR & Co., a global investment firm *Kolkata Knight Riders, an Indian Premier League franchise * Rheinsberg Nuclear Power Plant (), first nuclear power plant in the former East Germany * Kalkara, Malta, postal code KKR *Kir-Bala ...

. The acquisition by KKR was finalized on September 1, 2016. Joseph L. Cowan remained president and CEO of Epicor after the acquisition. On October 1, 2017, Epicor appointed Steve Murphy, prior president of OpenText, president and CEO. On October 1, 2019, Epicor announced the acquisition of 1 EDI Source, a Solon, Ohio-based provider of

Electronic data interchange Electronic data interchange (EDI) is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as purchase orders, advance ship notices, and invoices. Technical standards for EDI exist to ...

services and software for an undisclosed amount. On January 1, 2020, Epicor promoted Himanshu Palsule to president while continuing in his role as Chief Product and Technology officer overseeing Epicor's global portfolio. He will continue to report to CEO Steve Murphy. On August 31, 2020, KKR announced that it would sell the company to CD&R for $4.7 billion. On June 12, 2024, Epicor announced its acquisition of KYKLO, a provider of

Product Information Management Product information management (PIM) is the process of managing all the information required to market and sell products through distribution channels. This product data is created by an internal organization to support a multichannel marketing s ...

(PIM) and content-driven lead generation solutions for manufacturers and distributors.

Acquisitions

* Intrepid (1995) * Clientele (1997) * Interactive Group (1997) * Dataworks (1998) * CompuNet (2003) * ROI Systems (2003) * Scala (2004) * CRS Retail (2005) * NSB Retail (2007), incorporating since 2001 STS Systems * SPECTRUM Human Resources Systems Corp.(2010) * Solarsoft Business Systems (2012) * QuantiSense (2014) * ShopVisible, LLC (2015) *DotNetIT (2016) * docSTAR (2017) * MechanicNet (2019) * 1 EDI Source (2019) * KBMax (2021) * Grow.com (2022) * eFlex Systems (2022) * Data Interchange (2022) * Elite EXTRA (2023) * Smart Software (2024) * KYKLO (2024)

Program

Epicor also released the plan 'Fit for the Future,' intended to support stakeholders in the group develop market sustainability and thrive in the new environment. Providers involve resellers, device integrators, and business partners who can use the Epicor software range and services to introduce, plan, and build transformational IT strategies.

References

External links

* {{authority control Software companies based in Texas American companies established in 1972 Software companies established in 1972 1972 establishments in Texas Supply chain software companies ERP software companies Software companies of the United States 2016 mergers and acquisitions 2020 mergers and acquisitions Kohlberg Kravis Roberts companies Private equity portfolio companies Business software companies Companies based in Austin, Texas Apax Partners companies