Skycop is a
claims management company A claims management company is a business that offers claims management services to the public. Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or d ...
founded in
Vilnius
Vilnius ( , ) is the capital of and List of cities in Lithuania#Cities, largest city in Lithuania and the List of cities in the Baltic states by population, most-populous city in the Baltic states. The city's estimated January 2025 population w ...
in 2017 and operating in European markets. It focuses on air travel. Skycop's business model is based on free claim management and a fixed fee if a compensation for delayed, canceled or overbooked flight is successful.
History
Skycop was launched in early 2017 in
Vilnius
Vilnius ( , ) is the capital of and List of cities in Lithuania#Cities, largest city in Lithuania and the List of cities in the Baltic states by population, most-populous city in the Baltic states. The city's estimated January 2025 population w ...
,
Lithuania
Lithuania, officially the Republic of Lithuania, is a country in the Baltic region of Europe. It is one of three Baltic states and lies on the eastern shore of the Baltic Sea, bordered by Latvia to the north, Belarus to the east and south, P ...
.
In 2017, Skycop partnered with the
Prienai basketball club competing in the
Lithuanian Basketball League
Lithuanian may refer to:
* Something of, from, or related to Lithuania, a country in the Baltic region in northern Europe
** Lithuanian language
** Lithuanians, a Baltic ethnic group, native to Lithuania and the immediate geographical region
** L ...
, and became its title sponsor in 2018. The season was noted for signing
LiAngelo
LiAngelo Robert Ball (born November 24, 1998), also known by his stage names G3 and GELO, is an American professional basketball player and rapper who last played for the Astros de Jalisco. Ball played for Chino Hills High School in Californi ...
and
LaMelo Ball
LaMelo LaFrance Ball ( ; born August 22, 2001) is an American professional basketball player for the Charlotte Hornets of the National Basketball Association (NBA). He was selected by the Hornets with the third overall pick of the 2020 NBA draf ...
, the younger brothers of then
Los Angeles Lakers
The Los Angeles Lakers are an American professional basketball team based in Los Angeles. The Lakers compete in the National Basketball Association (NBA) as a member of the Pacific Division (NBA), Pacific Division of the Western Conference (NBA ...
player
Lonzo Ball
Lonzo Anderson Ball (born October 27, 1997) is an American professional basketball player for the Chicago Bulls of the National Basketball Association (NBA). A point guard, he played college basketball for one season with the UCLA Bruins, earni ...
, bringing international attention to the team.
In 2019, Skycop launched a campaign in Barcelona subway stations and busses with slogans "You don't love customers" against Spain's
Vueling
Vueling S.A. (, ) is a List of airlines of Spain, Spanish low-cost airline based at Viladecans in Greater Barcelona with operating bases at Barcelona–El Prat Airport (main); Orly Airport, Paris-Orly Airport in Paris, France; Schiphol Airport, ...
airline. The campaign was based on Vueling's slogan "We love places".
In 2022, Skycop was acquired by Tomas Vaišvila, the former CEO of
Vilnius International Airport
Vilnius Čiurlionis International Airport () is the airport of Vilnius, the capital of Lithuania. It is located south of the city center. It is the largest of the three commercial airports in Lithuania by passenger traffic, with one runway and ...
and a long-time employee at the
Avia Solutions Group
Avia Solutions Group is a Lithuanian-owned ACMI (aircraft, crew, maintenance, and insurance) provider and holding company. Established in 2010 in Vilnius, it moved its headquarters to Dublin, Ireland in 2023, and has additional offices around th ...
.
Services
Skycop seeks claims for delayed, canceled and overbooked flights, as well as extra expenses claims, on behalf of passengers.
The company also offers the 'Skycop Care' subscription scheme with a 0% success fee, as well as B2B services for Online Travel Agencies, car rental companies and other businesses.
See also
*
Air Passengers Rights Regulation
The Air Passengers Rights Regulation 2004 (Regulation (EC) No 261/2004) is a regulation (European Union), regulation in EU law establishing common rules on Damages, compensation and assistance to passengers in the event of denied boarding, flight ...
*
Claims management
*
Flight cancellation and delay
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A f ...
References
{{DEFAULTSORT:
Companies based in Vilnius
Companies of Lithuania