Shelley H. Metzenbaum
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Shelley Hope Metzenbaum (born March 18, 1952) is an American nonprofit executive, academic, and former government official specializing in
public sector The public sector, also called the state sector, is the part of the economy composed of both public services and public enterprises. Public sectors include the public goods and governmental services such as the military, law enforcement, pu ...
performance management. She was the founding president of the Volcker Alliance and worked in the
Office of Management and Budget The Office of Management and Budget (OMB) is the largest office within the Executive Office of the President of the United States (EOP). The office's most prominent function is to produce the president's budget, while it also examines agency pro ...
during the
Obama administration Barack Obama's tenure as the 44th president of the United States began with his first inauguration on January 20, 2009, and ended on January 20, 2017. Obama, a Democrat from Illinois, took office following his victory over Republican nomine ...
. Metzenbaum is a fellow of the National Academy of Public Administration.


Early life and education

Metzenbaum is a native of
Ohio Ohio ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Erie to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the ...
. Born to a
Jewish American American Jews (; ) or Jewish Americans are American citizens who are Jewish, whether by culture, ethnicity, or religion. According to a 2020 poll conducted by Pew Research, approximately two thirds of American Jews identify as Ashkenazi, 3% id ...
family, she is the daughter of Shirley Louise Turoff and
Howard Metzenbaum Howard Morton Metzenbaum (June 4, 1917March 12, 2008) was an American politician and businessman who served for almost 20 years as a Democratic member of the U.S. Senate from Ohio (1974, 1976–1995). He also served in the Ohio House ...
. Metzenbaum is the third of four daughters. Metzenbaum completed her Ph.D. at
Harvard University's Kennedy School of Government The John F. Kennedy School of Government, commonly referred to as Harvard Kennedy School (HKS), is the school of public policy of Harvard University, a private university in Cambridge, Massachusetts. Harvard Kennedy School offers master's de ...
in 1992, where her doctoral thesis focused on lessons for state governments on bidding tactics to use when attempting to attract businesses. It was based on a case study of
bidding war A bid price is the highest price that a buyer (i.e., bidder) is willing to pay for some goods. It is usually referred to simply as the "bid". In bid and ask, the bid price stands in contrast to the ask price or "offer", and the difference bet ...
s for GM's
Saturn Saturn is the sixth planet from the Sun and the second largest in the Solar System, after Jupiter. It is a gas giant, with an average radius of about 9 times that of Earth. It has an eighth the average density of Earth, but is over 95 tim ...
plant and the MicroElectronics Computer Corporation. Previous to this, she received a Masters in Public Policy from the Kennedy School and completed her Bachelor of Arts, with an emphasis on humanities and Asian studies, at
Stanford University Leland Stanford Junior University, commonly referred to as Stanford University, is a Private university, private research university in Stanford, California, United States. It was founded in 1885 by railroad magnate Leland Stanford (the eighth ...
.


Early career

In the late 1980s, Metzenbaum served as the director of the Office of Capital Planning and Budgeting for the
Commonwealth of Massachusetts Massachusetts ( ; ), officially the Commonwealth of Massachusetts, is a U.S. state, state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode ...
. In that role she was responsible for the Commonwealth's capital budgeting, planning and monitoring of capital projects. In the early 1990s, she served as the undersecretary of the Massachusetts Executive Office of Environmental Affairs. She oversaw employees in five Commonwealth agencies and reformed the environmental permitting process to cut processing times and increase revenues. She also initiated reforms of the Commonwealth's
Superfund Superfund is a United States federal environmental remediation program established by the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA). The program is administered by the United States Environmental Pro ...
program and led a project resulting in the creation of the New England Environmental Business Council.


Career


Clinton administration

In 1993, Metzenbaum was appointed by
President Clinton William Jefferson Clinton ( né Blythe III; born August 19, 1946) is an American politician and lawyer who was the 42nd president of the United States from 1993 to 2001. A member of the Democratic Party, he previously served as the att ...
to serve as Associate Administrator for Regional Operations and State/Local Relations for the
United States Environmental Protection Agency The Environmental Protection Agency (EPA) is an independent agency of the United States government tasked with environmental protection matters. President Richard Nixon proposed the establishment of EPA on July 9, 1970; it began operation on De ...
in
Washington, D.C. Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and federal district of the United States. The city is on the Potomac River, across from Virginia, and shares land borders with ...
, a position she served in until 1997. She was responsible for management of EPA's ten regional offices and EPA's relationships with states and localities. She led the design and implementation of the National Environmental Performance Partnership System, which used data to streamline management attention to identifying potential problems and developing interventions.


Academia

After her service in the
Clinton administration Bill Clinton's tenure as the 42nd president of the United States began with his first inauguration on January 20, 1993, and ended on January 20, 2001. Clinton, a Democrat from Arkansas, took office following his victory over Republican in ...
, Metzenbaum was a Visiting Professor and Senior Research Fellow at the
University of Maryland School of Public Policy The University of Maryland School of Public Policy is one of 14 schools at the University of Maryland, College Park. The school is located inside the Interstate 495 (Capital Beltway), Capital Beltway. History On October 26, 1978, University of ...
. At the University of Maryland, she was faculty chair of an executive education program on the policy-making process in science-based federal agencies originally developed for the
U.S. Food and Drug Administration The United States Food and Drug Administration (FDA or US FDA) is a federal agency of the Department of Health and Human Services. The FDA is responsible for protecting and promoting public health through the control and supervision of food ...
. While at the University of Maryland, Metzenbaum wrote on performance accountability which the
George W. Bush George Walker Bush (born July 6, 1946) is an American politician and businessman who was the 43rd president of the United States from 2001 to 2009. A member of the Bush family and the Republican Party (United States), Republican Party, he i ...
administration cited as an example for improving government programs. Metzenbaum has also analyzed performance management of the Charles River cleanup. Her work on using information from state governments has been cited by researchers examining accountability in New Mexico. Prior to her position at the University of Maryland, she served as adjunct faculty at the
Brookings Institution The Brookings Institution, often stylized as Brookings, is an American think tank that conducts research and education in the social sciences, primarily in economics (and tax policy), metropolitan policy, governance, foreign policy, global econo ...
, running the "Science and Technology Policy" and "Managing for Results" programs. In 2008, Metzenbaum became the founding director of the Edward J. Collins Jr. Center for Public Management at the
University of Massachusetts Boston The University of Massachusetts Boston (stylized as UMass Boston) is a Public university, public US-based research university. It is the only public research university in Boston and the third-largest campus in the five-campus University of Ma ...
. In that role, she developed a university-based resource center for improving public performance management at the federal, state, and local levels. For example, the Center coordinates MassStat, a consortium of local governments committed to learning from each other's experiences in using data to make performance decisions.


Obama administration

In 2009, Metzenbaum was appointed by
President Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. Ob ...
as the Associate Director for Performance and Personnel Management at the U.S.
Office of Management and Budget The Office of Management and Budget (OMB) is the largest office within the Executive Office of the President of the United States (EOP). The office's most prominent function is to produce the president's budget, while it also examines agency pro ...
(OMB). In this role, she was responsible for implementation of the
Government Performance and Results Act The Government Performance and Results Act of 1993 (GPRA) () is a United States law enacted in 1993,Congress, U. S., and An Act. "Government Performance and Results Act of 1993." In ''103rd Congress. Congressional Record''. 1993. one of a series ...
of 2010, which requires strategic planning, goal-setting, annual performance reporting on all federal agency goals, and quarterly performance reporting and data-driven reviews on every agency's priority goals. She discussed the program in a 2010 meeting at the State Department in Washington, DC. She established the performance.gov website, which she discussed in a 2011 article in ''The Washington Post''. She also led the government-wide Performance Improvement Council and was responsible for guiding government-wide personnel policy. Her task to improve government performance is used as a case study by Harvard's
John F. Kennedy School of Government The John F. Kennedy School of Government, commonly referred to as Harvard Kennedy School (HKS), is the school of public policy of Harvard University, a private university in Cambridge, Massachusetts. Harvard Kennedy School offers master's de ...
and is used as an example of how to efficiently make changes in government in G. Edward DeSeve's book ''The Presidential Appointee's Handbook''. In a 2011 review on the Obama administration's programs, Philip Joyce noted she was brought on as a 'highly regarded' colleague. and Christopher Koliba noted that she advocated for increased studies of performance management systems. When she left the Office of Management and Budget in 2013, Metzenbaum described the advances made in evaluating government performance.


Volcker Alliance

Metzenbaum left the federal government in May 2013 to serve as the president of the Volcker Alliance, founded by former United States Federal Reserve Chairman
Paul A. Volcker Paul Adolph Volcker Jr. (September 5, 1927 – December 8, 2019) was an American economist who served as the 12th chairman of the Federal Reserve from 1979 to 1987. During his tenure as chairman, Volcker was widely credited with having ended the ...
. A nonpartisan organization based in New York City, The Volcker Alliance aims to support public sector employees. In 2013 interviews with ''The Washington Post'' and ''Governing News'', Metzenbaum described how she planned to use her position as president of the Volcker Alliance to restore the public's confidence in government. Metzenbaum spoke with the
Federal News Network WFED (1500 AM) is a 50,000-watt Class A radio station in Washington, D.C. The station owned by Hubbard Broadcasting, and branded "Federal News Network", broadcasts a news/talk format focused on issues and news pertaining to members and staff ...
in 2014 about successes and failures in government, and testified before Congress on the lessons learned while working on the
Government Performance and Results Act The Government Performance and Results Act of 1993 (GPRA) () is a United States law enacted in 1993,Congress, U. S., and An Act. "Government Performance and Results Act of 1993." In ''103rd Congress. Congressional Record''. 1993. one of a series ...
of 2010. Metzenbaum established advisory groups to advise policy makers on means to improve the federal government, and worked with then-governor of Washington State
Jay Inslee Jay Robert Inslee ( ; born February 9, 1951) is an American politician and lawyer who served from 2013 to 2025 as the 23rd governor of Washington. A member of the Democratic Party, he served from 1993 to 1995 and again from 1999 to 2012 as a ...
to improve the effectiveness of government in Washington State. She also presented public lectures on performance management at Australian National University, was a keynote speaker during
Boston University Boston University (BU) is a Private university, private research university in Boston, Massachusetts, United States. BU was founded in 1839 by a group of Boston Methodism, Methodists with its original campus in Newbury (town), Vermont, Newbur ...
's initiative on modern city and at a Washington State meeting on government performance, and has written editorials for the ''New York Times''. At the end of 2016, Metzenbaum talked with people at GovLoop about the U.S. government highlights of 2016 and what to expect from the presidency of
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
.


Subsequent work

Metzenbaum led the Richardson Panel discussion at the 2019
American Society for Public Administration American Society for Public Administration (ASPA) is a membership association of almost 10,000 professionals in the United States sponsoring conferences and providing professional services primarily to those who study the implementation of gover ...
conference.


Selected publications

* * * * *


Awards and honors

In 2002, Metzenbaum was elected a fellow to the National Academy of Public Administration, an honor that was mentioned in the ''
Journal of Public Affairs Education The ''Journal of Public Affairs Education'' is a quarterly peer-reviewed academic journal of public administration education that is published by Routledge on behalf of the Network of Schools of Public Policy, Affairs, and Administration. Since 202 ...
.'' In 2011, she was named one of the Federal Computer Week's ''Federal 100'', in recognition for her leadership on performance issues. Metzenbaum was the graduation speaker for the
Fels Institute of Government The Fels Institute of Government is the graduate school of public policy and public management at the University of Pennsylvania in Philadelphia. Founded in 1937 by Samuel Simeon Fels of the Fels Naptha Soap Company, the Fels Institute prepares ...
at the
University of Pennsylvania The University of Pennsylvania (Penn or UPenn) is a Private university, private Ivy League research university in Philadelphia, Pennsylvania, United States. One of nine colonial colleges, it was chartered in 1755 through the efforts of f ...
's 2013 commencement. In 2020, Metzenbaum was honored with the Getzen lecture on government accountability at the
University of Georgia The University of Georgia (UGA or Georgia) is a Public university, public Land-grant university, land-grant research university with its main campus in Athens, Georgia, United States. Chartered in 1785, it is the oldest public university in th ...
.


Personal life

Metzenbaum is married to Harvard professor Steven Kelman. They have two adult children.


References


External links

* * *Photo for
Jeffrey Zients Jeffrey Dunston Zients (; born November 12, 1966) is an American business executive and former government official who served as the 31st White House chief of staff from February 2023 to January 2025 under U.S. president Joe Biden. Earlier in t ...
, Metzenbaum, and
Barack Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. O ...
signing the
Government Performance and Results Act The Government Performance and Results Act of 1993 (GPRA) () is a United States law enacted in 1993,Congress, U. S., and An Act. "Government Performance and Results Act of 1993." In ''103rd Congress. Congressional Record''. 1993. one of a series ...
of 2010 into la

*Federal News Network 2014 podcast with Metzenbaum {{DEFAULTSORT:Metzenbaum, Shelley H. 1952 births Living people Obama administration personnel People from Columbus, Ohio United States Office of Management and Budget officials Harvard Kennedy School alumni Stanford University alumni Fellows of the United States National Academy of Public Administration University of Massachusetts Boston faculty People of the United States Environmental Protection Agency University of Maryland, College Park faculty Brookings Institution people American women academics Women government officials American nonprofit executives American women nonprofit executives 21st-century American businesswomen 21st-century American businesspeople 21st-century American Jews Jewish women writers Jewish American government officials Jewish American academics