Scott Matthew Seiss (; born 1994) is an American stand-up comedian, actor, author, and

TikTok TikTok, known in mainland China and Hong Kong as Douyin (), is a social media and Short-form content, short-form online video platform owned by Chinese Internet company ByteDance. It hosts user-submitted videos, which may range in duration f ...

er. He is best known for his repeated portrayal on TikTok of an angry

retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...

worker popularly referred to as the Angry IKEA Guy or Angry Retail Guy. The videos are partly based on his experience as a customer service employee at

IKEA IKEA ( , ) is a Multinational corporation, multinational conglomerate (company), conglomerate founded in Sweden that designs and sells , household goods, and various related services. IKEA is owned and operated by a series of not-for-profit an ...

. Seiss was also cast in the 2023 comedy film ''

Cocaine Bear ''Cocaine Bear'' (released as ''Crazy Bear'' in some countries) is a 2023 American comedy horror film directed by Elizabeth Banks and written by Jimmy Warden. It is loosely inspired by the true story of the " Cocaine Bear", an American black ...

,'' as well as in '' Shortcomings''.

Early life

Seiss was born and raised in

Dundalk, Maryland Dundalk ( or ) is an unincorporated community and census-designated place in Baltimore County, Maryland, United States. The population was 67,796 at the 2020 census. In 1960 and 1970, Dundalk was the largest unincorporated community in Mar ...

, a suburb of

Baltimore Baltimore is the most populous city in the U.S. state of Maryland. With a population of 585,708 at the 2020 census and estimated at 568,271 in 2024, it is the 30th-most populous U.S. city. The Baltimore metropolitan area is the 20th-large ...

, by a single mother alongside a younger sister. Seiss is a graduate of

Eastern Technical High School Eastern Technical High School (ETHS) is a high school in Essex, Baltimore County, Maryland, United States. It was designated as a Maryland Blue Ribbon High School in 1997, 2009, and 2010, a National Blue Ribbon High School in 2010, and a USDE ...

in Essex and

University of Maryland Baltimore County The University of Maryland, Baltimore County (UMBC) is a public research university in Catonsville, Maryland named after Baltimore County. It had a fall 2022 enrollment of 13,991 students, 61 undergraduate majors, over 92 graduate programs ...

Career

Seiss worked as a

customer service representative Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organ ...

at an

call center from 2016 to 2019, where he handled complaints regarding deliveries. Although he did not work in store, the complaints inspired his "Angry Retail Guy"

character. The videos center Seiss as an irritated retail worker sarcastically reacting to customers or superiors. Seiss’s videos have been shared by

Patton Oswalt Patton Peter Oswalt (born January 27, 1969) is an American stand-up comedian and actor. His acting roles include Spence Olchin in the sitcom ''The King of Queens'' (1998–2007) and narrating the sitcom '' The Goldbergs'' (2013–2023) as adult ...

LeBron James LeBron Raymone James Sr. ( ; born December 30, 1984) is an American professional basketball player for the Los Angeles Lakers of the National Basketball Association (NBA). Nicknamed "King James", he is the NBA's all-time leading scorer and ...

Jim Gaffigan James Christopher Gaffigan (born July 7, 1966) is an American stand-up comedian, actor, writer, and producer. His material often addresses fatherhood, laziness, food, religion, and general observations. He is regarded as a "clean" comic, using l ...

and

Paul F. Tompkins Paul Francis Tompkins (born September 12, 1968) is an American comedian, actor, and writer. He worked in television on such programs as '' Mr. Show with Bob and David'', ''Real Time with Bill Maher'', and '' Best Week Ever'', later renamed ''Bes ...

. During the first wave of his videos' popularity, Seiss was working a day job as a social media manager for

PBS The Public Broadcasting Service (PBS) is an American public broadcaster and non-commercial, free-to-air television network based in Arlington, Virginia. PBS is a publicly funded nonprofit organization and the most prominent provider of educat ...

. In 2021, Seiss was cast in the comedy film ''

'', directed by

Elizabeth Banks Elizabeth Irene Banks (; February 10, 1974) is an American actress, director, and producer. She is known for playing chaperone Effie Trinket in ''The Hunger Games'' film series (2012–2015) and an ICCA commentator in the ''Pitch Perfect'' ...

. In 2022, he went on tour in the

Pacific Northwest The Pacific Northwest (PNW; ) is a geographic region in Western North America bounded by its coastal waters of the Pacific Ocean to the west and, loosely, by the Rocky Mountains to the east. Though no official boundary exists, the most common ...

. He has opened for comedians such as Josh Wolf,

Roy Wood Jr. Roy Norris Wood Jr.Stated on ''Finding Your Roots'', May 4, 2021 (born December 11, 1978) is an American stand-up comedy, stand-up comedian and actor who first became well known for his correspondent appearances on ''The Daily Show''. Wood has b ...

, and

Bo Burnham Robert Pickering Burnham (born August 21, 1990) is an American stand-up comedian, musician, actor, filmmaker, and YouTuber. Burnham's work combines elements of filmmaking with Comedy music, music, Sketch comedy, sketch, and stand-up comedy, co ...

. On February 22, 2024, Seiss announced on his TikTok page that he wrote a book called ''The Customer Is Always Wrong: An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)''. The book was available to pre-order until September 10th, 2024. In 2024, Seiss was a part of ''JokeNite'', a comedy special for the video game

Fortnite ''Fortnite'' is an online video game and game platform developed by Epic Games and released in 2017. It is available in seven distinct game mode versions that otherwise share the same general gameplay and game engine: '' Fortnite Battle Roy ...

that was produced by

Trevor Noah Trevor Noah (born 20 February 1984) is a South African comedian, writer, producer, political commentator, actor, and television host. He was the host of ''The Daily Show'', an American late-night talk show and satirical news program on Comedy ...

Filmography

* 2023 '' Shortcomings'' as Lamont * 2023 ''

'' as Tom * 2026 ''

Office Romance ''Office Romance'' () is a 1977 Soviet comedy film directed by Eldar Ryazanov. The film's plot is based on the stageplay ''Co-workers'' (') written by Ryazanov and Emil Braginsky, and tells the story of Ludmila Kalugina, head of a statistical bur ...

References

External links

* * * {{DEFAULTSORT:Seiss, Scott 1994 births Living people 21st-century American comedians American TikTokers People from Dundalk, Maryland University of Maryland, Baltimore County alumni 21st-century American male actors American male film actors Male actors from Maryland Comedians from Maryland American male comedians American writers